[2026-05-30 00:03:10] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail","from":"Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72192341461973] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(10070799003)(7049299003)(3109299003)(69100299015)(376014)(366016)(55112099003)(12063799003)(11063799006)(56012099006)(6133799003)(5133699003)(18002099003)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76"} [2026-05-30 00:03:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 00:03:10, 2026-05-30 00:03:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 00:03:10, 2026-05-30 00:03:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 00:03:46] production.DEBUG: Inbound email data {"text":"Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. 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Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} [2026-05-30 00:03:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 00:03:46, 2026-05-30 00:03:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 00:03:46, 2026-05-30 00:03:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 00:07:40] production.DEBUG: Inbound email data {"from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61703","attachments":"0","SPF":"softfail","to":"evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=h7ew9fbwq7hPhBavrFNI9ppEOYbl1UTa5UYl9NJq3rfVZrkdIDTBTCe8Pg4xYJHjxtj/604U+2\t 6riwdVjtzPMIcO2Qmxm1O2dd5MUyBd0KUqJm5g2ukYp8CaN7VX2qGCyKAoEtQsRW9yDxeYSB6X\t TzeT2ewG6HJfpofSgLw2/GZWNJ/M0G9yecCvY9/YyD/OLskjreFMXIv3TEKc9oWWGRFQZucV9H\t QXYshy+iUSmL62LKo/LA2q9wvjR6R7dOwccUGqm4ABsjEoKvhwdwzXgbZRq84UZLTYoY03NzIo\t FuWASLb0fwNTwgFP1TvNviEIEocw7YnOS+0EVZ778ergIQ==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75"} [2026-05-30 00:07:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner’s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 00:07:40, 2026-05-30 00:07:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 00:07:40, 2026-05-30 00:07:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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[2026-05-30 00:11:18] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-CC046C8A.pdf\",\"name\":\"DSAR-CC046C8A.pdf\",\"type\":\"application/pdf\",\"content-id\":\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\"},\"attachment2\":{\"filename\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"name\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\"},\"attachment3\":{\"filename\":\"POA.jpeg\",\"name\":\"POA.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"ID.jpeg\",\"name\":\"ID.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\"}}","sender_ip":"185.151.28.75","from":"TAY accessmrninewells ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","subject":"Fw: Data Subject Access Request - Mr Thomas Burns","text":"Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_007_LNXP123MB36596C353DA3404BB7EC58629E162LNXP123MB3659GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=Nw6XACOqU7RKfuqTRiG3t3zEoBEk0d+0w38tm/9CKBI=; b=KIgcbd+ad1YLli6NZLZs4vyGi6U6cZV2JJd7GDQFRwNzH9b4DX0sRcZynJCf7MxX0kmOXADD5BHACWjREFqz0seoghFr0IkjVH2rklvA02jRHRepZuqQeTcZP+EvZgYiSXaXmbdDzuawKFZfhXO6Ex7MM7/0TSsy+dh4ELYhlrJfHoNn/P2pXqiqOF2JRbwZCBJF9Np/boOCiqPmrnqUX8nWiSRqavVX16wgoDj49XJFCUA28Rk1jBR8yMv90ks667VK+cp6L9AP1uSOb3nGKUKo+vXusJQ1gHDqMvUgZewXTHsQG01U0Gh5fYNrjfpqyCLjDjXmqvS9XH+QSwnpAQ== Date: Fri, 29 May 2026 10:06:18 +0000 From: TAY accessmrninewells In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id sq0YlQrERPKeMzB7Q1I4Fg for ; Fri, 29 May 2026 10:06:29.462 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSu6l-0000000GDmp-1pn1\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 11:06:28 +0100 Received: from mail-ukwestazon11010038.outbound.protection.outlook.com ([52.101.195.38] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSu6j-00000000vqB-2tI8\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 11:06:27 +0100 Received: from LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:131::9) by CWLP123MB7165.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:1f2::15) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; 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Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 00:11:18, 2026-05-30 00:11:18)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 00:11:18, 2026-05-30 00:11:18)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 00:21:54] production.DEBUG: Inbound email data {"SPF":"softfail","from":"DataProtection ","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




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This email and any files transmitted with it are confidential and
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 00:21:54, 2026-05-30 00:21:54)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 00:21:54, 2026-05-30 00:21:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 00:22:18] production.DEBUG: Inbound email data {"from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Fw: Data Subject Access Request - Mrs Diane Donald","attachments":"6","to":"\"evidence@mmalegal.co.uk\" ","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","SPF":"fail","content-ids":"{\"656E50E47D2D8549856515E6CB312C55@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"6AB3886EA1A54D4FB3698EB97DAE46AA@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"72f1e095-b261-49e8-8204-2eec2dd67917\":\"attachment1\",\"9F3548D118F03645A71F7D8835C85984@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"D81ED4EFFD0DDE41B65641C3678A4A3E@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"f3787370-abf4-4165-a27e-3367a1cec607\":\"attachment2\"}","html":"
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 00:22:18, 2026-05-30 00:22:18)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 00:22:18, 2026-05-30 00:22:18)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 00:26:57] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","subject":"SAR 2026 87 - Response","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




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intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
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Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachments":"1","sender_ip":"185.151.28.75","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc619reeram78fBxTosr"}} [2026-05-30 00:26:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 00:26:57, 2026-05-30 00:26:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 00:26:57, 2026-05-30 00:26:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 00:42:07] production.DEBUG: Inbound email data {"text":"Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Data Subject Access Request – Hospital / NHS Trust Records","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-tvzdisip.png\",\"name\":\"Outlook-tvzdisip.png\",\"type\":\"image/png\",\"content-id\":\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\"},\"attachment2\":{\"filename\":\"Outlook-orzvodab.png\",\"name\":\"Outlook-orzvodab.png\",\"type\":\"image/png\",\"content-id\":\"da4fa993-95ac-4fdb-afbf-690def21a2c3\"},\"attachment3\":{\"filename\":\"Outlook-dky4iqsh.png\",\"name\":\"Outlook-dky4iqsh.png\",\"type\":\"image/png\",\"content-id\":\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php6gao2eg79l2l0PZkCxQ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcanqjju83n7k42Qdpnx"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpaq1kko1jbofp157jAMY"}} [2026-05-30 00:42:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



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and (iii) do not copy the email or disclose its contents to anyone.

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, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 00:42:07, 2026-05-30 00:42:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 00:42:07, 2026-05-30 00:42:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 00:48:40] production.DEBUG: Inbound email data {"html":"
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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 ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. 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pass}","sender_ip":"185.151.28.76","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpk53ml289ikt05b7gGV4"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php2vldndivl70688xdF06"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phphrcg17pn8kf30TOEbjM"}} [2026-05-30 00:48:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 00:48:40, 2026-05-30 00:48:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 00:48:40, 2026-05-30 00:48:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): 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Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 00:51:40] production.DEBUG: Inbound email data {"attachments":"5","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR/2026/105 - Response","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.121;\tiprev=pass (mail-ukwestazon11020121.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.121;\tspf=pass 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(mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11020121.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.121;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.121 Content-Type: multipart/mixed; boundary=\"_009_CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=3M0vsVsZCkpUu/cB3R8byTvYX5UyTMn4XE0ah65prTY=; 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helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSaqc-00000004l3g-1IcR\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:32:30 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO2P265MB7275.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:375::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 13:32:24 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:32:24 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.195.121 as permitted sender) client-ip=52.101.195.121; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; References: <3mupdU90QLyBjyKpoYx9Aw@geopod-ismtpd-1> Resent-Date: Thu, 28 May 2026 14:32:30 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR/2026/105 - Response Thread-Index: AQHc7qZqdko6RmSMWkWL6acYxI3L0Q== Thread-Topic: SAR/2026/105 - Response To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:32:24.0946 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 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Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



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are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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This email and any files transmitted with it are confidential and
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Visit our web site at www.south-ayrshire.gov.uk
 ","sender_ip":"185.151.28.75","from":"DataProtection ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","dkim":"{@south-ayrshire.gov.uk : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php2pthh3j6hihdf6WOjPK"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbt8mbj1jl9lp0hhrFFb"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpej6k8d4puhike1Nz6XW"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsb1pgv9c3ihvc35Aylw"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgb24nvfj54r9dEpo1k0"}} [2026-05-30 00:51:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph’s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph’s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 00:51:40, 2026-05-30 00:51:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 00:51:40, 2026-05-30 00:51:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 00:55:14] production.DEBUG: Inbound email data {"subject":"RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]","attachments":"3","from":"Data Protection Subject Access\t","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","html":"

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

","dkim":"{@scotland.police.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0000.jpg\",\"name\":\"~WRD0000.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0000.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEF60.B5AB3EF0\"},\"attachment3\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEF60.B5AB3EF0\"}}","text":"OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.18]","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","content-ids":"{\"image001.png@01DCEF60.B5AB3EF0\":\"attachment2\",\"image002.png@01DCEF60.B5AB3EF0\":\"attachment3\",\"~WRD0000.jpg\":\"attachment1\"}","sender_ip":"185.151.28.76","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcs1ndh6rdb5n9Hcb22x"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php40hjlbhvls619tUNlh5"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgnpbgpoidv63fNhJPCf"}} [2026-05-30 00:55:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Làrach-lìn: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Làrach-lìn: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-30 00:55:14, 2026-05-30 00:55:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 01:01:06] production.DEBUG: Inbound email data {"from":"aa.Subject Access Request ","html":"
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","text":"Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.60;\tiprev=pass (mail-uksouthazon11012060.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.60;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.60 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.30); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.90) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.60(-0.67)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.60:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62077041992278] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.67) [-0.67832055736038] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73658228454155] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWLP123MB658922399B86976D3966B144C6162@CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.0 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(376014)(366016)(38070700021)(56012099006)(6133799003)(11063799006)(5023799004)(22082099003)(18002099003)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|69100299015|376014|366016|38070700021|56012099006|6133799003|11063799006|5023799004|22082099003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 1c2ff1b3-75be-4591-d852-08debd6ef18b x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB6589:EE_|CWLP123MB3889:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.75","to":"MMA Legal ","subject":"Re: Data Subject Access Request - Ms Fiona Dinsmore","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","SPF":"fail"} [2026-05-30 01:01:06] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 01:01:06, 2026-05-30 01:01:06)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 01:01:06, 2026-05-30 01:01:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 01:07:43] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.102.166.22;\tiprev=pass (mail-ukwestazhn15011022.outbound.protection.outlook.com) smtp.remote-ip=52.102.166.22;\tspf=pass smtp.helo=CWXP265CU009.outbound.protection.outlook.com;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 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Thu, 28 May 2026 11:03:50 +0000 From: Bothwell Medical Centre In-Reply-To: MIME-Version: 1.0 Message-ID: <09582ad0f04e458aac90fb6394aa6a2e@LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM> Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id oc3o2zo7TV-ZgDHMsIVkFw for ; Thu, 28 May 2026 11:03:55.472 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYWo-000000087bz-1NHH\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from mail-ukwestazhn15011022.outbound.protection.outlook.com ([52.102.166.22] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wSYWo-00000002pTz-0Lrm\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM 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Young To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:50.5870 (UTC) X-MS-Exchange-Inbox-Rules-Loop: BothwellMedicalCentre@lanarkshire.scot.nhs.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LOYP123MB2942 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.102.166.22 X-OriginatorOrg: lanarkshire.scot.nhs.uk X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.74) Symbol: FROM_HAS_DN(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.18) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_POLICY_SOFTFAIL(0.10) Symbol: IP_REPUTATION_HAM(-0.96) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.54) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.74) [-0.74233871329585] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.18); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_POLICY_SOFTFAIL(0.10); DMARC failed [scot.nhs.uk : SPF not aligned (relaxed), DKIM not aligned (relaxed), none] X-Symbol: IP_REPUTATION_HAM(-0.96) [asn: 8075(-0.23), country: US(-0.01), ip: 52.102.166.22(-0.73)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.102.166.22:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.102.0.0/16:c] X-Symbol: DKIM_REPUTATION(-0.54) [-0.54070436597321] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] 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This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","sender_ip":"185.151.28.82","subject":"Automatic reply: Data Subject Access Request - Shirley Young","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------"} [2026-05-30 01:07:43] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

·          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

·          prescription requests

·          test results or 

·          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: · appointment requests-unless you have received a message asking that you email us for a CDM appointment. · prescription requests · test results or · general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 01:07:43, 2026-05-30 01:07:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 01:07:43, 2026-05-30 01:07:43)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 01:08:04] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.98;\tiprev=pass (mail-uksouthazon11022098.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.98;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) 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mx.stackmail.com;\tiprev=pass (mail-uksouthazon11022098.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.98;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.98 Content-Type: multipart/alternative; boundary=\"_000_3abc28af1ee54a84adf9201ddb88b67eLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=4NW9pOSc1b7SZovCplnZl401uDNwSU1XDnmvg2DDxmY=; b=j6kLR5KxI7CuPmrBr6Nmd0h4Qvsew77pjWFmhWzdlz/RdJBJJ1UstkFF6pZDFXwvXIo9IT/oW1AkrxEBUKuvZpVUlppVmhZ8W4ELNs7ZfEyYqu3QRNuh6CHQXkBvMeak4TrnRjc7fsuhOmdSCWQU1oKJ8UzKkKyUfFFbsFMmsWt0Z5pDOgQO7qme0Q32SAyx99o0JPlro/AiYSiykpdHTnEyqpgH4pU/WUEUVVrNRaa1dpB1uSgW9hrF4tx0B1zmCBiLnhzDrxd6vSLnY6ZTgAZbjEgtl9G6NbJKMl9egNvOd20TWjsiXofSA6COpgXBMYNf3ySDabqtyY14aW0odg== Date: Thu, 28 May 2026 11:05:08 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: <3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id otkJanlPTB6eca6nTUre8w for ; Thu, 28 May 2026 11:05:11.954 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYY2-000000088fP-1VCy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from 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helo=LO0P265CU003.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:10 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHYnAH3KRgU4EejcrIV35fBzg== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: c8ca5b74-2aea-47d5-6278-08debca8fae6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:08.2828 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: 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envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: 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LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]"} [2026-05-30 01:08:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 01:08:04, 2026-05-30 01:08:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 01:08:04, 2026-05-30 01:08:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 01:08:20] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
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can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
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","attachments":"0","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.75;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.75 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} [2026-05-30 01:08:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 01:08:20, 2026-05-30 01:08:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 01:08:20, 2026-05-30 01:08:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 01:10:37] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=BVigFnBG0Cv0x8CTopMpUhl7vrS+U7EaGw6Dr8+8dNtfIRJtSfXDpuoKhpL9ujxjXdIz2VJgDD\t /8Lwvb7P4PQd/zTWODHBXSo320Ez61R/jcM7/EEGWaMc5wW/BdNO51xwz9sAnXyegRoAvGf55K\t Wdu/vT/QQtV6jYizzrr6obO2kaTE+6kB5dWglmt/GGASl68St9CeVfY7NAMzY+7M/sLRvQfXC8\t oZT3NyXGgnS03afEVnVyQxXIfH04V/z4MUtlBeWnUK6POorgkN7KN/CyuFtkPOi/Qb/PANOFrf\t 9LzcNmQPMYp0VGBSz7WOFl3hm3oipR0IGLeXpNa+OUQvcw==; ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none; b=JitoIsNdn5OyIxYr6C0x89+CX9xOIN/g6F/eZcuTLgpxvO9fOhz6/1RVv1gLqNU7ebnnsIn4/uIAYJpprNvEz+J6fR+byQC74SMcAKK0Q0ogeezOuTuEg3KWyWw+2udVLrPSjSBER8ly5UgVSgEFii95CZHQ4/WEylPIx2/nQep+olsueGtYN8/tORlN6K3uZ2DGkw8UeIBN/QxkyuWsYLEujz9pUUz7ayoXOxQhfiZfbX/44RjC25YyH3+HXweQ/3yDmCuKAED9TqyMIahChf0jXH43kMWOMfGQY/I0XGiPkcKRTqoiZgiRmvxRxlZLiOK4XCQCXPbnpU7spp5D6g== Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-uksouthazon11020139.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.139;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.139 Content-Type: multipart/alternative; boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:03:44 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:03:44 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.196.139 as permitted sender) client-ip=52.101.196.139; envelope-from=sar@eastlothian.gov.uk; helo=LO3P265CU004.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:03:46 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pGmB2QpqY1BqES2xuS0jJrpOA== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0ada8320-1181-4b1a-2178-08debca8c8b1 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:44.0500 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.196.139 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.84) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.62) Symbol: SPF_REPUTATION_HAM(-0.47) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail","to":"MMA Legal "} [2026-05-30 01:10:37] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 01:10:37, 2026-05-30 01:10:37)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 01:10:37, 2026-05-30 01:10:37)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 01:21:53] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"c22347eb-b1ab-431f-a62d-21084352e34a\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue 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ID.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"F1F2BED1BE117C4095F3C5D027A9503D@GBRP123.PROD.OUTLOOK.COM\"}}","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"6","dkim":"{@nhs.scot : pass}","attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpuo6s222pcc6bfIjW7jm"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbsk216psed1n1w3UhCQ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe665sjc02vm6cND2gKD"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phprcoc47n76r3ee6dvxWX"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php8a2ppbepablde3PcU3l"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpea0352giru4l05BT6Vl"}} [2026-05-30 01:21:53] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 01:21:53, 2026-05-30 01:21:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 01:21:53, 2026-05-30 01:21:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 01:22:51] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=J9iL/PVbm1/1T/wTzyIE0oyccQx28KARa+xNweB7j+k=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=GsSLcUUPQEjnUyRcixBZcx9PgWlOOhPW+0kaPYxkFBQ1jymzo7NSzvoz5eLs9W00sPCLL4l8UY\t sJD9qhx3yzaGS9LFW3eWT5uBr30YqOD2kwr2opmplJSLxna+linA5UJifVDCiHHoLMjdEMJ9YV\t 8tY8rirK1LB310BR1MSNbO+cp1hPKrQSDDjiqWhLRp7zSHfNNXBP0K5T5eFuuqsyqLXz/UiJf0\t uTmdUnFpLfc/i7mN0A5rSr+3tnK06P1Yh56CAZsn7v/9pSSPUHuw48m5iaAprSe52wPh+85Crr\t XqpIPCTRwrGGFIqYbifBZKi41VyAQ/NFSHAyhyEbuCn3Ag==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=J9iL/PVbm1/1T/wTzyIE0oyccQx28KARa+xNweB7j+k=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=QTr2V7GamO1K9ecopqCV6xgIx1Qw7MVO81mpCVtQicy21qXxXELbv7nuP6qHvfEvSgTAyQLYSr\t E4O2NsLpWSTM2qz311r5kFi4fjF/PoonDYs4nlR+J6jNaVmve+YP4rU4zXQw6SRTWpBWhZNwoo\t IMhKCFPcmnDODhsItOdUYiZ73frJu3NOLVqLQ/XqncA4iGQBuIAvwXpxkEnKgaVS13rniGFFaK\t B6MWJ9ItfhRbktfxPU8i6SdkSA/Bkm9pk4CFH5nVifJYNSufIhkozNjyIJ51cGmdi+qPMfwEqS\t 6abGiRMNVoKEWZpNirSn9PPNNCJT6fSRWY2s7UWDiZhsFg==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=jCstqKlaxEXQU27EKmbdOARkkmZxDdG6EAxGFMfh0FrW9oszy5aUcG3l4xwT+wRbSQ+ft5cqM5\t sd9VMJGucs+AKDLsvRs9eKgaKrz2qa4puOSuj6Mchgqai84S3cwOSuKa3yuMegkVpMOCr5tNK6\t 17L4sTRtme0tU9jIkYS3ZX4CvdZiEli8vWxeJpf+b3p+jEJtovd/hpTfl8SoMxtYgK3enQorMM\t SOw9dHeX+/XlSyHp1JcGSMI8FAYrjH1tIgz4iCstB1hXb8icndRlRX/50vz5a+Kd3+FZ0e1s1r\t PrzofLStxt6EjVKE/UdfMY7D8KCfU659awlX7uX8AO3yBg==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=MF05iEediiKKtu2vthENEFygNxWiK+XdWSvF00wXlNIXF7iYg4V9WOOtXJVI5Ff8414/kcDPxg\t 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boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"MMA Legal ","from":"Culloden Medical Practice ","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

","sender_ip":"185.151.28.75","SPF":"fail","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �"} [2026-05-30 01:22:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

,   Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827   Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.    , 2026-05-30 01:22:51, 2026-05-30 01:22:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-30 01:22:51, 2026-05-30 01:22:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): 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[2026-05-30 01:28:51] production.DEBUG: Inbound email data {"from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php89dg3pqbp76a8shVStD"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php65jln4b03e3d968fTex"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpou0e352hbf2n0ELIIUL"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc5rq6345t9h42htllAe"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php2ltmuhh7om208ZvaAKz"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php27v8a1acrvea90gJrYz"}} [2026-05-30 01:28:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 01:28:51, 2026-05-30 01:28:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 01:28:51, 2026-05-30 01:28:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 01:45:51] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; 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+MRrQawIZByI1prNjHP7acyPxGR/ZPtq6It6seyDysyvb1XojBlrmTttQeY+WIZ2eOawM2kmEH\t WfA5ie2Hb6SQMATjxx2fa5KSx98E1s6NeGSfNPosJ4fW3g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","subject":"Subject Access Request Ref edir:61705","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","SPF":"softfail","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk"} [2026-05-30 01:45:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner’s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 01:45:51, 2026-05-30 01:45:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 01:45:51, 2026-05-30 01:45:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), 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[2026-05-30 01:47:43] production.DEBUG: Inbound email data {"from":"TAY carseviewmedicalrecords ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-wffexiel.png\",\"name\":\"Outlook-wffexiel.png\",\"type\":\"image/png\",\"content-id\":\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\"},\"attachment2\":{\"filename\":\"Outlook-5jot2oou.png\",\"name\":\"Outlook-5jot2oou.png\",\"type\":\"image/png\",\"content-id\":\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\"}}","html":"
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.75","text":"Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.56;\tiprev=pass (mail-uksouthazon11011056.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.56;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.56 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.85) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.56(-0.62)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.56:from] X-Symbol: REDIRECTOR_URL(0.00); The presence of a redirector in the mail [aka.ms] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69742550590803] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62918331644623] X-Symbol: SPF_REPUTATION_HAM(-0.68) [-0.68566955902239] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB2435E50B359F5E25D6CF230E96162@CWLP123MB2435.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.1 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB2435.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(1800799024)(19092799006)(6049299003)(366016)(69100299015)(5023799004)(4013099003)(4053099003)(6133799003)(22082099003)(8096899003)(13003099007)(4143699003)(18002099003)(11063799006)(56012099006)(38070700021);DIR:OUT;SFP:1101; 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Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 01:47:43, 2026-05-30 01:47:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 01:47:43, 2026-05-30 01:47:43)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c12f4ecc-18dd-480d-737e-08debd771786 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P123MB6414:EE_|LO0P123MB6635:EE_","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"6","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Fw: Data Subject Access Request - Mr Michael Oreilly","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","content-ids":"{\"0488d39e-0608-454b-9229-fe8be1777209\":\"attachment1\",\"058486B5145881448E0E56AE01C1850F@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"87434AFB65AA964ABFAF6E9CF8EAB95B@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"B23B0C65FA50F54B91631DCD21CCB1AA@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"E990E8FDCE1E404BB64C7FB657F79F04@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"d1f245a8-453e-4d53-a1a5-38b752929bf9\":\"attachment2\"}","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 01:59:40, 2026-05-30 01:59:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 01:59:40, 2026-05-30 01:59:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 02:06:15] production.DEBUG: Inbound email data {"html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_005_CWLP123MB365033814979BC77EB5F910EFA092CWLP123MB3650GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=EoAwYICM7lG+TtRBUylBY/YkUz5k1bXVK1bTYi7x9BE=; b=rg0529siZWIlRd0AFyhGix5BQ+/IgjRG6k/FdVLF8gmV3ieH/JZGxNEcOGNUuR2BfwFiEnEagJqMBO7iHaFfDaR1OT2Za3jiJ8b9BoVSGhJaF6WcJk30YQUt+gW+K4lh9WfYvDrqsHXizG5ouBkCpofRDL1g/CGl/dwcZvva7Zzs0S/l7bmcGHhfOL9tdvRkddGooXw5j6KgaIt9VTsp+JM02ZeFhkdi4H660ornaRLqdFyx+7rF8lURHmB8fVnS83kzvKoil82QJIOxQA1cMoxciGdXjq0lAH0/SQcOlEJtJkzPNO4uhcyaARR6z1xx5MSuahksN4Zp3uVilotH9g== Date: Thu, 28 May 2026 12:03:12 +0000 From: dg.patientservices In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id KkQTlI8rQxSB4B-YQDCg_Q for ; Thu, 28 May 2026 12:03:18.937 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZSH-00000009Esd-3jkk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:03:18 +0100 Received: from mail-ukwestazon11010068.outbound.protection.outlook.com ([52.101.195.68] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZSE-00000005Tge-2xaI\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:03:17 +0100 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:94::5) by LO9P123MB8045.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:3e8::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 12:03:12 +0000 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM ([fe80::e329:fcfc:e21d:c970]) by CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM ([fe80::e329:fcfc:e21d:c970%3]) with mapi id 15.20.9870.023; Thu, 28 May 2026 12:03:12 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.68 as permitted sender) client-ip=52.101.195.68; envelope-from=dg.patientservices@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 13:03:17 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Miss Anna Tate Thread-Index: AQHc7pEFptKwFKuy/0+DK4ZoZ1P64rYjVXkp Thread-Topic: Data Subject Access Request - Miss Anna Tate To: MMA Legal X-Forwarded-For: dg.patientservices@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 91f00632-5b42-41ea-bc5a-08debcb117ad X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:03:12.5046 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 2h7FDEEK31xmGZRBu+D8u7JQXYmqbdDgUHIdFTHVFHzdXZJAok08Ihe721Ez9dWxjlxcfvEXoZHAD4+2zhnBVSdyl3IUlSbHNSCdO+MWGiI= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO9P123MB8045 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.68 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: RSPAMD_EMAILBL_FAIL(0.00) Symbol: GENERIC_REPUTATION(-0.64) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.40) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: RSPAMD_URIBL_FAIL(0.00) Symbol: DKIM_REPUTATION(-0.69) Symbol: R_SPF_ALLOW(-0.20) Symbol: ARC_ALLOW(-1.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: ASN_FAIL(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [evidence.mmalegal.co.uk:server fail, dg.patientservices@nhs.scot:server fail] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64348918891749] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.63) [ip: 52.101.195.68(-0.64)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.68:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [nhs.scot:server fail, cwlp123mb3650.gbrp123.prod.outlook.com:server fail, mmalegal.co.uk:server fail, careopinion.org.uk:server fail] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69473356701653] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: ASN_FAIL(0.00) [68.195.101.52.asn.rspamd.com:server fail] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.6794770114183] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB365033814979BC77EB5F910EFA092@CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.8 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(6049299003)(366016)(1800799024)(19092799006)(69100299015)(4013099003)(4053099003)(8096899003)(22082099003)(18002099003)(38070700021)(6133799003)(5023799004)(11063799006)(56012099006);DIR:OUT;SFP:1101; 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Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","from":"dg.patientservices ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcridrscilt363967mQS"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqi3vjsrmjvfd2d0s1W9"}} [2026-05-30 02:06:15] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 02:06:15, 2026-05-30 02:06:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 02:06:15, 2026-05-30 02:06:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 02:06:41] production.DEBUG: Inbound email data {"to":"\"'evidence@mmalegal.co.uk'\" ","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk header.s=mailanyone20180522 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=192.162.219.22;\tiprev=pass (smtp-out41.electric.net) smtp.remote-ip=192.162.219.22;\tspf=pass smtp.mailfrom=west-dunbarton.gov.uk;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com 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f3f60289-1ebf-4762-b375-035d1eab5143 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 29 May 2026 08:46:59.1710 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 73yO7AowVyNwOMgy93+lYqpQ5Ntcx/ztB8FBkvJGiBNrhptviXcm9Y5xAaNDDWrm/4JSGjS3azTuyhf4S8JmpwdPNF9Nok5/frep7YSoF58aeR2mBT6jD7lOPXMcjXtB X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO2P265MB3342 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 192.162.219.22 X-OriginatorOrg: west-dunbarton.gov.uk X-Outbound-IP: 40.93.67.24 X-PolicySMART: 38207407, 20120227 X-Proto: esmtps X-Revdns: mail-uksouthazlp17011024.outbound.protection.outlook.com X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: RCVD_COUNT_FIVE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.84) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.91) Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20) Symbol: DKIM_REPUTATION(-1.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.71) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [west-dunbarton.gov.uk, quarantine] X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.84); DKIM verification succeed [westdunbartongovuk.onmicrosoft.com:s=selector1-westdunbartongovuk-onmicrosoft-com, west-dunbarton.gov.uk:s=mailanyone20180522] X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.91) [asn: 16509(-0.35), country: US(-0.01), ip: 192.162.219.22(-0.56)] X-Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20); From address is listed in Mailspike RWL - very good reputation [192.162.219.22:from] X-Symbol: DKIM_REPUTATION(-1.00) [-1] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:192.162.216.0/22] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:16509, ipnet:192.162.219.0/24, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58977792547073] X-Symbol: SPF_REPUTATION_HAM(-0.71) [-0.71110766357004] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [westdunbartongovuk.onmicrosoft.com:+, west-dunbarton.gov.uk:+] Message-ID: LO2P265MB1565D20E7D7C08F1C0E23818ED162@LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -7.1 (-------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-TLS: TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256 X-Vipre-Scanners: virus_bd;virus_clamav; X-VoiceMessageDuration: 1041 authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=west-dunbarton.gov.uk; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(366016)(376014)(1800799024)(18002099003)(38070700021)(11063799006)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|366016|376014|1800799024|18002099003|38070700021|11063799006|56012099006; x-microsoft-antispam-message-info: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-recallreportcfmgenerated: true x-ms-exchange-recallreportgenerated: true x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 76078cf9-26b5-42d0-4b9a-08debd5ed8a2 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P265MB1565:EE_|LO2P265MB3342:EE_LegacyOutlookRecall","sender_ip":"185.151.28.76","SPF":"softfail","dkim":"{@westdunbartongovuk.onmicrosoft.com : pass, @west-dunbarton.gov.uk : pass}","from":"WDHSCP ","subject":"Recall: Data Subject Access Request - Mrs Diane Donald","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"WDHSCP@west-dunbarton.gov.uk\"}","text":"WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�.","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\"}"} [2026-05-30 02:06:41] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, “Data Subject Access Request - Mrs Diane Donald”., 2026-05-30 02:06:41, 2026-05-30 02:06:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�., 2026-05-30 02:06:41, 2026-05-30 02:06:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 02:07:12] production.DEBUG: Inbound email data {"text":"� Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �","html":"

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

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boundary=\"_=_swift_v4_1780067071_80852387255109115f6230d7124acb69_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780067072;\tbh=7wU/O/WdWf7tOwoYCWljXJTGgYYQE5+WCGyEiY6iyOM=;\tb=FOGP0c0IldXIFRrUyeRLa6k6fGfOlOnY/Idp3YZMYt4kYrV+4+uhDfkgo2nGpYrweIrk\t2RFB3y3tDY9sfQVhlYrFEHiLD+xCELILe6mwNgcwR8NNldZCNBTfPxVGKPnfVfGpdLw5pm\t5zL6VbNM1p3jH+qtAj5lAWiIJLrMzl+73r9F37Yaflhe3SPmm1nl+KbMPg8V6xqPVasGIH\tW8Y+cEmBzJfLXz1EiCkZldstHhkI2t3I9oZYyIsANO9vkA4sJ+dTQFK2g8pJu7zinO2Z87\tqkp0FShKVP2rPKyaq76nBOG+uBCuDyki8AR0F/Y94Hn2N5546TV+tYjWabqx4xbQ== Date: Fri, 29 May 2026 15:04:32 +0000 (UTC) From: Braehead Medical Practice MIME-Version: 1.0 Message-ID: <791f4ff16828a18154a183788d1b0520@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id m3dVgp8VRSuR5f-avg6iJA for ; Fri, 29 May 2026 15:04:38.267 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSylJ-000000010ei-0n59\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSylI-00000009t22-2p0o\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: by recvd-6d75975858-m7sbl with SMTP id recvd-6d75975858-m7sbl-1-6A19AB00-62\t2026-05-29 15:04:32.413283708 +0000 UTC m=+2655659.380494255 Received: from [172.31.170.109] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid 3K011lMhTGGhJxqCmeZ8RQ\tfor ;\tFri, 29 May 2026 15:04:32.117 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Fri, 29 May 2026 16:04:37 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Braehead Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.y5jcVAnPulgR4XGVszkGiDXAgYqIO0SEomJoDYNbl26L4ZQC+Es5LlcJ/leYps8xrpWbXWmkdbW1ArZWyxSdGK+uXHvV1q+RTMwxO+0KcaGTHwriiNZMM/eOEH0WiEcJta34E9CBid6pGmf4NbFwUHb32QItEcwE4WegPCoJuY5vSNaOaU4/LtqmVUEDIDTWfVPYyTx0Ak6E8RQBTH6hvnYINF+Kpi/rYOEURoKxpU0mgdsfvY+FgIgE//82rhd288W8VlcRvkhIhVuT2nIGng== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.24) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.24) [asn: 11377(-0.23), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 791f4ff16828a18154a183788d1b0520@_ X-Milter-Del: X-Spam X-Spam-Score: 1.2 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"MMA Legal ","from":"Braehead Medical Practice ","sender_ip":"185.151.28.75","SPF":"fail","subject":"Braehead Medical Practice has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}"} [2026-05-30 02:07:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

,   Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233   Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.    , 2026-05-30 02:07:12, 2026-05-30 02:07:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

, � Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �, 2026-05-30 02:07:12, 2026-05-30 02:07:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 02:12:06] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","subject":"Re: Data Subject Access Request - Mr George Hunter","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.38;\tiprev=pass (mail-ukwestazon11010038.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.38;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: f65e76fd-62d2-4384-d30b-08debcb1ebee x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","dkim":"{@nhs.scot : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","to":"MMA Legal ","sender_ip":"185.151.28.76","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php5qvibd6vhgdh1Xybe6b"}} [2026-05-30 02:12:06] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 02:12:06, 2026-05-30 02:12:06)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 02:12:06, 2026-05-30 02:12:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 02:31:25] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"1","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","to":"MMA Legal ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.37;\tiprev=pass (mail-ukwestazon11010037.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.37;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.37 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=pTqT2TCaf+GU8r7+83b3A0G85jbf66h5b9MKWqwr+Qs=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=TRWQ926FzlXgXL4iMIniJUrQQmthHLgR674w33LthOM+CcYGb4J7HcfiUap17sDxBjs51MtgVf\t zW0C1hadmKg6OgXX/gddLtXNAnPTRNhGSatad1AZJUy2q3Mc4gLfYCN4jLSMXTnNSDyzS19dQN\t +aJAfY+9i3a2UV/G4lSFqYg7sQYBgVcF6TRNY8T+KTACaxBQL8BEzonttuxESRLHRN5vDjO2G/\t olWHlIL5SGixBp3huXbRm417fqI7WRMzPCh/s2REobhrYaJO5TCjAyboICHH6HgsYaO1NbNZlj\t OZAjigWNHqLiEeH+hnDc8NzwDrEWzmfzzaATeGkYw/eWwg==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=pTqT2TCaf+GU8r7+83b3A0G85jbf66h5b9MKWqwr+Qs=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=SE8mTn9lumc2IJ1UV1oSJdyyMGg72oW4kW6rjWqtU46S0cMUOMz9Mhc+ueNUVzI8ZVvPcrx64V\t XSjIYHTfC+4XfvNxsBf6vEiaMaw+YPvktoVM5+vVYrpaVRwCuFP2PV3jYzy4dSP2Gm/cICQwZO\t 7Lt9LwGUWz7/hhnj0w1acz6Hnjoa1W3DP8APuLiH6wTnYDSy78c8mcxjbRoDwdGvckINYLE6h7\t CSqh0ok3xFnlNMjRmdZQ3T4HT/Yi2apVTR6LmDLpm/54vDgrFGrAxFHakDjpVY4EZYem+39sJh\t tc52Ey7BWj+vfooRyVL9cFqZ17FN+r7mYpCM0GbfRPsRwQ==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector10001; h=From:Date:Subject:Message-ID:MIME-Version; bh=xckGtbOT04WoY4ijJDjLheq+gIoHBCT8KQ6B2rJ5hcA=; b=kOhHyvZnWcWwbnp/XhUs1mVtBBRi/cDKU3pwDuNc+VbmoO8+jf/plQzbcLCwrwxAxmmX+fB0SHJI0MtKdon0Sdt9PMxO7lqYc2opN2V5oLOE+kjaVWjKA+QBO/uDUI5E5EocimXomAo86UJfH7ZPBs6Jt251gbWsIvkRkp0BaTKyoNJ7RZSuzmQP5wO5DmBeLqQix7o8ptQ2bPIw1E0bTx8g3tTf1aziOBBmbmb2lxy6CpuiPokFC0WeXJ4CJfmQjLpOISP9h+nOg9uZC6iIFg9y3MId6kJrxKEEkgs/wBZnbWoWNYjnvYXCoxZ0tk0E7Ua23pZja24nDBwXz/OPAA== ARC-Seal: i=3; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=ZxdGKpj98uJnjzNmbHQrbSkph5H01dbMHHGvhi3/OjTChzRKaaL7y5XNtZNfzdNUKH4ij26R/Y\t FiO6g2i8olPAjG+AOIwzs/6vo+7+6064IeT3FbYfdTeSkflvPSLD5vi+IX6dieMh1A95jn26XS\t r1iB1ppSbgZXXF4Yyu7bAwnOmuFV3j73t0dADzF7LVPYSXcvSpTeBufnE1LT9CvW77Ic10VwoY\t KlitONBICfiiCa5Be9w6vfcPQIGmwjNhUoHDmitpd25weB5wnNqDdBKCgKIVAm2/TFTsyrbppE\t 7eQXLBTwbP/n4kKbFekGoBy2npA44N3K4RIZPGdYZx7+Dw==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; 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boundary=\"_004_LOYP123MB2687AEC174D2D5AA7968D2E69A092LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=xckGtbOT04WoY4ijJDjLheq+gIoHBCT8KQ6B2rJ5hcA=; b=CkXXAh5LAGz/89aoMv81O442md+9qIiotgsMcXjXK3AbECOLAzN3De574ws6ARgRinkKAEw7uzxanoE57WNbdqsswXtUzUzIghuXGpSkFHiG62dhNpZ56V29lUFgGQ+ZbpTCY5gHo2mQGLCBheKwBd3Ozcmw8adRZi/V24tFk3MUyhSBKkslD7Ln89DE/vGQAHjousGXKek8ejHAbbTPnRv0Zd4uVlcrflBhnD94C8FOCGrTJXjgCjfEWzj1Ay2zpYmPUhoEvws3V8QjqU963JxhJMBsbpYTpsMfqPvJEM8Js2NEVoEapei1UjUyYKj3IF0CU9v5S4mjCOLzQphmZA== Date: Thu, 28 May 2026 12:09:24 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id bC-IR8XjQW2YZ1YEwmcfkg for ; Thu, 28 May 2026 12:09:29.635 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZYG-00000008etH-26u9\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:09:28 +0100 Received: from mail-ukwestazon11010037.outbound.protection.outlook.com ([52.101.195.37] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZYG-00000005s9L-0l7X\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:09:28 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by LO4P123MB6741.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2e2::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.13; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5c72ca82-610a-4ca2-070f-08debcb1f530 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","sender_ip":"185.151.28.75","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"0c45dcdf-d85a-4378-bc79-244f3294513e\"}}","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1if6q2giasl7fGc4JU8"}} [2026-05-30 02:31:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 02:31:25, 2026-05-30 02:31:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 02:31:25, 2026-05-30 02:31:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 02:45:58] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@aberdeenshire.gov.uk : pass}","SPF":"softfail","subject":"Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363","text":"Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DKIM_REPUTATION(-0.95) [-0.9526068004477] X-Symbol: TO_MATCH_ENVRCPT_SOME(0.00); Some of the recipients match the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aberdeenshire.gov.uk, quarantine] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [aberdeenshire.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.78) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.96.104(-0.55)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.104:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [aberdeenshire.gov.uk:D:+] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: TO_DN_EQ_ADDR_SOME(0.00); Some of the recipients have display names that are the same as their address X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: TO_DN_SOME(0.00); Some of the recipients have display names X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56516519202837] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94827230743648] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [aberdeenshire.gov.uk:+] Message-ID: LO0P265MB29567D151E16E35518F0EE82C1162@LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aberdeenshire.gov.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(786006)(1800799024)(366016)(11063799006)(56012099006)(18002099003)(38070700021)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|376014|786006|1800799024|366016|11063799006|56012099006|18002099003|38070700021|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 9ebb6f44-1616-4a36-6369-08debd7d9cc6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB2956:EE_|LO8P265MB7879:EE_","cc":"Acknowledge email ","to":"\"evidence@mmalegal.co.uk\" ","from":"H&SW Subject Access Requests\t","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"hswsubjectaccessrequests@aberdeenshire.gov.uk\"}","html":" Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
","sender_ip":"185.151.28.75"} [2026-05-30 02:45:58] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 02:45:58, 2026-05-30 02:45:58)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 02:45:58, 2026-05-30 02:45:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 02:47:20] production.DEBUG: Inbound email data {"subject":"Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request","text":"� Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=3y1cZjjSzpS887HMMbc5uPCHXY/wXUi9mYpX92oQeq4=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=Q4ZQePW6FYY2geVDXc7SP8IhtDSVM5Au6TXdoQmSaKT3ArO8WSG4FljOsGXp0MMqnpaoB6kdZL\t 3oIs4FGF1RCIJ1UK7AvMaPNSgbTG+pV1E/59DxPYM1RKI0Gj+M+iOlQACR3L52GgB+aL7djhoG\t lG5Lii4QfuVuaw6Tkt6oT2YF8kuqEcLHYIwasNj6NXcTFMI8dC7WY2BJtYe4pmkV9h5ylece7B\t zUfutq+v8QlfuK+2mp402ePHUADM4Oq+w6ybgsowpVLd+EXsQ0VXAAkE63pXoXi/oOUaWhMUDd\t +kYqYWR2fWXvfms4eIV5rw+GbGdsxs66Oey/IeS9+EFCBA==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=bVLYrGKmxSYd5BD51YHERNHJe8qra/IKG6ePHyvC1GyPuKvja2TLOww+bFKmWUo+3cZfj7OAAd\t SBS+V4Y2USfHg2YyJ/Ho1XAOIoiAOWPeAlsEnyGPADbg9fFKumoVH1Wla6+LQzt8QQOuyAeTw/\t R9n9Hi+J6mWz0WekWCF+gFt9yyVRt3But8LHeK7zu7+tMQtVSfDJblhYC84DuyvFVC+5BZ2EP1\t Is4QO7SQsUH2meYdAg273f07uaYFdVKEnHepvclm9HBNSdvnme0aZR7CbV97EXiHMGHu4NwZSE\t wbbjJukcz2cSP6h8UQ3DdXu5gBHCB/GErWvn6CtjqSNqkw==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779875058_a8f1ae02a830295f6382b79b7bdba2ac_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779875059;\tbh=uR22uaal7GYGCTMODv/s0i4aLK8dFAAj9hwO+IznYi0=;\tb=g9mXzxi+KSxu74WtOIj9uUosgttBD6KooCPOMlTpDEaQf/XdW5LAhXX2Gf6ZRZAMN/P6\tDg66lP1/5FpLjaWTqv8lrQ+63VlbV1Ml6E0ilA4Gr5DpsJEW3wuE6oco14MMAmpJ6O/pGi\t0z1cEXhYK5ev96h+97eObIZHp38nLQOWVy0v6EqGC8BiyhEkoaOwn+lyMQFI7eYInnPFwg\tA9WmrGjeKgpp0Jbf+fV4Z/LMFCsFjyZbzBFbdnGPbNbyP/PQxVyfvjMjNFbDerMcdJvSr1\tMI162XU++tKiZ89ansLrZyX4uYCvTTG8ubEdSl6Vc0AHIZd4mJ7AFJUYEo04M3eA== Date: Wed, 27 May 2026 09:44:19 +0000 (UTC) From: \"Tillicoultry Medical Practice (1083\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id ewR_kgsHS4ysFylkQITxyg for ; Wed, 27 May 2026 09:44:22.556 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSAoH-0000000Gr1U-1oV5\tfor evidence@parse.mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSAoG-000000088l8-3ORe\tfor evidence@mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: by recvd-6d75975858-z5f98 with SMTP id recvd-6d75975858-z5f98-1-6A16BCF3-2D\t2026-05-27 09:44:19.483914186 +0000 UTC m=+2463688.422964964 Received: from [172.31.165.235] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid Turz0oOYRVGct21oH6OY6A\tfor ;\tWed, 27 May 2026 09:44:19.222 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Wed, 27 May 2026 10:44:21 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.W8mtpf1qlAUnSaOoDycjm9o6ot18D3PnrHcBHQfgzGGt/jVwOECd+XLCdLtzJhiZ0fYciNML6C3nER+GkhNVjCncelHs6pPU8+x5wTQWoot1MXT3DdsNyIPo5r7ksX9xVI7DvfWeXuGDVmxdteeuk4NgmdUgdu0Ei0nZ1m58LBHMnZADaMSViCrHLp3MWS0zBF/z5+31ovYw6/P5E13T/eufC/210qGU+cH9vhjIMGR4Hb550WHIquKMLnNoJjtMNJBeGCJ8BjuFYHpSGwtSXw== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: d7cbaad89cc0fb2b86a5ea74c328a76c@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","from":"\"Tillicoultry Medical Practice (1083\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

","attachments":"0","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal "} [2026-05-30 02:47:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

,   Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106   Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.    , 2026-05-30 02:47:20, 2026-05-30 02:47:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, � Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �, 2026-05-30 02:47:20, 2026-05-30 02:47:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 02:50:34] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.4;\tiprev=pass (mail-uksouthazon11011004.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.4;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.4 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; 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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"5","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"33b09c5a-0cb2-44a4-b3af-ba64f2324d3b\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"c56f91ed-0a55-4341-94f9-2d0ad262f3e8\"},\"attachment3\":{\"filename\":\"DSAR-84F7D76A.pdf\",\"name\":\"DSAR-84F7D76A.pdf\",\"type\":\"application/pdf\",\"content-id\":\"C2F8DE1485F38E41A60CD258EB264B5B@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"ID .jpeg\",\"name\":\"ID .jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"01A9C4A7F39E684CB5FBC14E5A74CCAD@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"d291575b-1535-4087-aca8-9da8bb3be2e6_loa.pdf\",\"name\":\"d291575b-1535-4087-aca8-9da8bb3be2e6_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"70280C1B2A2C8B4BB2C60040D08E8606@GBRP123.PROD.OUTLOOK.COM\"}}","content-ids":"{\"01A9C4A7F39E684CB5FBC14E5A74CCAD@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"33b09c5a-0cb2-44a4-b3af-ba64f2324d3b\":\"attachment1\",\"70280C1B2A2C8B4BB2C60040D08E8606@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"C2F8DE1485F38E41A60CD258EB264B5B@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"c56f91ed-0a55-4341-94f9-2d0ad262f3e8\":\"attachment2\"}","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Fw: Data Subject Access Request - Mr Darren Downie","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","sender_ip":"185.151.28.75","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phphrlm68gpjc25aI3nMIP"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phptjl1bq69r939euAMpyW"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfkn0bf6u8e15ch1CtKf"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phptv2nskhi9if12RGQIT0"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmv5mi9g6cdnodfU1FQp"}} [2026-05-30 02:50:34] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 02:50:34, 2026-05-30 02:50:34)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 02:50:34, 2026-05-30 02:50:34)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 02:54:44] production.DEBUG: Inbound email data {"SPF":"fail","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.66;\tiprev=pass (mail-uksouthazon11010066.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.66;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.66 ARC-Authentication-Results: i=1; mx.microsoft.com 1; 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multipart/alternative; boundary=\"_000_LO2P123MB5654DAEDB0B1DF5F6A794FC2DF162LO2P123MB5654GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=bUzdqjwk0UedKAOdOfR5HHGf5kTv8Xx9K5O+DukdiZQ=; b=crZEORlwWHKjQEMuBvA763gP6WxzeHtDT4ZfinRo+JHUDxPxuownfo1jpoKTOWHot5mfyIVT3Plna+zo9wUwXuBx8A0cv8GdZDBDwVYx9R0uzpn+3RGrwI3REhYeevt0nIMMQ/edoG0GvT4kAZEdV/90zq9QEK6FJXOS/fE2ZX4Gof+YVjncWBOTQj04I4kJzzAqE31AVStXzQtLLFnUi4RvuaYRrvGaDqbHxHmm4qtNj+F0q70iR9Rmk4/LgoK+h1gZB+8x5CQ5gQod+Ducho6XssBxSUpTH14dVJJDy9bNWBKAG2QkoFZOS1Z10rrGb7UpsThUMnx8ZCOjmlk/ow== Date: Fri, 29 May 2026 12:52:00 +0000 From: dg.dpa-office In-Reply-To: <1Gkfh7FcTKm_TYw7WmjxYA@geopod-ismtpd-7> MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id nAM-SCN4Qya0n7tIZnmrMg for ; Fri, 29 May 2026 12:52:05.002 +0000 (UTC) Received: from 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 2a10eb3c-042a-4ed0-6421-08debd811347 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB5654:EE_|LO6P123MB6673:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nhs.scot : pass}","text":"Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.76","to":"MMA Legal ","from":"dg.dpa-office ","subject":"Re: Data Subject Access Request - Miss Helen Martin","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}"} [2026-05-30 02:54:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 02:54:44, 2026-05-30 02:54:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 02:54:44, 2026-05-30 02:54:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 02:59:38] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nrscotland.gov.uk : pass}","to":", ","subject":"RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************"} [2026-05-30 02:59:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
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, Good afternoon, Thank you for providing the additional information. I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 02:59:38, 2026-05-30 02:59:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 02:59:38, 2026-05-30 02:59:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 03:03:11] production.DEBUG: Inbound email data {"from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.74;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 ARC-Authentication-Results: i=1; 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mx.stackmail.com;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 Content-Type: multipart/alternative; boundary=\"_000_ca929c0509a542e8991a347e09f72f8dLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5SN5VGMJ/kHtuLfdQ4oWVn4UFkDZmx8vDO9Lt9yiYHw=; b=UrppJYCndeziDV1ZJQOMxTVePFMdLEO1MSgmILZ+rL6ebhhNj/OUOLghZpCAzs5DOQVnP8QJ8PSzhD6QaXbnzL/8sAW3ujwqTRP2H7JHmYWEddvrF7X7x133uQQKjskFwj3uh/fSZw2blh+Wpo6yXjGPpy7wjO8euXZgYDAhcAlp1ROI/QeKreWv192xe+z5nemcV3JItrZiHeuUyXuSgrnhGNoymhGgvqA0Y4Do7vU5edX8BnTz8MQ2KYJFsWWcxiWlK03VQ3iTrTgXsgGn54fEOXCvyOvH6npUgPGXMocmA6UGj1XN6NR6GV/2uiou/v4BDvtsZXu7FKmNxa2RxQ== Date: Thu, 28 May 2026 09:40:30 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NFtwmyD2TeqtRF2ghbFP2A for ; Thu, 28 May 2026 09:40:36.109 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXEB-00000007uQT-01Jy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:40:35 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSXEA-00000009jBP-2Uaj\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 10:40:34 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by CW1P265MB7616.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:210::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 09:40:30 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 09:40:30 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.195.74 as permitted sender) client-ip=52.101.195.74; envelope-from=sar@eastlothian.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 10:40:34 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7oYGq3jpXFRdtUC/TIeXzVA+pA== Thread-Topic: Response from Subject Access Request Mailbox To: \"evidence@mmalegal.co.uk\" X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 62899a45-1f7b-48c9-3861-08debc9d2886 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 09:40:30.8634 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: CW1P265MB7616 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.74 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.43) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.72) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72192341461973] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(10070799003)(7049299003)(3109299003)(69100299015)(376014)(366016)(55112099003)(12063799003)(11063799006)(56012099006)(6133799003)(5133699003)(18002099003)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","to":"\"evidence@mmalegal.co.uk\" ","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"fail"} [2026-05-30 03:03:11] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 03:03:11, 2026-05-30 03:03:11)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 03:03:11, 2026-05-30 03:03:11)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 03:03:47] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Ms Pamela Mackenzie","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.42;\tiprev=pass (mail-ukwestazon11011042.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.42;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.42 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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11011042.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.42;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.42 Content-Type: multipart/alternative; boundary=\"_000_LO3P123MB29552AE5535F9911167F89079B092LO3P123MB2955GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=0+3yx70LbpfKSloGWz13haxaIQqHFQxGFY6ajbQy0zo=; 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helo=CWXP265CU009.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 14:00:55 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Ms Pamela Mackenzie Thread-Index: AQHc7pbcMYF5frhRJkukSV2YlvPygLYjZhx3 Thread-Topic: Data Subject Access Request - Ms Pamela Mackenzie To: MMA Legal X-Forwarded-For: nhsh.gp55766-clinical@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO3P123MB2955.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: ba636997-ece6-4483-7605-08debcb92400 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:00:49.2035 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ba636997-ece6-4483-7605-08debcb92400 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO3P123MB2955:EE_|LOBP123MB8585:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","to":"MMA Legal ","from":"\"gp55766-clinical (Culloden Medical Practice)\"\t","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"nhsh.gp55766-clinical@nhs.scot\"}","text":"Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","SPF":"fail"} [2026-05-30 03:03:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 03:03:47, 2026-05-30 03:03:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 03:03:47, 2026-05-30 03:03:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 03:07:42] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","attachments":"0","SPF":"softfail","subject":"Subject Access Request Ref edir:61703","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=h7ew9fbwq7hPhBavrFNI9ppEOYbl1UTa5UYl9NJq3rfVZrkdIDTBTCe8Pg4xYJHjxtj/604U+2\t 6riwdVjtzPMIcO2Qmxm1O2dd5MUyBd0KUqJm5g2ukYp8CaN7VX2qGCyKAoEtQsRW9yDxeYSB6X\t TzeT2ewG6HJfpofSgLw2/GZWNJ/M0G9yecCvY9/YyD/OLskjreFMXIv3TEKc9oWWGRFQZucV9H\t QXYshy+iUSmL62LKo/LA2q9wvjR6R7dOwccUGqm4ABsjEoKvhwdwzXgbZRq84UZLTYoY03NzIo\t FuWASLb0fwNTwgFP1TvNviEIEocw7YnOS+0EVZ778ergIQ==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.75"} [2026-05-30 03:07:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner’s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 03:07:42, 2026-05-30 03:07:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 03:07:42, 2026-05-30 03:07:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e481f8e8-5583-4940-fa80-08debd69ed85 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|CWLP123MB7165:EE_","text":"Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"fail","attachments":"4","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","content-ids":"{\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\":\"attachment1\",\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\":\"attachment2\",\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\"}","html":"
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","subject":"Fw: Data Subject Access Request - Mr Thomas Burns","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-CC046C8A.pdf\",\"name\":\"DSAR-CC046C8A.pdf\",\"type\":\"application/pdf\",\"content-id\":\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\"},\"attachment2\":{\"filename\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"name\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\"},\"attachment3\":{\"filename\":\"POA.jpeg\",\"name\":\"POA.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"ID.jpeg\",\"name\":\"ID.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php09fd1ovplcp9bXSswEf"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcgmfqlo73itkfNgfeNX"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpa66es4shlcb029AKcgn"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpv5hh19o48qtq8lCw2dY"}} [2026-05-30 03:11:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 03:11:21, 2026-05-30 03:11:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 03:11:21, 2026-05-30 03:11:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 03:21:57] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.74;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 ARC-Authentication-Results: i=1; mx.microsoft.com 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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 Content-Type: multipart/mixed; boundary=\"_004_CWXP265MB3255684D1BC2D9EEFE800CDCDE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=EWs2WO4Aqff9DfqRffle0pBf8oEe9cMmNSCVvuu+hvw=; b=d7lWznkZeXE7zsfVIR3x35i9pGPpa1sUlvOd//WX8AvFu+BRcx9q8sq7libpTQKeLR1/Crnp3PElJ211+LaN91pTS7Y4bYpsN+vsGudXeoMNker6BzvTGSCEXQzj6dZZ10ivxJzZjATzeUdgptuQdg+rMoxDLRcLv6WSkaNv4jo3/IUEzdJHEh3NcMilcdJLeO2wtZGVz/QH+lKwZey8Qa7czA308o0lRxtdsv7MpCumOwmj4uoVTGSb8Da63llHIIdKLvky+oCW+YZYliVjd4MyKOqMBfF+c2reT8ZTd/g4ClTWO61DEBmvy5MWMP2H0yqa4c4UDhzDosCW2S2+Mw== Date: Thu, 28 May 2026 13:18:24 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id bAAgrzfbST2bUQonwz7Mlw for ; Thu, 28 May 2026 13:18:29.181 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSad1-00000009DcW-2NDR\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:18:27 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSad1-00000003ujU-13ox\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:18:27 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO5P265MB9366.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:4ce::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 13:18:24 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:18:24 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.195.74 as permitted sender) client-ip=52.101.195.74; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 14:18:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR 2026 86 - Response Thread-Index: AQHc7qR2E2mkE7Q9U0GSZ5ccJ6DKNA== Thread-Topic: SAR 2026 86 - Response To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:18:24.5008 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: PuOiRz5gEvdbrh5PKRIXk23EgST2gcx6tm0oRDyH9VzfcLcdt3AQhKEB50UQL2F7kFMVP2C8yfg2pORFYkVy+AQ9MyA4OqZdW+klbwx0gUrbgQPPgGxY3qEC7USdgGKM X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO5P265MB9366 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.74 X-OriginatorOrg: south-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.68) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: DKIM_REPUTATION(-0.95) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: HAS_ATTACHMENT(0.00) X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95146808363929] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58230194029455] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9419157441773] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB3255684D1BC2D9EEFE800CDCDE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","from":"DataProtection ","subject":"SAR 2026 86 - Response","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachments":"1","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppik8mub093jl9mmhR1F"}} [2026-05-30 03:21:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 03:21:57, 2026-05-30 03:21:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 03:21:57, 2026-05-30 03:21:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 03:22:20] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","html":"
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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12.23.08.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"6AB3886EA1A54D4FB3698EB97DAE46AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"9F3548D118F03645A71F7D8835C85984@GBRP123.PROD.OUTLOOK.COM\"}}","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php0sun2tpvh91u6iNmQ1z"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpk1qu8n5qcju4dy9b3P4"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phphimb9eg16qf44osMX17"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpak4981jhi4o1eUNtxp9"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsmm7iea7cno8bjM7d76"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpve0hvl52sc3ad2IRgyR"}} [2026-05-30 03:22:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 03:22:20, 2026-05-30 03:22:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 03:22:20, 2026-05-30 03:22:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 03:27:01] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR 2026 87 - Response","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"softfail","from":"DataProtection ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 4kWRZC5tvqYppi2+kPIHO0VgGAaUzUgFSJW25LDTt3oNNeBGdnc3kBW4PafuX7D10gOgZ1HAZw4yPZ9w+Q/ho4C/R9LGjXYN7KsEDTdKv6BhblS+i5Sch1Zb2mApzcT5uJ7J16mXRuVqSQi9OR0HhxyFrKCxIpocTbGGnz/caa4QWzaZc+LW6VYe769MYCMrWdm0devUEmk+S8h9tpy0WCGdur3ps3xICqDFDwfbgbdgvNB2jyXqECPZYs2r/JrJCQWc3qlibVlCR0cM5M5yOVI8NsgSUL2Qk0LNQssM6hmJ/e44qLqwB1pZAiP5Di8xmCyLjOHWrxnQf9LvQ3HNUZojXZEfCmK1gjz8QQiNStV1XJ0oEHhQqIORHzrvvCD88zg3BHCKiOuOSPqbc+LKtLnqyGLdDyHS9eITMeFvJKaR3g12T/wBoZnqP33wlDodxaWyaftIbLgwSED+nCLaG75WcDtl43fnE9a0bDWTfhEbriMXP/13lRXrWTRm6FOKZwT+WT4jxeZHJiQq+G5KAz32gCXueJg7bXJ3C9LXaOyIOjlHBzzh74aSdJb/AuuJDiSU7Ny/5EL139c0w7Pxacjyp4TO345DDddIbf43ZXjMt/Zw7DIltjekEk5iuTO0FmCYB46YSpX4BHXfxiGDmSzuImp11EarxryjUWvOPIbWQYBIF5M0lTfdcFmk6P1+ZbbcsLej/uCswi6Z2uKtbPu3zf8ueKbKDYgWEBuR8Xk0NazIjJQHKyhEhPZVNbrJse0X5gJrxJxVh8QLvx/RbpkpP+AcKXNORcORIvfjJGU60nbs3VBd0DKKBx5ZNReaDlS8qT8bFA2D29Ax0etTpDyCSYmJeehzFWKMrtFjOuHyT1mUFokYqTJVtj9cBp8KfOTRJNZsIm7yEBpUS+82HC9m52ucNyEck5SFF/HlUfzghcNr6GE2yPAkWI+KX3M6cLgaa+CJP0fa46/Wetdg0E8WD7bxJ+em0AMHGo5uZbj4rkaXI09SH0sKONNgn1g7LrsUnMJX8ZkX/CNNFjpn2cN7qH5flxImlBnZ/OA270AVplvD9OgpSgZ7Rc9SJ24Oh3rTl+vyWMcTZqPDWt2KaLw7iQdMWFC4Z4EYfDvr9OGo0XqmdNpkRCnkeWvaZ0pDZcLWgMJPauCvwBr+lCVA+Rweb+FpgjOsrLy5QrHAGIrFQj994wxE4JbrrIhiPhOBWiScwaevi2tyTrcZP6uu8Cbmcl7gHHVHZGxAoNYEFZgW8dzkZa2DBx3cxuhfljGSbXU2Gu9f5vlhHn3GOIKIuv+9kddZjnpfv/8nc61zM7pMVwlYWxWOw+FGJXIIg75bev2RTDoL+5rtAu4YRGWCZQiPWyudPkc+lFL8u3C6EnsZzZAKUxP4Syh4oVh+E+5LIRAAWC3S1NdnW4s6kpIe/OVAA3pgIEy/y/bvxdPCrDiKsKNQeOuiKdZ6eSZ+uIor0kwptAbHju3TyUXhGZ3dos802APGNuyec9EGTMj/AnsN8/8E+HaTRUoeJZUq5VzSaSwDfW0X3bdVyeVw5cTWEzpe3xjSn0S8qMli7LRvI5atzQstczcq4zRRxppmHvDs/6IsuTayUukzUH+PACpMXRA3IqZ5fr0FIJVu7fyFLx3x6FH2UvnFumkENmZtiGaCyt0ERPR81RXXhg3rK5p2CMN84+CfksGlLnKPogABhCw5PU5T/LqKi+YIqeHtks7PrZEqIahl+DzPvisunfbYe66/dbicZ4GvpteaQugI1sh/8va3uOzacjPiczCvqth9 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php23pamiguq28k5OVIg9k"}} [2026-05-30 03:27:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 03:27:01, 2026-05-30 03:27:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 03:27:01, 2026-05-30 03:27:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 03:42:09] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-tvzdisip.png\",\"name\":\"Outlook-tvzdisip.png\",\"type\":\"image/png\",\"content-id\":\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\"},\"attachment2\":{\"filename\":\"Outlook-orzvodab.png\",\"name\":\"Outlook-orzvodab.png\",\"type\":\"image/png\",\"content-id\":\"da4fa993-95ac-4fdb-afbf-690def21a2c3\"},\"attachment3\":{\"filename\":\"Outlook-dky4iqsh.png\",\"name\":\"Outlook-dky4iqsh.png\",\"type\":\"image/png\",\"content-id\":\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\"}}","html":"
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"3","dkim":"{@nhs.scot : pass}","SPF":"fail","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","subject":"Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","content-ids":"{\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\":\"attachment3\",\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\":\"attachment1\",\"da4fa993-95ac-4fdb-afbf-690def21a2c3\":\"attachment2\"}","sender_ip":"185.151.28.75","text":"Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.41;\tiprev=pass (mail-uksouthazon11011041.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.41;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.41 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.95.41(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.41:from] X-Symbol: DKIM_REPUTATION(-0.75) [-0.75312239542438] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.61715205931949] X-Symbol: SPF_REPUTATION_HAM(-0.74) [-0.74364495081224] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687FB8902688C6DB95D74CF9A162@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Enabled=True;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SiteId=10efe0bd-a030-4bca-809c-b5e6745e499a;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SetDate=2026-05-29T10:23:19.230Z;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Name=Unprotected - Marked as Sensitive;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_ContentBits=1;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Method=Privileged; 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Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 03:42:09, 2026-05-30 03:42:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 03:42:09, 2026-05-30 03:42:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 03:48:42] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.125;\tiprev=pass (mail-ukwestazon11020125.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.125;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.125 ARC-Authentication-Results: i=1; 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From address is listed in Mailspike RWL - possibly legit [52.101.195.125:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.9525878759515] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.66) [-0.66857362278507] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9453019612866] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] Message-ID: CWXP265MB32557077DCA3626BB5DBDE1CDE082@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.9 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; 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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 03:48:42, 2026-05-30 03:48:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 03:48:42, 2026-05-30 03:48:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 03:51:43] production.DEBUG: Inbound email data {"subject":"SAR/2026/105 - Response","content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","headers":"ARC-Authentication-Results: i=3; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.121:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95157500175457] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.58) [-0.585784299002] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94205485834976] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.121(-0.58)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~] Message-ID: CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -17.7 (-----------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(6049299003)(376014)(1800799024)(786006)(38070700021)(13003099007)(11063799006)(5023799004)(56012099006)(4143699003)(3023799007)(8096899003)(22082099003)(18002099003)(4013099003)(4053099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|366016|6049299003|376014|1800799024|786006|38070700021|13003099007|11063799006|5023799004|56012099006|4143699003|3023799007|8096899003|22082099003|18002099003|4013099003|4053099003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO2P265MB7275:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","from":"DataProtection ","attachments":"5","SPF":"softfail","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpompffhn2bt0s44aaetM"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpo7rd3gq8nkk8886wALk"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbc3h4hvg8gulf1vxoZE"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgmourl4tov6ucKVQY2n"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php4dnidb2c4j231JZzisy"}} [2026-05-30 03:51:43] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph’s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph’s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 03:51:43, 2026-05-30 03:51:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk


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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 03:51:43, 2026-05-30 03:51:43)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 03:55:15] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","html":"

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

","SPF":"fail","from":"Data Protection Subject Access\t","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@scotland.police.uk : pass}","subject":"RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0000.jpg\",\"name\":\"~WRD0000.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0000.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEF60.B5AB3EF0\"},\"attachment3\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEF60.B5AB3EF0\"}}","attachments":"3","sender_ip":"185.151.28.76","content-ids":"{\"image001.png@01DCEF60.B5AB3EF0\":\"attachment2\",\"image002.png@01DCEF60.B5AB3EF0\":\"attachment3\",\"~WRD0000.jpg\":\"attachment1\"}","text":"OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.18]","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php8r7npk5bm2if50quQ25"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php8pn8mr1povl49BXPpsP"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phprmhde378rkv8b1MOWrl"}} [2026-05-30 03:55:16] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Làrach-lìn: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Làrach-lìn: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-30 03:55:16, 2026-05-30 03:55:16)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-30 03:55:16, 2026-05-30 03:55:16)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 04:01:09] production.DEBUG: Inbound email data {"dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.75","html":"
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_000_CWLP123MB658922399B86976D3966B144C6162CWLP123MB6589GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=S/ab9XJdwS+H5LPW5C+fV+mHa7yZRYaQy34beh7ppYg=; b=lhD4akSrU0TxDCqGh4BisVR3POURVG2iz5spKCojR1SvT8P8+1JcPjTF/v14oJ75tfPDfHtkvlZXx8FBujF4MSzTGzdRs0GBEA9JMC9Ow5s6gkPjY+2YK0s7WbHYhac4F7+2E4Hvw0iRMdrshUDjLHT1pxro4x5nbZDld50MQYU= Date: Fri, 29 May 2026 10:42:12 +0000 From: aa.Subject Access Request In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 8LrpoZ8IQU-uTaulpFI3vw for ; Fri, 29 May 2026 10:42:17.838 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSufQ-0000000GUKH-0tZh\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 11:42:16 +0100 Received: from mail-uksouthazon11012060.outbound.protection.outlook.com ([52.101.96.60] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSufP-0000000AvdM-3H0F\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 11:42:16 +0100 Received: from CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:185::10) by CWLP123MB3889.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:a6::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.30); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.90) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.60(-0.67)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.60:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62077041992278] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.67) [-0.67832055736038] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73658228454155] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWLP123MB658922399B86976D3966B144C6162@CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.0 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; 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Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","SPF":"fail","to":"MMA Legal ","from":"aa.Subject Access Request ","subject":"Re: Data Subject Access Request - Ms Fiona Dinsmore"} [2026-05-30 04:01:09] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 04:01:09, 2026-05-30 04:01:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 04:01:09, 2026-05-30 04:01:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 04:07:44] production.DEBUG: Inbound email data {"dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.82","to":"MMA Legal ","from":"Bothwell Medical Centre ","subject":"Automatic reply: Data Subject Access Request - Shirley Young","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","SPF":"pass","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

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boundary=\"_000_09582ad0f04e458aac90fb6394aa6a2eLO2P123MB1872GBRP123PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=vsF7VJx2zIINqVGivPGt2wP1+rmzThHmkffY4x0tPrU=; b=hbZ/cZ4hXaRJ6uQeTYE45H0liIqcMm5XSLYL1McoFccBB7v+ptSX8dMp3Hv/OQKSnFWRdEBWVlXY0fkwgFqAiQE9B96sd3VE2xvNkf1mNQbL4zDat9AxWQqbIpR/dD266q2Tyk1PtAG3sD2nmsmBzXbVY5uvNhcVdpG4I82SSaA= Date: Thu, 28 May 2026 11:03:50 +0000 From: Bothwell Medical Centre In-Reply-To: MIME-Version: 1.0 Message-ID: <09582ad0f04e458aac90fb6394aa6a2e@LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM> Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id oc3o2zo7TV-ZgDHMsIVkFw for ; Thu, 28 May 2026 11:03:55.472 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYWo-000000087bz-1NHH\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from mail-ukwestazhn15011022.outbound.protection.outlook.com ([52.102.166.22] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wSYWo-00000002pTz-0Lrm\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:c5::19) by LOYP123MB2942.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:f2::10) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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From header has a display name X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.18); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_POLICY_SOFTFAIL(0.10); DMARC failed [scot.nhs.uk : SPF not aligned (relaxed), DKIM not aligned (relaxed), none] X-Symbol: IP_REPUTATION_HAM(-0.96) [asn: 8075(-0.23), country: US(-0.01), ip: 52.102.166.22(-0.73)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.102.166.22:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.102.0.0/16:c] X-Symbol: DKIM_REPUTATION(-0.54) [-0.54070436597321] X-Symbol: RCPT_COUNT_ONE(0.00); 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This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

·          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

·          prescription requests

·          test results or 

·          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: · appointment requests-unless you have received a message asking that you email us for a CDM appointment. · prescription requests · test results or · general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 04:07:44, 2026-05-30 04:07:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 04:07:44, 2026-05-30 04:07:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 04:08:05] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","to":"MMA Legal ","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_3abc28af1ee54a84adf9201ddb88b67eLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=4NW9pOSc1b7SZovCplnZl401uDNwSU1XDnmvg2DDxmY=; b=j6kLR5KxI7CuPmrBr6Nmd0h4Qvsew77pjWFmhWzdlz/RdJBJJ1UstkFF6pZDFXwvXIo9IT/oW1AkrxEBUKuvZpVUlppVmhZ8W4ELNs7ZfEyYqu3QRNuh6CHQXkBvMeak4TrnRjc7fsuhOmdSCWQU1oKJ8UzKkKyUfFFbsFMmsWt0Z5pDOgQO7qme0Q32SAyx99o0JPlro/AiYSiykpdHTnEyqpgH4pU/WUEUVVrNRaa1dpB1uSgW9hrF4tx0B1zmCBiLnhzDrxd6vSLnY6ZTgAZbjEgtl9G6NbJKMl9egNvOd20TWjsiXofSA6COpgXBMYNf3ySDabqtyY14aW0odg== Date: Thu, 28 May 2026 11:05:08 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: <3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id otkJanlPTB6eca6nTUre8w for ; Thu, 28 May 2026 11:05:11.954 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYY2-000000088fP-1VCy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from mail-uksouthazon11022098.outbound.protection.outlook.com ([52.101.96.98] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYY2-0000000E7uJ-0EMc\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: l/PyHOicjsaJ5U8lHBORDgeCdBP3e/9WJfHtMf3ZoegxWZpQt5RH+PSuLRIPoYrg6/gxrwek2Gk2alRo/dgGBRlUp5qJsyKOTLteJFTIvVnvOvFLPn8noRXVNH2nPTobAjoNAoVhd67CIx4d/+C7fxr23dCwcrBd7EAyeVrpLgR7JO9GixYxswjwW7eh2dXEIH3ZJN8aK5B3fCyMA60XolPog3Dr5DwrpaHSXcoPUPpcd4Kr+OTtUJwADR+hys2NOP6VbVgU0gBxb1/eERCrwtp7TWfLo4wUwY6IkHjKNBsVq0XSASkU+yW+O5130k6Rn3wUOu9o1TA1at3Di0p7axuK172xM6kTYU1eLOSKHuwNDYw0yJZqtEgJ+wuZ0aY4prZcGtYNUsDTtkMYbjLPCiKQXbqixZUKs7nkWbsVg8tODCzpB3pRfX2HikdaIX9r x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <3OqLRedPStm4yR8EcZ7zpg@geopod-ismtpd-4> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c8ca5b74-2aea-47d5-6278-08debca8fae6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","SPF":"fail"} [2026-05-30 04:08:05] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 04:08:05, 2026-05-30 04:08:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 04:08:05, 2026-05-30 04:08:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 04:08:21] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","dkim":"{@eastlothian.gov.uk : pass}","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","attachments":"0"} [2026-05-30 04:08:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 04:08:21, 2026-05-30 04:08:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 04:08:21, 2026-05-30 04:08:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 04:10:38] production.DEBUG: Inbound email data {"html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"fail","from":"Subject Access Request ","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. 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boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","to":"MMA Legal ","subject":"Response from Subject Access Request Mailbox"} [2026-05-30 04:10:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 04:10:38, 2026-05-30 04:10:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 04:10:38, 2026-05-30 04:10:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 04:21:55] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","content-ids":"{\"4d1ddffe-55bf-4f1b-b214-0aaa9b190a6d\":\"attachment2\",\"7D5E2BF86DB81B4D98583370A156B9A1@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"9FAC5E3AA2EF9B4888FE558AB7783B9F@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"E3A5420092F7E747AD5BA40D18483785@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"F1F2BED1BE117C4095F3C5D027A9503D@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"c22347eb-b1ab-431f-a62d-21084352e34a\":\"attachment1\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) 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header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11010021.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.21;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.21 Content-Type: multipart/mixed; boundary=\"_010_LO0P123MB64144B5E05C8A7BA0C00B064B1162LO0P123MB6414GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=mC7+Vf6OmybwrSsdC0HoftjnXFrmUy4w6XtLecJq6a4=; b=ldb2p+97ZTAGYnW6VpE1tj1bvJsNs9AAP/SZ3szciNIit7cjCX6rEro1rYW0yXS8soLxlLkQEqQCJhI9Wj4pLr07WFbxUiEqWpsSmNH2XKBzks/ERN5dji0TEswUlBGvwQP1cs7McVOIosy2KlnS+F3T6fOoSS7UF4ZnITPHKv7I1cjlc81IxAcWpgquCNAais6fFphoLBT5gcQrpFhTLr7Qhm+Mvb6/QDdpmrxvvTf2RqjX193REhPtWxAGzJzQaVhB+0x0hFSl5x/+Ri8lK8yT9gCRbenVEBnFDIRDVOog2VeUast49Exj5AcSRgh0QuPzD6w+2ZSDburWxXYlMA== Date: Fri, 29 May 2026 11:07:22 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id PUilZMF-RZmOCgCNG7kWIA for ; Fri, 29 May 2026 11:07:32.540 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSv3p-0000000GgT5-3Yci\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 12:07:31 +0100 Received: from mail-ukwestazon11010021.outbound.protection.outlook.com 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Resent-Date: Fri, 29 May 2026 12:07:29 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont Thread-Index: AQHc7pGz/tSZjCRKFk2vNju3F2uj9bYjR21ugAGRtqI= Thread-Topic: Data Subject Access Request - Mr Gavin Mcclymont To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: Jenna.Omand2@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: ea69aa5b-149e-4847-75fc-08debd727546 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 29 May 2026 11:07:22.4374 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"6","SPF":"fail","subject":"Fw: Data Subject Access Request - Mr Gavin Mcclymont","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1ddb0vu8kn9k9m271iA"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpp9kk06d494in6HzA9kq"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgutso4f53skbbUqIQko"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpddg18l8kjf9hdT3kQJz"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phppmdptl3ie0qrdGxAYAY"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/php6vebhl74n4pbdPoQ9E0"}} [2026-05-30 04:21:55] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 04:21:55, 2026-05-30 04:21:55)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 04:21:55, 2026-05-30 04:21:55)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 04:22:53] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"MMA Legal ","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=J9iL/PVbm1/1T/wTzyIE0oyccQx28KARa+xNweB7j+k=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=GsSLcUUPQEjnUyRcixBZcx9PgWlOOhPW+0kaPYxkFBQ1jymzo7NSzvoz5eLs9W00sPCLL4l8UY\t sJD9qhx3yzaGS9LFW3eWT5uBr30YqOD2kwr2opmplJSLxna+linA5UJifVDCiHHoLMjdEMJ9YV\t 8tY8rirK1LB310BR1MSNbO+cp1hPKrQSDDjiqWhLRp7zSHfNNXBP0K5T5eFuuqsyqLXz/UiJf0\t 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(o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"fail","from":"Culloden Medical Practice ","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

"} [2026-05-30 04:22:53] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

,   Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827   Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.    , 2026-05-30 04:22:53, 2026-05-30 04:22:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-30 04:22:53, 2026-05-30 04:22:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 04:28:55] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","content-ids":"{\"00c5a7d6-e136-4f68-9292-a99bf55d7b2d\":\"attachment1\",\"369E4CB3C29341439774F4149DDB20DC@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"55D8B6CADF6FDF418359B753D84258B9@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"B651FAD86B7CEF42B5C5DD49851F7139@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"ECDAA3EE3BF9CD4482E090309AE7674A@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"b5ce40ac-38d6-42a8-8bf6-84edb5045e36\":\"attachment2\"}","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
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","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfjfg5qgm2ekmdiddkQN"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpb26glk29t0qr9QL1gd7"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc514ple4frc66mhNar0"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpb0ugr3un4cee8WTe5iA"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php3mpu7s9qnh3kee46qxI"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfbsqf3o35bp7eN8m28s"}} [2026-05-30 04:28:55] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 04:28:55, 2026-05-30 04:28:55)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 04:28:55, 2026-05-30 04:28:55)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 04:45:54] production.DEBUG: Inbound email data {"from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","sender_ip":"185.151.28.75","SPF":"softfail","to":"evidence@mmalegal.co.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; 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Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","subject":"Subject Access Request Ref edir:61705"} [2026-05-30 04:45:54] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner’s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 04:45:54, 2026-05-30 04:45:54)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 04:45:54, 2026-05-30 04:45:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), 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[2026-05-30 04:47:45] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.carseviewmedicalrecords@nhs.scot\"}","text":"Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"fail","subject":"Re: Data Subject Access Request - Ms Yvonne Jamieson","attachments":"2","to":"\"evidence@mmalegal.co.uk\" ","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.56;\tiprev=pass (mail-uksouthazon11011056.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.56;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.56 ARC-Authentication-Results: i=1; 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Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","from":"TAY carseviewmedicalrecords ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phps79otnep5d6pfdOBAdY"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phppok0f67a3e84egyNPhJ"}} [2026-05-30 04:47:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 04:47:45, 2026-05-30 04:47:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 04:47:45, 2026-05-30 04:47:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 04:59:43] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"0488d39e-0608-454b-9229-fe8be1777209\"},\"attachment2\":{\"filename\":\"Outlook-onw1iuz1.png\",\"name\":\"Outlook-onw1iuz1.png\",\"type\":\"image/png\",\"content-id\":\"d1f245a8-453e-4d53-a1a5-38b752929bf9\"},\"attachment3\":{\"filename\":\"DSAR-148CE453.pdf\",\"name\":\"DSAR-148CE453.pdf\",\"type\":\"application/pdf\",\"content-id\":\"B23B0C65FA50F54B91631DCD21CCB1AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"WhatsApp Image 2026-04-13 at 17.25.16.jpeg\",\"name\":\"WhatsApp Image 2026-04-13 at 17.25.16.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"E990E8FDCE1E404BB64C7FB657F79F04@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"WhatsApp Image 2026-04-13 at 16.53.39.jpeg\",\"name\":\"WhatsApp Image 2026-04-13 at 16.53.39.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"87434AFB65AA964ABFAF6E9CF8EAB95B@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"36840c73-8376-4395-8029-69c1b89df2f1_loa.pdf\",\"name\":\"36840c73-8376-4395-8029-69c1b89df2f1_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"058486B5145881448E0E56AE01C1850F@GBRP123.PROD.OUTLOOK.COM\"}}","content-ids":"{\"0488d39e-0608-454b-9229-fe8be1777209\":\"attachment1\",\"058486B5145881448E0E56AE01C1850F@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"87434AFB65AA964ABFAF6E9CF8EAB95B@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"B23B0C65FA50F54B91631DCD21CCB1AA@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"E990E8FDCE1E404BB64C7FB657F79F04@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"d1f245a8-453e-4d53-a1a5-38b752929bf9\":\"attachment2\"}","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","subject":"Fw: Data Subject Access Request - Mr Michael Oreilly","attachments":"6","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.18;\tiprev=pass (mail-uksouthazon11010018.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.18;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.18 ARC-Authentication-Results: i=1; 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 04:59:43, 2026-05-30 04:59:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 04:59:43, 2026-05-30 04:59:43)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 05:06:17] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Miss Anna Tate","text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"MMA Legal ","from":"dg.patientservices ","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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Registered Office: Stok, Princes Street, Stockport SK1 1RY
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 05:06:17, 2026-05-30 05:06:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 05:06:17, 2026-05-30 05:06:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 05:06:42] production.DEBUG: Inbound email data {"to":"\"'evidence@mmalegal.co.uk'\" ","from":"WDHSCP ","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk header.s=mailanyone20180522 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=192.162.219.22;\tiprev=pass (smtp-out41.electric.net) smtp.remote-ip=192.162.219.22;\tspf=pass smtp.mailfrom=west-dunbarton.gov.uk;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com 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(mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk header.s=mailanyone20180522 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (smtp-out41.electric.net) smtp.remote-ip=192.162.219.22;\tspf=pass smtp.mailfrom=west-dunbarton.gov.uk;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk header.s=mailanyone20180522 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=192.162.219.22 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=\"Windows-1252\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=westdunbartongovuk.onmicrosoft.com; s=selector1-westdunbartongovuk-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=H9cnyGJzHE8N3B3YYYKsMG95E74xFQgh8k1IVeJf5XQ=; b=gHYuqaelPKhcjQ+AO45JrwFvF6pje3wwjoMcOzhrmY1W5OXRxxEKe1TX7fHb20Pfk7pJIJViCGrDigXk3/38Moi1wRMbQHzM2dlBvpHbrk7wrletNW5kPz9GowaPTlzllCKqgQRdJgJOgYRCJfLFIGEqTjjCeN0LsUqRPBUKi40= DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=west-dunbarton.gov.uk; s=mailanyone20180522;h=MIME-Version:Message-ID:Date:To:From; bh=H9cnyGJzHE8N3B3YYYKsMG95E74xFQgh8k1IVeJf5XQ=;b=l+oJs8de0OwUGbwdc73x8E3VuyvioFcz2G4gJXRqHhnPhGwlNbotvYQy+vXLuqN3+lmY+rMclxeBftJYfwoIkXPLzi72O9MiK9gtPWeKVX4oY8ClWwXGe8ojlWuWCIyEbAeeDbiscfR4CVF/6gj8Z0uD5MrCswdfqMn/f8YxYVw=; Date: Fri, 29 May 2026 08:46:59 +0000 From: WDHSCP MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id C1xk-hQbQ06AIsh-PUQaLA for ; Fri, 29 May 2026 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[westdunbartongovuk.onmicrosoft.com:+, west-dunbarton.gov.uk:+] Message-ID: LO2P265MB1565D20E7D7C08F1C0E23818ED162@LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -7.1 (-------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-TLS: TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256 X-Vipre-Scanners: virus_bd;virus_clamav; X-VoiceMessageDuration: 1041 authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=west-dunbarton.gov.uk; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(366016)(376014)(1800799024)(18002099003)(38070700021)(11063799006)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|366016|376014|1800799024|18002099003|38070700021|11063799006|56012099006; x-microsoft-antispam-message-info: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-recallreportcfmgenerated: true x-ms-exchange-recallreportgenerated: true x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 76078cf9-26b5-42d0-4b9a-08debd5ed8a2 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P265MB1565:EE_|LO2P265MB3342:EE_LegacyOutlookRecall","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\"}","subject":"Recall: Data Subject Access Request - Mrs Diane Donald","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"WDHSCP@west-dunbarton.gov.uk\"}","text":"WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�.","dkim":"{@westdunbartongovuk.onmicrosoft.com : pass, @west-dunbarton.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"softfail"} [2026-05-30 05:06:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, “Data Subject Access Request - Mrs Diane Donald”., 2026-05-30 05:06:42, 2026-05-30 05:06:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�., 2026-05-30 05:06:42, 2026-05-30 05:06:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 05:07:13] production.DEBUG: Inbound email data {"from":"Braehead Medical Practice ","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","subject":"Braehead Medical Practice has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �","html":"

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=XBracUx7tLj91O3W9CYmjAefnhuXa7CpxYaGbGrcC7s=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=tA6a5b4ImQNYc5e2uKaOpNdE6kjCxTJ71rMzUcsMdg4tJUUxCyXy+J4VDX90cy+f+SxaO3jSL0\t D/wWcS3+T5mz3vSm5oZgu7OrEROrMHVm6ubN9uM8ZWSHLz5lg4mkrKt9aZ4rVgj+kGV96mhMha\t 4rlGrUy1zYOyxc2Gt6kWeBKoAdqAJ1Jm29laaB0QwDMwrpr7CD2wLh3Mw3DsWJ6WXytaxuEUh5\t NsENFYqA0FFDjQu6fLPXN8IGHjZkbw2kitf0mvySQTNCpNut893QViJp6AeZtkWA352ggdgD1Z\t p4gjBbNVN16RKk/c0ipds6NvwmhODewJW88tlkLGSsYA3A==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=rIAK9pTvLDtshtsT4kzmFPP3DN2TnvxEDCkB2zSvvMv6u7mG/B4BgnFlyJw8QqSsBO2+maZpCs\t VfH8kw8ugoVu/Wwq6vqRxmbn24iInDOzMeRLx4EyZ4843rpdrbL4ArLCfHHLHkAKvajTLh3bHL\t vOfoY/BsqV8pU61lV4sBNnO0MH0dY2RNSDgXWnBDsXZjdsVOEsp/kwGncchVrs5NWgbEw6wAfu\t NUEflu1KxUVQSW5g58wvKYxJzftnF6B03ufkPJmpzTV9oQfO2Byteih+hgeWHlzrVgFlq8AXtQ\t fCCWbtbqGITjPB3Kw6w5Zpb/cVc0+bTnmmH9I5oJY5M7Eg==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780067071_80852387255109115f6230d7124acb69_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780067072;\tbh=7wU/O/WdWf7tOwoYCWljXJTGgYYQE5+WCGyEiY6iyOM=;\tb=FOGP0c0IldXIFRrUyeRLa6k6fGfOlOnY/Idp3YZMYt4kYrV+4+uhDfkgo2nGpYrweIrk\t2RFB3y3tDY9sfQVhlYrFEHiLD+xCELILe6mwNgcwR8NNldZCNBTfPxVGKPnfVfGpdLw5pm\t5zL6VbNM1p3jH+qtAj5lAWiIJLrMzl+73r9F37Yaflhe3SPmm1nl+KbMPg8V6xqPVasGIH\tW8Y+cEmBzJfLXz1EiCkZldstHhkI2t3I9oZYyIsANO9vkA4sJ+dTQFK2g8pJu7zinO2Z87\tqkp0FShKVP2rPKyaq76nBOG+uBCuDyki8AR0F/Y94Hn2N5546TV+tYjWabqx4xbQ== Date: Fri, 29 May 2026 15:04:32 +0000 (UTC) From: Braehead Medical Practice MIME-Version: 1.0 Message-ID: <791f4ff16828a18154a183788d1b0520@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id m3dVgp8VRSuR5f-avg6iJA for ; Fri, 29 May 2026 15:04:38.267 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSylJ-000000010ei-0n59\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSylI-00000009t22-2p0o\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: by recvd-6d75975858-m7sbl with SMTP id recvd-6d75975858-m7sbl-1-6A19AB00-62\t2026-05-29 15:04:32.413283708 +0000 UTC m=+2655659.380494255 Received: from [172.31.170.109] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid 3K011lMhTGGhJxqCmeZ8RQ\tfor ;\tFri, 29 May 2026 15:04:32.117 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Fri, 29 May 2026 16:04:37 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Braehead Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.y5jcVAnPulgR4XGVszkGiDXAgYqIO0SEomJoDYNbl26L4ZQC+Es5LlcJ/leYps8xrpWbXWmkdbW1ArZWyxSdGK+uXHvV1q+RTMwxO+0KcaGTHwriiNZMM/eOEH0WiEcJta34E9CBid6pGmf4NbFwUHb32QItEcwE4WegPCoJuY5vSNaOaU4/LtqmVUEDIDTWfVPYyTx0Ak6E8RQBTH6hvnYINF+Kpi/rYOEURoKxpU0mgdsfvY+FgIgE//82rhd288W8VlcRvkhIhVuT2nIGng== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.24) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.24) [asn: 11377(-0.23), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 791f4ff16828a18154a183788d1b0520@_ X-Milter-Del: X-Spam X-Spam-Score: 1.2 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}"} [2026-05-30 05:07:13] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

,   Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233   Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.    , 2026-05-30 05:07:13, 2026-05-30 05:07:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

, � Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �, 2026-05-30 05:07:13, 2026-05-30 05:07:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 05:12:07] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Mr George Hunter","attachments":"1","SPF":"fail","to":"MMA Legal ","dkim":"{@nhs.scot : pass}","content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; 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We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phplins2uhadv079xu7CYt"}} [2026-05-30 05:12:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 05:12:07, 2026-05-30 05:12:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 05:12:07, 2026-05-30 05:12:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 05:31:27] production.DEBUG: Inbound email data {"to":"MMA Legal ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"0c45dcdf-d85a-4378-bc79-244f3294513e\"}}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.37;\tiprev=pass (mail-ukwestazon11010037.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.37;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.37 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5c72ca82-610a-4ca2-070f-08debcb1f530 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","sender_ip":"185.151.28.75","SPF":"fail","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"1","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","dkim":"{@nhs.scot : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgpb7njekto49daOoc8m"}} [2026-05-30 05:31:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 05:31:27, 2026-05-30 05:31:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 05:31:27, 2026-05-30 05:31:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 05:46:00] production.DEBUG: Inbound email data {"from":"H&SW Subject Access Requests\t","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"hswsubjectaccessrequests@aberdeenshire.gov.uk\"}","attachments":"0","cc":"Acknowledge email ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","subject":"Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363","text":"Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________","html":" Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DKIM_REPUTATION(-0.95) [-0.9526068004477] X-Symbol: TO_MATCH_ENVRCPT_SOME(0.00); Some of the recipients match the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aberdeenshire.gov.uk, quarantine] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [aberdeenshire.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.78) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.96.104(-0.55)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.104:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [aberdeenshire.gov.uk:D:+] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: TO_DN_EQ_ADDR_SOME(0.00); Some of the recipients have display names that are the same as their address X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: TO_DN_SOME(0.00); Some of the recipients have display names X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56516519202837] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94827230743648] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [aberdeenshire.gov.uk:+] Message-ID: LO0P265MB29567D151E16E35518F0EE82C1162@LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aberdeenshire.gov.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(786006)(1800799024)(366016)(11063799006)(56012099006)(18002099003)(38070700021)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|376014|786006|1800799024|366016|11063799006|56012099006|18002099003|38070700021|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 9ebb6f44-1616-4a36-6369-08debd7d9cc6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB2956:EE_|LO8P265MB7879:EE_","dkim":"{@aberdeenshire.gov.uk : pass}","sender_ip":"185.151.28.75"} [2026-05-30 05:46:00] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 05:46:00, 2026-05-30 05:46:00)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 05:46:00, 2026-05-30 05:46:00)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 05:47:21] production.DEBUG: Inbound email data {"attachments":"0","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"MMA Legal ","text":"� Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=3y1cZjjSzpS887HMMbc5uPCHXY/wXUi9mYpX92oQeq4=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=Q4ZQePW6FYY2geVDXc7SP8IhtDSVM5Au6TXdoQmSaKT3ArO8WSG4FljOsGXp0MMqnpaoB6kdZL\t 3oIs4FGF1RCIJ1UK7AvMaPNSgbTG+pV1E/59DxPYM1RKI0Gj+M+iOlQACR3L52GgB+aL7djhoG\t lG5Lii4QfuVuaw6Tkt6oT2YF8kuqEcLHYIwasNj6NXcTFMI8dC7WY2BJtYe4pmkV9h5ylece7B\t zUfutq+v8QlfuK+2mp402ePHUADM4Oq+w6ybgsowpVLd+EXsQ0VXAAkE63pXoXi/oOUaWhMUDd\t +kYqYWR2fWXvfms4eIV5rw+GbGdsxs66Oey/IeS9+EFCBA==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=bVLYrGKmxSYd5BD51YHERNHJe8qra/IKG6ePHyvC1GyPuKvja2TLOww+bFKmWUo+3cZfj7OAAd\t SBS+V4Y2USfHg2YyJ/Ho1XAOIoiAOWPeAlsEnyGPADbg9fFKumoVH1Wla6+LQzt8QQOuyAeTw/\t R9n9Hi+J6mWz0WekWCF+gFt9yyVRt3But8LHeK7zu7+tMQtVSfDJblhYC84DuyvFVC+5BZ2EP1\t Is4QO7SQsUH2meYdAg273f07uaYFdVKEnHepvclm9HBNSdvnme0aZR7CbV97EXiHMGHu4NwZSE\t wbbjJukcz2cSP6h8UQ3DdXu5gBHCB/GErWvn6CtjqSNqkw==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779875058_a8f1ae02a830295f6382b79b7bdba2ac_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779875059;\tbh=uR22uaal7GYGCTMODv/s0i4aLK8dFAAj9hwO+IznYi0=;\tb=g9mXzxi+KSxu74WtOIj9uUosgttBD6KooCPOMlTpDEaQf/XdW5LAhXX2Gf6ZRZAMN/P6\tDg66lP1/5FpLjaWTqv8lrQ+63VlbV1Ml6E0ilA4Gr5DpsJEW3wuE6oco14MMAmpJ6O/pGi\t0z1cEXhYK5ev96h+97eObIZHp38nLQOWVy0v6EqGC8BiyhEkoaOwn+lyMQFI7eYInnPFwg\tA9WmrGjeKgpp0Jbf+fV4Z/LMFCsFjyZbzBFbdnGPbNbyP/PQxVyfvjMjNFbDerMcdJvSr1\tMI162XU++tKiZ89ansLrZyX4uYCvTTG8ubEdSl6Vc0AHIZd4mJ7AFJUYEo04M3eA== Date: Wed, 27 May 2026 09:44:19 +0000 (UTC) From: \"Tillicoultry Medical Practice (1083\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id ewR_kgsHS4ysFylkQITxyg for ; Wed, 27 May 2026 09:44:22.556 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSAoH-0000000Gr1U-1oV5\tfor evidence@parse.mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSAoG-000000088l8-3ORe\tfor evidence@mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: by recvd-6d75975858-z5f98 with SMTP id recvd-6d75975858-z5f98-1-6A16BCF3-2D\t2026-05-27 09:44:19.483914186 +0000 UTC m=+2463688.422964964 Received: from [172.31.165.235] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid Turz0oOYRVGct21oH6OY6A\tfor ;\tWed, 27 May 2026 09:44:19.222 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Wed, 27 May 2026 10:44:21 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.W8mtpf1qlAUnSaOoDycjm9o6ot18D3PnrHcBHQfgzGGt/jVwOECd+XLCdLtzJhiZ0fYciNML6C3nER+GkhNVjCncelHs6pPU8+x5wTQWoot1MXT3DdsNyIPo5r7ksX9xVI7DvfWeXuGDVmxdteeuk4NgmdUgdu0Ei0nZ1m58LBHMnZADaMSViCrHLp3MWS0zBF/z5+31ovYw6/P5E13T/eufC/210qGU+cH9vhjIMGR4Hb550WHIquKMLnNoJjtMNJBeGCJ8BjuFYHpSGwtSXw== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: d7cbaad89cc0fb2b86a5ea74c328a76c@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","SPF":"fail","from":"\"Tillicoultry Medical Practice (1083\" ","subject":"Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request"} [2026-05-30 05:47:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

,   Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106   Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.    , 2026-05-30 05:47:21, 2026-05-30 05:47:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, � Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �, 2026-05-30 05:47:21, 2026-05-30 05:47:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 05:50:36] production.DEBUG: Inbound email data {"subject":"Fw: Data Subject Access Request - Mr Darren Downie","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachments":"5","sender_ip":"185.151.28.75","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phppet5veo0gd5r78Rt7LT"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpb5d0tcrgafh00fDQMmI"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe4rcquhg11835iedKdA"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php49lsset6hjp413TwuIN"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php5oj078h0t4ckdOrj7nd"}} [2026-05-30 05:50:36] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 05:50:36, 2026-05-30 05:50:36)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 05:50:36, 2026-05-30 05:50:36)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 05:54:45] production.DEBUG: Inbound email data {"text":"Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal ","from":"dg.dpa-office ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","subject":"Re: Data Subject Access Request - Miss Helen Martin","html":"
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.44); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.03) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.196.66(-0.78)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.66:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(-0.73) [-0.73011418739232] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.79) [-0.79356228316255] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72031169626366] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO2P123MB5654DAEDB0B1DF5F6A794FC2DF162@LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.5 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(19092799006)(376014)(1800799024)(69100299015)(366016)(8096899003)(18002099003)(22082099003)(38070700021)(56012099006)(11063799006)(5023799004)(6133799003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|19092799006|376014|1800799024|69100299015|366016|8096899003|18002099003|22082099003|38070700021|56012099006|11063799006|5023799004|6133799003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 2a10eb3c-042a-4ed0-6421-08debd811347 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB5654:EE_|LO6P123MB6673:EE_"} [2026-05-30 05:54:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 05:54:45, 2026-05-30 05:54:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 05:54:45, 2026-05-30 05:54:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 05:59:40] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","sender_ip":"185.151.28.76","SPF":"softfail","to":", ","from":"","subject":"RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=nrscotland.gov.uk;\tdkim=pass header.d=nrscotland.gov.uk 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LNXP265MB1529:EE_|LO0P265MB5976:EE_ x-originatororg: nrscotland.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nrscotland.gov.uk : pass}","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
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","attachments":"0"} [2026-05-30 05:59:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 05:59:40, 2026-05-30 05:59:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 05:59:40, 2026-05-30 05:59:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 06:03:13] production.DEBUG: Inbound email data {"subject":"Response from Subject Access Request Mailbox","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.74;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=eastlothian.gov.uk; dmarc=pass action=none header.from=eastlothian.gov.uk; dkim=pass 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","from":"Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","SPF":"fail"} [2026-05-30 06:03:13] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 06:03:13, 2026-05-30 06:03:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 06:03:13, 2026-05-30 06:03:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 06:03:48] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.42;\tiprev=pass (mail-ukwestazon11011042.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.42;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.42 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass 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multipart/alternative; boundary=\"_000_LO3P123MB29552AE5535F9911167F89079B092LO3P123MB2955GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=0+3yx70LbpfKSloGWz13haxaIQqHFQxGFY6ajbQy0zo=; b=QSwIt7/WcBh59Kb02R8BuSTtvjD6sOAIwzGumLmjhmaf4WHh5M5/pj5UuBUNQzk8TAGuUW2cuIxresyUF1+xpIZ5gUYlGw4Do59rj/hEYLY3f7C88sd3QHRhoyncqaeTWxaNtjijKfJ0eBueGUrVT9KRi8odP5o8KPudT079fklfYt8+1XqsqdsBOhkG8lciQsvDcJ88nCLVzRF42VqcPS7e2xhvM0JnZtt65NcNJPkq8O161pT01nWnRrx+4mV14KH6ZbkRRgSF2OM8yz3VLSG4Yg7S7BYDRQ6ZwKQseSmQZnkML1b3V+z308+giiK5Ram8zd8Q3QCSjdATP7KpAQ== Date: Thu, 28 May 2026 13:00:49 +0000 From: \"gp55766-clinical (Culloden Medical Practice)\"\t In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id VPrkifE8SDitnl4pKLVwjg for ; Thu, 28 May 2026 13:00:58.352 +0000 (UTC) Received: from mx4.mail.stackcp.net 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ba636997-ece6-4483-7605-08debcb92400 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO3P123MB2955:EE_|LOBP123MB8585:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nhs.scot : pass}","SPF":"fail","to":"MMA Legal ","subject":"Re: Data Subject Access Request - Ms Pamela Mackenzie","text":"Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.76","from":"\"gp55766-clinical (Culloden Medical Practice)\"\t","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"nhsh.gp55766-clinical@nhs.scot\"}","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

"} [2026-05-30 06:03:48] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 06:03:48, 2026-05-30 06:03:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 06:03:48, 2026-05-30 06:03:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 06:07:44] production.DEBUG: Inbound email data {"subject":"Subject Access Request Ref edir:61703","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","SPF":"softfail","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; 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Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0"} [2026-05-30 06:07:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner’s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 06:07:44, 2026-05-30 06:07:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 06:07:44, 2026-05-30 06:07:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 06:11:23] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-CC046C8A.pdf\",\"name\":\"DSAR-CC046C8A.pdf\",\"type\":\"application/pdf\",\"content-id\":\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\"},\"attachment2\":{\"filename\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"name\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\"},\"attachment3\":{\"filename\":\"POA.jpeg\",\"name\":\"POA.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"ID.jpeg\",\"name\":\"ID.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","from":"TAY accessmrninewells ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","text":"Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 06:11:23, 2026-05-30 06:11:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 06:11:23, 2026-05-30 06:11:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 06:22:01] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
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Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpksf8l7f3l6lu283KSKo"}} [2026-05-30 06:22:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 06:22:01, 2026-05-30 06:22:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 06:22:01, 2026-05-30 06:22:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 06:22:22] production.DEBUG: Inbound email data {"attachments":"6","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Fw: Data Subject Access Request - Mrs Diane Donald","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"72f1e095-b261-49e8-8204-2eec2dd67917\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue 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12.22.46.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"9F3548D118F03645A71F7D8835C85984@GBRP123.PROD.OUTLOOK.COM\"}}","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","to":"\"evidence@mmalegal.co.uk\" ","html":"
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 06:22:22, 2026-05-30 06:22:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 06:22:22, 2026-05-30 06:22:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 06:27:04] production.DEBUG: Inbound email data {"attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.117;\tiprev=pass (mail-ukwestazon11022117.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.117;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.101.117 ARC-Authentication-Results: i=1; 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","sender_ip":"185.151.28.75","from":"DataProtection ","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR 2026 87 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phptn09umnpq7om26G56yv"}} [2026-05-30 06:27:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 06:27:04, 2026-05-30 06:27:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 06:27:04, 2026-05-30 06:27:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 06:42:11] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" 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multipart/related; boundary=\"_006_LOYP123MB2687FB8902688C6DB95D74CF9A162LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=imDVinswuX5pHFqQsoeb9bmLRFonU6lULFVpBAGMGL0=; b=f29ChQjqSFsQUC+3qjtq1AunaLoEd++BYOwj1Nioo+nACK6/wnSwEwSB74hQMl9dafJ1cLpMwUPUH9XB4V+Q3HEPZQnJXV4pgqC3JB1Ji73fpzqbebW2KOCgzU/f55/s/v6tWPucB0T++Pl7fwIDP2Av1Yq8zoYkzYO+wOSbZ+msRHrA9hPH1btmbC9RfSGcR13ghZBsmXwEeI07IGaoYtlx+fDS1H27QPe/b4u3VZaMZg0BBUwNOArdyac8DzpNTg6my71/hIU3DUVDqfcxtvq4SfQzJ1et1NS0gNBq04et+o6M7S6VJG4Jz2vjvmf6YdVVQkrmIyZywY2UrERA4A== Date: Fri, 29 May 2026 10:23:19 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id BdiZfM6QQFWBE-euAavYqw for ; Fri, 29 May 2026 10:23:25.493 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSuNA-0000000GMcQ-1HjR\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 11:23:24 +0100 Received: from mail-uksouthazon11011041.outbound.protection.outlook.com ([52.101.95.41] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSuN9-0000000A1HE-38Tr\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 11:23:24 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by CWLP123MB3379.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:6c::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; Fri, 29 May 2026 10:23:20 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Fri, 29 May 2026 10:23:20 +0000 Received-SPF: pass (mx2.lhr.stackcp.net: domain of nhs.scot designates 52.101.95.41 as permitted sender) client-ip=52.101.95.41; envelope-from=ggc.sarteam@nhs.scot; helo=LO2P265CU024.outbound.protection.outlook.com; References: Resent-Date: Fri, 29 May 2026 11:23:24 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Thread-Index: AQHc70W7IjpvP8TQMEeZDUfmXiCrwrYky5gf Thread-Topic: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 844eaaea-5165-4331-2679-08debd6c4e41 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 29 May 2026 10:23:19.9571 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 3Gwg71dpnGQynjNlYc+RcS7VVxdeEm+W6tKgrrUHGiIcSDe6s3cXiHgEKJOoo5J8TqU9VmfQPLi4dKlkuLDmto7Vq+f5YZX0xXp2aRjA1N4= X-MS-Exchange-Transport-CrossTenantHeadersStamped: CWLP123MB3379 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.41 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.47) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.84) Symbol: 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[multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.95.41(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.41:from] X-Symbol: DKIM_REPUTATION(-0.75) [-0.75312239542438] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.61715205931949] X-Symbol: SPF_REPUTATION_HAM(-0.74) [-0.74364495081224] X-Symbol: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 844eaaea-5165-4331-2679-08debd6c4e41 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|CWLP123MB3379:EE_","subject":"Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records","text":"Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php0b79i6rqg9go3zcEbtU"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php3cbep80fnc269zgJY3J"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php84tbhneub5h1aeQUwic"}} [2026-05-30 06:42:11] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 06:42:11, 2026-05-30 06:42:11)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 06:42:11, 2026-05-30 06:42:11)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 06:48:44] production.DEBUG: Inbound email data {"dkim":"{@south-ayrshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Data Subject Access Request - Mr James Cassidy","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","SPF":"softfail","from":"DataProtection ","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.125(-0.66)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.125:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.9525878759515] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.66) [-0.66857362278507] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9453019612866] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] Message-ID: CWXP265MB32557077DCA3626BB5DBDE1CDE082@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.9 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; 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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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intended solely for the use of the individual or entity to whom they
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Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 06:48:44, 2026-05-30 06:48:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 06:48:44, 2026-05-30 06:48:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 06:51:45] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



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intended solely for the use of the individual or entity to whom they
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msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(6049299003)(376014)(1800799024)(786006)(38070700021)(13003099007)(11063799006)(5023799004)(56012099006)(4143699003)(3023799007)(8096899003)(22082099003)(18002099003)(4013099003)(4053099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|366016|6049299003|376014|1800799024|786006|38070700021|13003099007|11063799006|5023799004|56012099006|4143699003|3023799007|8096899003|22082099003|18002099003|4013099003|4053099003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO2P265MB7275:EE_","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php6rjuo8qckaq452FoZHb"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpge4fa03pd05176lsIn9"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php4e2e2jsholtv9sz08gZ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php6aaf7uo1f6848lLTFTF"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpddjrn62pvr31cZ27s85"}} [2026-05-30 06:51:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph’s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph’s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 06:51:45, 2026-05-30 06:51:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk


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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 06:51:45, 2026-05-30 06:51:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 06:55:17] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","SPF":"fail","subject":"RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","text":"OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.18]","content-ids":"{\"image001.png@01DCEF60.B5AB3EF0\":\"attachment2\",\"image002.png@01DCEF60.B5AB3EF0\":\"attachment3\",\"~WRD0000.jpg\":\"attachment1\"}","attachments":"3","to":"\"evidence@mmalegal.co.uk\" ","html":"

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php3nclkhe60s6abZcKPHf"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phprecin6ecgcq48Rwu6LH"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phploc48m55idfme4S6nw6"}} [2026-05-30 06:55:17] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Làrach-lìn: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Làrach-lìn: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-30 06:55:17, 2026-05-30 06:55:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-30 06:55:17, 2026-05-30 06:55:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 07:01:11] production.DEBUG: Inbound email data {"from":"aa.Subject Access Request ","html":"
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62077041992278] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.67) [-0.67832055736038] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73658228454155] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWLP123MB658922399B86976D3966B144C6162@CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.0 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; 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Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0"} [2026-05-30 07:01:11] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 07:01:11, 2026-05-30 07:01:11)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 07:01:11, 2026-05-30 07:01:11)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 07:07:45] production.DEBUG: Inbound email data {"text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@scottish.onmicrosoft.com : pass}","subject":"Automatic reply: Data Subject Access Request - Shirley Young","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

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boundary=\"_000_09582ad0f04e458aac90fb6394aa6a2eLO2P123MB1872GBRP123PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=vsF7VJx2zIINqVGivPGt2wP1+rmzThHmkffY4x0tPrU=; b=hbZ/cZ4hXaRJ6uQeTYE45H0liIqcMm5XSLYL1McoFccBB7v+ptSX8dMp3Hv/OQKSnFWRdEBWVlXY0fkwgFqAiQE9B96sd3VE2xvNkf1mNQbL4zDat9AxWQqbIpR/dD266q2Tyk1PtAG3sD2nmsmBzXbVY5uvNhcVdpG4I82SSaA= Date: Thu, 28 May 2026 11:03:50 +0000 From: Bothwell Medical Centre In-Reply-To: MIME-Version: 1.0 Message-ID: <09582ad0f04e458aac90fb6394aa6a2e@LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM> Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id oc3o2zo7TV-ZgDHMsIVkFw for ; Thu, 28 May 2026 11:03:55.472 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYWo-000000087bz-1NHH\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from mail-ukwestazhn15011022.outbound.protection.outlook.com ([52.102.166.22] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wSYWo-00000002pTz-0Lrm\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:c5::19) by LOYP123MB2942.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:f2::10) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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From header has a display name X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.18); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_POLICY_SOFTFAIL(0.10); DMARC failed [scot.nhs.uk : SPF not aligned (relaxed), DKIM not aligned (relaxed), none] X-Symbol: IP_REPUTATION_HAM(-0.96) [asn: 8075(-0.23), country: US(-0.01), ip: 52.102.166.22(-0.73)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.102.166.22:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.102.0.0/16:c] X-Symbol: DKIM_REPUTATION(-0.54) [-0.54070436597321] X-Symbol: RCPT_COUNT_ONE(0.00); 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This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

·          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

·          prescription requests

·          test results or 

·          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: · appointment requests-unless you have received a message asking that you email us for a CDM appointment. · prescription requests · test results or · general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 07:07:45, 2026-05-30 07:07:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 07:07:45, 2026-05-30 07:07:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 07:08:07] production.DEBUG: Inbound email data {"from":"Subject Access Request ","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
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**********************************************************************
","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.98;\tiprev=pass (mail-uksouthazon11022098.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.98;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.98 ARC-Authentication-Results: i=1; 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boundary=\"_000_3abc28af1ee54a84adf9201ddb88b67eLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=4NW9pOSc1b7SZovCplnZl401uDNwSU1XDnmvg2DDxmY=; b=j6kLR5KxI7CuPmrBr6Nmd0h4Qvsew77pjWFmhWzdlz/RdJBJJ1UstkFF6pZDFXwvXIo9IT/oW1AkrxEBUKuvZpVUlppVmhZ8W4ELNs7ZfEyYqu3QRNuh6CHQXkBvMeak4TrnRjc7fsuhOmdSCWQU1oKJ8UzKkKyUfFFbsFMmsWt0Z5pDOgQO7qme0Q32SAyx99o0JPlro/AiYSiykpdHTnEyqpgH4pU/WUEUVVrNRaa1dpB1uSgW9hrF4tx0B1zmCBiLnhzDrxd6vSLnY6ZTgAZbjEgtl9G6NbJKMl9egNvOd20TWjsiXofSA6COpgXBMYNf3ySDabqtyY14aW0odg== Date: Thu, 28 May 2026 11:05:08 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: <3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id otkJanlPTB6eca6nTUre8w for ; Thu, 28 May 2026 11:05:11.954 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYY2-000000088fP-1VCy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from mail-uksouthazon11022098.outbound.protection.outlook.com ([52.101.96.98] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYY2-0000000E7uJ-0EMc\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: l/PyHOicjsaJ5U8lHBORDgeCdBP3e/9WJfHtMf3ZoegxWZpQt5RH+PSuLRIPoYrg6/gxrwek2Gk2alRo/dgGBRlUp5qJsyKOTLteJFTIvVnvOvFLPn8noRXVNH2nPTobAjoNAoVhd67CIx4d/+C7fxr23dCwcrBd7EAyeVrpLgR7JO9GixYxswjwW7eh2dXEIH3ZJN8aK5B3fCyMA60XolPog3Dr5DwrpaHSXcoPUPpcd4Kr+OTtUJwADR+hys2NOP6VbVgU0gBxb1/eERCrwtp7TWfLo4wUwY6IkHjKNBsVq0XSASkU+yW+O5130k6Rn3wUOu9o1TA1at3Di0p7axuK172xM6kTYU1eLOSKHuwNDYw0yJZqtEgJ+wuZ0aY4prZcGtYNUsDTtkMYbjLPCiKQXbqixZUKs7nkWbsVg8tODCzpB3pRfX2HikdaIX9r x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <3OqLRedPStm4yR8EcZ7zpg@geopod-ismtpd-4> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c8ca5b74-2aea-47d5-6278-08debca8fae6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_"} [2026-05-30 07:08:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 07:08:07, 2026-05-30 07:08:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 07:08:07, 2026-05-30 07:08:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 07:08:22] production.DEBUG: Inbound email data {"SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.75;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 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mx.stackmail.com;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.75 Content-Type: multipart/alternative; boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:05:31 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:31 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.95.75 as permitted sender) client-ip=52.101.95.75; envelope-from=sar@eastlothian.gov.uk; helo=LO2P265CU024.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHmJzAy9E6jKE6Is/zy/B9qXQ== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: cd24eb86-e6de-454f-8d2d-08debca908b6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:31.4541 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.75 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.82) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: SPF_REPUTATION_HAM(-0.50) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: 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capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75","to":"MMA Legal ","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox"} [2026-05-30 07:08:22] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 07:08:22, 2026-05-30 07:08:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 07:08:22, 2026-05-30 07:08:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 07:10:40] production.DEBUG: Inbound email data {"subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","to":"MMA Legal ","from":"Subject Access Request ","SPF":"fail","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.139;\tiprev=pass (mail-uksouthazon11020139.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.139;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.139 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=eastlothian.gov.uk; dmarc=pass action=none header.from=eastlothian.gov.uk; dkim=pass header.d=eastlothian.gov.uk; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=TwbVXmZPg4WKJvBdFWg/eULDtTzHR23XPRCuNJIaF7Y=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:Message-ID:Date:Subject:\t To:From:DKIM-Signature;\tb=oHHQtxXp4WrEjAJCDsBORtW9I7zQNSFmdvwTPaVwiDLeLNbFx1jdP9w9ou9VTV56NMSBMWIZ1w\t /Z8hsdHexyJv4Fb2JaBnNxp9v5JSYS+BC4pRt0n7+ZOGjRB3W06FVb/bB8MkkAyL2F+FuxbnVh\t nED2Vqu7meqGOe/Ifd/z/iXScyRZJiEd7KerDrGS1JJMJ0QM00gF/AANWsKo6rD0eZvzk6AbS1\t EGEecA6ULUiJajEvMu8apnvT6/NBdsCHbFVn17dtEhbGe6mzs8PlM8ZEcRsIb5j0lE7JCjoWMM\t ycl/KLQkzv7w3aXH5Ajd3CSu4ApFfM4iUIEb1rcSDs5qrQ==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=TwbVXmZPg4WKJvBdFWg/eULDtTzHR23XPRCuNJIaF7Y=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:Message-ID:Date:Subject:\t To:From:DKIM-Signature;\tb=GjP6lS1D7Db0HexH8uLkzj157uU0WZis8bLwFfTCXIXlxsmAvQ3IM0fklUhMaI7eSxcp7hI4NA\t ZjzNMuGNdUhyLV2Xw4HKCZJEtyjIpx7mquK9CahW/xivPr+BIM/UiAPo6JSZA+eKLyE0w0M1jB\t /fR3eVGv1WIIxHfB2NLsnym44R6slY8lbwuS2zr1Msg1CLHRYSJFgKYuYU5JsrykPy6UKFjIxO\t 1tEAYTgj52dnuLeCkoZpNsEstwHu0L4ouQqtMxCP2a5EiGRYUKysGhHsKhrabJyfxG6yDqwe+H\t 58aWkWtcpjcCJDuHnRFJhSDxbcZaV34IXFrcj37jYfN6eQ==; 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ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=BVigFnBG0Cv0x8CTopMpUhl7vrS+U7EaGw6Dr8+8dNtfIRJtSfXDpuoKhpL9ujxjXdIz2VJgDD\t /8Lwvb7P4PQd/zTWODHBXSo320Ez61R/jcM7/EEGWaMc5wW/BdNO51xwz9sAnXyegRoAvGf55K\t Wdu/vT/QQtV6jYizzrr6obO2kaTE+6kB5dWglmt/GGASl68St9CeVfY7NAMzY+7M/sLRvQfXC8\t oZT3NyXGgnS03afEVnVyQxXIfH04V/z4MUtlBeWnUK6POorgkN7KN/CyuFtkPOi/Qb/PANOFrf\t 9LzcNmQPMYp0VGBSz7WOFl3hm3oipR0IGLeXpNa+OUQvcw==; ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none; b=JitoIsNdn5OyIxYr6C0x89+CX9xOIN/g6F/eZcuTLgpxvO9fOhz6/1RVv1gLqNU7ebnnsIn4/uIAYJpprNvEz+J6fR+byQC74SMcAKK0Q0ogeezOuTuEg3KWyWw+2udVLrPSjSBER8ly5UgVSgEFii95CZHQ4/WEylPIx2/nQep+olsueGtYN8/tORlN6K3uZ2DGkw8UeIBN/QxkyuWsYLEujz9pUUz7ayoXOxQhfiZfbX/44RjC25YyH3+HXweQ/3yDmCuKAED9TqyMIahChf0jXH43kMWOMfGQY/I0XGiPkcKRTqoiZgiRmvxRxlZLiOK4XCQCXPbnpU7spp5D6g== Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-uksouthazon11020139.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.139;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.139 Content-Type: multipart/alternative; boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:03:44 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:03:44 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.196.139 as permitted sender) client-ip=52.101.196.139; envelope-from=sar@eastlothian.gov.uk; helo=LO3P265CU004.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:03:46 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pGmB2QpqY1BqES2xuS0jJrpOA== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0ada8320-1181-4b1a-2178-08debca8c8b1 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:44.0500 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.196.139 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.84) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.62) Symbol: SPF_REPUTATION_HAM(-0.47) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","attachments":"0"} [2026-05-30 07:10:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 07:10:40, 2026-05-30 07:10:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 07:10:40, 2026-05-30 07:10:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 07:21:57] production.DEBUG: Inbound email data {"attachments":"6","dkim":"{@nhs.scot : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"c22347eb-b1ab-431f-a62d-21084352e34a\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"4d1ddffe-55bf-4f1b-b214-0aaa9b190a6d\"},\"attachment3\":{\"filename\":\"DSAR-967E29A5.pdf\",\"name\":\"DSAR-967E29A5.pdf\",\"type\":\"application/pdf\",\"content-id\":\"9FAC5E3AA2EF9B4888FE558AB7783B9F@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"04e6b543-e143-4651-97cc-7130d587f8af_loa.pdf\",\"name\":\"04e6b543-e143-4651-97cc-7130d587f8af_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"7D5E2BF86DB81B4D98583370A156B9A1@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"Gavin mcclymont POA .jpg\",\"name\":\"Gavin mcclymont POA .jpg\",\"type\":\"image/jpeg\",\"content-id\":\"E3A5420092F7E747AD5BA40D18483785@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"Gavin mcclymont ID.jpg\",\"name\":\"Gavin mcclymont 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McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.21;\tiprev=pass (mail-ukwestazon11010021.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.21;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.21 ARC-Authentication-Results: i=1; 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsmsbg9n3sq4ga98wbKr"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php6012jmp4tkue9mRPICl"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqh91131vve2d56mdSpx"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmk8l0c0lrovq7ECgTI4"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkvjt2hd9pil29s0XaRu"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpj2v7iq2vedqvb4ZQdim"}} [2026-05-30 07:21:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 07:21:57, 2026-05-30 07:21:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 07:21:57, 2026-05-30 07:21:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 07:22:54] production.DEBUG: Inbound email data {"attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","from":"Culloden Medical Practice ","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=J9iL/PVbm1/1T/wTzyIE0oyccQx28KARa+xNweB7j+k=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=GsSLcUUPQEjnUyRcixBZcx9PgWlOOhPW+0kaPYxkFBQ1jymzo7NSzvoz5eLs9W00sPCLL4l8UY\t sJD9qhx3yzaGS9LFW3eWT5uBr30YqOD2kwr2opmplJSLxna+linA5UJifVDCiHHoLMjdEMJ9YV\t 8tY8rirK1LB310BR1MSNbO+cp1hPKrQSDDjiqWhLRp7zSHfNNXBP0K5T5eFuuqsyqLXz/UiJf0\t uTmdUnFpLfc/i7mN0A5rSr+3tnK06P1Yh56CAZsn7v/9pSSPUHuw48m5iaAprSe52wPh+85Crr\t XqpIPCTRwrGGFIqYbifBZKi41VyAQ/NFSHAyhyEbuCn3Ag==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=J9iL/PVbm1/1T/wTzyIE0oyccQx28KARa+xNweB7j+k=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=QTr2V7GamO1K9ecopqCV6xgIx1Qw7MVO81mpCVtQicy21qXxXELbv7nuP6qHvfEvSgTAyQLYSr\t E4O2NsLpWSTM2qz311r5kFi4fjF/PoonDYs4nlR+J6jNaVmve+YP4rU4zXQw6SRTWpBWhZNwoo\t IMhKCFPcmnDODhsItOdUYiZ73frJu3NOLVqLQ/XqncA4iGQBuIAvwXpxkEnKgaVS13rniGFFaK\t B6MWJ9ItfhRbktfxPU8i6SdkSA/Bkm9pk4CFH5nVifJYNSufIhkozNjyIJ51cGmdi+qPMfwEqS\t 6abGiRMNVoKEWZpNirSn9PPNNCJT6fSRWY2s7UWDiZhsFg==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=jCstqKlaxEXQU27EKmbdOARkkmZxDdG6EAxGFMfh0FrW9oszy5aUcG3l4xwT+wRbSQ+ft5cqM5\t sd9VMJGucs+AKDLsvRs9eKgaKrz2qa4puOSuj6Mchgqai84S3cwOSuKa3yuMegkVpMOCr5tNK6\t 17L4sTRtme0tU9jIkYS3ZX4CvdZiEli8vWxeJpf+b3p+jEJtovd/hpTfl8SoMxtYgK3enQorMM\t SOw9dHeX+/XlSyHp1JcGSMI8FAYrjH1tIgz4iCstB1hXb8icndRlRX/50vz5a+Kd3+FZ0e1s1r\t PrzofLStxt6EjVKE/UdfMY7D8KCfU659awlX7uX8AO3yBg==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=MF05iEediiKKtu2vthENEFygNxWiK+XdWSvF00wXlNIXF7iYg4V9WOOtXJVI5Ff8414/kcDPxg\t 2Mxfs26KaOTW+AGL6ywRcF2jftQLQ7VXR4sQ5XpIC+EnjuCmU7F+93wmy1lFNENa35KGpwiR8e\t 0Cky8vsPoog44HFPU6KZ/mFj0bFBYjBSZMywopnX/C1y+mv/f9iagQS9jpXIj7p2n+NPiVOo+g\t lAnAIedPz+iBgkIfn2psdaM/zJyRDGO0G20KIt1ZF43rzTzeFTjDndDCCqUyvgRjMXEKLiBOUc\t bXfL2GR2FRQ3TFHh+V+wAGGL5NAY8IW6tcKZHqqfrTTO+g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

"} [2026-05-30 07:22:54] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

,   Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827   Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.    , 2026-05-30 07:22:54, 2026-05-30 07:22:54)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-30 07:22:54, 2026-05-30 07:22:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 07:28:58] production.DEBUG: Inbound email data {"from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","content-ids":"{\"00c5a7d6-e136-4f68-9292-a99bf55d7b2d\":\"attachment1\",\"369E4CB3C29341439774F4149DDB20DC@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"55D8B6CADF6FDF418359B753D84258B9@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"B651FAD86B7CEF42B5C5DD49851F7139@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"ECDAA3EE3BF9CD4482E090309AE7674A@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"b5ce40ac-38d6-42a8-8bf6-84edb5045e36\":\"attachment2\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","subject":"Fw: Data Subject Access Request - Ms Tonie Marie Mcalister","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.49;\tiprev=pass (mail-uksouthazon11011049.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.49;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.49 ARC-Authentication-Results: i=1; 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 07:28:58, 2026-05-30 07:28:58)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 07:28:58, 2026-05-30 07:28:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 07:45:56] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ja/aADs8HB5Dj9JFms6blseMa7TS9e4JYmXEZ5EP578=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=OJ2GaFH4KDqlpHY149j7Q3B9Q2M6zIq+LuBgtiT+My2Ng1yvQxWiTL97pjgjJH/fRD6umWWrhj\t 1sdejN6IL6T6yb2InZB8PoVeDl4UwEr4RhOu2VWzbWbY8dCZKJbVgIaYlSEsSoQGchCb5bx7kd\t DOOsqsH4+fkbPsRDnlxpK5L9m5MqpnzAmNbiiT3rf9h8SjR529TNVZl+Muind6jPFI+uy+WDwD\t KF9RImiilV6ykMpWeN+OpjnHXCtb1rMkw3NDapD1EVvTQIPTys/AJIiAXetpwO5i5/5zP45hM3\t gHXJlYcA+U5OPX+2/3YopZLBvHkrGad/vu9J2DFF8owf8g==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=cMUx1W94bR9554Trs68EbChj4pdC0/bd66tEJNDxQAp0exbjK/iO0OxWnlaTnXv4AIxby1GPxE\t xgAUf/0AGmOkJPaEU6kLJyS6yAodosTKDQY6LP69laCHtue9zQq48brVZX0kKEcLixsq5bmu/u\t Q0VHIMixKvycJj6ctLRBbdqo8qjBsMQhUvFq4HrqhfUqClX5KI+MueD8SADEBdbovThXVNnUiW\t +MRrQawIZByI1prNjHP7acyPxGR/ZPtq6It6seyDysyvb1XojBlrmTttQeY+WIZ2eOawM2kmEH\t WfA5ie2Hb6SQMATjxx2fa5KSx98E1s6NeGSfNPosJ4fW3g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk","subject":"Subject Access Request Ref edir:61705","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"softfail","from":"informationrightsofficer7@edinburgh.gov.uk"} [2026-05-30 07:45:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner’s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 07:45:56, 2026-05-30 07:45:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 07:45:56, 2026-05-30 07:45:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 07:47:48] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.56;\tiprev=pass (mail-uksouthazon11011056.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.56;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.56 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; 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Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
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From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.carseviewmedicalrecords@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-wffexiel.png\",\"name\":\"Outlook-wffexiel.png\",\"type\":\"image/png\",\"content-id\":\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\"},\"attachment2\":{\"filename\":\"Outlook-5jot2oou.png\",\"name\":\"Outlook-5jot2oou.png\",\"type\":\"image/png\",\"content-id\":\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\"}}","text":"Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe8456jgqhsu73JEo47r"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php4ipp1ubv10gd1z5Uyw0"}} [2026-05-30 07:47:48] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 07:47:48, 2026-05-30 07:47:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 07:47:48, 2026-05-30 07:47:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 07:59:46] production.DEBUG: Inbound email data {"subject":"Fw: Data Subject Access Request - Mr Michael Oreilly","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 07:59:46, 2026-05-30 07:59:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 07:59:46, 2026-05-30 07:59:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 08:06:18] production.DEBUG: Inbound email data {"content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","sender_ip":"185.151.28.76","from":"dg.patientservices ","subject":"Re: Data Subject Access Request - Miss Anna Tate","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","attachments":"2","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","to":"MMA Legal ","text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.68;\tiprev=pass (mail-ukwestazon11010068.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.68;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.68 ARC-Authentication-Results: i=1; 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boundary=\"_005_CWLP123MB365033814979BC77EB5F910EFA092CWLP123MB3650GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=EoAwYICM7lG+TtRBUylBY/YkUz5k1bXVK1bTYi7x9BE=; b=rg0529siZWIlRd0AFyhGix5BQ+/IgjRG6k/FdVLF8gmV3ieH/JZGxNEcOGNUuR2BfwFiEnEagJqMBO7iHaFfDaR1OT2Za3jiJ8b9BoVSGhJaF6WcJk30YQUt+gW+K4lh9WfYvDrqsHXizG5ouBkCpofRDL1g/CGl/dwcZvva7Zzs0S/l7bmcGHhfOL9tdvRkddGooXw5j6KgaIt9VTsp+JM02ZeFhkdi4H660ornaRLqdFyx+7rF8lURHmB8fVnS83kzvKoil82QJIOxQA1cMoxciGdXjq0lAH0/SQcOlEJtJkzPNO4uhcyaARR6z1xx5MSuahksN4Zp3uVilotH9g== Date: Thu, 28 May 2026 12:03:12 +0000 From: dg.patientservices In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id KkQTlI8rQxSB4B-YQDCg_Q for ; Thu, 28 May 2026 12:03:18.937 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZSH-00000009Esd-3jkk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:03:18 +0100 Received: from mail-ukwestazon11010068.outbound.protection.outlook.com ([52.101.195.68] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZSE-00000005Tge-2xaI\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:03:17 +0100 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:94::5) by LO9P123MB8045.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:3e8::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [evidence.mmalegal.co.uk:server fail, dg.patientservices@nhs.scot:server fail] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64348918891749] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.63) [ip: 52.101.195.68(-0.64)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.68:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [nhs.scot:server fail, cwlp123mb3650.gbrp123.prod.outlook.com:server fail, mmalegal.co.uk:server fail, careopinion.org.uk:server fail] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69473356701653] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: ASN_FAIL(0.00) [68.195.101.52.asn.rspamd.com:server fail] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.6794770114183] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB365033814979BC77EB5F910EFA092@CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.8 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(6049299003)(366016)(1800799024)(19092799006)(69100299015)(4013099003)(4053099003)(8096899003)(22082099003)(18002099003)(38070700021)(6133799003)(5023799004)(11063799006)(56012099006);DIR:OUT;SFP:1101; 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Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 08:06:18, 2026-05-30 08:06:18)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 08:06:18, 2026-05-30 08:06:18)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 08:06:44] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\"}","dkim":"{@westdunbartongovuk.onmicrosoft.com : pass, @west-dunbarton.gov.uk : pass}","SPF":"softfail","attachments":"0","from":"WDHSCP ","subject":"Recall: Data Subject Access Request - Mrs Diane Donald","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"WDHSCP@west-dunbarton.gov.uk\"}","text":"WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�.","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com 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header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk header.s=mailanyone20180522 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=192.162.219.22 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=\"Windows-1252\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=westdunbartongovuk.onmicrosoft.com; s=selector1-westdunbartongovuk-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=H9cnyGJzHE8N3B3YYYKsMG95E74xFQgh8k1IVeJf5XQ=; b=gHYuqaelPKhcjQ+AO45JrwFvF6pje3wwjoMcOzhrmY1W5OXRxxEKe1TX7fHb20Pfk7pJIJViCGrDigXk3/38Moi1wRMbQHzM2dlBvpHbrk7wrletNW5kPz9GowaPTlzllCKqgQRdJgJOgYRCJfLFIGEqTjjCeN0LsUqRPBUKi40= DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=west-dunbarton.gov.uk; s=mailanyone20180522;h=MIME-Version:Message-ID:Date:To:From; 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 x-ms-exchange-antispam-messagedata-0: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-recallreportcfmgenerated: true x-ms-exchange-recallreportgenerated: true x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 76078cf9-26b5-42d0-4b9a-08debd5ed8a2 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P265MB1565:EE_|LO2P265MB3342:EE_LegacyOutlookRecall","sender_ip":"185.151.28.76","to":"\"'evidence@mmalegal.co.uk'\" "} [2026-05-30 08:06:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, “Data Subject Access Request - Mrs Diane Donald”., 2026-05-30 08:06:44, 2026-05-30 08:06:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�., 2026-05-30 08:06:44, 2026-05-30 08:06:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 08:07:15] production.DEBUG: Inbound email data {"to":"MMA Legal ","text":"� Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �","html":"

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=rIAK9pTvLDtshtsT4kzmFPP3DN2TnvxEDCkB2zSvvMv6u7mG/B4BgnFlyJw8QqSsBO2+maZpCs\t VfH8kw8ugoVu/Wwq6vqRxmbn24iInDOzMeRLx4EyZ4843rpdrbL4ArLCfHHLHkAKvajTLh3bHL\t vOfoY/BsqV8pU61lV4sBNnO0MH0dY2RNSDgXWnBDsXZjdsVOEsp/kwGncchVrs5NWgbEw6wAfu\t NUEflu1KxUVQSW5g58wvKYxJzftnF6B03ufkPJmpzTV9oQfO2Byteih+hgeWHlzrVgFlq8AXtQ\t fCCWbtbqGITjPB3Kw6w5Zpb/cVc0+bTnmmH9I5oJY5M7Eg==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780067071_80852387255109115f6230d7124acb69_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780067072;\tbh=7wU/O/WdWf7tOwoYCWljXJTGgYYQE5+WCGyEiY6iyOM=;\tb=FOGP0c0IldXIFRrUyeRLa6k6fGfOlOnY/Idp3YZMYt4kYrV+4+uhDfkgo2nGpYrweIrk\t2RFB3y3tDY9sfQVhlYrFEHiLD+xCELILe6mwNgcwR8NNldZCNBTfPxVGKPnfVfGpdLw5pm\t5zL6VbNM1p3jH+qtAj5lAWiIJLrMzl+73r9F37Yaflhe3SPmm1nl+KbMPg8V6xqPVasGIH\tW8Y+cEmBzJfLXz1EiCkZldstHhkI2t3I9oZYyIsANO9vkA4sJ+dTQFK2g8pJu7zinO2Z87\tqkp0FShKVP2rPKyaq76nBOG+uBCuDyki8AR0F/Y94Hn2N5546TV+tYjWabqx4xbQ== Date: Fri, 29 May 2026 15:04:32 +0000 (UTC) From: Braehead Medical Practice MIME-Version: 1.0 Message-ID: <791f4ff16828a18154a183788d1b0520@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id m3dVgp8VRSuR5f-avg6iJA for ; Fri, 29 May 2026 15:04:38.267 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSylJ-000000010ei-0n59\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSylI-00000009t22-2p0o\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: by recvd-6d75975858-m7sbl with SMTP id recvd-6d75975858-m7sbl-1-6A19AB00-62\t2026-05-29 15:04:32.413283708 +0000 UTC m=+2655659.380494255 Received: from [172.31.170.109] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid 3K011lMhTGGhJxqCmeZ8RQ\tfor ;\tFri, 29 May 2026 15:04:32.117 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Fri, 29 May 2026 16:04:37 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Braehead Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.y5jcVAnPulgR4XGVszkGiDXAgYqIO0SEomJoDYNbl26L4ZQC+Es5LlcJ/leYps8xrpWbXWmkdbW1ArZWyxSdGK+uXHvV1q+RTMwxO+0KcaGTHwriiNZMM/eOEH0WiEcJta34E9CBid6pGmf4NbFwUHb32QItEcwE4WegPCoJuY5vSNaOaU4/LtqmVUEDIDTWfVPYyTx0Ak6E8RQBTH6hvnYINF+Kpi/rYOEURoKxpU0mgdsfvY+FgIgE//82rhd288W8VlcRvkhIhVuT2nIGng== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.24) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.24) [asn: 11377(-0.23), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 791f4ff16828a18154a183788d1b0520@_ X-Milter-Del: X-Spam X-Spam-Score: 1.2 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","from":"Braehead Medical Practice ","subject":"Braehead Medical Practice has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","attachments":"0","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"fail"} [2026-05-30 08:07:15] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

,   Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233   Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.    , 2026-05-30 08:07:15, 2026-05-30 08:07:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

, � Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �, 2026-05-30 08:07:15, 2026-05-30 08:07:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 08:12:09] production.DEBUG: Inbound email data {"from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","to":"MMA Legal ","subject":"Re: Data Subject Access Request - Mr George Hunter","SPF":"fail","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: f65e76fd-62d2-4384-d30b-08debcb1ebee x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php98h5798fmpg74ygMBZW"}} [2026-05-30 08:12:09] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 08:12:09, 2026-05-30 08:12:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 08:12:09, 2026-05-30 08:12:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 08:31:29] production.DEBUG: Inbound email data {"to":"MMA Legal ","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; 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Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachments":"1","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnt8v0g0eu9o16NubSVn"}} [2026-05-30 08:31:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 08:31:29, 2026-05-30 08:31:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 08:31:29, 2026-05-30 08:31:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 08:46:01] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","to":"\"evidence@mmalegal.co.uk\" ","from":"H&SW Subject Access Requests\t","subject":"Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363","html":" Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
","attachments":"0","sender_ip":"185.151.28.75","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"hswsubjectaccessrequests@aberdeenshire.gov.uk\"}","text":"Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=aberdeenshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.104;\tiprev=pass (mail-uksouthazon11022104.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.104;\tspf=pass smtp.mailfrom=aberdeenshire.gov.uk;\tdkim=pass header.d=aberdeenshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.104 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DKIM_REPUTATION(-0.95) [-0.9526068004477] X-Symbol: TO_MATCH_ENVRCPT_SOME(0.00); Some of the recipients match the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aberdeenshire.gov.uk, quarantine] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [aberdeenshire.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.78) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.96.104(-0.55)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.104:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [aberdeenshire.gov.uk:D:+] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: TO_DN_EQ_ADDR_SOME(0.00); Some of the recipients have display names that are the same as their address X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: TO_DN_SOME(0.00); Some of the recipients have display names X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56516519202837] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94827230743648] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [aberdeenshire.gov.uk:+] Message-ID: LO0P265MB29567D151E16E35518F0EE82C1162@LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aberdeenshire.gov.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(786006)(1800799024)(366016)(11063799006)(56012099006)(18002099003)(38070700021)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|376014|786006|1800799024|366016|11063799006|56012099006|18002099003|38070700021|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 9ebb6f44-1616-4a36-6369-08debd7d9cc6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB2956:EE_|LO8P265MB7879:EE_","cc":"Acknowledge email ","dkim":"{@aberdeenshire.gov.uk : pass}"} [2026-05-30 08:46:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 08:46:01, 2026-05-30 08:46:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 08:46:01, 2026-05-30 08:46:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 08:47:22] production.DEBUG: Inbound email data {"SPF":"fail","text":"� Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=3y1cZjjSzpS887HMMbc5uPCHXY/wXUi9mYpX92oQeq4=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=Q4ZQePW6FYY2geVDXc7SP8IhtDSVM5Au6TXdoQmSaKT3ArO8WSG4FljOsGXp0MMqnpaoB6kdZL\t 3oIs4FGF1RCIJ1UK7AvMaPNSgbTG+pV1E/59DxPYM1RKI0Gj+M+iOlQACR3L52GgB+aL7djhoG\t lG5Lii4QfuVuaw6Tkt6oT2YF8kuqEcLHYIwasNj6NXcTFMI8dC7WY2BJtYe4pmkV9h5ylece7B\t zUfutq+v8QlfuK+2mp402ePHUADM4Oq+w6ybgsowpVLd+EXsQ0VXAAkE63pXoXi/oOUaWhMUDd\t +kYqYWR2fWXvfms4eIV5rw+GbGdsxs66Oey/IeS9+EFCBA==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=3y1cZjjSzpS887HMMbc5uPCHXY/wXUi9mYpX92oQeq4=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=kKUJdw7SpZuT4Q6hdrYzFbgfega7w97FaZKjRc5+BxCnzAxTAw5qmeNumNB7sXn/ok8Dz3PI/l\t eZwDZak/XGJ/g61P1bRltaGOtNthdQeNc87qNb65TStj4Hf9VK64eHBADYfCaXDmHkFq9Mz5AJ\t H7g3R/Ay80c6DAEP/5gfX7DhWVAVIj0XXzsmvBNY7mBroA/aUd9k3cbRZggK3A8slAhQDUTm+2\t g6aDdeMO0wPjRV4vJC0RTgt/h+gOqCOFiwXVocxr44IzceIdST1tJ2aq+RFNWsBOOLDa0pky4l\t iNARonv9t4YzvGC9CPfUbkVwCm3vLj8aHnHr7fMQP6bs/Q==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=XlRonm4UxnuEgzMs73co15cp7VJQgtQWaP6z2WMUs4alu3BhXiqPiDHyODTFkgLb07Y0xD2C9Y\t xXqy9lhbwu0iLIQ815LXs50IGLShn5XXqReKvHJW1cijjFrW33TVTY4wV5rp7sizb/ADOUxxN8\t gI+POVLDTTh5ZEs1KnnAkKPtgCh499pdiHeaNhXcX5yhbiAcZKPdyW1/BwgtoxAtin2zpOfJv6\t fSzxhd9g64NC3j9dzn3K2scAVgZSLHGx8bdRKri7Al/lajHG/q0+pU5Bs7mQEUgcf65gs48LVA\t GZIp+83FRMsvqfoigcXGAY9TdCiWgDZYhNGR4prSqbSZbQ==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=bVLYrGKmxSYd5BD51YHERNHJe8qra/IKG6ePHyvC1GyPuKvja2TLOww+bFKmWUo+3cZfj7OAAd\t SBS+V4Y2USfHg2YyJ/Ho1XAOIoiAOWPeAlsEnyGPADbg9fFKumoVH1Wla6+LQzt8QQOuyAeTw/\t R9n9Hi+J6mWz0WekWCF+gFt9yyVRt3But8LHeK7zu7+tMQtVSfDJblhYC84DuyvFVC+5BZ2EP1\t Is4QO7SQsUH2meYdAg273f07uaYFdVKEnHepvclm9HBNSdvnme0aZR7CbV97EXiHMGHu4NwZSE\t wbbjJukcz2cSP6h8UQ3DdXu5gBHCB/GErWvn6CtjqSNqkw==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779875058_a8f1ae02a830295f6382b79b7bdba2ac_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779875059;\tbh=uR22uaal7GYGCTMODv/s0i4aLK8dFAAj9hwO+IznYi0=;\tb=g9mXzxi+KSxu74WtOIj9uUosgttBD6KooCPOMlTpDEaQf/XdW5LAhXX2Gf6ZRZAMN/P6\tDg66lP1/5FpLjaWTqv8lrQ+63VlbV1Ml6E0ilA4Gr5DpsJEW3wuE6oco14MMAmpJ6O/pGi\t0z1cEXhYK5ev96h+97eObIZHp38nLQOWVy0v6EqGC8BiyhEkoaOwn+lyMQFI7eYInnPFwg\tA9WmrGjeKgpp0Jbf+fV4Z/LMFCsFjyZbzBFbdnGPbNbyP/PQxVyfvjMjNFbDerMcdJvSr1\tMI162XU++tKiZ89ansLrZyX4uYCvTTG8ubEdSl6Vc0AHIZd4mJ7AFJUYEo04M3eA== Date: Wed, 27 May 2026 09:44:19 +0000 (UTC) From: \"Tillicoultry Medical Practice (1083\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id ewR_kgsHS4ysFylkQITxyg for ; Wed, 27 May 2026 09:44:22.556 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSAoH-0000000Gr1U-1oV5\tfor evidence@parse.mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSAoG-000000088l8-3ORe\tfor evidence@mmalegal.co.uk;\tWed, 27 May 2026 10:44:21 +0100 Received: by recvd-6d75975858-z5f98 with SMTP id recvd-6d75975858-z5f98-1-6A16BCF3-2D\t2026-05-27 09:44:19.483914186 +0000 UTC m=+2463688.422964964 Received: from [172.31.165.235] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid Turz0oOYRVGct21oH6OY6A\tfor ;\tWed, 27 May 2026 09:44:19.222 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Wed, 27 May 2026 10:44:21 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.W8mtpf1qlAUnSaOoDycjm9o6ot18D3PnrHcBHQfgzGGt/jVwOECd+XLCdLtzJhiZ0fYciNML6C3nER+GkhNVjCncelHs6pPU8+x5wTQWoot1MXT3DdsNyIPo5r7ksX9xVI7DvfWeXuGDVmxdteeuk4NgmdUgdu0Ei0nZ1m58LBHMnZADaMSViCrHLp3MWS0zBF/z5+31ovYw6/P5E13T/eufC/210qGU+cH9vhjIMGR4Hb550WHIquKMLnNoJjtMNJBeGCJ8BjuFYHpSGwtSXw== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.18) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.18) [asn: 11377(-0.18), country: US(-0.00), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: d7cbaad89cc0fb2b86a5ea74c328a76c@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","to":"MMA Legal ","from":"\"Tillicoultry Medical Practice (1083\" ","subject":"Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

"} [2026-05-30 08:47:22] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

,   Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106   Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.    , 2026-05-30 08:47:22, 2026-05-30 08:47:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request,

 

Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request

This report expires on 25/08/2026

Requestor Reference: 100106

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083.

 

 

, � Tillicoultry Medical Practice (1083 has sent a copy of your Subject Access Request This report expires on 25/08/2026 Requestor Reference: 100106 � Open report [https://download.igpr.co.uk/Download/8aecbbfa-35a1-439e-84d7-4a9d603fcad7] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Tillicoultry Medical Practice (1083. � �, 2026-05-30 08:47:22, 2026-05-30 08:47:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AT...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 08:50:38] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Fw: Data Subject Access Request - Mr Darren Downie","html":"
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpilphtsb8lpvldS8wGWF"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc3tf8mfaue58c4odIzW"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phplms598409jss4R8IY77"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdrt4bont5hkoddAqsCQ"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjgka9mporann6obWmr6"}} [2026-05-30 08:50:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 08:50:38, 2026-05-30 08:50:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 08:50:38, 2026-05-30 08:50:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 08:54:47] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Miss Helen Martin","text":"Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 08:54:47, 2026-05-30 08:54:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 08:54:47, 2026-05-30 08:54:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 08:59:41] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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LNXP265MB1529:EE_|LO0P265MB5976:EE_ x-originatororg: nrscotland.gov.uk","dkim":"{@nrscotland.gov.uk : pass}"} [2026-05-30 08:59:41] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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, Good afternoon, Thank you for providing the additional information. I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 08:59:41, 2026-05-30 08:59:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 08:59:41, 2026-05-30 08:59:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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[2026-05-30 09:03:14] production.DEBUG: Inbound email data {"dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"Subject Access Request ","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_ca929c0509a542e8991a347e09f72f8dLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5SN5VGMJ/kHtuLfdQ4oWVn4UFkDZmx8vDO9Lt9yiYHw=; b=UrppJYCndeziDV1ZJQOMxTVePFMdLEO1MSgmILZ+rL6ebhhNj/OUOLghZpCAzs5DOQVnP8QJ8PSzhD6QaXbnzL/8sAW3ujwqTRP2H7JHmYWEddvrF7X7x133uQQKjskFwj3uh/fSZw2blh+Wpo6yXjGPpy7wjO8euXZgYDAhcAlp1ROI/QeKreWv192xe+z5nemcV3JItrZiHeuUyXuSgrnhGNoymhGgvqA0Y4Do7vU5edX8BnTz8MQ2KYJFsWWcxiWlK03VQ3iTrTgXsgGn54fEOXCvyOvH6npUgPGXMocmA6UGj1XN6NR6GV/2uiou/v4BDvtsZXu7FKmNxa2RxQ== Date: Thu, 28 May 2026 09:40:30 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NFtwmyD2TeqtRF2ghbFP2A for ; Thu, 28 May 2026 09:40:36.109 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXEB-00000007uQT-01Jy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:40:35 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSXEA-00000009jBP-2Uaj\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 10:40:34 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by CW1P265MB7616.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:210::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 09:40:30 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 09:40:30 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.195.74 as permitted sender) client-ip=52.101.195.74; envelope-from=sar@eastlothian.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 10:40:34 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7oYGq3jpXFRdtUC/TIeXzVA+pA== Thread-Topic: Response from Subject Access Request Mailbox To: \"evidence@mmalegal.co.uk\" X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 62899a45-1f7b-48c9-3861-08debc9d2886 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 09:40:30.8634 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: CW1P265MB7616 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.74 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.43) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.72) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72192341461973] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(10070799003)(7049299003)(3109299003)(69100299015)(376014)(366016)(55112099003)(12063799003)(11063799006)(56012099006)(6133799003)(5133699003)(18002099003)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_"} [2026-05-30 09:03:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 09:03:14, 2026-05-30 09:03:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 09:03:14, 2026-05-30 09:03:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 09:03:50] production.DEBUG: Inbound email data {"SPF":"fail","to":"MMA Legal ","subject":"Re: Data Subject Access Request - Ms Pamela Mackenzie","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"nhsh.gp55766-clinical@nhs.scot\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.42;\tiprev=pass (mail-ukwestazon11011042.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.42;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ba636997-ece6-4483-7605-08debcb92400 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO3P123MB2955:EE_|LOBP123MB8585:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nhs.scot : pass}","from":"\"gp55766-clinical (Culloden Medical Practice)\"\t","text":"Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","sender_ip":"185.151.28.76"} [2026-05-30 09:03:50] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 09:03:50, 2026-05-30 09:03:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 09:03:50, 2026-05-30 09:03:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 09:07:46] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61703","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=h7ew9fbwq7hPhBavrFNI9ppEOYbl1UTa5UYl9NJq3rfVZrkdIDTBTCe8Pg4xYJHjxtj/604U+2\t 6riwdVjtzPMIcO2Qmxm1O2dd5MUyBd0KUqJm5g2ukYp8CaN7VX2qGCyKAoEtQsRW9yDxeYSB6X\t TzeT2ewG6HJfpofSgLw2/GZWNJ/M0G9yecCvY9/YyD/OLskjreFMXIv3TEKc9oWWGRFQZucV9H\t QXYshy+iUSmL62LKo/LA2q9wvjR6R7dOwccUGqm4ABsjEoKvhwdwzXgbZRq84UZLTYoY03NzIo\t FuWASLb0fwNTwgFP1TvNviEIEocw7YnOS+0EVZ778ergIQ==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk"} [2026-05-30 09:07:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner’s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 09:07:46, 2026-05-30 09:07:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 09:07:46, 2026-05-30 09:07:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e481f8e8-5583-4940-fa80-08debd69ed85 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|CWLP123MB7165:EE_","to":"\"evidence@mmalegal.co.uk\" ","content-ids":"{\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\":\"attachment1\",\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\":\"attachment2\",\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\"}","attachments":"4","dkim":"{@nhs.scot : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-CC046C8A.pdf\",\"name\":\"DSAR-CC046C8A.pdf\",\"type\":\"application/pdf\",\"content-id\":\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\"},\"attachment2\":{\"filename\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"name\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\"},\"attachment3\":{\"filename\":\"POA.jpeg\",\"name\":\"POA.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"ID.jpeg\",\"name\":\"ID.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\"}}","text":"Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjo26rp18b9lg0JlAEJk"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvon6ikrahqa900rjr3M"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpv05osfo39bs4fP4cjTj"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpoi6ml47alav68ZeBewu"}} [2026-05-30 09:11:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 09:11:25, 2026-05-30 09:11:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 09:11:25, 2026-05-30 09:11:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 09:22:04] production.DEBUG: Inbound email data {"from":"DataProtection ","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.74;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 Content-Type: multipart/mixed; boundary=\"_004_CWXP265MB3255684D1BC2D9EEFE800CDCDE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=EWs2WO4Aqff9DfqRffle0pBf8oEe9cMmNSCVvuu+hvw=; b=d7lWznkZeXE7zsfVIR3x35i9pGPpa1sUlvOd//WX8AvFu+BRcx9q8sq7libpTQKeLR1/Crnp3PElJ211+LaN91pTS7Y4bYpsN+vsGudXeoMNker6BzvTGSCEXQzj6dZZ10ivxJzZjATzeUdgptuQdg+rMoxDLRcLv6WSkaNv4jo3/IUEzdJHEh3NcMilcdJLeO2wtZGVz/QH+lKwZey8Qa7czA308o0lRxtdsv7MpCumOwmj4uoVTGSb8Da63llHIIdKLvky+oCW+YZYliVjd4MyKOqMBfF+c2reT8ZTd/g4ClTWO61DEBmvy5MWMP2H0yqa4c4UDhzDosCW2S2+Mw== Date: Thu, 28 May 2026 13:18:24 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id bAAgrzfbST2bUQonwz7Mlw for ; Thu, 28 May 2026 13:18:29.181 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSad1-00000009DcW-2NDR\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:18:27 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSad1-00000003ujU-13ox\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:18:27 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO5P265MB9366.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:4ce::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 13:18:24 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:18:24 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.195.74 as permitted sender) client-ip=52.101.195.74; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 14:18:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR 2026 86 - Response Thread-Index: AQHc7qR2E2mkE7Q9U0GSZ5ccJ6DKNA== Thread-Topic: SAR 2026 86 - Response To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:18:24.5008 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: PuOiRz5gEvdbrh5PKRIXk23EgST2gcx6tm0oRDyH9VzfcLcdt3AQhKEB50UQL2F7kFMVP2C8yfg2pORFYkVy+AQ9MyA4OqZdW+klbwx0gUrbgQPPgGxY3qEC7USdgGKM X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO5P265MB9366 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.74 X-OriginatorOrg: south-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.68) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: DKIM_REPUTATION(-0.95) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: HAS_ATTACHMENT(0.00) X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95146808363929] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58230194029455] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9419157441773] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB3255684D1BC2D9EEFE800CDCDE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR 2026 86 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php6t9t0qde3md96JWO7ak"}} [2026-05-30 09:22:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 09:22:04, 2026-05-30 09:22:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 09:22:04, 2026-05-30 09:22:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 09:22:24] production.DEBUG: Inbound email data {"attachments":"6","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.11;\tiprev=pass (mail-ukwestazon11010011.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.11;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.11 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 3d390b9f-6451-470a-01e6-08debd6bbc14 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P123MB6414:EE_|LOBP123MB8747:EE_","subject":"Fw: Data Subject Access Request - Mrs Diane Donald","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"72f1e095-b261-49e8-8204-2eec2dd67917\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"f3787370-abf4-4165-a27e-3367a1cec607\"},\"attachment3\":{\"filename\":\"DSAR-1A6397FC.pdf\",\"name\":\"DSAR-1A6397FC.pdf\",\"type\":\"application/pdf\",\"content-id\":\"D81ED4EFFD0DDE41B65641C3678A4A3E@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"name\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"656E50E47D2D8549856515E6CB312C55@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"6AB3886EA1A54D4FB3698EB97DAE46AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"9F3548D118F03645A71F7D8835C85984@GBRP123.PROD.OUTLOOK.COM\"}}","content-ids":"{\"656E50E47D2D8549856515E6CB312C55@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"6AB3886EA1A54D4FB3698EB97DAE46AA@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"72f1e095-b261-49e8-8204-2eec2dd67917\":\"attachment1\",\"9F3548D118F03645A71F7D8835C85984@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"D81ED4EFFD0DDE41B65641C3678A4A3E@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"f3787370-abf4-4165-a27e-3367a1cec607\":\"attachment2\"}","dkim":"{@nhs.scot : pass}","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","html":"
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpivoo7agt3rkh2rGDz1Q"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpd0fklqret4vv4eYjmLh"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkfgc2uh7lsmd4RwpO75"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php4gmekm9ao2dcdXCXw76"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpaf7ca2k8c0u76RhDmlM"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phppcjvrh26nv6af3qpq8U"}} [2026-05-30 09:22:24] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 09:22:24, 2026-05-30 09:22:24)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 09:22:24, 2026-05-30 09:22:24)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 09:27:08] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR 2026 87 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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boundary=\"_004_CWXP265MB325526464CEF4103E90350F7DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=t0sKbFsLdHgznb5b5FbGUP7acGrVBcj4PvNZk9682HQ=; b=KtcOFEcMBGRk8HTxDWIiwNQWwDsw4VZmc+GMWawtdIiT5ruldygZ6seVBzrOy8QvJ9ZKsY7PMdqWEHLEQrRuqGTCwIt9f9jPX3j4O8jQdl743b5iWpFsmSiw8oKagjHKiBNa7TNrAd0rW44PN4/x9ClWx7FAz0r2bxCtvNvDIZT1NC/rk0So3hfR7/8LYW4wIBQnpEseD0Q0IPUCZN/6Ez6yJNvNXaWCJqJpPKNhZKvpqYufnlBNabqX813xqwPsh+hBm9fqcYO3HzNEA/TRtZ2QW84iuXG4BlhtIWtXL7HFXBkQjEDBBcIjCApvpsVvpc7rGBB1jG/3SOqo9CZqfw== Date: Thu, 28 May 2026 13:22:43 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 7ERQhFT5Snif6ZvvQfZhYA for ; Thu, 28 May 2026 13:22:47.347 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSahB-00000009FtH-2dyB\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from mail-ukwestazon11022117.outbound.protection.outlook.com ([52.101.101.117] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSahB-00000000du6-0YEY\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO5P265MB9366.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:4ce::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"DataProtection ","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php80bveud9fe05ab5XBT7"}} [2026-05-30 09:27:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 09:27:08, 2026-05-30 09:27:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 09:27:08, 2026-05-30 09:27:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 09:42:13] production.DEBUG: Inbound email data {"subject":"Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records","text":"Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 09:42:13, 2026-05-30 09:42:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 09:42:13, 2026-05-30 09:42:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 09:48:46] production.DEBUG: Inbound email data {"SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.125;\tiprev=pass (mail-ukwestazon11020125.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.125;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.125 ARC-Authentication-Results: i=1; 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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


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**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpact5efhr6l7j2x3INGa"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgv63f3kqld9afISKlVZ"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php939k1u2n2vnkdaafUkS"}} [2026-05-30 09:48:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 09:48:46, 2026-05-30 09:48:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 09:48:46, 2026-05-30 09:48:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 09:51:47] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.121:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95157500175457] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.58) [-0.585784299002] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94205485834976] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.121(-0.58)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~] Message-ID: CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -17.7 (-----------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(6049299003)(376014)(1800799024)(786006)(38070700021)(13003099007)(11063799006)(5023799004)(56012099006)(4143699003)(3023799007)(8096899003)(22082099003)(18002099003)(4013099003)(4053099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|366016|6049299003|376014|1800799024|786006|38070700021|13003099007|11063799006|5023799004|56012099006|4143699003|3023799007|8096899003|22082099003|18002099003|4013099003|4053099003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO2P265MB7275:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","subject":"SAR/2026/105 - Response","from":"DataProtection ","content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php40bg9302vgs26CqKpel"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpde7p0dnpq0ro9qaNRQF"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsrhqsopvr5qr3u6p44v"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php33uifqban7pt5R3FR2y"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpth3ql4kjjq5n41iwwZD"}} [2026-05-30 09:51:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph’s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph’s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 09:51:47, 2026-05-30 09:51:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 09:51:47, 2026-05-30 09:51:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 09:55:19] production.DEBUG: Inbound email data {"subject":"RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0000.jpg\",\"name\":\"~WRD0000.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0000.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEF60.B5AB3EF0\"},\"attachment3\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEF60.B5AB3EF0\"}}","attachments":"3","sender_ip":"185.151.28.76","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"Data Protection Subject Access\t","content-ids":"{\"image001.png@01DCEF60.B5AB3EF0\":\"attachment2\",\"image002.png@01DCEF60.B5AB3EF0\":\"attachment3\",\"~WRD0000.jpg\":\"attachment1\"}","text":"OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phphg49tdhrtlmb22d8GBK"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpukicgq81tamq7CB9hJB"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnsd1vclm8r4be5wAW9a"}} [2026-05-30 09:55:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Làrach-lìn: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Làrach-lìn: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-30 09:55:19, 2026-05-30 09:55:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-30 09:55:19, 2026-05-30 09:55:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 10:00:32] production.DEBUG: Inbound email data {"SPF":"fail","from":"Sars No Reply ","subject":"Subject Access Request Access","html":" Notification from NHS Lothian Request for Records
NHS Lothian Request for Records

Hello, evidence@mmalegal.co.uk

This is a reminder that one or more of your subject access requests will be closing soon. Please make sure have downloaded any documentation that has been sent to you in each of these requests before your access is removed.

The below list shows which of your requests are closing and when.

LOTH00013358SAR - 13 Jun 23:00 PM


View Requests

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https://lothian.ams-sar.com/MyRequest/Request

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helo=mta203a-ord.mtasv.net; Resent-Date: Sat, 30 May 2026 11:00:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Access To: evidence@mmalegal.co.uk X-Complaints-To: abuse@postmarkapp.com X-Forwarded-For: pm_bounces@pm-bounces.ams-sar.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Job: 143358_5046332 X-KumoRef: eyJfQF8iOiJcXF8vIiwicmVjaXBpZW50IjoiZXZpZGVuY2VAbW1hbGVnYWwuY28udWsifQ== X-Originating-IP: 104.245.209.203 X-PM-MTA-Pool: transactional-3 X-PM-Message-Id: a8285e68-d238-46aa-8419-3f1429bda107 X-PM-Message-Options: v1;1.ESqKmgXbXJQn8AInOKKCgg.dVERyXsz3cRjCTaRDRn4BE2inDkfongDnorD_TNl8JciF_MT8EG--4GO6QhGlxQ6MHXT34FNsOddn2PI0Rp13TTsRRgHUjLUJxfkg5_dDT62R1retxtD5hIe6hG7JfaDFZpJec52v7xwvb0pA4dtCjhRwxS7JnqN9qfp4c_vgu9z0q_6i1YsqkTsEuz18Chq X-PM-RCPT: |bTB8MTQzMzU4fDUwNDYzMzJ8ZXZpZGVuY2VAbW1hbGVnYWwuY28udWs=| X-Spam-Report: Action: no action Symbol: SEM_URIBL_UNKNOWN_FAIL(0.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.05) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: SEM_URIBL_FRESH15_UNKNOWN_FAIL(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-1.00) Symbol: GENERIC_REPUTATION(-0.62) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.65) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.96) Symbol: IP_REPUTATION_HAM(-0.87) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ARC_NA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: SEM_URIBL_UNKNOWN_FAIL(0.00) [pm.mtasv.net:server fail, mmalegal.co.uk:server fail] X-Symbol: FROM_HAS_DN(0.00); 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Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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Registered Office: Stok, Princes Street, Stockport SK1 1RY
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.75","SPF":"fail"} [2026-05-30 10:01:13] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 10:01:13, 2026-05-30 10:01:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 10:01:13, 2026-05-30 10:01:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 10:07:47] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"Bothwell Medical Centre ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.82"} [2026-05-30 10:07:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

·          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

·          prescription requests

·          test results or 

·          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: · appointment requests-unless you have received a message asking that you email us for a CDM appointment. · prescription requests · test results or · general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 10:07:47, 2026-05-30 10:07:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 10:07:47, 2026-05-30 10:07:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 10:08:08] production.DEBUG: Inbound email data {"html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: l/PyHOicjsaJ5U8lHBORDgeCdBP3e/9WJfHtMf3ZoegxWZpQt5RH+PSuLRIPoYrg6/gxrwek2Gk2alRo/dgGBRlUp5qJsyKOTLteJFTIvVnvOvFLPn8noRXVNH2nPTobAjoNAoVhd67CIx4d/+C7fxr23dCwcrBd7EAyeVrpLgR7JO9GixYxswjwW7eh2dXEIH3ZJN8aK5B3fCyMA60XolPog3Dr5DwrpaHSXcoPUPpcd4Kr+OTtUJwADR+hys2NOP6VbVgU0gBxb1/eERCrwtp7TWfLo4wUwY6IkHjKNBsVq0XSASkU+yW+O5130k6Rn3wUOu9o1TA1at3Di0p7axuK172xM6kTYU1eLOSKHuwNDYw0yJZqtEgJ+wuZ0aY4prZcGtYNUsDTtkMYbjLPCiKQXbqixZUKs7nkWbsVg8tODCzpB3pRfX2HikdaIX9r x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <3OqLRedPStm4yR8EcZ7zpg@geopod-ismtpd-4> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c8ca5b74-2aea-47d5-6278-08debca8fae6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","from":"Subject Access Request ","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}"} [2026-05-30 10:08:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 10:08:08, 2026-05-30 10:08:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 10:08:08, 2026-05-30 10:08:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 10:08:23] production.DEBUG: Inbound email data {"subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; 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Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}"} [2026-05-30 10:08:24] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 10:08:24, 2026-05-30 10:08:24)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 10:08:24, 2026-05-30 10:08:24)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 10:10:41] production.DEBUG: Inbound email data {"to":"MMA Legal ","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]"} [2026-05-30 10:10:41] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
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sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 10:10:41, 2026-05-30 10:10:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 10:10:41, 2026-05-30 10:10:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 10:21:59] production.DEBUG: Inbound email data {"subject":"Fw: Data Subject Access Request - Mr Gavin Mcclymont","attachments":"6","dkim":"{@nhs.scot : pass}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.21;\tiprev=pass (mail-ukwestazon11010021.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.21;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11010021.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.21;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.21 Content-Type: multipart/mixed; boundary=\"_010_LO0P123MB64144B5E05C8A7BA0C00B064B1162LO0P123MB6414GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=mC7+Vf6OmybwrSsdC0HoftjnXFrmUy4w6XtLecJq6a4=; b=ldb2p+97ZTAGYnW6VpE1tj1bvJsNs9AAP/SZ3szciNIit7cjCX6rEro1rYW0yXS8soLxlLkQEqQCJhI9Wj4pLr07WFbxUiEqWpsSmNH2XKBzks/ERN5dji0TEswUlBGvwQP1cs7McVOIosy2KlnS+F3T6fOoSS7UF4ZnITPHKv7I1cjlc81IxAcWpgquCNAais6fFphoLBT5gcQrpFhTLr7Qhm+Mvb6/QDdpmrxvvTf2RqjX193REhPtWxAGzJzQaVhB+0x0hFSl5x/+Ri8lK8yT9gCRbenVEBnFDIRDVOog2VeUast49Exj5AcSRgh0QuPzD6w+2ZSDburWxXYlMA== Date: Fri, 29 May 2026 11:07:22 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id PUilZMF-RZmOCgCNG7kWIA for ; Fri, 29 May 2026 11:07:32.540 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSv3p-0000000GgT5-3Yci\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 12:07:31 +0100 Received: from mail-ukwestazon11010021.outbound.protection.outlook.com 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Resent-Date: Fri, 29 May 2026 12:07:29 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont Thread-Index: AQHc7pGz/tSZjCRKFk2vNju3F2uj9bYjR21ugAGRtqI= Thread-Topic: Data Subject Access Request - Mr Gavin Mcclymont To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: Jenna.Omand2@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: ea69aa5b-149e-4847-75fc-08debd727546 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 29 May 2026 11:07:22.4374 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"c22347eb-b1ab-431f-a62d-21084352e34a\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"4d1ddffe-55bf-4f1b-b214-0aaa9b190a6d\"},\"attachment3\":{\"filename\":\"DSAR-967E29A5.pdf\",\"name\":\"DSAR-967E29A5.pdf\",\"type\":\"application/pdf\",\"content-id\":\"9FAC5E3AA2EF9B4888FE558AB7783B9F@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"04e6b543-e143-4651-97cc-7130d587f8af_loa.pdf\",\"name\":\"04e6b543-e143-4651-97cc-7130d587f8af_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"7D5E2BF86DB81B4D98583370A156B9A1@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"Gavin mcclymont POA .jpg\",\"name\":\"Gavin mcclymont POA .jpg\",\"type\":\"image/jpeg\",\"content-id\":\"E3A5420092F7E747AD5BA40D18483785@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"Gavin mcclymont ID.jpg\",\"name\":\"Gavin mcclymont ID.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"F1F2BED1BE117C4095F3C5D027A9503D@GBRP123.PROD.OUTLOOK.COM\"}}","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phplvco94j9ck6802AOAFJ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php5nrre3ui4t0jdllSCLR"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php1binees1ndqj741W6BQ"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjrk7te3lnok34wetauA"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpla2vfadlrok91vzYGOg"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfpc2723dqmnpfC2bmne"}} [2026-05-30 10:21:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 10:21:59, 2026-05-30 10:21:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 10:21:59, 2026-05-30 10:21:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 10:22:56] production.DEBUG: Inbound email data {"SPF":"fail","to":"MMA Legal ","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","from":"Culloden Medical Practice ","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=J9iL/PVbm1/1T/wTzyIE0oyccQx28KARa+xNweB7j+k=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=GsSLcUUPQEjnUyRcixBZcx9PgWlOOhPW+0kaPYxkFBQ1jymzo7NSzvoz5eLs9W00sPCLL4l8UY\t sJD9qhx3yzaGS9LFW3eWT5uBr30YqOD2kwr2opmplJSLxna+linA5UJifVDCiHHoLMjdEMJ9YV\t 8tY8rirK1LB310BR1MSNbO+cp1hPKrQSDDjiqWhLRp7zSHfNNXBP0K5T5eFuuqsyqLXz/UiJf0\t uTmdUnFpLfc/i7mN0A5rSr+3tnK06P1Yh56CAZsn7v/9pSSPUHuw48m5iaAprSe52wPh+85Crr\t XqpIPCTRwrGGFIqYbifBZKi41VyAQ/NFSHAyhyEbuCn3Ag==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=MF05iEediiKKtu2vthENEFygNxWiK+XdWSvF00wXlNIXF7iYg4V9WOOtXJVI5Ff8414/kcDPxg\t 2Mxfs26KaOTW+AGL6ywRcF2jftQLQ7VXR4sQ5XpIC+EnjuCmU7F+93wmy1lFNENa35KGpwiR8e\t 0Cky8vsPoog44HFPU6KZ/mFj0bFBYjBSZMywopnX/C1y+mv/f9iagQS9jpXIj7p2n+NPiVOo+g\t lAnAIedPz+iBgkIfn2psdaM/zJyRDGO0G20KIt1ZF43rzTzeFTjDndDCCqUyvgRjMXEKLiBOUc\t bXfL2GR2FRQ3TFHh+V+wAGGL5NAY8IW6tcKZHqqfrTTO+g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.75"} [2026-05-30 10:22:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

,   Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827   Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.    , 2026-05-30 10:22:56, 2026-05-30 10:22:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-30 10:22:56, 2026-05-30 10:22:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 10:29:01] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 10:29:01, 2026-05-30 10:29:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 10:29:01, 2026-05-30 10:29:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 10:45:57] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; 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h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"softfail","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61705","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","sender_ip":"185.151.28.75"} [2026-05-30 10:45:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner’s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 10:45:57, 2026-05-30 10:45:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 10:45:57, 2026-05-30 10:45:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), 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[2026-05-30 10:47:50] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.carseviewmedicalrecords@nhs.scot\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Data Subject Access Request - Ms Yvonne Jamieson","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-wffexiel.png\",\"name\":\"Outlook-wffexiel.png\",\"type\":\"image/png\",\"content-id\":\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\"},\"attachment2\":{\"filename\":\"Outlook-5jot2oou.png\",\"name\":\"Outlook-5jot2oou.png\",\"type\":\"image/png\",\"content-id\":\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\"}}","content-ids":"{\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\":\"attachment1\",\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\":\"attachment2\"}","text":"Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
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From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"2","dkim":"{@nhs.scot : pass}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpd002o97avdc48SQdEL0"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjaqqi7rccqpg4dfomVr"}} [2026-05-30 10:47:50] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 10:47:50, 2026-05-30 10:47:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 10:47:50, 2026-05-30 10:47:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 10:59:48] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"0488d39e-0608-454b-9229-fe8be1777209\"},\"attachment2\":{\"filename\":\"Outlook-onw1iuz1.png\",\"name\":\"Outlook-onw1iuz1.png\",\"type\":\"image/png\",\"content-id\":\"d1f245a8-453e-4d53-a1a5-38b752929bf9\"},\"attachment3\":{\"filename\":\"DSAR-148CE453.pdf\",\"name\":\"DSAR-148CE453.pdf\",\"type\":\"application/pdf\",\"content-id\":\"B23B0C65FA50F54B91631DCD21CCB1AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"WhatsApp Image 2026-04-13 at 17.25.16.jpeg\",\"name\":\"WhatsApp Image 2026-04-13 at 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c12f4ecc-18dd-480d-737e-08debd771786 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P123MB6414:EE_|LO0P123MB6635:EE_","to":"\"evidence@mmalegal.co.uk\" ","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 10:59:48, 2026-05-30 10:59:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 10:59:48, 2026-05-30 10:59:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 11:06:20] production.DEBUG: Inbound email data {"text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal ","from":"dg.patientservices ","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [evidence.mmalegal.co.uk:server fail, dg.patientservices@nhs.scot:server fail] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64348918891749] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.63) [ip: 52.101.195.68(-0.64)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.68:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [nhs.scot:server fail, cwlp123mb3650.gbrp123.prod.outlook.com:server fail, mmalegal.co.uk:server fail, careopinion.org.uk:server fail] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69473356701653] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: ASN_FAIL(0.00) [68.195.101.52.asn.rspamd.com:server fail] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.6794770114183] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB365033814979BC77EB5F910EFA092@CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.8 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(6049299003)(366016)(1800799024)(19092799006)(69100299015)(4013099003)(4053099003)(8096899003)(22082099003)(18002099003)(38070700021)(6133799003)(5023799004)(11063799006)(56012099006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|376014|6049299003|366016|1800799024|19092799006|69100299015|4013099003|4053099003|8096899003|22082099003|18002099003|38070700021|6133799003|5023799004|11063799006|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 91f00632-5b42-41ea-bc5a-08debcb117ad x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB3650:EE_|LO9P123MB8045:EE_","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqoaivqdbr7b98x74apL"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php4lts932jtb0o6ald8M9"}} [2026-05-30 11:06:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 11:06:20, 2026-05-30 11:06:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 11:06:20, 2026-05-30 11:06:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 11:06:45] production.DEBUG: Inbound email data {"subject":"Recall: Data Subject Access Request - Mrs Diane Donald","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"WDHSCP@west-dunbarton.gov.uk\"}","text":"WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�.","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\"}","dkim":"{@westdunbartongovuk.onmicrosoft.com : pass, @west-dunbarton.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"softfail","to":"\"'evidence@mmalegal.co.uk'\" ","from":"WDHSCP ","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass 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[westdunbartongovuk.onmicrosoft.com:+, west-dunbarton.gov.uk:+] Message-ID: LO2P265MB1565D20E7D7C08F1C0E23818ED162@LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -7.1 (-------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-TLS: TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256 X-Vipre-Scanners: virus_bd;virus_clamav; X-VoiceMessageDuration: 1041 authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=west-dunbarton.gov.uk; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(366016)(376014)(1800799024)(18002099003)(38070700021)(11063799006)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|366016|376014|1800799024|18002099003|38070700021|11063799006|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-recallreportcfmgenerated: true x-ms-exchange-recallreportgenerated: true x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 76078cf9-26b5-42d0-4b9a-08debd5ed8a2 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P265MB1565:EE_|LO2P265MB3342:EE_LegacyOutlookRecall"} [2026-05-30 11:06:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, “Data Subject Access Request - Mrs Diane Donald”., 2026-05-30 11:06:45, 2026-05-30 11:06:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�., 2026-05-30 11:06:45, 2026-05-30 11:06:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 11:07:16] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=XBracUx7tLj91O3W9CYmjAefnhuXa7CpxYaGbGrcC7s=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t 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headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780067071_80852387255109115f6230d7124acb69_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780067072;\tbh=7wU/O/WdWf7tOwoYCWljXJTGgYYQE5+WCGyEiY6iyOM=;\tb=FOGP0c0IldXIFRrUyeRLa6k6fGfOlOnY/Idp3YZMYt4kYrV+4+uhDfkgo2nGpYrweIrk\t2RFB3y3tDY9sfQVhlYrFEHiLD+xCELILe6mwNgcwR8NNldZCNBTfPxVGKPnfVfGpdLw5pm\t5zL6VbNM1p3jH+qtAj5lAWiIJLrMzl+73r9F37Yaflhe3SPmm1nl+KbMPg8V6xqPVasGIH\tW8Y+cEmBzJfLXz1EiCkZldstHhkI2t3I9oZYyIsANO9vkA4sJ+dTQFK2g8pJu7zinO2Z87\tqkp0FShKVP2rPKyaq76nBOG+uBCuDyki8AR0F/Y94Hn2N5546TV+tYjWabqx4xbQ== Date: Fri, 29 May 2026 15:04:32 +0000 (UTC) From: Braehead Medical Practice MIME-Version: 1.0 Message-ID: <791f4ff16828a18154a183788d1b0520@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id m3dVgp8VRSuR5f-avg6iJA for ; Fri, 29 May 2026 15:04:38.267 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSylJ-000000010ei-0n59\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSylI-00000009t22-2p0o\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: by recvd-6d75975858-m7sbl with SMTP id recvd-6d75975858-m7sbl-1-6A19AB00-62\t2026-05-29 15:04:32.413283708 +0000 UTC m=+2655659.380494255 Received: from [172.31.170.109] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid 3K011lMhTGGhJxqCmeZ8RQ\tfor ;\tFri, 29 May 2026 15:04:32.117 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Fri, 29 May 2026 16:04:37 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Braehead Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.y5jcVAnPulgR4XGVszkGiDXAgYqIO0SEomJoDYNbl26L4ZQC+Es5LlcJ/leYps8xrpWbXWmkdbW1ArZWyxSdGK+uXHvV1q+RTMwxO+0KcaGTHwriiNZMM/eOEH0WiEcJta34E9CBid6pGmf4NbFwUHb32QItEcwE4WegPCoJuY5vSNaOaU4/LtqmVUEDIDTWfVPYyTx0Ak6E8RQBTH6hvnYINF+Kpi/rYOEURoKxpU0mgdsfvY+FgIgE//82rhd288W8VlcRvkhIhVuT2nIGng== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.24) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.24) [asn: 11377(-0.23), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 791f4ff16828a18154a183788d1b0520@_ X-Milter-Del: X-Spam X-Spam-Score: 1.2 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","SPF":"fail","subject":"Braehead Medical Practice has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

","attachments":"0","to":"MMA Legal ","from":"Braehead Medical Practice ","text":"� Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}"} [2026-05-30 11:07:16] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

,   Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233   Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.    , 2026-05-30 11:07:16, 2026-05-30 11:07:16)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

, � Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �, 2026-05-30 11:07:16, 2026-05-30 11:07:16)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 11:12:10] production.DEBUG: Inbound email data {"html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","dkim":"{@nhs.scot : pass}","SPF":"fail","to":"MMA Legal ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; 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Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 11:12:10, 2026-05-30 11:12:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 11:12:10, 2026-05-30 11:12:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 11:31:31] production.DEBUG: Inbound email data {"to":"MMA Legal ","dkim":"{@nhs.scot : pass}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"fail","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe91qc00ct4bt42s0vcn"}} [2026-05-30 11:31:31] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 11:31:31, 2026-05-30 11:31:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 11:31:31, 2026-05-30 11:31:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 11:46:03] production.DEBUG: Inbound email data {"subject":"Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363","text":"Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________","attachments":"0","dkim":"{@aberdeenshire.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"softfail","from":"H&SW Subject Access Requests\t","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"hswsubjectaccessrequests@aberdeenshire.gov.uk\"}","html":" Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
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boundary=\"_000_LO0P265MB29567D151E16E35518F0EE82C1162LO0P265MB2956GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=aberdeenshire.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=xLdHsz/PRdLOhQl47888vLD7a/Zg+dhw0nLo3rH2/1c=; b=h5CcnaokiIflc5kz/dI8Vuc2mW4AcqHkuPLbQrYFEr9Bqkn/X6mf8fZne4IXB5OF3hDKCSsTKi2zFLxvPqWfcMIR/5ijm+DErweGHGeJhhnD5iP/GK+oKxzcpWt2oOEM5zWLGbilw2VVVRQ6B47DT3R18BFmqAhCgPbNMqFZog58wJ1KMiD0W7T9DWdI59QlJvd4SYz7sfofb2NTFbsNfVlugGHfk/e+T1COWjdXHGp8x+Lou7Obk3+AI2BuxHIK34A8vZZk4PYdQIJRls+YRWoqBlKr22PfAtvBJKRlKjraR8Mypt8rtfICWZ41YccLvVdlt/qPIvyjvifhNr/9jw== Date: Fri, 29 May 2026 12:27:13 +0000 From: H&SW Subject Access Requests\t MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 7Q1XilkmT0GNRtRi2b_etw for ; Fri, 29 May 2026 12:27:17.608 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSwJ2-0000000HOCI-2WdZ\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 13:27:16 +0100 Received: from mail-uksouthazon11022104.outbound.protection.outlook.com ([52.101.96.104] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSwJ1-00000008t1g-4BnB\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 13:27:16 +0100 Received: from LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:185::13) by LO8P265MB7879.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:3ac::14) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; Fri, 29 May 2026 12:27:13 +0000 Received: from LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM ([fe80::6996:9381:24c9:22e3]) by LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM ([fe80::6996:9381:24c9:22e3%5]) with mapi id 15.21.0071.014; Fri, 29 May 2026 12:27:13 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of aberdeenshire.gov.uk designates 52.101.96.104 as permitted sender) client-ip=52.101.96.104; envelope-from=hswsubjectaccessrequests@aberdeenshire.gov.uk; helo=LO0P265CU003.outbound.protection.outlook.com; Resent-Date: Fri, 29 May 2026 13:27:16 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363 Thread-Index: AQHc72ZtLM7B2L8KcU6Amk0aBR9qGw== Thread-Topic: Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363 To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: hswsubjectaccessrequests@aberdeenshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 9ebb6f44-1616-4a36-6369-08debd7d9cc6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: fed99306-4d2d-4409-959d-d0edb7304a0b X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 29 May 2026 12:27:13.1418 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 4BklUBIgIEEcZGGcNG5RN1FknR1Ww0NiDy8iDrLJ2aRddSez4D8oQWuZdBsv+1cTA3iSv4qccQ/Rzltq9SqrDJUcuBFShHC0qzkUJwjDTUW/X2srmffGoaOt0/nFy4m3 X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO8P265MB7879 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.96.104 X-OriginatorOrg: aberdeenshire.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DKIM_REPUTATION(-0.95) Symbol: TO_MATCH_ENVRCPT_SOME(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.68) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: RCPT_COUNT_TWO(0.00) Symbol: IP_REPUTATION_HAM(-0.78) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: TO_DN_EQ_ADDR_SOME(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: TO_DN_SOME(0.00) Symbol: GENERIC_REPUTATION(-0.56) Symbol: NEURAL_SPAM(0.00) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DKIM_REPUTATION(-0.95) [-0.9526068004477] X-Symbol: TO_MATCH_ENVRCPT_SOME(0.00); Some of the recipients match the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aberdeenshire.gov.uk, quarantine] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [aberdeenshire.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.78) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.96.104(-0.55)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.104:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [aberdeenshire.gov.uk:D:+] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: TO_DN_EQ_ADDR_SOME(0.00); Some of the recipients have display names that are the same as their address X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: TO_DN_SOME(0.00); Some of the recipients have display names X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56516519202837] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94827230743648] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [aberdeenshire.gov.uk:+] Message-ID: LO0P265MB29567D151E16E35518F0EE82C1162@LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aberdeenshire.gov.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(786006)(1800799024)(366016)(11063799006)(56012099006)(18002099003)(38070700021)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|376014|786006|1800799024|366016|11063799006|56012099006|18002099003|38070700021|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 9ebb6f44-1616-4a36-6369-08debd7d9cc6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB2956:EE_|LO8P265MB7879:EE_","cc":"Acknowledge email ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","to":"\"evidence@mmalegal.co.uk\" "} [2026-05-30 11:46:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 11:46:03, 2026-05-30 11:46:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 11:46:03, 2026-05-30 11:46:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 11:50:40] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.4;\tiprev=pass (mail-uksouthazon11011004.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.4;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.4 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; 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multipart/mixed; boundary=\"_009_LO0P123MB6414F535990DA24F6F31A63EB1162LO0P123MB6414GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=n9TBskdHUuJ5chJZFQ+O6hXzGJ+/0Bl1OS29gzVRfno=; b=b8+2nmlKrIPr1VhPIqAVXDNQXWk5jea8Ezyv2nOdh0OXazJHdvkzRxgUhfg1lQna3UIhAVqbuJLW4PVdA0sOM64cCqN/KMCxAdMDzlmvnydZRRr3E42col9RTUE1nbPfvo9lFVnEGTLVx9lt6aIUgaRcizjg4LPIufCblqDsyaAlEItD4D6hFvaLJsicRSv8ofkWLNGA2spM6BI3vtNoNjbIbAP1qqHIfxvzQhxRpL0kAlJyvmxvwPgvFA81Ys8eKDjU56dOKzNHNi7wwZMxiOAhxNK2NFj+lVLZD65Ui+tfJv/4/o1PGKFayw7/GeNtkM82HAvvBilMlIZTR6UhRA== Date: Fri, 29 May 2026 09:47:32 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id gxNk5PC5Qf6ERtWXCCW2yA for ; Fri, 29 May 2026 09:47:45.129 +0000 (UTC) Received: from mx3.mail.stackcp.net 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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"5","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpp6bfp0jl8eej87pYZhU"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php2jkfr7uonisfcpDqGu9"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpigik7dk0l8kl5Jtekbj"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php4cc34olfe2g49Dfezik"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php1cpju2ofp2mc1m9eC0B"}} [2026-05-30 11:50:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 11:50:40, 2026-05-30 11:50:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 11:50:40, 2026-05-30 11:50:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 11:54:48] production.DEBUG: Inbound email data {"to":"MMA Legal ","subject":"Re: Data Subject Access Request - Miss Helen Martin","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.66;\tiprev=pass (mail-uksouthazon11010066.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.66;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 2a10eb3c-042a-4ed0-6421-08debd811347 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB5654:EE_|LO6P123MB6673:EE_","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","from":"dg.dpa-office ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}","text":"Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","SPF":"fail"} [2026-05-30 11:54:48] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 11:54:48, 2026-05-30 11:54:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 11:54:48, 2026-05-30 11:54:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 11:59:43] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=nrscotland.gov.uk;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; 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LNXP265MB1529:EE_|LO0P265MB5976:EE_ x-originatororg: nrscotland.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nrscotland.gov.uk : pass}","to":", ","subject":"RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","sender_ip":"185.151.28.76","SPF":"softfail","from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
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"} [2026-05-30 11:59:43] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 11:59:43, 2026-05-30 11:59:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 11:59:43, 2026-05-30 11:59:43)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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[2026-05-30 12:03:15] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","from":"Subject Access Request ","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_ca929c0509a542e8991a347e09f72f8dLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5SN5VGMJ/kHtuLfdQ4oWVn4UFkDZmx8vDO9Lt9yiYHw=; b=UrppJYCndeziDV1ZJQOMxTVePFMdLEO1MSgmILZ+rL6ebhhNj/OUOLghZpCAzs5DOQVnP8QJ8PSzhD6QaXbnzL/8sAW3ujwqTRP2H7JHmYWEddvrF7X7x133uQQKjskFwj3uh/fSZw2blh+Wpo6yXjGPpy7wjO8euXZgYDAhcAlp1ROI/QeKreWv192xe+z5nemcV3JItrZiHeuUyXuSgrnhGNoymhGgvqA0Y4Do7vU5edX8BnTz8MQ2KYJFsWWcxiWlK03VQ3iTrTgXsgGn54fEOXCvyOvH6npUgPGXMocmA6UGj1XN6NR6GV/2uiou/v4BDvtsZXu7FKmNxa2RxQ== Date: Thu, 28 May 2026 09:40:30 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NFtwmyD2TeqtRF2ghbFP2A for ; Thu, 28 May 2026 09:40:36.109 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXEB-00000007uQT-01Jy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:40:35 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSXEA-00000009jBP-2Uaj\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 10:40:34 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by CW1P265MB7616.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:210::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(10070799003)(7049299003)(3109299003)(69100299015)(376014)(366016)(55112099003)(12063799003)(11063799006)(56012099006)(6133799003)(5133699003)(18002099003)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","SPF":"fail"} [2026-05-30 12:03:15] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 12:03:15, 2026-05-30 12:03:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 12:03:15, 2026-05-30 12:03:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 12:03:51] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","SPF":"fail","subject":"Re: Data Subject Access Request - Ms Pamela Mackenzie","attachments":"0","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"nhsh.gp55766-clinical@nhs.scot\"}","text":"Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO3P123MB2955.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(366016)(1800799024)(19092799006)(69100299015)(8096899003)(38070700021)(6133799003)(18002099003)(22082099003)(56012099006)(5023799004)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|376014|366016|1800799024|19092799006|69100299015|8096899003|38070700021|6133799003|18002099003|22082099003|56012099006|5023799004|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ba636997-ece6-4483-7605-08debcb92400 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO3P123MB2955:EE_|LOBP123MB8585:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","to":"MMA Legal ","from":"\"gp55766-clinical (Culloden Medical Practice)\"\t"} [2026-05-30 12:03:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 12:03:51, 2026-05-30 12:03:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
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, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 12:03:51, 2026-05-30 12:03:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 12:07:47] production.DEBUG: Inbound email data {"subject":"Subject Access Request Ref edir:61703","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=h7ew9fbwq7hPhBavrFNI9ppEOYbl1UTa5UYl9NJq3rfVZrkdIDTBTCe8Pg4xYJHjxtj/604U+2\t 6riwdVjtzPMIcO2Qmxm1O2dd5MUyBd0KUqJm5g2ukYp8CaN7VX2qGCyKAoEtQsRW9yDxeYSB6X\t TzeT2ewG6HJfpofSgLw2/GZWNJ/M0G9yecCvY9/YyD/OLskjreFMXIv3TEKc9oWWGRFQZucV9H\t QXYshy+iUSmL62LKo/LA2q9wvjR6R7dOwccUGqm4ABsjEoKvhwdwzXgbZRq84UZLTYoY03NzIo\t FuWASLb0fwNTwgFP1TvNviEIEocw7YnOS+0EVZ778ergIQ==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk"} [2026-05-30 12:07:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner’s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 12:07:47, 2026-05-30 12:07:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 12:07:47, 2026-05-30 12:07:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e481f8e8-5583-4940-fa80-08debd69ed85 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|CWLP123MB7165:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-CC046C8A.pdf\",\"name\":\"DSAR-CC046C8A.pdf\",\"type\":\"application/pdf\",\"content-id\":\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\"},\"attachment2\":{\"filename\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"name\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\"},\"attachment3\":{\"filename\":\"POA.jpeg\",\"name\":\"POA.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"ID.jpeg\",\"name\":\"ID.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\"}}","text":"Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","content-ids":"{\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\":\"attachment1\",\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\":\"attachment2\",\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\"}","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfpcl1t0lv7lt6fEydDK"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php8crbuu635bsi4UlsITU"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdhen1ncugucq22aclSp"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgsfe2tf49fpl5wRihLO"}} [2026-05-30 12:11:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 12:11:27, 2026-05-30 12:11:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 12:11:27, 2026-05-30 12:11:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 12:22:12] production.DEBUG: Inbound email data {"from":"DataProtection ","subject":"SAR 2026 86 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95146808363929] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58230194029455] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9419157441773] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB3255684D1BC2D9EEFE800CDCDE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phphd6mc40tkqbb5aBl0LC"}} [2026-05-30 12:22:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 12:22:12, 2026-05-30 12:22:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 12:22:12, 2026-05-30 12:22:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 12:22:26] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.11;\tiprev=pass (mail-ukwestazon11010011.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.11;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.11 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; 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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"6","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","subject":"Fw: Data Subject Access Request - Mrs Diane Donald","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"72f1e095-b261-49e8-8204-2eec2dd67917\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"f3787370-abf4-4165-a27e-3367a1cec607\"},\"attachment3\":{\"filename\":\"DSAR-1A6397FC.pdf\",\"name\":\"DSAR-1A6397FC.pdf\",\"type\":\"application/pdf\",\"content-id\":\"D81ED4EFFD0DDE41B65641C3678A4A3E@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"name\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"656E50E47D2D8549856515E6CB312C55@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"6AB3886EA1A54D4FB3698EB97DAE46AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"9F3548D118F03645A71F7D8835C85984@GBRP123.PROD.OUTLOOK.COM\"}}","content-ids":"{\"656E50E47D2D8549856515E6CB312C55@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"6AB3886EA1A54D4FB3698EB97DAE46AA@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"72f1e095-b261-49e8-8204-2eec2dd67917\":\"attachment1\",\"9F3548D118F03645A71F7D8835C85984@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"D81ED4EFFD0DDE41B65641C3678A4A3E@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"f3787370-abf4-4165-a27e-3367a1cec607\":\"attachment2\"}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","dkim":"{@nhs.scot : pass}","attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgvui3o0olult6dckDvf"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpo32uf7ti3h7cdGIcpZV"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjl6iuel9sjqs68Ldsgu"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php6od07mrsb4nqcEPDwe7"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php2i7poj3nr8pm0NxfzBm"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnrgt6u1fcd5j68ZgtuC"}} [2026-05-30 12:22:26] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 12:22:26, 2026-05-30 12:22:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 12:22:26, 2026-05-30 12:22:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 12:27:18] production.DEBUG: Inbound email data {"text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.117;\tiprev=pass (mail-ukwestazon11022117.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.117;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.101.117 ARC-Authentication-Results: i=1; mx.microsoft.com 1; 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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachments":"1","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","subject":"SAR 2026 87 - Response","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpomf9tuiusem02OrfUA1"}} [2026-05-30 12:27:18] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 12:27:18, 2026-05-30 12:27:18)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 12:27:18, 2026-05-30 12:27:18)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 12:42:15] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-tvzdisip.png\",\"name\":\"Outlook-tvzdisip.png\",\"type\":\"image/png\",\"content-id\":\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\"},\"attachment2\":{\"filename\":\"Outlook-orzvodab.png\",\"name\":\"Outlook-orzvodab.png\",\"type\":\"image/png\",\"content-id\":\"da4fa993-95ac-4fdb-afbf-690def21a2c3\"},\"attachment3\":{\"filename\":\"Outlook-dky4iqsh.png\",\"name\":\"Outlook-dky4iqsh.png\",\"type\":\"image/png\",\"content-id\":\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\"}}","content-ids":"{\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\":\"attachment3\",\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\":\"attachment1\",\"da4fa993-95ac-4fdb-afbf-690def21a2c3\":\"attachment2\"}","text":"Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.95.41(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.41:from] X-Symbol: DKIM_REPUTATION(-0.75) [-0.75312239542438] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.61715205931949] X-Symbol: SPF_REPUTATION_HAM(-0.74) [-0.74364495081224] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687FB8902688C6DB95D74CF9A162@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Enabled=True;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SiteId=10efe0bd-a030-4bca-809c-b5e6745e499a;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SetDate=2026-05-29T10:23:19.230Z;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Name=Unprotected - Marked as Sensitive;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_ContentBits=1;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Method=Privileged; 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Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 12:42:15, 2026-05-30 12:42:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 12:42:15, 2026-05-30 12:42:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 12:48:49] production.DEBUG: Inbound email data {"content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","sender_ip":"185.151.28.76","SPF":"softfail","from":"DataProtection ","attachments":"3","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Data Subject Access Request - Mr James Cassidy","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"4f394150-d876-41ea-a17a-d299d6f6cdeb\"}}","dkim":"{@south-ayrshire.gov.uk : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","html":"
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
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From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 12:48:49, 2026-05-30 12:48:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 12:48:49, 2026-05-30 12:48:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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(mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11020121.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.121;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.121 Content-Type: multipart/mixed; boundary=\"_009_CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=3M0vsVsZCkpUu/cB3R8byTvYX5UyTMn4XE0ah65prTY=; b=Ko0QFHiUMfFXED7Zvp41u6fQv9adBcuaBRp3BgZ3r5WQjt5Ysm0KJ1UbdWaEVdFP4/S5UEbwr8Ek9DbNrq8NbHb/MNmiM2xshF9pp/xeynacB+oF0nSccUIGcX/6EvrnTwlS+K7gX96JxepXHM0as713WTtNISDW9oytx3oo+9BAQH7PqnyiB4afLgppHr9iKSl2hSqZXljVELDGhnJ1ipLoBBfP9DMKJdJIRobBlwKRdPqccV9As6SWwMvhm3kTNpkoATjC2h3iMzMWh0Ak04qsaLfW15Ksi1KdHpihOtcCD+XGShD3OXqrVKLhKpqe4b5ZPNUKXSbz1upwMKCZAg== Date: Thu, 28 May 2026 13:32:24 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 1mu2vWFIR-eKMxzrc2CzyA for ; Thu, 28 May 2026 13:32:32.396 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSaqc-00000009L06-3lKs\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:32:31 +0100 Received: from mail-ukwestazon11020121.outbound.protection.outlook.com ([52.101.195.121] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSaqc-00000004l3g-1IcR\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:32:30 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO2P265MB7275.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:375::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 13:32:24 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:32:24 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.195.121 as permitted sender) client-ip=52.101.195.121; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; References: <3mupdU90QLyBjyKpoYx9Aw@geopod-ismtpd-1> Resent-Date: Thu, 28 May 2026 14:32:30 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR/2026/105 - Response Thread-Index: AQHc7qZqdko6RmSMWkWL6acYxI3L0Q== Thread-Topic: SAR/2026/105 - Response To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:32:24.0946 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 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Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachments":"5","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php8mb88pc67d4daVXqAW5"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpb4eaamho0iqh6NWttcr"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpp8m08fqvqueifMkNgxl"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phptms4g991hvbq9CkdEOl"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phphpp0u6uidk402bISdXD"}} [2026-05-30 12:51:50] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph’s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph’s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 12:51:50, 2026-05-30 12:51:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 12:51:50, 2026-05-30 12:51:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 12:55:21] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0000.jpg\",\"name\":\"~WRD0000.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0000.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEF60.B5AB3EF0\"},\"attachment3\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEF60.B5AB3EF0\"}}","attachments":"3","to":"\"evidence@mmalegal.co.uk\" ","from":"Data Protection Subject Access\t","content-ids":"{\"image001.png@01DCEF60.B5AB3EF0\":\"attachment2\",\"image002.png@01DCEF60.B5AB3EF0\":\"attachment3\",\"~WRD0000.jpg\":\"attachment1\"}","dkim":"{@scotland.police.uk : pass}","subject":"RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]","text":"OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","html":"

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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Fri, 29 May 2026 11:52:20 +0100 Received-SPF: pass (mx1.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.195.79 as permitted sender) client-ip=52.101.195.79; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU008.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: <4a44059c46394e1fae2f35d0c0960df8@scotland.police.uk> Resent-Date: Fri, 29 May 2026 11:52:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] Thread-Index: Adzbo+Y9wkPJHnjdSautp2sVW8DuNwSJn2uEAGNhFXA= Thread-Topic: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(1800799024)(36860700016)(6049299003)(7149299003)(82310400026)(376014)(4053099003)(4013099003)(8096899003)(4076899003)(13003099007)(18002099003)(22082099003)(6133799003)(56012099006)(11063799006)(5023799004)(4143699003)(4133799003);DIR:OUT;SFP:1102; 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DKIM trace symbol [scotland.police.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.31); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-1.09) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.195.79(-0.84)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] Message-ID: a06afc3f792d4b58aeb15d58ef88818b@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -6.4 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.18]","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php5n5dsl65806l9HY4Vtc"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnlk54vhup657aB2Whjq"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkv00236p12viceU3hPw"}} [2026-05-30 12:55:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Làrach-lìn: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Làrach-lìn: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-30 12:55:21, 2026-05-30 12:55:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-30 12:55:21, 2026-05-30 12:55:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 13:01:15] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Ms Fiona Dinsmore","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@scottish.onmicrosoft.com : pass}","from":"aa.Subject Access Request ","text":"Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.30); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.90) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.60(-0.67)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.60:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62077041992278] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.67) [-0.67832055736038] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73658228454155] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWLP123MB658922399B86976D3966B144C6162@CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.0 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(376014)(366016)(38070700021)(56012099006)(6133799003)(11063799006)(5023799004)(22082099003)(18002099003)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|69100299015|376014|366016|38070700021|56012099006|6133799003|11063799006|5023799004|22082099003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 1c2ff1b3-75be-4591-d852-08debd6ef18b x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB6589:EE_|CWLP123MB3889:EE_","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal "} [2026-05-30 13:01:15] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 13:01:15, 2026-05-30 13:01:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 13:01:15, 2026-05-30 13:01:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 13:07:48] production.DEBUG: Inbound email data {"subject":"Automatic reply: Data Subject Access Request - Shirley Young","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: E2SMexP0zi6S5S5Lcf0H+I4VjeCrBioJ1X8S9t8Ktui2FuFS9vS8idAMt66/lQnkTPpC/kU84HIVB9ssJTtmw2NGljC8spgHJhjP1X/0YCdepqxzg5g6qwy4YMAhYCEYMHAdITbwha9VAVLjbHgWvRewEGKF5vz+CVBlAz+9C/4dqnIonqoeFoyc9j8hEJTuwPufL3pAymIF3N4y8gtOK//BQAh61Z4mWMFxEfOCEkIKf44ga/t9TmuOIUHBRzRPf68alcaw5SNG+ptU1nYGM0zc5hs3e9AvAbH1NhQNPFQ+xWmoBt0OFqv6M4J+8qii4pZnDsYewX7++ks1mby3Xmgm4WfRqVmZ68LqwCF9EQOfwJGUEg5SPKIPZ3z8Ddo1slfVIzvkwSmHH4o/r2lxMJcuE2XB5JpGQHsFWlgYfRHrRbzmsxm/ongQv7/zcMCYRK+yxx+anTCCqOSi4sHvlZ9zmsk7nbtVh3UZusMVPiF/ivNsIi+pfQ6Oklzmw/B9h+DTRx8uw4BGt8kScGtgaJJJif0iGMM8x9G6+Q7edn1TPybfIee10ZUb0xtBC9slxw+AhHhNMmD3OcnKFejdxLI6I6auyEYe0nwAXBWtvqCY0/ZXmzlXp0O+MEeI+J2lUSyYHGhOAKeTujK8CU4MgFhPWOgIggoV1GL8euJ6QyvzPwIH/tMq8/1tcyaZg3bj x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_","sender_ip":"185.151.28.82","SPF":"pass","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------"} [2026-05-30 13:07:48] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

·          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

·          prescription requests

·          test results or 

·          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: · appointment requests-unless you have received a message asking that you email us for a CDM appointment. · prescription requests · test results or · general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 13:07:48, 2026-05-30 13:07:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 13:07:48, 2026-05-30 13:07:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 13:08:10] production.DEBUG: Inbound email data {"text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.98;\tiprev=pass (mail-uksouthazon11022098.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.98;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.96.98 ARC-Authentication-Results: i=1; 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Thu, 28 May 2026 11:05:08 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:08 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.96.98 as permitted sender) client-ip=52.101.96.98; envelope-from=sar@eastlothian.gov.uk; helo=LO0P265CU003.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:10 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHYnAH3KRgU4EejcrIV35fBzg== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: c8ca5b74-2aea-47d5-6278-08debca8fae6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:08.2828 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.96.98 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.43) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.87) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: DKIM_REPUTATION(-0.72) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.69) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: FfmA0QZXAW7OL/9998ehRRn1rDk8Od0UlqTxPIXjjJWgZrmVCYqj/e46uUXCWaKpERACqewBHesK45rqwKAfPvovx0yJrUZbaIjJPF5IHcgBMnPq/byYQVx6PWgcZv36qwzE51GuBQmtnTnI7kg8Cl9U+lUzwLQYjnWCqUuJ0W2xif9L+aKv/XoJCGw1H5AobSCbLgoj2rY0aAK1rS4FuvHYM8RkPJlQcIJ9s4h6rpQQiYPPSVUaKxi013Ih/K8x0QfwHD8d1ul/iVB5hLoSOlVmrpxNfyGjb05YfYgZG6YTllCvjvnactUg278+x9Zo+IShpntBDAjw8ijdD47uE30RJlzuFFEQvN9d/ZHdA3M2xg9MtRcKuSAzr4RL2yDXai3NUQtJatQtys0F49h4mKNEmhuVHHhYrybamPC3cMGeEX+RoiynNYIm+QDJ9N012hfSR0IZ8FihGR2JcIcB+ayHk0m5iGxtVE/WfWzCZTQse6qQekCYjzG+LG1vGq1v4oVAcwh98jfwPBhn52C+0y3KvfF2VkgVzTlhgg0ejx/5wMAm5xl05L5cxwerOVixQVa+aj8f1tVyn1g+jDFarYL25rO+yU0EpzDH79vYTEg8GME9EZ2EeNWS80G+oK4DiTu009RYxT8ky+fPMjowwA== x-ms-exchange-antispam-messagedata-0: l/PyHOicjsaJ5U8lHBORDgeCdBP3e/9WJfHtMf3ZoegxWZpQt5RH+PSuLRIPoYrg6/gxrwek2Gk2alRo/dgGBRlUp5qJsyKOTLteJFTIvVnvOvFLPn8noRXVNH2nPTobAjoNAoVhd67CIx4d/+C7fxr23dCwcrBd7EAyeVrpLgR7JO9GixYxswjwW7eh2dXEIH3ZJN8aK5B3fCyMA60XolPog3Dr5DwrpaHSXcoPUPpcd4Kr+OTtUJwADR+hys2NOP6VbVgU0gBxb1/eERCrwtp7TWfLo4wUwY6IkHjKNBsVq0XSASkU+yW+O5130k6Rn3wUOu9o1TA1at3Di0p7axuK172xM6kTYU1eLOSKHuwNDYw0yJZqtEgJ+wuZ0aY4prZcGtYNUsDTtkMYbjLPCiKQXbqixZUKs7nkWbsVg8tODCzpB3pRfX2HikdaIX9r x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <3OqLRedPStm4yR8EcZ7zpg@geopod-ismtpd-4> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c8ca5b74-2aea-47d5-6278-08debca8fae6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","dkim":"{@eastlothian.gov.uk : pass}","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal "} [2026-05-30 13:08:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 13:08:10, 2026-05-30 13:08:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 13:08:10, 2026-05-30 13:08:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 13:08:25] production.DEBUG: Inbound email data {"from":"Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","subject":"Response from Subject Access Request Mailbox","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}"} [2026-05-30 13:08:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 13:08:25, 2026-05-30 13:08:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 13:08:25, 2026-05-30 13:08:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 13:10:42] production.DEBUG: Inbound email data {"html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal ","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. 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boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: jgD1tNBGxUOk6c/o87ZBvejkejj5CAB5t0UI7oeS2gqbcfaMsyhLEqB9GzXYZsIxQxD9SJXgurXUa0WNihNKb+S/hDcnBxOCUKAMmOIo4p88nda06j+70KZxTqIRuMpIowv9fx8x2K/PZtrrt7Zsb9GK1vOh+E0ZOtVyJLVFgzv/GbNFB8PzH8Qm9a7JCHoOnb/Dq6NBBBJ3bw+58uE/NkcaiQbfw0L/0LcdNsAksENCIBTYJ2ebERUhIbeMwsFkDw7jK/q5oVBdRIGDtLIX9MR7TnbwXw1wY6VPZwEmqn+GeQD2Z3Zwg8zHlo7z9+1LG+4KtDNne0vL5A0JFThXJuZV//VB6dhXu4mV1r0Q9FUkT10ljIA+hNqAiU8ZB4CPGALIf+zi9X0zbJ3DiTKzzVPAhZ8fK7gXgHX9C2kz2DDOEy3vOv0y8RXmRrIBwDGLicimtrGe/iYn/8kNWWUGboU4eCSATZJ4/IBMZrEJ7uXvDH4L51qhmyNSwXgpFTxcNvTxfFH7vR7X/bfhtcWRKX9WhfbAwGsTi0wrPEBKGCR+cDWPxNWPykAR0cikdmmhF2vrRewR6yd7u/dIp88YIpf4s+ijyeoRaejssDncfiGHEr2waHZNogy19GYZi2dw9QOSF1RhbPa3Hcgb02uX9g== x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} [2026-05-30 13:10:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 13:10:42, 2026-05-30 13:10:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 13:10:42, 2026-05-30 13:10:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 13:22:01] production.DEBUG: Inbound email data {"text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.21;\tiprev=pass (mail-ukwestazon11010021.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.21;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkrg0v92l2rcf9MODqlp"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjo3gvnfbt4u1aVZeCJE"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpspe3qeo47i6b3GcMqz0"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfdbkeqr2i0eubayh7zb"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpifo0avb6fi0n3ktVEEZ"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/php98fq4eoufck4d2AaDkc"}} [2026-05-30 13:22:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 13:22:01, 2026-05-30 13:22:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 13:22:01, 2026-05-30 13:22:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 13:22:57] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"Culloden Medical Practice ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

","attachments":"0","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"fail","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=J9iL/PVbm1/1T/wTzyIE0oyccQx28KARa+xNweB7j+k=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=GsSLcUUPQEjnUyRcixBZcx9PgWlOOhPW+0kaPYxkFBQ1jymzo7NSzvoz5eLs9W00sPCLL4l8UY\t sJD9qhx3yzaGS9LFW3eWT5uBr30YqOD2kwr2opmplJSLxna+linA5UJifVDCiHHoLMjdEMJ9YV\t 8tY8rirK1LB310BR1MSNbO+cp1hPKrQSDDjiqWhLRp7zSHfNNXBP0K5T5eFuuqsyqLXz/UiJf0\t uTmdUnFpLfc/i7mN0A5rSr+3tnK06P1Yh56CAZsn7v/9pSSPUHuw48m5iaAprSe52wPh+85Crr\t XqpIPCTRwrGGFIqYbifBZKi41VyAQ/NFSHAyhyEbuCn3Ag==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=MF05iEediiKKtu2vthENEFygNxWiK+XdWSvF00wXlNIXF7iYg4V9WOOtXJVI5Ff8414/kcDPxg\t 2Mxfs26KaOTW+AGL6ywRcF2jftQLQ7VXR4sQ5XpIC+EnjuCmU7F+93wmy1lFNENa35KGpwiR8e\t 0Cky8vsPoog44HFPU6KZ/mFj0bFBYjBSZMywopnX/C1y+mv/f9iagQS9jpXIj7p2n+NPiVOo+g\t lAnAIedPz+iBgkIfn2psdaM/zJyRDGO0G20KIt1ZF43rzTzeFTjDndDCCqUyvgRjMXEKLiBOUc\t bXfL2GR2FRQ3TFHh+V+wAGGL5NAY8IW6tcKZHqqfrTTO+g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75"} [2026-05-30 13:22:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

,   Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827   Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.    , 2026-05-30 13:22:57, 2026-05-30 13:22:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-30 13:22:57, 2026-05-30 13:22:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 13:29:04] production.DEBUG: Inbound email data {"attachments":"6","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.49;\tiprev=pass (mail-uksouthazon11011049.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.49;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.49 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; 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Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Fw: Data Subject Access Request - Ms Tonie Marie Mcalister","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","content-ids":"{\"00c5a7d6-e136-4f68-9292-a99bf55d7b2d\":\"attachment1\",\"369E4CB3C29341439774F4149DDB20DC@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"55D8B6CADF6FDF418359B753D84258B9@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"B651FAD86B7CEF42B5C5DD49851F7139@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"ECDAA3EE3BF9CD4482E090309AE7674A@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"b5ce40ac-38d6-42a8-8bf6-84edb5045e36\":\"attachment2\"}","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfupamitcok23eyYUhaq"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpau2kqoduf7c602LRJ4n"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phphekcm33dfjn08wCzkH4"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phplbj6d5fsf2g56XA66p7"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpk0etvesbnrst2VCmdRy"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpntgiu801ujatbKxnYgg"}} [2026-05-30 13:29:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 13:29:04, 2026-05-30 13:29:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 13:29:04, 2026-05-30 13:29:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 13:45:59] production.DEBUG: Inbound email data {"from":"informationrightsofficer7@edinburgh.gov.uk","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ja/aADs8HB5Dj9JFms6blseMa7TS9e4JYmXEZ5EP578=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=OJ2GaFH4KDqlpHY149j7Q3B9Q2M6zIq+LuBgtiT+My2Ng1yvQxWiTL97pjgjJH/fRD6umWWrhj\t 1sdejN6IL6T6yb2InZB8PoVeDl4UwEr4RhOu2VWzbWbY8dCZKJbVgIaYlSEsSoQGchCb5bx7kd\t DOOsqsH4+fkbPsRDnlxpK5L9m5MqpnzAmNbiiT3rf9h8SjR529TNVZl+Muind6jPFI+uy+WDwD\t KF9RImiilV6ykMpWeN+OpjnHXCtb1rMkw3NDapD1EVvTQIPTys/AJIiAXetpwO5i5/5zP45hM3\t gHXJlYcA+U5OPX+2/3YopZLBvHkrGad/vu9J2DFF8owf8g==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","subject":"Subject Access Request Ref edir:61705"} [2026-05-30 13:45:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner’s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 13:45:59, 2026-05-30 13:45:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 13:45:59, 2026-05-30 13:45:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 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[2026-05-30 13:47:52] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Ms Yvonne Jamieson","dkim":"{@nhs.scot : pass}","content-ids":"{\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\":\"attachment1\",\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\":\"attachment2\"}","attachments":"2","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"TAY carseviewmedicalrecords ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.carseviewmedicalrecords@nhs.scot\"}","text":"Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.56;\tiprev=pass (mail-uksouthazon11011056.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.56;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.56 ARC-Authentication-Results: i=1; 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Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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","SPF":"fail","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php1r6bakren7b3fPHIMG6"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php7pi3g6qbq0gp55tRHNF"}} [2026-05-30 13:47:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 13:47:52, 2026-05-30 13:47:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 13:47:52, 2026-05-30 13:47:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 13:59:51] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"0488d39e-0608-454b-9229-fe8be1777209\"},\"attachment2\":{\"filename\":\"Outlook-onw1iuz1.png\",\"name\":\"Outlook-onw1iuz1.png\",\"type\":\"image/png\",\"content-id\":\"d1f245a8-453e-4d53-a1a5-38b752929bf9\"},\"attachment3\":{\"filename\":\"DSAR-148CE453.pdf\",\"name\":\"DSAR-148CE453.pdf\",\"type\":\"application/pdf\",\"content-id\":\"B23B0C65FA50F54B91631DCD21CCB1AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"WhatsApp Image 2026-04-13 at 17.25.16.jpeg\",\"name\":\"WhatsApp Image 2026-04-13 at 17.25.16.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"E990E8FDCE1E404BB64C7FB657F79F04@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"WhatsApp Image 2026-04-13 at 16.53.39.jpeg\",\"name\":\"WhatsApp Image 2026-04-13 at 16.53.39.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"87434AFB65AA964ABFAF6E9CF8EAB95B@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"36840c73-8376-4395-8029-69c1b89df2f1_loa.pdf\",\"name\":\"36840c73-8376-4395-8029-69c1b89df2f1_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"058486B5145881448E0E56AE01C1850F@GBRP123.PROD.OUTLOOK.COM\"}}","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","content-ids":"{\"0488d39e-0608-454b-9229-fe8be1777209\":\"attachment1\",\"058486B5145881448E0E56AE01C1850F@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"87434AFB65AA964ABFAF6E9CF8EAB95B@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"B23B0C65FA50F54B91631DCD21CCB1AA@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"E990E8FDCE1E404BB64C7FB657F79F04@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"d1f245a8-453e-4d53-a1a5-38b752929bf9\":\"attachment2\"}","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"6","SPF":"fail","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 13:59:51, 2026-05-30 13:59:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 13:59:51, 2026-05-30 13:59:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 14:06:21] production.DEBUG: Inbound email data {"html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","from":"dg.patientservices ","subject":"Re: Data Subject Access Request - Miss Anna Tate","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","dkim":"{@nhs.scot : pass}","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.68;\tiprev=pass (mail-ukwestazon11010068.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.68;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.68 ARC-Authentication-Results: i=1; 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boundary=\"_005_CWLP123MB365033814979BC77EB5F910EFA092CWLP123MB3650GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=EoAwYICM7lG+TtRBUylBY/YkUz5k1bXVK1bTYi7x9BE=; b=rg0529siZWIlRd0AFyhGix5BQ+/IgjRG6k/FdVLF8gmV3ieH/JZGxNEcOGNUuR2BfwFiEnEagJqMBO7iHaFfDaR1OT2Za3jiJ8b9BoVSGhJaF6WcJk30YQUt+gW+K4lh9WfYvDrqsHXizG5ouBkCpofRDL1g/CGl/dwcZvva7Zzs0S/l7bmcGHhfOL9tdvRkddGooXw5j6KgaIt9VTsp+JM02ZeFhkdi4H660ornaRLqdFyx+7rF8lURHmB8fVnS83kzvKoil82QJIOxQA1cMoxciGdXjq0lAH0/SQcOlEJtJkzPNO4uhcyaARR6z1xx5MSuahksN4Zp3uVilotH9g== Date: Thu, 28 May 2026 12:03:12 +0000 From: dg.patientservices In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id KkQTlI8rQxSB4B-YQDCg_Q for ; Thu, 28 May 2026 12:03:18.937 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZSH-00000009Esd-3jkk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:03:18 +0100 Received: from mail-ukwestazon11010068.outbound.protection.outlook.com ([52.101.195.68] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZSE-00000005Tge-2xaI\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:03:17 +0100 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:94::5) by LO9P123MB8045.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:3e8::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [evidence.mmalegal.co.uk:server fail, dg.patientservices@nhs.scot:server fail] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64348918891749] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.63) [ip: 52.101.195.68(-0.64)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.68:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [nhs.scot:server fail, cwlp123mb3650.gbrp123.prod.outlook.com:server fail, mmalegal.co.uk:server fail, careopinion.org.uk:server fail] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69473356701653] X-Symbol: R_SPF_ALLOW(-0.20); 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x-microsoft-antispam: BCL:0;ARA:13230040|376014|6049299003|366016|1800799024|19092799006|69100299015|4013099003|4053099003|8096899003|22082099003|18002099003|38070700021|6133799003|5023799004|11063799006|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 91f00632-5b42-41ea-bc5a-08debcb117ad x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB3650:EE_|LO9P123MB8045:EE_","to":"MMA Legal ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php0f6lanqmfgcg0jGOsFw"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpen9n07o7bjpmdv8jpia"}} [2026-05-30 14:06:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 14:06:21, 2026-05-30 14:06:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 14:06:21, 2026-05-30 14:06:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 14:06:47] production.DEBUG: Inbound email data {"attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\"}","dkim":"{@westdunbartongovuk.onmicrosoft.com : pass, @west-dunbarton.gov.uk : pass}","SPF":"softfail","from":"WDHSCP ","text":"WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�.","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"WDHSCP@west-dunbarton.gov.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk 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header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk header.s=mailanyone20180522 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=192.162.219.22 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=\"Windows-1252\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=westdunbartongovuk.onmicrosoft.com; s=selector1-westdunbartongovuk-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=H9cnyGJzHE8N3B3YYYKsMG95E74xFQgh8k1IVeJf5XQ=; b=gHYuqaelPKhcjQ+AO45JrwFvF6pje3wwjoMcOzhrmY1W5OXRxxEKe1TX7fHb20Pfk7pJIJViCGrDigXk3/38Moi1wRMbQHzM2dlBvpHbrk7wrletNW5kPz9GowaPTlzllCKqgQRdJgJOgYRCJfLFIGEqTjjCeN0LsUqRPBUKi40= DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=west-dunbarton.gov.uk; s=mailanyone20180522;h=MIME-Version:Message-ID:Date:To:From; bh=H9cnyGJzHE8N3B3YYYKsMG95E74xFQgh8k1IVeJf5XQ=;b=l+oJs8de0OwUGbwdc73x8E3VuyvioFcz2G4gJXRqHhnPhGwlNbotvYQy+vXLuqN3+lmY+rMclxeBftJYfwoIkXPLzi72O9MiK9gtPWeKVX4oY8ClWwXGe8ojlWuWCIyEbAeeDbiscfR4CVF/6gj8Z0uD5MrCswdfqMn/f8YxYVw=; Date: Fri, 29 May 2026 08:46:59 +0000 From: WDHSCP MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id C1xk-hQbQ06AIsh-PUQaLA for ; Fri, 29 May 2026 08:47:25.822 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSssG-0000000GwTH-2x1I\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 09:47:24 +0100 Received: from smtp-out41.electric.net ([192.162.219.22])\tby mx1.lhr.stackcp.net with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSssG-00000004TOx-0tTc\tfor evidence@mmalegal.co.uk;\tFri, 29 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[westdunbartongovuk.onmicrosoft.com:+, west-dunbarton.gov.uk:+] Message-ID: LO2P265MB1565D20E7D7C08F1C0E23818ED162@LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -7.1 (-------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-TLS: TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256 X-Vipre-Scanners: virus_bd;virus_clamav; X-VoiceMessageDuration: 1041 authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=west-dunbarton.gov.uk; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(366016)(376014)(1800799024)(18002099003)(38070700021)(11063799006)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|366016|376014|1800799024|18002099003|38070700021|11063799006|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-recallreportcfmgenerated: true x-ms-exchange-recallreportgenerated: true x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 76078cf9-26b5-42d0-4b9a-08debd5ed8a2 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P265MB1565:EE_|LO2P265MB3342:EE_LegacyOutlookRecall","sender_ip":"185.151.28.76","to":"\"'evidence@mmalegal.co.uk'\" ","subject":"Recall: Data Subject Access Request - Mrs Diane Donald"} [2026-05-30 14:06:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, “Data Subject Access Request - Mrs Diane Donald”., 2026-05-30 14:06:47, 2026-05-30 14:06:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�., 2026-05-30 14:06:47, 2026-05-30 14:06:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 14:07:17] production.DEBUG: Inbound email data {"html":"

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","to":"MMA Legal ","from":"Braehead Medical Practice ","subject":"Braehead Medical Practice has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"fail","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=XBracUx7tLj91O3W9CYmjAefnhuXa7CpxYaGbGrcC7s=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=tA6a5b4ImQNYc5e2uKaOpNdE6kjCxTJ71rMzUcsMdg4tJUUxCyXy+J4VDX90cy+f+SxaO3jSL0\t D/wWcS3+T5mz3vSm5oZgu7OrEROrMHVm6ubN9uM8ZWSHLz5lg4mkrKt9aZ4rVgj+kGV96mhMha\t 4rlGrUy1zYOyxc2Gt6kWeBKoAdqAJ1Jm29laaB0QwDMwrpr7CD2wLh3Mw3DsWJ6WXytaxuEUh5\t NsENFYqA0FFDjQu6fLPXN8IGHjZkbw2kitf0mvySQTNCpNut893QViJp6AeZtkWA352ggdgD1Z\t p4gjBbNVN16RKk/c0ipds6NvwmhODewJW88tlkLGSsYA3A==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=rIAK9pTvLDtshtsT4kzmFPP3DN2TnvxEDCkB2zSvvMv6u7mG/B4BgnFlyJw8QqSsBO2+maZpCs\t VfH8kw8ugoVu/Wwq6vqRxmbn24iInDOzMeRLx4EyZ4843rpdrbL4ArLCfHHLHkAKvajTLh3bHL\t vOfoY/BsqV8pU61lV4sBNnO0MH0dY2RNSDgXWnBDsXZjdsVOEsp/kwGncchVrs5NWgbEw6wAfu\t NUEflu1KxUVQSW5g58wvKYxJzftnF6B03ufkPJmpzTV9oQfO2Byteih+hgeWHlzrVgFlq8AXtQ\t fCCWbtbqGITjPB3Kw6w5Zpb/cVc0+bTnmmH9I5oJY5M7Eg==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780067071_80852387255109115f6230d7124acb69_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780067072;\tbh=7wU/O/WdWf7tOwoYCWljXJTGgYYQE5+WCGyEiY6iyOM=;\tb=FOGP0c0IldXIFRrUyeRLa6k6fGfOlOnY/Idp3YZMYt4kYrV+4+uhDfkgo2nGpYrweIrk\t2RFB3y3tDY9sfQVhlYrFEHiLD+xCELILe6mwNgcwR8NNldZCNBTfPxVGKPnfVfGpdLw5pm\t5zL6VbNM1p3jH+qtAj5lAWiIJLrMzl+73r9F37Yaflhe3SPmm1nl+KbMPg8V6xqPVasGIH\tW8Y+cEmBzJfLXz1EiCkZldstHhkI2t3I9oZYyIsANO9vkA4sJ+dTQFK2g8pJu7zinO2Z87\tqkp0FShKVP2rPKyaq76nBOG+uBCuDyki8AR0F/Y94Hn2N5546TV+tYjWabqx4xbQ== Date: Fri, 29 May 2026 15:04:32 +0000 (UTC) From: Braehead Medical Practice MIME-Version: 1.0 Message-ID: <791f4ff16828a18154a183788d1b0520@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id m3dVgp8VRSuR5f-avg6iJA for ; Fri, 29 May 2026 15:04:38.267 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSylJ-000000010ei-0n59\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSylI-00000009t22-2p0o\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: by recvd-6d75975858-m7sbl with SMTP id recvd-6d75975858-m7sbl-1-6A19AB00-62\t2026-05-29 15:04:32.413283708 +0000 UTC m=+2655659.380494255 Received: from [172.31.170.109] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid 3K011lMhTGGhJxqCmeZ8RQ\tfor ;\tFri, 29 May 2026 15:04:32.117 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Fri, 29 May 2026 16:04:37 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Braehead Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.y5jcVAnPulgR4XGVszkGiDXAgYqIO0SEomJoDYNbl26L4ZQC+Es5LlcJ/leYps8xrpWbXWmkdbW1ArZWyxSdGK+uXHvV1q+RTMwxO+0KcaGTHwriiNZMM/eOEH0WiEcJta34E9CBid6pGmf4NbFwUHb32QItEcwE4WegPCoJuY5vSNaOaU4/LtqmVUEDIDTWfVPYyTx0Ak6E8RQBTH6hvnYINF+Kpi/rYOEURoKxpU0mgdsfvY+FgIgE//82rhd288W8VlcRvkhIhVuT2nIGng== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.24) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.24) [asn: 11377(-0.23), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 791f4ff16828a18154a183788d1b0520@_ X-Milter-Del: X-Spam X-Spam-Score: 1.2 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.75"} [2026-05-30 14:07:17] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

,   Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233   Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.    , 2026-05-30 14:07:17, 2026-05-30 14:07:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

, � Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �, 2026-05-30 14:07:17, 2026-05-30 14:07:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 14:12:12] production.DEBUG: Inbound email data {"attachments":"1","to":"MMA Legal ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; 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Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpinbq0nk3vjpb7Dst1ns"}} [2026-05-30 14:12:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 14:12:12, 2026-05-30 14:12:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 14:12:12, 2026-05-30 14:12:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 14:31:33] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.37;\tiprev=pass (mail-ukwestazon11010037.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.37;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.37 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; 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Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpv1vtpm8ndcvs9obXvP0"}} [2026-05-30 14:31:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 14:31:33, 2026-05-30 14:31:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 14:31:33, 2026-05-30 14:31:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 14:46:04] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"H&SW Subject Access Requests\t","subject":"Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363","html":" Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DKIM_REPUTATION(-0.95) [-0.9526068004477] X-Symbol: TO_MATCH_ENVRCPT_SOME(0.00); Some of the recipients match the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aberdeenshire.gov.uk, quarantine] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [aberdeenshire.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.78) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.96.104(-0.55)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.104:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [aberdeenshire.gov.uk:D:+] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: TO_DN_EQ_ADDR_SOME(0.00); Some of the recipients have display names that are the same as their address X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: TO_DN_SOME(0.00); Some of the recipients have display names X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56516519202837] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94827230743648] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [aberdeenshire.gov.uk:+] Message-ID: LO0P265MB29567D151E16E35518F0EE82C1162@LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aberdeenshire.gov.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(786006)(1800799024)(366016)(11063799006)(56012099006)(18002099003)(38070700021)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|376014|786006|1800799024|366016|11063799006|56012099006|18002099003|38070700021|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: m0OygIJEUnP6a13hTNXzy1Uby+USsVplLsDBSLb2wfXmiZD7x/67DhhOC47TPqvxCtTMYp2I33VlIjp7LvrqVk0DwjnuKBwvk+YQlE+NNWqSNQYzGQVKYuXvA5aL+jw5iv+HbrUAa4TuOJq3puKS9XDvQQY1wTf5yLV2WZKCKOqrlGfAySHKJE4mLJmYtrcXtedN7abKCHWuxss1DyI0YjQXNMuvc68HHDpp8uF4dPqgrlqBMe7jOJEFm6aU8MhdHHg+2W9SHj3rGMcZNacx4ChXn480WUUqVrckbTkh9+3hFeiDVW8SxBzQnNPbjUuRvHJX8gB3Ep3YF+gtxu9wFcfm1nTZBfmxEEpTb101uF6mkYtthhVEy8WITyxWo6ryrLSA81SKWulM7desr0nkqBEwbZ/Tu5CkWnZqvv2H5V+nk94a9v96ZstPR+/kd/B0ZLMb9FZLZv36diTFLqs0CJBoW3MElpdRR7/AqfEydE94MZ/SW/VvGuc45I1AWD3NGppF1vDtERvKbfeSKso9EjDArlptDqe4H5RhvzHWmwlayOT0vP+IO4ovWlmyUHY5XJQsUdmm6WWO95SJnq5WRy3vY208QnmvoyZt/or1G1aaN0Innh+x2qzHTnaMcvjgkMR/0L3M2RpllvoDnInrT2p0geZy+5G6OsI6SF6Qt2n6nGWuA+SKYPE8fT7FixdqWqBze/xhyWhfjkmjLSAy5S2l1+tY1uxDJKocZEwZESSRz7xp+xZlWzd8qQYLukF32qsQL9XyZeTi9+pYoYzztx0QgvmUA4ov/rutscx4V3PRQ2b7kvPUa0Gour59euI5CmI/B2ekYtrGoNc7jA3Z8Lv8LcUC9WqDuy0epUQRMRmJ4j4tx2fYht16hPCotdWeVBZEIEy6MLFQAQcloFsQ7r1Zry0R5zUeSygvKdnMvYuVEPf1BQw0Fq0vUa3BBIk7LwTjA+wWYMJ2MQkiWlx8+VZ0qtRUGvyXMJlVOmRAxrGzzadn+fKt9dcH/y9A9iPCoribVsBx7VJ8uRveeVfm89T4uBFBypI9er/QAkxMIdiDL/ZjRpgNzLk7JIdzUMOc3nvyDfuvwUUZLQ34h0POfGlB9sTTqVD1pyyDwR5EguPSABP41LUEMZLImm0bWtoy64Ir9id8lr5B0vg8sauX+7lo09qZODBUF7SFO6tP4pWkc9pdLgdLJoanhBboOAZDFCU7gWtGENIJLxwMO8j3rydLSQP2RSRHUyMtBLaWCNEFi0YNlXWHIN9Tzya6hHXnDQIT/qWlEzEN/Mo4ODCo6VUJSjBmm+6Z8XU5WXbCZhDTqNV/i3dqShyVVaIG0WKrw5LRmL6LsHKd90Mv0+LHWh1CAzHFr0zTayil/8+riTcR+vI+vwatvVj+K91VFaEbHcNtPQ+4DvVDemofi2O7Mk7ENjg5bckVvHE1gCeHvuiMHYtLgKSQnpl+ARWjCtPNuBNC5LI44ma4/zRm0MF4FCBWxBOoUx4xrOeSeKABAiKhX2faFfIWPG1QMEOXVB4yZ1i7NRTZufOSpBJwbkrgIw1PqnXyR+IvwzPAdL2GyE0mzHWRLTXAVtUEqY6zMx8MZVprlO141WjMapGeYnjX0Qgu3Ke7gBydDi3sNBj+GYbOz5fdLPYtI0e3nfi763WMyNtRgRAc+lwl2bYoo23TXfkzSmth+6uoyF7dXVeJYIMg4qF7GLwGq/PB+dswGRylFBPT7sPeEwmONBisP/h/0Nfd3FaOKc8+lEOnGfnG2PM= x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 9ebb6f44-1616-4a36-6369-08debd7d9cc6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB2956:EE_|LO8P265MB7879:EE_","dkim":"{@aberdeenshire.gov.uk : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"hswsubjectaccessrequests@aberdeenshire.gov.uk\"}","text":"Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________","attachments":"0","cc":"Acknowledge email ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} [2026-05-30 14:46:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 14:46:04, 2026-05-30 14:46:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 14:46:04, 2026-05-30 14:46:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 14:50:42] production.DEBUG: Inbound email data {"attachments":"5","subject":"Fw: Data Subject Access Request - Mr Darren Downie","content-ids":"{\"01A9C4A7F39E684CB5FBC14E5A74CCAD@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"33b09c5a-0cb2-44a4-b3af-ba64f2324d3b\":\"attachment1\",\"70280C1B2A2C8B4BB2C60040D08E8606@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"C2F8DE1485F38E41A60CD258EB264B5B@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"c56f91ed-0a55-4341-94f9-2d0ad262f3e8\":\"attachment2\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: 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b=b8+2nmlKrIPr1VhPIqAVXDNQXWk5jea8Ezyv2nOdh0OXazJHdvkzRxgUhfg1lQna3UIhAVqbuJLW4PVdA0sOM64cCqN/KMCxAdMDzlmvnydZRRr3E42col9RTUE1nbPfvo9lFVnEGTLVx9lt6aIUgaRcizjg4LPIufCblqDsyaAlEItD4D6hFvaLJsicRSv8ofkWLNGA2spM6BI3vtNoNjbIbAP1qqHIfxvzQhxRpL0kAlJyvmxvwPgvFA81Ys8eKDjU56dOKzNHNi7wwZMxiOAhxNK2NFj+lVLZD65Ui+tfJv/4/o1PGKFayw7/GeNtkM82HAvvBilMlIZTR6UhRA== Date: Fri, 29 May 2026 09:47:32 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id gxNk5PC5Qf6ERtWXCCW2yA for ; Fri, 29 May 2026 09:47:45.129 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wStob-0000000G39e-3cBc\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 10:47:44 +0100 Received: from 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.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"01A9C4A7F39E684CB5FBC14E5A74CCAD@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"d291575b-1535-4087-aca8-9da8bb3be2e6_loa.pdf\",\"name\":\"d291575b-1535-4087-aca8-9da8bb3be2e6_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"70280C1B2A2C8B4BB2C60040D08E8606@GBRP123.PROD.OUTLOOK.COM\"}}","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","SPF":"fail","html":"
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqhu2l4fafitaa3rgYi5"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpihhd8lfmn4sjaBQoQw1"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpetho4r2mksaadm0aYgr"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php30irm2at3h54bgCJf4Q"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjf8gks1f6rfdc79LrGo"}} [2026-05-30 14:50:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 14:50:42, 2026-05-30 14:50:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 14:50:42, 2026-05-30 14:50:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 14:54:49] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}","html":"
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------"} [2026-05-30 14:54:49] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 14:54:49, 2026-05-30 14:54:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 14:54:49, 2026-05-30 14:54:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 14:59:44] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=nrscotland.gov.uk;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=vlrXQiyA87MDa7S7uRAR0yZSHbt5YWKiJ1Jad9o8ob0=;\th=Resent-From:Resent-Date:DKIM-Signature:MIME-Version:Content-Type:\t In-Reply-To:References:Message-ID:Date:Sender:Subject:To:From;\tb=Be5hN3UPL6N3vbdQ/jPI3ynHKdEMhqBHo6uqgH5eTx6LGTlKik+fqtQlMboBbTUgCfl6j2kVvy\t TA0ibjBzq46NTqpAj75+r73VMwFmdzx7ZZU79iQjMYXMdp5PxSWzymJD0O/YVWIsSqFx3Cmq3k\t uXVfi7KDrCarSSuAadFIjzgMNHcuKTWisNlQ+Zv3sdpEg/ReIPs+YVmHf1VXmjzqu1vj+QmuCf\t V9CCpdGyTBdD9xZRv9AXwdgD2v62PW/i73qiseQb4jzVCwy5vhIOml0tcCN1A27ZxploK+OxdX\t A89Fusd3IJlpIrMfXe3bm5MNnh0JmBWJWH4OcI2QZBXB/g==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=vlrXQiyA87MDa7S7uRAR0yZSHbt5YWKiJ1Jad9o8ob0=;\th=Resent-From:Resent-Date:DKIM-Signature:MIME-Version:Content-Type:\t In-Reply-To:References:Message-ID:Date:Sender:Subject:To:From;\tb=WyGb44mVXpQuRpG4w+HLD868nD8DF0+kLZnj/cRHrUhytoNIC79lnsmCB+zknN4/pFCJa4cVqL\t V8tHwfW0v8OuwNOkFkyXEAfUs8Dp0OqOs69F3eqI6HQQ+5ldO4oi9SvwczMlI2/Sz5LaPhT2/l\t 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LNXP265MB1529:EE_|LO0P265MB5976:EE_ x-originatororg: nrscotland.gov.uk","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.76","to":", ","subject":"RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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","attachments":"0","SPF":"softfail","from":"","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} [2026-05-30 14:59:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 14:59:44, 2026-05-30 14:59:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 14:59:44, 2026-05-30 14:59:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), 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Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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[2026-05-30 15:03:17] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_ca929c0509a542e8991a347e09f72f8dLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5SN5VGMJ/kHtuLfdQ4oWVn4UFkDZmx8vDO9Lt9yiYHw=; b=UrppJYCndeziDV1ZJQOMxTVePFMdLEO1MSgmILZ+rL6ebhhNj/OUOLghZpCAzs5DOQVnP8QJ8PSzhD6QaXbnzL/8sAW3ujwqTRP2H7JHmYWEddvrF7X7x133uQQKjskFwj3uh/fSZw2blh+Wpo6yXjGPpy7wjO8euXZgYDAhcAlp1ROI/QeKreWv192xe+z5nemcV3JItrZiHeuUyXuSgrnhGNoymhGgvqA0Y4Do7vU5edX8BnTz8MQ2KYJFsWWcxiWlK03VQ3iTrTgXsgGn54fEOXCvyOvH6npUgPGXMocmA6UGj1XN6NR6GV/2uiou/v4BDvtsZXu7FKmNxa2RxQ== Date: Thu, 28 May 2026 09:40:30 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NFtwmyD2TeqtRF2ghbFP2A for ; Thu, 28 May 2026 09:40:36.109 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXEB-00000007uQT-01Jy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:40:35 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSXEA-00000009jBP-2Uaj\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 10:40:34 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by CW1P265MB7616.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:210::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(10070799003)(7049299003)(3109299003)(69100299015)(376014)(366016)(55112099003)(12063799003)(11063799006)(56012099006)(6133799003)(5133699003)(18002099003)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76"} [2026-05-30 15:03:17] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 15:03:17, 2026-05-30 15:03:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 15:03:17, 2026-05-30 15:03:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 15:03:53] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Ms Pamela Mackenzie","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"nhsh.gp55766-clinical@nhs.scot\"}","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal ","from":"\"gp55766-clinical (Culloden Medical Practice)\"\t","text":"Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.42;\tiprev=pass (mail-ukwestazon11011042.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.42;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.42 ARC-Authentication-Results: i=1; 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Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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and (iii) do not copy the email or disclose its contents to anyone.

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, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 15:03:53, 2026-05-30 15:03:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 15:03:53, 2026-05-30 15:03:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 15:07:49] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","sender_ip":"185.151.28.75","SPF":"softfail","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61703","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=h7ew9fbwq7hPhBavrFNI9ppEOYbl1UTa5UYl9NJq3rfVZrkdIDTBTCe8Pg4xYJHjxtj/604U+2\t 6riwdVjtzPMIcO2Qmxm1O2dd5MUyBd0KUqJm5g2ukYp8CaN7VX2qGCyKAoEtQsRW9yDxeYSB6X\t TzeT2ewG6HJfpofSgLw2/GZWNJ/M0G9yecCvY9/YyD/OLskjreFMXIv3TEKc9oWWGRFQZucV9H\t QXYshy+iUSmL62LKo/LA2q9wvjR6R7dOwccUGqm4ABsjEoKvhwdwzXgbZRq84UZLTYoY03NzIo\t FuWASLb0fwNTwgFP1TvNviEIEocw7YnOS+0EVZ778ergIQ==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk"} [2026-05-30 15:07:49] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner’s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 15:07:49, 2026-05-30 15:07:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 15:07:49, 2026-05-30 15:07:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 15:11:29] production.DEBUG: Inbound email data {"from":"TAY accessmrninewells ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachments":"4","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.38;\tiprev=pass (mail-ukwestazon11010038.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.38;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.38 ARC-Authentication-Results: i=1; mx.microsoft.com 1; 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multipart/mixed; boundary=\"_007_LNXP123MB36596C353DA3404BB7EC58629E162LNXP123MB3659GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=Nw6XACOqU7RKfuqTRiG3t3zEoBEk0d+0w38tm/9CKBI=; b=KIgcbd+ad1YLli6NZLZs4vyGi6U6cZV2JJd7GDQFRwNzH9b4DX0sRcZynJCf7MxX0kmOXADD5BHACWjREFqz0seoghFr0IkjVH2rklvA02jRHRepZuqQeTcZP+EvZgYiSXaXmbdDzuawKFZfhXO6Ex7MM7/0TSsy+dh4ELYhlrJfHoNn/P2pXqiqOF2JRbwZCBJF9Np/boOCiqPmrnqUX8nWiSRqavVX16wgoDj49XJFCUA28Rk1jBR8yMv90ks667VK+cp6L9AP1uSOb3nGKUKo+vXusJQ1gHDqMvUgZewXTHsQG01U0Gh5fYNrjfpqyCLjDjXmqvS9XH+QSwnpAQ== Date: Fri, 29 May 2026 10:06:18 +0000 From: TAY accessmrninewells In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id sq0YlQrERPKeMzB7Q1I4Fg for ; Fri, 29 May 2026 10:06:29.462 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e481f8e8-5583-4940-fa80-08debd69ed85 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|CWLP123MB7165:EE_","to":"\"evidence@mmalegal.co.uk\" ","subject":"Fw: Data Subject Access Request - Mr Thomas Burns","content-ids":"{\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\":\"attachment1\",\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\":\"attachment2\",\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\"}","text":"Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-CC046C8A.pdf\",\"name\":\"DSAR-CC046C8A.pdf\",\"type\":\"application/pdf\",\"content-id\":\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\"},\"attachment2\":{\"filename\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"name\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\"},\"attachment3\":{\"filename\":\"POA.jpeg\",\"name\":\"POA.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"ID.jpeg\",\"name\":\"ID.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\"}}","html":"
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","sender_ip":"185.151.28.75","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phprt48d8meh2up0goiyHR"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpp5019not7piaaCzf8Hl"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpicj608knmlak5KmDv3z"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php548j99fim4o07c60AZ6"}} [2026-05-30 15:11:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 15:11:29, 2026-05-30 15:11:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 15:11:29, 2026-05-30 15:11:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 15:22:15] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachments":"1","subject":"SAR 2026 86 - Response","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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boundary=\"_004_CWXP265MB3255684D1BC2D9EEFE800CDCDE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=EWs2WO4Aqff9DfqRffle0pBf8oEe9cMmNSCVvuu+hvw=; b=d7lWznkZeXE7zsfVIR3x35i9pGPpa1sUlvOd//WX8AvFu+BRcx9q8sq7libpTQKeLR1/Crnp3PElJ211+LaN91pTS7Y4bYpsN+vsGudXeoMNker6BzvTGSCEXQzj6dZZ10ivxJzZjATzeUdgptuQdg+rMoxDLRcLv6WSkaNv4jo3/IUEzdJHEh3NcMilcdJLeO2wtZGVz/QH+lKwZey8Qa7czA308o0lRxtdsv7MpCumOwmj4uoVTGSb8Da63llHIIdKLvky+oCW+YZYliVjd4MyKOqMBfF+c2reT8ZTd/g4ClTWO61DEBmvy5MWMP2H0yqa4c4UDhzDosCW2S2+Mw== Date: Thu, 28 May 2026 13:18:24 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id bAAgrzfbST2bUQonwz7Mlw for ; Thu, 28 May 2026 13:18:29.181 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSad1-00000009DcW-2NDR\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:18:27 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSad1-00000003ujU-13ox\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:18:27 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO5P265MB9366.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:4ce::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 13:18:24 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:18:24 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.195.74 as permitted sender) client-ip=52.101.195.74; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 14:18:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR 2026 86 - Response Thread-Index: AQHc7qR2E2mkE7Q9U0GSZ5ccJ6DKNA== Thread-Topic: SAR 2026 86 - Response To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:18:24.5008 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: PuOiRz5gEvdbrh5PKRIXk23EgST2gcx6tm0oRDyH9VzfcLcdt3AQhKEB50UQL2F7kFMVP2C8yfg2pORFYkVy+AQ9MyA4OqZdW+klbwx0gUrbgQPPgGxY3qEC7USdgGKM X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO5P265MB9366 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.74 X-OriginatorOrg: south-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.68) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: DKIM_REPUTATION(-0.95) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: HAS_ATTACHMENT(0.00) X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95146808363929] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58230194029455] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9419157441773] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB3255684D1BC2D9EEFE800CDCDE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","from":"DataProtection ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phphgvcrj8coh7i3iKgrkm"}} [2026-05-30 15:22:15] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 15:22:15, 2026-05-30 15:22:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 15:22:15, 2026-05-30 15:22:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 15:22:28] production.DEBUG: Inbound email data {"text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"6","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.11;\tiprev=pass (mail-ukwestazon11010011.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.11;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.11 ARC-Authentication-Results: i=1; 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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 15:22:28, 2026-05-30 15:22:28)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 15:22:28, 2026-05-30 15:22:28)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 15:27:21] production.DEBUG: Inbound email data {"html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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boundary=\"_004_CWXP265MB325526464CEF4103E90350F7DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=t0sKbFsLdHgznb5b5FbGUP7acGrVBcj4PvNZk9682HQ=; b=KtcOFEcMBGRk8HTxDWIiwNQWwDsw4VZmc+GMWawtdIiT5ruldygZ6seVBzrOy8QvJ9ZKsY7PMdqWEHLEQrRuqGTCwIt9f9jPX3j4O8jQdl743b5iWpFsmSiw8oKagjHKiBNa7TNrAd0rW44PN4/x9ClWx7FAz0r2bxCtvNvDIZT1NC/rk0So3hfR7/8LYW4wIBQnpEseD0Q0IPUCZN/6Ez6yJNvNXaWCJqJpPKNhZKvpqYufnlBNabqX813xqwPsh+hBm9fqcYO3HzNEA/TRtZ2QW84iuXG4BlhtIWtXL7HFXBkQjEDBBcIjCApvpsVvpc7rGBB1jG/3SOqo9CZqfw== Date: Thu, 28 May 2026 13:22:43 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 7ERQhFT5Snif6ZvvQfZhYA for ; Thu, 28 May 2026 13:22:47.347 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSahB-00000009FtH-2dyB\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from mail-ukwestazon11022117.outbound.protection.outlook.com ([52.101.101.117] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSahB-00000000du6-0YEY\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO5P265MB9366.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:4ce::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","from":"DataProtection ","subject":"SAR 2026 87 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php60otfur8m56e2ayUGqS"}} [2026-05-30 15:27:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 15:27:21, 2026-05-30 15:27:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 15:27:21, 2026-05-30 15:27:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 15:42:16] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-tvzdisip.png\",\"name\":\"Outlook-tvzdisip.png\",\"type\":\"image/png\",\"content-id\":\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\"},\"attachment2\":{\"filename\":\"Outlook-orzvodab.png\",\"name\":\"Outlook-orzvodab.png\",\"type\":\"image/png\",\"content-id\":\"da4fa993-95ac-4fdb-afbf-690def21a2c3\"},\"attachment3\":{\"filename\":\"Outlook-dky4iqsh.png\",\"name\":\"Outlook-dky4iqsh.png\",\"type\":\"image/png\",\"content-id\":\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\"}}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) 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header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-uksouthazon11011041.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.41;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.41 Content-Type: multipart/related; boundary=\"_006_LOYP123MB2687FB8902688C6DB95D74CF9A162LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=imDVinswuX5pHFqQsoeb9bmLRFonU6lULFVpBAGMGL0=; b=f29ChQjqSFsQUC+3qjtq1AunaLoEd++BYOwj1Nioo+nACK6/wnSwEwSB74hQMl9dafJ1cLpMwUPUH9XB4V+Q3HEPZQnJXV4pgqC3JB1Ji73fpzqbebW2KOCgzU/f55/s/v6tWPucB0T++Pl7fwIDP2Av1Yq8zoYkzYO+wOSbZ+msRHrA9hPH1btmbC9RfSGcR13ghZBsmXwEeI07IGaoYtlx+fDS1H27QPe/b4u3VZaMZg0BBUwNOArdyac8DzpNTg6my71/hIU3DUVDqfcxtvq4SfQzJ1et1NS0gNBq04et+o6M7S6VJG4Jz2vjvmf6YdVVQkrmIyZywY2UrERA4A== Date: Fri, 29 May 2026 10:23:19 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id BdiZfM6QQFWBE-euAavYqw for ; Fri, 29 May 2026 10:23:25.493 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSuNA-0000000GMcQ-1HjR\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 11:23:24 +0100 Received: from mail-uksouthazon11011041.outbound.protection.outlook.com ([52.101.95.41] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSuN9-0000000A1HE-38Tr\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 11:23:24 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by CWLP123MB3379.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:6c::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; Fri, 29 May 2026 10:23:20 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Fri, 29 May 2026 10:23:20 +0000 Received-SPF: pass (mx2.lhr.stackcp.net: domain of nhs.scot designates 52.101.95.41 as permitted sender) client-ip=52.101.95.41; envelope-from=ggc.sarteam@nhs.scot; helo=LO2P265CU024.outbound.protection.outlook.com; References: Resent-Date: Fri, 29 May 2026 11:23:24 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Thread-Index: AQHc70W7IjpvP8TQMEeZDUfmXiCrwrYky5gf Thread-Topic: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 844eaaea-5165-4331-2679-08debd6c4e41 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 29 May 2026 10:23:19.9571 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 3Gwg71dpnGQynjNlYc+RcS7VVxdeEm+W6tKgrrUHGiIcSDe6s3cXiHgEKJOoo5J8TqU9VmfQPLi4dKlkuLDmto7Vq+f5YZX0xXp2aRjA1N4= X-MS-Exchange-Transport-CrossTenantHeadersStamped: CWLP123MB3379 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.41 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.47) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.84) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.75) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.61) Symbol: SPF_REPUTATION_HAM(-0.74) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.95.41(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.41:from] X-Symbol: DKIM_REPUTATION(-0.75) [-0.75312239542438] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.61715205931949] X-Symbol: SPF_REPUTATION_HAM(-0.74) [-0.74364495081224] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687FB8902688C6DB95D74CF9A162@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none 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Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpo3odjrcd3sk91EXbbZL"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpttm66m1u9mlg1MyT2AL"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php060a4a3q9sh98nPBOA0"}} [2026-05-30 15:42:16] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 15:42:16, 2026-05-30 15:42:16)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 15:42:16, 2026-05-30 15:42:16)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 15:48:51] production.DEBUG: Inbound email data {"attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","from":"DataProtection ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image 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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11020125.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.125;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.125 Content-Type: multipart/related; boundary=\"_006_CWXP265MB32557077DCA3626BB5DBDE1CDE082CWXP265MB3255GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=ojWT3vW1Y8JJMc1vf8VVPZ7Uq6aOdCaZwNKBgChJnV4=; b=m63tAvk9XFr+WTjd8LY7ugivlvlB2J0CNJZu59zbhb+8VDuK2g07uqvT4jeto7bgCURn03yrl7cL1L4zWUHoKeBXOmJJ2w7LCX1ykmbqfW+drKPSQDhuAV6X8hTYC5rNR4oUSmt0TysEDK5doqEi7N9vaJS3uJ162BrS9EU6qdqhULjowQGgn2q0PXi6HLtjE15o1COL8BgD8nO9N/0jmYE07lqvjEKRro4sH4JqsshtoP6KDUGrDp2sOTTMCJ+JiDHO3EAMlDcfv2tpOsn7q8slkZBr/XcNKW5P0gPQsJaBWldebUqmQHKej+NJJoRpUsVzrlnN0Ht459emiw7WAA== Date: Thu, 28 May 2026 07:45:00 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id 94h63J5MRFmkvnd3S7KrZQ for ; Thu, 28 May 2026 07:45:29.096 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSVQl-00000006mzo-3byC\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 08:45:28 +0100 Received: from mail-ukwestazon11020125.outbound.protection.outlook.com ([52.101.195.125] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSVQl-000000097mU-0Stp\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 08:45:27 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO8P265MB7946.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:3a8::7) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.13; Thu, 28 May 2026 07:45:20 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 07:45:20 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.195.125 as permitted sender) client-ip=52.101.195.125; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; References: \t\t\t\t Resent-Date: Thu, 28 May 2026 08:45:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Thread-Index: AQHc2KClGK/tTGJKB0mnCH5urREGJLX3kFhggAF0L9WAHeYtj4AABOKsgAARaQCAAuKrRIAAEwPpgAiCTA8= Thread-Topic: Data Subject Access Request - Mr James Cassidy To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 2e381d99-0a31-4d1f-2c98-08debc8d11a8 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 07:45:19.0444 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: zagtrndItvkUiXNDsWgiNFxih+GN0nRtTS4CdLdFuPr3t8/zTjdFdUzgRO3Uor2ym4aS8ADV7Z67YjXZEqUQnR7i9c10je3q9yr5lW++KzDClkFehZbt4y+8Mjxl4IgP X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO8P265MB7946 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.125 X-OriginatorOrg: south-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.68) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.89) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: DKIM_REPUTATION(-0.95) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.66) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.125(-0.66)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.125:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.9525878759515] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.66) [-0.66857362278507] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9453019612866] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] Message-ID: 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As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","html":"
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","subject":"Re: Data Subject Access Request - Mr James Cassidy","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpemk12c6rk89l30XhL8Y"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php00k9tuicpmqs3NZZTbg"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqls3jeqb76v5bTqqAIt"}} [2026-05-30 15:48:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 15:48:51, 2026-05-30 15:48:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 15:48:51, 2026-05-30 15:48:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 15:51:52] production.DEBUG: Inbound email data {"content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","from":"DataProtection ","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



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are addressed. If you have received this email in error please notify
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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachments":"5","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","sender_ip":"185.151.28.75","subject":"SAR/2026/105 - Response","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqgiptlg8rf28cYsb4O3"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php086fk1e6gcf36sGOkCh"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpi4qkfsabmpkf7syKtEN"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpj9rlgrv21sja73Lu25l"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpst0fshufvnii6rYcKeR"}} [2026-05-30 15:51:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph’s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph’s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 15:51:52, 2026-05-30 15:51:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 15:51:52, 2026-05-30 15:51:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 15:55:22] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0000.jpg\",\"name\":\"~WRD0000.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0000.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEF60.B5AB3EF0\"},\"attachment3\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEF60.B5AB3EF0\"}}","subject":"RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; 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MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.79:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62977549322602] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.85) [-0.85124131822563] X-Symbol: SPF_REPUTATION_HAM(-0.75) [-0.75920021322859] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.31); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-1.09) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.195.79(-0.84)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] Message-ID: a06afc3f792d4b58aeb15d58ef88818b@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -6.4 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.18]","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.76","SPF":"fail","from":"Data Protection Subject Access\t","html":"

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

","attachments":"3","content-ids":"{\"image001.png@01DCEF60.B5AB3EF0\":\"attachment2\",\"image002.png@01DCEF60.B5AB3EF0\":\"attachment3\",\"~WRD0000.jpg\":\"attachment1\"}","text":"OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phplllfktq68o31eRER1lt"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpf9t1o2d86cuu6n9U3GH"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php8v975chvmv7k5HTQQgw"}} [2026-05-30 15:55:22] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Làrach-lìn: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Làrach-lìn: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-30 15:55:22, 2026-05-30 15:55:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-30 15:55:22, 2026-05-30 15:55:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): 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[2026-05-30 16:01:17] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Ms Fiona Dinsmore","text":"Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75","SPF":"fail","dkim":"{@scottish.onmicrosoft.com : pass}","to":"MMA Legal ","from":"aa.Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","html":"
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.30); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.90) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.60(-0.67)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.60:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62077041992278] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.67) [-0.67832055736038] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73658228454155] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWLP123MB658922399B86976D3966B144C6162@CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.0 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB6589.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(376014)(366016)(38070700021)(56012099006)(6133799003)(11063799006)(5023799004)(22082099003)(18002099003)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|69100299015|376014|366016|38070700021|56012099006|6133799003|11063799006|5023799004|22082099003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 1c2ff1b3-75be-4591-d852-08debd6ef18b x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB6589:EE_|CWLP123MB3889:EE_"} [2026-05-30 16:01:17] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 16:01:17, 2026-05-30 16:01:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 16:01:17, 2026-05-30 16:01:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 16:07:49] production.DEBUG: Inbound email data {"text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","SPF":"pass","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_000_09582ad0f04e458aac90fb6394aa6a2eLO2P123MB1872GBRP123PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=vsF7VJx2zIINqVGivPGt2wP1+rmzThHmkffY4x0tPrU=; b=hbZ/cZ4hXaRJ6uQeTYE45H0liIqcMm5XSLYL1McoFccBB7v+ptSX8dMp3Hv/OQKSnFWRdEBWVlXY0fkwgFqAiQE9B96sd3VE2xvNkf1mNQbL4zDat9AxWQqbIpR/dD266q2Tyk1PtAG3sD2nmsmBzXbVY5uvNhcVdpG4I82SSaA= Date: Thu, 28 May 2026 11:03:50 +0000 From: Bothwell Medical Centre In-Reply-To: MIME-Version: 1.0 Message-ID: <09582ad0f04e458aac90fb6394aa6a2e@LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM> Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id oc3o2zo7TV-ZgDHMsIVkFw for ; Thu, 28 May 2026 11:03:55.472 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wSYWo-000000087bz-1NHH\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from mail-ukwestazhn15011022.outbound.protection.outlook.com ([52.102.166.22] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wSYWo-00000002pTz-0Lrm\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:54 +0100 Received: from LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:c5::19) by LOYP123MB2942.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:f2::10) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:03:50 +0000 Received: from LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM ([::1]) by LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM ([fe80::6951:d846:a816:c53d%6]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:03:50 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of CWXP265CU009.outbound.protection.outlook.com designates 52.102.166.22 as permitted sender) client-ip=52.102.166.22; envelope-from=postmaster@CWXP265CU009.outbound.protection.outlook.com; helo=CWXP265CU009.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 12:03:54 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Shirley Young Thread-Index: AQHc7pGojTxVDzPP/Um2XPKZMYn2rbYjRjAY Thread-Topic: Data Subject Access Request - Shirley Young To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:50.5870 (UTC) X-MS-Exchange-Inbox-Rules-Loop: BothwellMedicalCentre@lanarkshire.scot.nhs.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LOYP123MB2942 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.102.166.22 X-OriginatorOrg: lanarkshire.scot.nhs.uk X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.74) Symbol: FROM_HAS_DN(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.18) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_POLICY_SOFTFAIL(0.10) Symbol: IP_REPUTATION_HAM(-0.96) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.54) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.74) [-0.74233871329585] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.18); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_POLICY_SOFTFAIL(0.10); DMARC failed [scot.nhs.uk : SPF not aligned (relaxed), DKIM not aligned (relaxed), none] X-Symbol: IP_REPUTATION_HAM(-0.96) [asn: 8075(-0.23), country: US(-0.01), ip: 52.102.166.22(-0.73)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.102.166.22:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.102.0.0/16:c] X-Symbol: DKIM_REPUTATION(-0.54) [-0.54070436597321] X-Symbol: RCPT_COUNT_ONE(0.00); 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x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.82","from":"Bothwell Medical Centre ","subject":"Automatic reply: Data Subject Access Request - Shirley Young"} [2026-05-30 16:07:49] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

·          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

·          prescription requests

·          test results or 

·          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: · appointment requests-unless you have received a message asking that you email us for a CDM appointment. · prescription requests · test results or · general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 16:07:49, 2026-05-30 16:07:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 16:07:49, 2026-05-30 16:07:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 16:08:11] production.DEBUG: Inbound email data {"text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_3abc28af1ee54a84adf9201ddb88b67eLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=4NW9pOSc1b7SZovCplnZl401uDNwSU1XDnmvg2DDxmY=; b=j6kLR5KxI7CuPmrBr6Nmd0h4Qvsew77pjWFmhWzdlz/RdJBJJ1UstkFF6pZDFXwvXIo9IT/oW1AkrxEBUKuvZpVUlppVmhZ8W4ELNs7ZfEyYqu3QRNuh6CHQXkBvMeak4TrnRjc7fsuhOmdSCWQU1oKJ8UzKkKyUfFFbsFMmsWt0Z5pDOgQO7qme0Q32SAyx99o0JPlro/AiYSiykpdHTnEyqpgH4pU/WUEUVVrNRaa1dpB1uSgW9hrF4tx0B1zmCBiLnhzDrxd6vSLnY6ZTgAZbjEgtl9G6NbJKMl9egNvOd20TWjsiXofSA6COpgXBMYNf3ySDabqtyY14aW0odg== Date: Thu, 28 May 2026 11:05:08 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: <3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id otkJanlPTB6eca6nTUre8w for ; Thu, 28 May 2026 11:05:11.954 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYY2-000000088fP-1VCy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from mail-uksouthazon11022098.outbound.protection.outlook.com ([52.101.96.98] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYY2-0000000E7uJ-0EMc\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:10 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: l/PyHOicjsaJ5U8lHBORDgeCdBP3e/9WJfHtMf3ZoegxWZpQt5RH+PSuLRIPoYrg6/gxrwek2Gk2alRo/dgGBRlUp5qJsyKOTLteJFTIvVnvOvFLPn8noRXVNH2nPTobAjoNAoVhd67CIx4d/+C7fxr23dCwcrBd7EAyeVrpLgR7JO9GixYxswjwW7eh2dXEIH3ZJN8aK5B3fCyMA60XolPog3Dr5DwrpaHSXcoPUPpcd4Kr+OTtUJwADR+hys2NOP6VbVgU0gBxb1/eERCrwtp7TWfLo4wUwY6IkHjKNBsVq0XSASkU+yW+O5130k6Rn3wUOu9o1TA1at3Di0p7axuK172xM6kTYU1eLOSKHuwNDYw0yJZqtEgJ+wuZ0aY4prZcGtYNUsDTtkMYbjLPCiKQXbqixZUKs7nkWbsVg8tODCzpB3pRfX2HikdaIX9r x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <3OqLRedPStm4yR8EcZ7zpg@geopod-ismtpd-4> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c8ca5b74-2aea-47d5-6278-08debca8fae6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.75","to":"MMA Legal "} [2026-05-30 16:08:11] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 16:08:11, 2026-05-30 16:08:11)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 16:08:11, 2026-05-30 16:08:11)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 16:08:26] production.DEBUG: Inbound email data {"text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:05:31 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:31 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.95.75 as permitted sender) client-ip=52.101.95.75; envelope-from=sar@eastlothian.gov.uk; helo=LO2P265CU024.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHmJzAy9E6jKE6Is/zy/B9qXQ== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: cd24eb86-e6de-454f-8d2d-08debca908b6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:31.4541 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.75 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.82) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: SPF_REPUTATION_HAM(-0.50) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","sender_ip":"185.151.28.75","SPF":"fail","dkim":"{@eastlothian.gov.uk : pass}","to":"MMA Legal ","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}"} [2026-05-30 16:08:26] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 16:08:26, 2026-05-30 16:08:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 16:08:26, 2026-05-30 16:08:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 16:10:44] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.139;\tiprev=pass (mail-uksouthazon11020139.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.139;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.139 ARC-Authentication-Results: i=1; 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mx.stackmail.com;\tiprev=pass (mail-uksouthazon11020139.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.139;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.139 Content-Type: multipart/alternative; boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:03:44 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:03:44 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.196.139 as permitted sender) client-ip=52.101.196.139; envelope-from=sar@eastlothian.gov.uk; helo=LO3P265CU004.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:03:46 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pGmB2QpqY1BqES2xuS0jJrpOA== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0ada8320-1181-4b1a-2178-08debca8c8b1 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:44.0500 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.196.139 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.84) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.62) Symbol: SPF_REPUTATION_HAM(-0.47) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"fail","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","to":"MMA Legal ","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]"} [2026-05-30 16:10:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 16:10:44, 2026-05-30 16:10:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 16:10:44, 2026-05-30 16:10:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 16:22:03] production.DEBUG: Inbound email data {"content-ids":"{\"4d1ddffe-55bf-4f1b-b214-0aaa9b190a6d\":\"attachment2\",\"7D5E2BF86DB81B4D98583370A156B9A1@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"9FAC5E3AA2EF9B4888FE558AB7783B9F@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"E3A5420092F7E747AD5BA40D18483785@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"F1F2BED1BE117C4095F3C5D027A9503D@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"c22347eb-b1ab-431f-a62d-21084352e34a\":\"attachment1\"}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Fw: Data Subject Access Request - Mr Gavin Mcclymont","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"c22347eb-b1ab-431f-a62d-21084352e34a\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"4d1ddffe-55bf-4f1b-b214-0aaa9b190a6d\"},\"attachment3\":{\"filename\":\"DSAR-967E29A5.pdf\",\"name\":\"DSAR-967E29A5.pdf\",\"type\":\"application/pdf\",\"content-id\":\"9FAC5E3AA2EF9B4888FE558AB7783B9F@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"04e6b543-e143-4651-97cc-7130d587f8af_loa.pdf\",\"name\":\"04e6b543-e143-4651-97cc-7130d587f8af_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"7D5E2BF86DB81B4D98583370A156B9A1@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"Gavin 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php5n73ggsu52qffULqFs2"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php87o1dk5qst906TRtNZ1"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpppfmcq15dc423r0ZM21"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php9u1kdt1bsqc94FudiuA"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phphtqmo1lonohacenibwR"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpuln5f5tkenv5a8G6Nqc"}} [2026-05-30 16:22:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 16:22:03, 2026-05-30 16:22:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 16:22:03, 2026-05-30 16:22:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 16:22:59] production.DEBUG: Inbound email data {"to":"MMA Legal ","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=J9iL/PVbm1/1T/wTzyIE0oyccQx28KARa+xNweB7j+k=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=GsSLcUUPQEjnUyRcixBZcx9PgWlOOhPW+0kaPYxkFBQ1jymzo7NSzvoz5eLs9W00sPCLL4l8UY\t sJD9qhx3yzaGS9LFW3eWT5uBr30YqOD2kwr2opmplJSLxna+linA5UJifVDCiHHoLMjdEMJ9YV\t 8tY8rirK1LB310BR1MSNbO+cp1hPKrQSDDjiqWhLRp7zSHfNNXBP0K5T5eFuuqsyqLXz/UiJf0\t uTmdUnFpLfc/i7mN0A5rSr+3tnK06P1Yh56CAZsn7v/9pSSPUHuw48m5iaAprSe52wPh+85Crr\t XqpIPCTRwrGGFIqYbifBZKi41VyAQ/NFSHAyhyEbuCn3Ag==; 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boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","from":"Culloden Medical Practice ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","SPF":"fail"} [2026-05-30 16:22:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

,   Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827   Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.    , 2026-05-30 16:22:59, 2026-05-30 16:22:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-30 16:22:59, 2026-05-30 16:22:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 16:29:07] production.DEBUG: Inbound email data {"text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 16:29:07, 2026-05-30 16:29:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 16:29:07, 2026-05-30 16:29:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 16:46:01] production.DEBUG: Inbound email data {"SPF":"softfail","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61705","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk 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c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75"} [2026-05-30 16:46:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner’s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 16:46:01, 2026-05-30 16:46:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 16:46:01, 2026-05-30 16:46:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 16:47:53] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Ms Yvonne Jamieson","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","SPF":"fail","from":"TAY carseviewmedicalrecords ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-wffexiel.png\",\"name\":\"Outlook-wffexiel.png\",\"type\":\"image/png\",\"content-id\":\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\"},\"attachment2\":{\"filename\":\"Outlook-5jot2oou.png\",\"name\":\"Outlook-5jot2oou.png\",\"type\":\"image/png\",\"content-id\":\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\"}}","content-ids":"{\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\":\"attachment1\",\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\":\"attachment2\"}","text":"Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.carseviewmedicalrecords@nhs.scot\"}","html":"
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.85) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.56(-0.62)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.56:from] X-Symbol: REDIRECTOR_URL(0.00); The presence of a redirector in the mail [aka.ms] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69742550590803] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62918331644623] X-Symbol: SPF_REPUTATION_HAM(-0.68) [-0.68566955902239] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB2435E50B359F5E25D6CF230E96162@CWLP123MB2435.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.1 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB2435.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(1800799024)(19092799006)(6049299003)(366016)(69100299015)(5023799004)(4013099003)(4053099003)(6133799003)(22082099003)(8096899003)(13003099007)(4143699003)(18002099003)(11063799006)(56012099006)(38070700021);DIR:OUT;SFP:1101; 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Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 16:47:53, 2026-05-30 16:47:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 16:47:53, 2026-05-30 16:47:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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b=HOS+CTWtfzU7uDmgsXsDxVVCYtcBQb86DUG8etJE+QjXomVkk3OS1wrWcvQmaRvjG5IH3UAZz5cYZQw9/frMjQ6lp7WbqIVMY6ZFQOiLEenc6+j3YuMdYzA6lkh59d/wYqnK2r+k5UwQJA3PtKjBwtAvY97DCDOXr48hA/mig2o9OyLC2XPj/tEkCjHMWRUwIJljFPB3aai1bEtTQ3JVtyBvYmOeVaupFN+m4NclcxgSoaSjBsdafOqItsCP7RT+ilKyNATLXBLlfm4PbtozBrAiRGMcSeueUT9/jvcvHzYf0rsFIR1PqUltOwsxLlGDLPQ60tcg0AEIKkTNDfXcFg== Date: Fri, 29 May 2026 11:40:32 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id wB1B0o_mTru9eFW3Nbrd-w for ; Fri, 29 May 2026 11:40:43.229 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSvZw-0000000Guwy-1oeL\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 12:40:41 +0100 Received: from 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helo=LO3P265CU004.outbound.protection.outlook.com; References: Resent-Date: Fri, 29 May 2026 12:40:40 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Fw: Data Subject Access Request - Mr Michael Oreilly Thread-Index: AQHc7pGvF2F9rvBGyUmKwKY8y4tAULYjSBLKgAGX4f4= Thread-Topic: Data Subject Access Request - Mr Michael Oreilly To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: Jenna.Omand2@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: c12f4ecc-18dd-480d-737e-08debd771786 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 29 May 2026 11:40:32.6070 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c12f4ecc-18dd-480d-737e-08debd771786 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P123MB6414:EE_|LO0P123MB6635:EE_","SPF":"fail","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Fw: Data Subject Access Request - Mr Michael Oreilly","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 16:59:53, 2026-05-30 16:59:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 16:59:53, 2026-05-30 16:59:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 17:06:23] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Miss Anna Tate","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","to":"MMA Legal 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Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpf8fj7hfht3ve4sigVDp"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpba0itdon77dn1rdToli"}} [2026-05-30 17:06:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 17:06:23, 2026-05-30 17:06:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 17:06:23, 2026-05-30 17:06:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 17:06:48] production.DEBUG: Inbound email data {"attachments":"0","dkim":"{@westdunbartongovuk.onmicrosoft.com : pass, @west-dunbarton.gov.uk : pass}","sender_ip":"185.151.28.76","to":"\"'evidence@mmalegal.co.uk'\" ","from":"WDHSCP ","subject":"Recall: Data Subject Access Request - Mrs Diane Donald","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"WDHSCP@west-dunbarton.gov.uk\"}","text":"WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�.","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-recallreportcfmgenerated: true x-ms-exchange-recallreportgenerated: true x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 76078cf9-26b5-42d0-4b9a-08debd5ed8a2 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P265MB1565:EE_|LO2P265MB3342:EE_LegacyOutlookRecall","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\"}","SPF":"softfail"} [2026-05-30 17:06:48] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, “Data Subject Access Request - Mrs Diane Donald”., 2026-05-30 17:06:48, 2026-05-30 17:06:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�., 2026-05-30 17:06:48, 2026-05-30 17:06:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 17:07:18] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=XBracUx7tLj91O3W9CYmjAefnhuXa7CpxYaGbGrcC7s=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=tA6a5b4ImQNYc5e2uKaOpNdE6kjCxTJ71rMzUcsMdg4tJUUxCyXy+J4VDX90cy+f+SxaO3jSL0\t D/wWcS3+T5mz3vSm5oZgu7OrEROrMHVm6ubN9uM8ZWSHLz5lg4mkrKt9aZ4rVgj+kGV96mhMha\t 4rlGrUy1zYOyxc2Gt6kWeBKoAdqAJ1Jm29laaB0QwDMwrpr7CD2wLh3Mw3DsWJ6WXytaxuEUh5\t NsENFYqA0FFDjQu6fLPXN8IGHjZkbw2kitf0mvySQTNCpNut893QViJp6AeZtkWA352ggdgD1Z\t p4gjBbNVN16RKk/c0ipds6NvwmhODewJW88tlkLGSsYA3A==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=XBracUx7tLj91O3W9CYmjAefnhuXa7CpxYaGbGrcC7s=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=NuV9c/5Rjv9TWae89ksqzgdulvbOLrCCOafS+KBSHvbQ5lqpeIf+8w4K/FuQ26ONYbHuRbR155\t NYNh83MA7l1PKJjZnl6q7OqfsspesXLrFJtVhtMbWm1CtTod+sl58qtrZhDA/0LFZVyB+504x3\t IZe2qiEczHQ/BNJxvlUKpLgOs+4fnzXxmzEJ+8Rjm3ymE0lTlqMi9s97LcgprG4psrqj4jnzmN\t 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Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780067071_80852387255109115f6230d7124acb69_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780067072;\tbh=7wU/O/WdWf7tOwoYCWljXJTGgYYQE5+WCGyEiY6iyOM=;\tb=FOGP0c0IldXIFRrUyeRLa6k6fGfOlOnY/Idp3YZMYt4kYrV+4+uhDfkgo2nGpYrweIrk\t2RFB3y3tDY9sfQVhlYrFEHiLD+xCELILe6mwNgcwR8NNldZCNBTfPxVGKPnfVfGpdLw5pm\t5zL6VbNM1p3jH+qtAj5lAWiIJLrMzl+73r9F37Yaflhe3SPmm1nl+KbMPg8V6xqPVasGIH\tW8Y+cEmBzJfLXz1EiCkZldstHhkI2t3I9oZYyIsANO9vkA4sJ+dTQFK2g8pJu7zinO2Z87\tqkp0FShKVP2rPKyaq76nBOG+uBCuDyki8AR0F/Y94Hn2N5546TV+tYjWabqx4xbQ== Date: Fri, 29 May 2026 15:04:32 +0000 (UTC) From: Braehead Medical Practice MIME-Version: 1.0 Message-ID: <791f4ff16828a18154a183788d1b0520@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id m3dVgp8VRSuR5f-avg6iJA for ; Fri, 29 May 2026 15:04:38.267 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSylJ-000000010ei-0n59\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSylI-00000009t22-2p0o\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: by recvd-6d75975858-m7sbl with SMTP id recvd-6d75975858-m7sbl-1-6A19AB00-62\t2026-05-29 15:04:32.413283708 +0000 UTC m=+2655659.380494255 Received: from [172.31.170.109] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid 3K011lMhTGGhJxqCmeZ8RQ\tfor ;\tFri, 29 May 2026 15:04:32.117 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Fri, 29 May 2026 16:04:37 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Braehead Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.y5jcVAnPulgR4XGVszkGiDXAgYqIO0SEomJoDYNbl26L4ZQC+Es5LlcJ/leYps8xrpWbXWmkdbW1ArZWyxSdGK+uXHvV1q+RTMwxO+0KcaGTHwriiNZMM/eOEH0WiEcJta34E9CBid6pGmf4NbFwUHb32QItEcwE4WegPCoJuY5vSNaOaU4/LtqmVUEDIDTWfVPYyTx0Ak6E8RQBTH6hvnYINF+Kpi/rYOEURoKxpU0mgdsfvY+FgIgE//82rhd288W8VlcRvkhIhVuT2nIGng== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.24) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.24) [asn: 11377(-0.23), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 791f4ff16828a18154a183788d1b0520@_ X-Milter-Del: X-Spam X-Spam-Score: 1.2 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","SPF":"fail","to":"MMA Legal ","from":"Braehead Medical Practice ","subject":"Braehead Medical Practice has sent a copy of your Subject Access Request","html":"

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75"} [2026-05-30 17:07:18] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

,   Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233   Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.    , 2026-05-30 17:07:18, 2026-05-30 17:07:18)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

, � Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �, 2026-05-30 17:07:18, 2026-05-30 17:07:18)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): 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[2026-05-30 17:12:13] production.DEBUG: Inbound email data {"from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","subject":"Re: Data Subject Access Request - Mr George Hunter","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.38;\tiprev=pass (mail-ukwestazon11010038.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.38;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.38 ARC-Authentication-Results: i=1; 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Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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","attachments":"1","dkim":"{@nhs.scot : pass}","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpir4klhc4he3aaIHgK1S"}} [2026-05-30 17:12:13] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 17:12:13, 2026-05-30 17:12:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 17:12:13, 2026-05-30 17:12:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 17:31:35] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","attachments":"1","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"0c45dcdf-d85a-4378-bc79-244f3294513e\"}}","dkim":"{@nhs.scot : pass}","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) 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(mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11010037.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.37;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.37 Content-Type: multipart/related; boundary=\"_004_LOYP123MB2687AEC174D2D5AA7968D2E69A092LOYP123MB2687GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=xckGtbOT04WoY4ijJDjLheq+gIoHBCT8KQ6B2rJ5hcA=; b=CkXXAh5LAGz/89aoMv81O442md+9qIiotgsMcXjXK3AbECOLAzN3De574ws6ARgRinkKAEw7uzxanoE57WNbdqsswXtUzUzIghuXGpSkFHiG62dhNpZ56V29lUFgGQ+ZbpTCY5gHo2mQGLCBheKwBd3Ozcmw8adRZi/V24tFk3MUyhSBKkslD7Ln89DE/vGQAHjousGXKek8ejHAbbTPnRv0Zd4uVlcrflBhnD94C8FOCGrTJXjgCjfEWzj1Ay2zpYmPUhoEvws3V8QjqU963JxhJMBsbpYTpsMfqPvJEM8Js2NEVoEapei1UjUyYKj3IF0CU9v5S4mjCOLzQphmZA== Date: Thu, 28 May 2026 12:09:24 +0000 From: \"SAR Team (NHS GREATER GLASGOW & CLYDE)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id bC-IR8XjQW2YZ1YEwmcfkg for ; Thu, 28 May 2026 12:09:29.635 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZYG-00000008etH-26u9\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:09:28 +0100 Received: from mail-ukwestazon11010037.outbound.protection.outlook.com ([52.101.195.37] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZYG-00000005s9L-0l7X\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:09:28 +0100 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ea::7) by LO4P123MB6741.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2e2::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.13; Thu, 28 May 2026 12:09:24 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Thu, 28 May 2026 12:09:24 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.37 as permitted sender) client-ip=52.101.195.37; envelope-from=ggc.sarteam@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 13:09:28 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Ms Tonie Marie Mcalister Thread-Index: AQHc7pG0I6Gv1MdXn0qFZjIOM558SLYjWH3K Thread-Topic: Data Subject Access Request - Ms Tonie Marie Mcalister To: MMA Legal X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 5c72ca82-610a-4ca2-070f-08debcb1f530 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:09:24.1707 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 8R6tNBRd6FojVMet7PA8Wv79pYlMPprllNjOf1pF5zUkLedILuW+J0FSeJwnmEs0YtvgZtKhcjbm6Cn0WgYG5wC3j93gm6Lj4trW50+OTAw= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO4P123MB6741 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.37 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.40) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.94) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.69) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.71) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5c72ca82-610a-4ca2-070f-08debcb1f530 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","SPF":"fail","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phps6nmap9aocsf5KWFaWc"}} [2026-05-30 17:31:35] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 17:31:35, 2026-05-30 17:31:35)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
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, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 17:31:35, 2026-05-30 17:31:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 17:46:05] production.DEBUG: Inbound email data {"subject":"Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"hswsubjectaccessrequests@aberdeenshire.gov.uk\"}","html":" Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
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msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(786006)(1800799024)(366016)(11063799006)(56012099006)(18002099003)(38070700021)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|376014|786006|1800799024|366016|11063799006|56012099006|18002099003|38070700021|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 9ebb6f44-1616-4a36-6369-08debd7d9cc6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB2956:EE_|LO8P265MB7879:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@aberdeenshire.gov.uk : pass}","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"H&SW Subject Access Requests\t","text":"Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________","attachments":"0","cc":"Acknowledge email ","sender_ip":"185.151.28.75"} [2026-05-30 17:46:05] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 17:46:05, 2026-05-30 17:46:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 17:46:05, 2026-05-30 17:46:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 17:50:44] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Fw: Data Subject Access Request - Mr Darren Downie","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","SPF":"fail","attachments":"5","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"33b09c5a-0cb2-44a4-b3af-ba64f2324d3b\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue 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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpk5apsbr0pjoqf7906Ur"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpihbvop8mv4an9ZJcVSG"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php04kl2bc6gvp9cf4flUR"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpd15h5n7orhr77QHLR0M"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpn4t914ujt1q66kKeEVo"}} [2026-05-30 17:50:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 17:50:44, 2026-05-30 17:50:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 17:50:44, 2026-05-30 17:50:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 17:54:51] production.DEBUG: Inbound email data {"attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nhs.scot : pass}","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}","html":"
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","subject":"Re: Data Subject Access Request - Miss Helen Martin","text":"Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.66;\tiprev=pass (mail-uksouthazon11010066.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.66;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.66 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.44); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.03) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.196.66(-0.78)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.66:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(-0.73) [-0.73011418739232] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.79) [-0.79356228316255] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72031169626366] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO2P123MB5654DAEDB0B1DF5F6A794FC2DF162@LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.5 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB5654.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(19092799006)(376014)(1800799024)(69100299015)(366016)(8096899003)(18002099003)(22082099003)(38070700021)(56012099006)(11063799006)(5023799004)(6133799003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|19092799006|376014|1800799024|69100299015|366016|8096899003|18002099003|22082099003|38070700021|56012099006|11063799006|5023799004|6133799003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 2a10eb3c-042a-4ed0-6421-08debd811347 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB5654:EE_|LO6P123MB6673:EE_","sender_ip":"185.151.28.76","to":"MMA Legal ","from":"dg.dpa-office "} [2026-05-30 17:54:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 17:54:51, 2026-05-30 17:54:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 17:54:51, 2026-05-30 17:54:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 17:59:45] production.DEBUG: Inbound email data {"from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

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LNXP265MB1529:EE_|LO0P265MB5976:EE_ x-originatororg: nrscotland.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"softfail"} [2026-05-30 17:59:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 17:59:45, 2026-05-30 17:59:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 17:59:45, 2026-05-30 17:59:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 18:03:18] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.74;\tiprev=pass (mail-ukwestazon11020074.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.74;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.74 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=eastlothian.gov.uk; dmarc=pass action=none header.from=eastlothian.gov.uk; dkim=pass header.d=eastlothian.gov.uk; arc=none 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multipart/alternative; boundary=\"_000_ca929c0509a542e8991a347e09f72f8dLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=5SN5VGMJ/kHtuLfdQ4oWVn4UFkDZmx8vDO9Lt9yiYHw=; b=UrppJYCndeziDV1ZJQOMxTVePFMdLEO1MSgmILZ+rL6ebhhNj/OUOLghZpCAzs5DOQVnP8QJ8PSzhD6QaXbnzL/8sAW3ujwqTRP2H7JHmYWEddvrF7X7x133uQQKjskFwj3uh/fSZw2blh+Wpo6yXjGPpy7wjO8euXZgYDAhcAlp1ROI/QeKreWv192xe+z5nemcV3JItrZiHeuUyXuSgrnhGNoymhGgvqA0Y4Do7vU5edX8BnTz8MQ2KYJFsWWcxiWlK03VQ3iTrTgXsgGn54fEOXCvyOvH6npUgPGXMocmA6UGj1XN6NR6GV/2uiou/v4BDvtsZXu7FKmNxa2RxQ== Date: Thu, 28 May 2026 09:40:30 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NFtwmyD2TeqtRF2ghbFP2A for ; Thu, 28 May 2026 09:40:36.109 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSXEB-00000007uQT-01Jy\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 10:40:35 +0100 Received: from mail-ukwestazon11020074.outbound.protection.outlook.com ([52.101.195.74] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSXEA-00000009jBP-2Uaj\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 10:40:34 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by CW1P265MB7616.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:210::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 09:40:30 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 09:40:30 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.195.74 as permitted sender) client-ip=52.101.195.74; envelope-from=sar@eastlothian.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 10:40:34 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7oYGq3jpXFRdtUC/TIeXzVA+pA== Thread-Topic: Response from Subject Access Request Mailbox To: \"evidence@mmalegal.co.uk\" X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 62899a45-1f7b-48c9-3861-08debc9d2886 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 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SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72192341461973] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58126968243812] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72129545483413] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: ca929c0509a542e8991a347e09f72f8d@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.0 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(10070799003)(7049299003)(3109299003)(69100299015)(376014)(366016)(55112099003)(12063799003)(11063799006)(56012099006)(6133799003)(5133699003)(18002099003)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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pass}","sender_ip":"185.151.28.76","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
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**********************************************************************
","subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"Subject Access Request "} [2026-05-30 18:03:18] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 18:03:18, 2026-05-30 18:03:18)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 18:03:18, 2026-05-30 18:03:18)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 18:03:54] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.42;\tiprev=pass (mail-ukwestazon11011042.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.42;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.100.42 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass 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Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","to":"MMA Legal ","from":"\"gp55766-clinical (Culloden Medical Practice)\"\t","text":"Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------"} [2026-05-30 18:03:54] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 18:03:54, 2026-05-30 18:03:54)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 18:03:54, 2026-05-30 18:03:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 18:07:52] production.DEBUG: Inbound email data {"SPF":"softfail","subject":"Subject Access Request Ref edir:61703","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; 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h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.75","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}"} [2026-05-30 18:07:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner’s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 18:07:52, 2026-05-30 18:07:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 18:07:52, 2026-05-30 18:07:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): 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[2026-05-30 18:11:31] production.DEBUG: Inbound email data {"from":"TAY accessmrninewells ","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-CC046C8A.pdf\",\"name\":\"DSAR-CC046C8A.pdf\",\"type\":\"application/pdf\",\"content-id\":\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\"},\"attachment2\":{\"filename\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"name\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\"},\"attachment3\":{\"filename\":\"POA.jpeg\",\"name\":\"POA.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"ID.jpeg\",\"name\":\"ID.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\"}}","html":"
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"4","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","subject":"Fw: Data Subject Access Request - Mr Thomas Burns","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","content-ids":"{\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\":\"attachment1\",\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\":\"attachment2\",\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\"}","sender_ip":"185.151.28.75","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpthk6o49mrufr5DHGwfz"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpatsgag2r9tsq2MwZapw"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpp6fkp47024u33mEhvLL"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php56cugpjs7srreoAg1v0"}} [2026-05-30 18:11:31] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 18:11:31, 2026-05-30 18:11:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 18:11:31, 2026-05-30 18:11:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 18:22:19] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"DataProtection ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. 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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95146808363929] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58230194029455] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9419157441773] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB3255684D1BC2D9EEFE800CDCDE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR 2026 86 - Response","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpf91qu7rr2ehvdnX0iuf"}} [2026-05-30 18:22:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 18:22:19, 2026-05-30 18:22:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 18:22:19, 2026-05-30 18:22:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 18:22:31] production.DEBUG: Inbound email data {"from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","dkim":"{@nhs.scot : pass}","subject":"Fw: Data Subject Access Request - Mrs Diane Donald","attachments":"6","sender_ip":"185.151.28.76","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"72f1e095-b261-49e8-8204-2eec2dd67917\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"f3787370-abf4-4165-a27e-3367a1cec607\"},\"attachment3\":{\"filename\":\"DSAR-1A6397FC.pdf\",\"name\":\"DSAR-1A6397FC.pdf\",\"type\":\"application/pdf\",\"content-id\":\"D81ED4EFFD0DDE41B65641C3678A4A3E@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"name\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"656E50E47D2D8549856515E6CB312C55@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"6AB3886EA1A54D4FB3698EB97DAE46AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
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Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phprvqc92mb58hb5uWqG8l"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpj5fpit61r1feeDwsyL7"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php5ag283d2ej0h1O9lEjq"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phphu72m53lvb6j4omYD7v"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsvul8uhkrm38fQaeXGJ"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php08sdtfp5ebm919krjOL"}} [2026-05-30 18:22:31] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 18:22:31, 2026-05-30 18:22:31)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 18:22:31, 2026-05-30 18:22:31)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 18:27:24] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@south-ayrshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Fitzpatrick B SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachments":"1","sender_ip":"185.151.28.75","from":"DataProtection ","subject":"SAR 2026 87 - Response","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.117;\tiprev=pass (mail-ukwestazon11022117.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.117;\tspf=pass smtp.mailfrom=south-ayrshire.gov.uk;\tdkim=pass header.d=south-ayrshire.gov.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.101.117 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=south-ayrshire.gov.uk; dmarc=pass action=none header.from=south-ayrshire.gov.uk; dkim=pass header.d=south-ayrshire.gov.uk; 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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php6q8qt5o7pikddPafi9O"}} [2026-05-30 18:27:24] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 18:27:24, 2026-05-30 18:27:24)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 18:27:24, 2026-05-30 18:27:24)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 18:42:18] production.DEBUG: Inbound email data {"subject":"Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records","content-ids":"{\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\":\"attachment3\",\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\":\"attachment1\",\"da4fa993-95ac-4fdb-afbf-690def21a2c3\":\"attachment2\"}","html":"
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-tvzdisip.png\",\"name\":\"Outlook-tvzdisip.png\",\"type\":\"image/png\",\"content-id\":\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\"},\"attachment2\":{\"filename\":\"Outlook-orzvodab.png\",\"name\":\"Outlook-orzvodab.png\",\"type\":\"image/png\",\"content-id\":\"da4fa993-95ac-4fdb-afbf-690def21a2c3\"},\"attachment3\":{\"filename\":\"Outlook-dky4iqsh.png\",\"name\":\"Outlook-dky4iqsh.png\",\"type\":\"image/png\",\"content-id\":\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\"}}","text":"Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"3","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.41;\tiprev=pass (mail-uksouthazon11011041.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.41;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.41 ARC-Authentication-Results: i=1; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.95.41(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.41:from] X-Symbol: DKIM_REPUTATION(-0.75) [-0.75312239542438] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.61715205931949] X-Symbol: SPF_REPUTATION_HAM(-0.74) [-0.74364495081224] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687FB8902688C6DB95D74CF9A162@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Enabled=True;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SiteId=10efe0bd-a030-4bca-809c-b5e6745e499a;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SetDate=2026-05-29T10:23:19.230Z;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Name=Unprotected - Marked as Sensitive;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_ContentBits=1;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Method=Privileged; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(19092799006)(6049299003)(376014)(366016)(8096899003)(18002099003)(22082099003)(38070700021)(4053099003)(4013099003)(6133799003)(3023799007)(56012099006)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|19092799006|6049299003|376014|366016|8096899003|18002099003|22082099003|38070700021|4053099003|4013099003|6133799003|3023799007|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 844eaaea-5165-4331-2679-08debd6c4e41 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|CWLP123MB3379:EE_","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php3rtnilqpe6ckdFTM3Cv"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpb238oqv5j4a7d3Wx419"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php0frrpom3da993TMsOZV"}} [2026-05-30 18:42:18] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 18:42:18, 2026-05-30 18:42:18)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 18:42:18, 2026-05-30 18:42:18)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 18:48:53] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"4f394150-d876-41ea-a17a-d299d6f6cdeb\"}}","content-ids":"{\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\":\"attachment2\",\"4f394150-d876-41ea-a17a-d299d6f6cdeb\":\"attachment3\",\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\":\"attachment1\"}","subject":"Re: Data Subject Access Request - Mr James 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References: \t\t\t\t Resent-Date: Thu, 28 May 2026 08:45:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Thread-Index: AQHc2KClGK/tTGJKB0mnCH5urREGJLX3kFhggAF0L9WAHeYtj4AABOKsgAARaQCAAuKrRIAAEwPpgAiCTA8= Thread-Topic: Data Subject Access Request - Mr James Cassidy To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 2e381d99-0a31-4d1f-2c98-08debc8d11a8 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 07:45:19.0444 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 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As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachments":"3","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phprfi2eaeq4o1r0bQhXq2"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdlj22bfqj05c0WCAxHS"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvld3gi0nhs167d1R5tB"}} [2026-05-30 18:48:53] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 18:48:53, 2026-05-30 18:48:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. 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This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 18:48:53, 2026-05-30 18:48:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 18:51:54] production.DEBUG: Inbound email data {"from":"DataProtection ","content-ids":"{\"1c89986d-35a9-4842-917f-679cea94bbcf\":\"attachment1\",\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\":\"attachment2\",\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\":\"attachment3\",\"f1e4b142-8979-4bba-b309-32bd06fd0416\":\"attachment4\"}","dkim":"{@south-ayrshire.gov.uk : pass}","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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boundary=\"_009_CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=3M0vsVsZCkpUu/cB3R8byTvYX5UyTMn4XE0ah65prTY=; b=Ko0QFHiUMfFXED7Zvp41u6fQv9adBcuaBRp3BgZ3r5WQjt5Ysm0KJ1UbdWaEVdFP4/S5UEbwr8Ek9DbNrq8NbHb/MNmiM2xshF9pp/xeynacB+oF0nSccUIGcX/6EvrnTwlS+K7gX96JxepXHM0as713WTtNISDW9oytx3oo+9BAQH7PqnyiB4afLgppHr9iKSl2hSqZXljVELDGhnJ1ipLoBBfP9DMKJdJIRobBlwKRdPqccV9As6SWwMvhm3kTNpkoATjC2h3iMzMWh0Ak04qsaLfW15Ksi1KdHpihOtcCD+XGShD3OXqrVKLhKpqe4b5ZPNUKXSbz1upwMKCZAg== Date: Thu, 28 May 2026 13:32:24 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 1mu2vWFIR-eKMxzrc2CzyA for ; Thu, 28 May 2026 13:32:32.396 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSaqc-00000009L06-3lKs\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:32:31 +0100 Received: from mail-ukwestazon11020121.outbound.protection.outlook.com ([52.101.195.121] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSaqc-00000004l3g-1IcR\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:32:30 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO2P265MB7275.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:375::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.121:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95157500175457] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.58) [-0.585784299002] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94205485834976] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.121(-0.58)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~] Message-ID: CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -17.7 (-----------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(6049299003)(376014)(1800799024)(786006)(38070700021)(13003099007)(11063799006)(5023799004)(56012099006)(4143699003)(3023799007)(8096899003)(22082099003)(18002099003)(4013099003)(4053099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|366016|6049299003|376014|1800799024|786006|38070700021|13003099007|11063799006|5023799004|56012099006|4143699003|3023799007|8096899003|22082099003|18002099003|4013099003|4053099003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO2P265MB7275:EE_","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR/2026/105 - Response","attachments":"5","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmcke65rup0m58mpgT6h"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpm89ov1i79qtn9U9JqqX"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppcvahpivocgedgMDfb1"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phphhpmn0tj3el9fCvbY1n"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php6o7u74cqrri92Blu4vR"}} [2026-05-30 18:51:54] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph’s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph’s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 18:51:54, 2026-05-30 18:51:54)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 18:51:54, 2026-05-30 18:51:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 18:55:24] production.DEBUG: Inbound email data {"content-ids":"{\"image001.png@01DCEF60.B5AB3EF0\":\"attachment2\",\"image002.png@01DCEF60.B5AB3EF0\":\"attachment3\",\"~WRD0000.jpg\":\"attachment1\"}","text":"OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.79:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.62) [-0.62977549322602] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.85) [-0.85124131822563] X-Symbol: SPF_REPUTATION_HAM(-0.75) [-0.75920021322859] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.31); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-1.09) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.195.79(-0.84)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] Message-ID: a06afc3f792d4b58aeb15d58ef88818b@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -6.4 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.18]","from":"Data Protection Subject Access\t","subject":"RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","html":"

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0000.jpg\",\"name\":\"~WRD0000.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0000.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEF60.B5AB3EF0\"},\"attachment3\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEF60.B5AB3EF0\"}}","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php6amggvjt46gmfwAnt8l"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php3mqlmtsh7rka1HNzNsu"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdsdaln5p7cvse0rCN9e"}} [2026-05-30 18:55:24] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Làrach-lìn: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Làrach-lìn: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-30 18:55:24, 2026-05-30 18:55:24)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-30 18:55:24, 2026-05-30 18:55:24)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): 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[2026-05-30 19:01:19] production.DEBUG: Inbound email data {"to":"MMA Legal ","text":"Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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and (iii) do not copy the email or disclose its contents to anyone.

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, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 19:01:19, 2026-05-30 19:01:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 19:01:19, 2026-05-30 19:01:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 19:07:51] production.DEBUG: Inbound email data {"attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}","to":"MMA Legal ","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Thu, 28 May 2026 11:03:50 +0000 Received: from LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM ([::1]) by LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM ([fe80::6951:d846:a816:c53d%6]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:03:50 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of CWXP265CU009.outbound.protection.outlook.com designates 52.102.166.22 as permitted sender) client-ip=52.102.166.22; envelope-from=postmaster@CWXP265CU009.outbound.protection.outlook.com; helo=CWXP265CU009.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 12:03:54 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Automatic reply: Data Subject Access Request - Shirley Young Thread-Index: AQHc7pGojTxVDzPP/Um2XPKZMYn2rbYjRjAY Thread-Topic: Data Subject Access Request - Shirley Young To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO2P123MB1872.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:50.5870 (UTC) X-MS-Exchange-Inbox-Rules-Loop: BothwellMedicalCentre@lanarkshire.scot.nhs.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LOYP123MB2942 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.102.166.22 X-OriginatorOrg: lanarkshire.scot.nhs.uk X-Spam-Report: Action: no action Symbol: GENERIC_REPUTATION(-0.74) Symbol: FROM_HAS_DN(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.18) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_POLICY_SOFTFAIL(0.10) Symbol: IP_REPUTATION_HAM(-0.96) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.54) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_ALLOW(-1.00) Symbol: SPF_REPUTATION_HAM(-0.72) Symbol: DKIM_TRACE(0.00) X-Symbol: GENERIC_REPUTATION(-0.74) [-0.74233871329585] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.18); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_POLICY_SOFTFAIL(0.10); DMARC failed [scot.nhs.uk : SPF not aligned (relaxed), DKIM not aligned (relaxed), none] X-Symbol: IP_REPUTATION_HAM(-0.96) [asn: 8075(-0.23), country: US(-0.01), ip: 52.102.166.22(-0.73)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.102.166.22:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.102.0.0/16:c] X-Symbol: DKIM_REPUTATION(-0.54) [-0.54070436597321] X-Symbol: RCPT_COUNT_ONE(0.00); 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x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.82","SPF":"pass","from":"Bothwell Medical Centre ","subject":"Automatic reply: Data Subject Access Request - Shirley Young","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}"} [2026-05-30 19:07:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

·          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

·          prescription requests

·          test results or 

·          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: · appointment requests-unless you have received a message asking that you email us for a CDM appointment. · prescription requests · test results or · general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 19:07:51, 2026-05-30 19:07:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 19:07:51, 2026-05-30 19:07:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 19:08:13] production.DEBUG: Inbound email data {"to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.75","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: l/PyHOicjsaJ5U8lHBORDgeCdBP3e/9WJfHtMf3ZoegxWZpQt5RH+PSuLRIPoYrg6/gxrwek2Gk2alRo/dgGBRlUp5qJsyKOTLteJFTIvVnvOvFLPn8noRXVNH2nPTobAjoNAoVhd67CIx4d/+C7fxr23dCwcrBd7EAyeVrpLgR7JO9GixYxswjwW7eh2dXEIH3ZJN8aK5B3fCyMA60XolPog3Dr5DwrpaHSXcoPUPpcd4Kr+OTtUJwADR+hys2NOP6VbVgU0gBxb1/eERCrwtp7TWfLo4wUwY6IkHjKNBsVq0XSASkU+yW+O5130k6Rn3wUOu9o1TA1at3Di0p7axuK172xM6kTYU1eLOSKHuwNDYw0yJZqtEgJ+wuZ0aY4prZcGtYNUsDTtkMYbjLPCiKQXbqixZUKs7nkWbsVg8tODCzpB3pRfX2HikdaIX9r x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <3OqLRedPStm4yR8EcZ7zpg@geopod-ismtpd-4> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c8ca5b74-2aea-47d5-6278-08debca8fae6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"fail"} [2026-05-30 19:08:13] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 19:08:13, 2026-05-30 19:08:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 19:08:13, 2026-05-30 19:08:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 19:08:28] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:05:31 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:31 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.95.75 as permitted sender) client-ip=52.101.95.75; envelope-from=sar@eastlothian.gov.uk; helo=LO2P265CU024.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHmJzAy9E6jKE6Is/zy/B9qXQ== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: cd24eb86-e6de-454f-8d2d-08debca908b6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:31.4541 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.75 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.82) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: SPF_REPUTATION_HAM(-0.50) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: E5Hg9bS4AT97e0JgGwRtyYgfZ9b9tlT2v+X2C3glLCJKcP0cF8OA9uMZL3ukP8gZtJurYnKK9m3TOZJgAhLRqz+EcKjkpbs4GVS1j3cNlU91S0Xce3m2b4qIVGjQykDOFP57bKiYL6qFfdiL09H9/itPYzLwl6Si+51DQSpRd9t3Vfip56anLZ9q+wXET/1OJzBW2ri+XguZ4Nn+TXd+thlulqcxLCkENdKx7wCK+4LwOX8u/SI3Mv1Www1mwcfmUtP8c5FzfYsOWTGCzMXPX5x5c6fG/7s9Fi+twgel5RB3WbumQLC2xdnS55O+yma17T6O011ErDvML4Cd7ZiNTf1QUNJMNZTonuRC4mH0GT69wmd3AN+yld9Rs4vXfT9ge04iVEV0fczwzsNuqQaXGlQVjjB6H5wgsp8fo52tvNhzxctDlvxXc78d5hpE5Efz x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: cd24eb86-e6de-454f-8d2d-08debca908b6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","to":"MMA Legal ","from":"Subject Access Request ","sender_ip":"185.151.28.75","SPF":"fail"} [2026-05-30 19:08:28] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 19:08:28, 2026-05-30 19:08:28)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 19:08:28, 2026-05-30 19:08:28)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 19:10:45] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal "} [2026-05-30 19:10:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


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This email and any files transmitted with it are confidential and
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are addressed. If you have received this email in error please notify
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sender. East Lothian Council do not accept liability for errors or
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, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 19:10:45, 2026-05-30 19:10:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


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Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 19:10:45, 2026-05-30 19:10:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 19:22:05] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.21;\tiprev=pass (mail-ukwestazon11010021.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.21;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.21 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ea69aa5b-149e-4847-75fc-08debd727546 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P123MB6414:EE_|CWYP123MB9031:EE_","to":"\"evidence@mmalegal.co.uk\" ","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 19:22:05, 2026-05-30 19:22:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 19:22:05, 2026-05-30 19:22:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 19:23:00] production.DEBUG: Inbound email data {"html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

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boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal "} [2026-05-30 19:23:00] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

,   Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827   Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.    , 2026-05-30 19:23:00, 2026-05-30 19:23:00)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-30 19:23:00, 2026-05-30 19:23:00)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 19:29:10] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Fw: Data Subject Access Request - Ms Tonie Marie Mcalister","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"6","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.49;\tiprev=pass (mail-uksouthazon11011049.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.49;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.49 ARC-Authentication-Results: i=1; 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","content-ids":"{\"00c5a7d6-e136-4f68-9292-a99bf55d7b2d\":\"attachment1\",\"369E4CB3C29341439774F4149DDB20DC@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"55D8B6CADF6FDF418359B753D84258B9@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"B651FAD86B7CEF42B5C5DD49851F7139@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"ECDAA3EE3BF9CD4482E090309AE7674A@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"b5ce40ac-38d6-42a8-8bf6-84edb5045e36\":\"attachment2\"}","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgrg530dj0d7o9ADdlWc"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php1rg1bnhjr29a9jIAiWF"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php39h1g89gd9ae7jCSOpZ"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpod70aj6uq8tf3RATqrL"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php3mkuemp5qe2i4PJJfLU"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phph42ma4sh7fg63SGdlxa"}} [2026-05-30 19:29:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 19:29:10, 2026-05-30 19:29:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 19:29:10, 2026-05-30 19:29:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 19:46:03] production.DEBUG: Inbound email data {"from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61705","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"evidence@mmalegal.co.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ja/aADs8HB5Dj9JFms6blseMa7TS9e4JYmXEZ5EP578=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=OJ2GaFH4KDqlpHY149j7Q3B9Q2M6zIq+LuBgtiT+My2Ng1yvQxWiTL97pjgjJH/fRD6umWWrhj\t 1sdejN6IL6T6yb2InZB8PoVeDl4UwEr4RhOu2VWzbWbY8dCZKJbVgIaYlSEsSoQGchCb5bx7kd\t DOOsqsH4+fkbPsRDnlxpK5L9m5MqpnzAmNbiiT3rf9h8SjR529TNVZl+Muind6jPFI+uy+WDwD\t KF9RImiilV6ykMpWeN+OpjnHXCtb1rMkw3NDapD1EVvTQIPTys/AJIiAXetpwO5i5/5zP45hM3\t gHXJlYcA+U5OPX+2/3YopZLBvHkrGad/vu9J2DFF8owf8g==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; 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Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","sender_ip":"185.151.28.75","SPF":"softfail","text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk"} [2026-05-30 19:46:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner’s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 19:46:03, 2026-05-30 19:46:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 19:46:03, 2026-05-30 19:46:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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[2026-05-30 19:47:55] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","content-ids":"{\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\":\"attachment1\",\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\":\"attachment2\"}","text":"Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.carseviewmedicalrecords@nhs.scot\"}","sender_ip":"185.151.28.75","subject":"Re: Data Subject Access Request - Ms Yvonne Jamieson","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-wffexiel.png\",\"name\":\"Outlook-wffexiel.png\",\"type\":\"image/png\",\"content-id\":\"391d7e66-5cdd-4be9-ad18-2322b01f0f7d\"},\"attachment2\":{\"filename\":\"Outlook-5jot2oou.png\",\"name\":\"Outlook-5jot2oou.png\",\"type\":\"image/png\",\"content-id\":\"408c4c12-ba03-4e28-bf3d-bf6d4138e52d\"}}","html":"
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.85) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.56(-0.62)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.56:from] X-Symbol: REDIRECTOR_URL(0.00); 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x-microsoft-antispam: BCL:0;ARA:13230040|376014|1800799024|19092799006|6049299003|366016|69100299015|5023799004|4013099003|4053099003|6133799003|22082099003|8096899003|13003099007|4143699003|18002099003|11063799006|56012099006|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-1: 3PSHToSZmwVGaw== x-ms-exchange-antispam-messagedata-chunkcount: 2 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 99abc90b-21ea-4bd9-a45e-08debd90d717 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB2435:EE_|LO0P123MB5677:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","from":"TAY carseviewmedicalrecords ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsr58aupu78p499IfWEb"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phprkn49907lcpp3grlDKV"}} [2026-05-30 19:47:55] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
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From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 19:47:55, 2026-05-30 19:47:55)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 19:47:55, 2026-05-30 19:47:55)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 19:59:56] production.DEBUG: Inbound email data {"subject":"Fw: Data Subject Access Request - Mr Michael Oreilly","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"0488d39e-0608-454b-9229-fe8be1777209\"},\"attachment2\":{\"filename\":\"Outlook-onw1iuz1.png\",\"name\":\"Outlook-onw1iuz1.png\",\"type\":\"image/png\",\"content-id\":\"d1f245a8-453e-4d53-a1a5-38b752929bf9\"},\"attachment3\":{\"filename\":\"DSAR-148CE453.pdf\",\"name\":\"DSAR-148CE453.pdf\",\"type\":\"application/pdf\",\"content-id\":\"B23B0C65FA50F54B91631DCD21CCB1AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"WhatsApp Image 2026-04-13 at 17.25.16.jpeg\",\"name\":\"WhatsApp Image 2026-04-13 at 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_010_LO0P123MB6414C6AD6626C4EDC24FB8D3B1162LO0P123MB6414GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=J4h8M98Uoxo3qPzfZgPiYQqKGsgGdgX6j6NXRkDS0Ac=; b=HOS+CTWtfzU7uDmgsXsDxVVCYtcBQb86DUG8etJE+QjXomVkk3OS1wrWcvQmaRvjG5IH3UAZz5cYZQw9/frMjQ6lp7WbqIVMY6ZFQOiLEenc6+j3YuMdYzA6lkh59d/wYqnK2r+k5UwQJA3PtKjBwtAvY97DCDOXr48hA/mig2o9OyLC2XPj/tEkCjHMWRUwIJljFPB3aai1bEtTQ3JVtyBvYmOeVaupFN+m4NclcxgSoaSjBsdafOqItsCP7RT+ilKyNATLXBLlfm4PbtozBrAiRGMcSeueUT9/jvcvHzYf0rsFIR1PqUltOwsxLlGDLPQ60tcg0AEIKkTNDfXcFg== Date: Fri, 29 May 2026 11:40:32 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id wB1B0o_mTru9eFW3Nbrd-w for ; Fri, 29 May 2026 11:40:43.229 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSvZw-0000000Guwy-1oeL\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 12:40:41 +0100 Received: from mail-uksouthazon11010018.outbound.protection.outlook.com ([52.101.196.18] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSvZu-00000005LWz-3OEh\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 12:40:40 +0100 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:28d::13) by LO0P123MB6635.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:24d::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; 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DKIM trace symbol [nhs.scot:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: GENERIC_REPUTATION(-0.65) [-0.65451951154778] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.88) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.18(-0.65)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.18:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69689755700376] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~, 10:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.68) [-0.68499069586526] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: LO0P123MB6414C6AD6626C4EDC24FB8D3B1162@LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.1 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; 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Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phprkhme3bpaan1ey0YaZH"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phphap72tu9qfnv7aVJmui"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdf9gn87lo3pfaitXKqn"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpokuulahl1ln0fPwdRYM"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdv4q8n05hi0q2kp930h"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbh2rvfns4jvq6tyr7Jr"}} [2026-05-30 19:59:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 19:59:56, 2026-05-30 19:59:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 19:59:56, 2026-05-30 19:59:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 20:06:25] production.DEBUG: Inbound email data {"content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","attachments":"2","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.68;\tiprev=pass (mail-ukwestazon11010068.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.68;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) 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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11010068.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.68;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.68 Content-Type: multipart/related; boundary=\"_005_CWLP123MB365033814979BC77EB5F910EFA092CWLP123MB3650GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=EoAwYICM7lG+TtRBUylBY/YkUz5k1bXVK1bTYi7x9BE=; b=rg0529siZWIlRd0AFyhGix5BQ+/IgjRG6k/FdVLF8gmV3ieH/JZGxNEcOGNUuR2BfwFiEnEagJqMBO7iHaFfDaR1OT2Za3jiJ8b9BoVSGhJaF6WcJk30YQUt+gW+K4lh9WfYvDrqsHXizG5ouBkCpofRDL1g/CGl/dwcZvva7Zzs0S/l7bmcGHhfOL9tdvRkddGooXw5j6KgaIt9VTsp+JM02ZeFhkdi4H660ornaRLqdFyx+7rF8lURHmB8fVnS83kzvKoil82QJIOxQA1cMoxciGdXjq0lAH0/SQcOlEJtJkzPNO4uhcyaARR6z1xx5MSuahksN4Zp3uVilotH9g== Date: Thu, 28 May 2026 12:03:12 +0000 From: dg.patientservices In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id KkQTlI8rQxSB4B-YQDCg_Q for ; Thu, 28 May 2026 12:03:18.937 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZSH-00000009Esd-3jkk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:03:18 +0100 Received: from mail-ukwestazon11010068.outbound.protection.outlook.com ([52.101.195.68] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZSE-00000005Tge-2xaI\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:03:17 +0100 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:94::5) by LO9P123MB8045.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:3e8::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 12:03:12 +0000 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM ([fe80::e329:fcfc:e21d:c970]) by CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM ([fe80::e329:fcfc:e21d:c970%3]) with mapi id 15.20.9870.023; Thu, 28 May 2026 12:03:12 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.68 as permitted sender) client-ip=52.101.195.68; envelope-from=dg.patientservices@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 13:03:17 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Miss Anna Tate Thread-Index: AQHc7pEFptKwFKuy/0+DK4ZoZ1P64rYjVXkp Thread-Topic: Data Subject Access Request - Miss Anna Tate To: MMA Legal X-Forwarded-For: dg.patientservices@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 91f00632-5b42-41ea-bc5a-08debcb117ad X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:03:12.5046 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 2h7FDEEK31xmGZRBu+D8u7JQXYmqbdDgUHIdFTHVFHzdXZJAok08Ihe721Ez9dWxjlxcfvEXoZHAD4+2zhnBVSdyl3IUlSbHNSCdO+MWGiI= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO9P123MB8045 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.68 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: RSPAMD_EMAILBL_FAIL(0.00) Symbol: GENERIC_REPUTATION(-0.64) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.40) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: RSPAMD_URIBL_FAIL(0.00) Symbol: DKIM_REPUTATION(-0.69) Symbol: R_SPF_ALLOW(-0.20) Symbol: ARC_ALLOW(-1.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: ASN_FAIL(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [evidence.mmalegal.co.uk:server fail, dg.patientservices@nhs.scot:server fail] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64348918891749] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.63) [ip: 52.101.195.68(-0.64)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.68:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [nhs.scot:server fail, cwlp123mb3650.gbrp123.prod.outlook.com:server fail, mmalegal.co.uk:server fail, careopinion.org.uk:server fail] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69473356701653] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: ASN_FAIL(0.00) [68.195.101.52.asn.rspamd.com:server fail] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.6794770114183] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB365033814979BC77EB5F910EFA092@CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.8 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(6049299003)(366016)(1800799024)(19092799006)(69100299015)(4013099003)(4053099003)(8096899003)(22082099003)(18002099003)(38070700021)(6133799003)(5023799004)(11063799006)(56012099006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|376014|6049299003|366016|1800799024|19092799006|69100299015|4013099003|4053099003|8096899003|22082099003|18002099003|38070700021|6133799003|5023799004|11063799006|56012099006; x-microsoft-antispam-message-info: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 91f00632-5b42-41ea-bc5a-08debcb117ad x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB3650:EE_|LO9P123MB8045:EE_","sender_ip":"185.151.28.76","to":"MMA Legal ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","SPF":"fail","text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"dg.patientservices ","subject":"Re: Data Subject Access Request - Miss Anna Tate","dkim":"{@nhs.scot : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpothbqdp09fa72Vx7BD0"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbolis0dm4nnr8X2Q5LT"}} [2026-05-30 20:06:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 20:06:25, 2026-05-30 20:06:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 20:06:25, 2026-05-30 20:06:25)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 20:06:50] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"WDHSCP@west-dunbarton.gov.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk header.s=mailanyone20180522 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=192.162.219.22;\tiprev=pass (smtp-out41.electric.net) smtp.remote-ip=192.162.219.22;\tspf=pass smtp.mailfrom=west-dunbarton.gov.uk;\tdkim=pass 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(mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk header.s=mailanyone20180522 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (smtp-out41.electric.net) smtp.remote-ip=192.162.219.22;\tspf=pass smtp.mailfrom=west-dunbarton.gov.uk;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk header.s=mailanyone20180522 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=192.162.219.22 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=\"Windows-1252\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=westdunbartongovuk.onmicrosoft.com; s=selector1-westdunbartongovuk-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=H9cnyGJzHE8N3B3YYYKsMG95E74xFQgh8k1IVeJf5XQ=; b=gHYuqaelPKhcjQ+AO45JrwFvF6pje3wwjoMcOzhrmY1W5OXRxxEKe1TX7fHb20Pfk7pJIJViCGrDigXk3/38Moi1wRMbQHzM2dlBvpHbrk7wrletNW5kPz9GowaPTlzllCKqgQRdJgJOgYRCJfLFIGEqTjjCeN0LsUqRPBUKi40= DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=west-dunbarton.gov.uk; s=mailanyone20180522;h=MIME-Version:Message-ID:Date:To:From; bh=H9cnyGJzHE8N3B3YYYKsMG95E74xFQgh8k1IVeJf5XQ=;b=l+oJs8de0OwUGbwdc73x8E3VuyvioFcz2G4gJXRqHhnPhGwlNbotvYQy+vXLuqN3+lmY+rMclxeBftJYfwoIkXPLzi72O9MiK9gtPWeKVX4oY8ClWwXGe8ojlWuWCIyEbAeeDbiscfR4CVF/6gj8Z0uD5MrCswdfqMn/f8YxYVw=; Date: Fri, 29 May 2026 08:46:59 +0000 From: WDHSCP MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id C1xk-hQbQ06AIsh-PUQaLA for ; Fri, 29 May 2026 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[westdunbartongovuk.onmicrosoft.com:+, west-dunbarton.gov.uk:+] Message-ID: LO2P265MB1565D20E7D7C08F1C0E23818ED162@LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -7.1 (-------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-TLS: TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256 X-Vipre-Scanners: virus_bd;virus_clamav; X-VoiceMessageDuration: 1041 authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=west-dunbarton.gov.uk; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(366016)(376014)(1800799024)(18002099003)(38070700021)(11063799006)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|366016|376014|1800799024|18002099003|38070700021|11063799006|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-recallreportcfmgenerated: true x-ms-exchange-recallreportgenerated: true x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 76078cf9-26b5-42d0-4b9a-08debd5ed8a2 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P265MB1565:EE_|LO2P265MB3342:EE_LegacyOutlookRecall","sender_ip":"185.151.28.76","to":"\"'evidence@mmalegal.co.uk'\" ","from":"WDHSCP ","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\"}","dkim":"{@westdunbartongovuk.onmicrosoft.com : pass, @west-dunbarton.gov.uk : pass}","SPF":"softfail","subject":"Recall: Data Subject Access Request - Mrs Diane Donald","text":"WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�."} [2026-05-30 20:06:50] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, “Data Subject Access Request - Mrs Diane Donald”., 2026-05-30 20:06:50, 2026-05-30 20:06:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�., 2026-05-30 20:06:50, 2026-05-30 20:06:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 20:07:19] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"Braehead Medical Practice ","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=XBracUx7tLj91O3W9CYmjAefnhuXa7CpxYaGbGrcC7s=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=tA6a5b4ImQNYc5e2uKaOpNdE6kjCxTJ71rMzUcsMdg4tJUUxCyXy+J4VDX90cy+f+SxaO3jSL0\t D/wWcS3+T5mz3vSm5oZgu7OrEROrMHVm6ubN9uM8ZWSHLz5lg4mkrKt9aZ4rVgj+kGV96mhMha\t 4rlGrUy1zYOyxc2Gt6kWeBKoAdqAJ1Jm29laaB0QwDMwrpr7CD2wLh3Mw3DsWJ6WXytaxuEUh5\t NsENFYqA0FFDjQu6fLPXN8IGHjZkbw2kitf0mvySQTNCpNut893QViJp6AeZtkWA352ggdgD1Z\t p4gjBbNVN16RKk/c0ipds6NvwmhODewJW88tlkLGSsYA3A==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=XBracUx7tLj91O3W9CYmjAefnhuXa7CpxYaGbGrcC7s=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=NuV9c/5Rjv9TWae89ksqzgdulvbOLrCCOafS+KBSHvbQ5lqpeIf+8w4K/FuQ26ONYbHuRbR155\t 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vOfoY/BsqV8pU61lV4sBNnO0MH0dY2RNSDgXWnBDsXZjdsVOEsp/kwGncchVrs5NWgbEw6wAfu\t NUEflu1KxUVQSW5g58wvKYxJzftnF6B03ufkPJmpzTV9oQfO2Byteih+hgeWHlzrVgFlq8AXtQ\t fCCWbtbqGITjPB3Kw6w5Zpb/cVc0+bTnmmH9I5oJY5M7Eg==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780067071_80852387255109115f6230d7124acb69_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780067072;\tbh=7wU/O/WdWf7tOwoYCWljXJTGgYYQE5+WCGyEiY6iyOM=;\tb=FOGP0c0IldXIFRrUyeRLa6k6fGfOlOnY/Idp3YZMYt4kYrV+4+uhDfkgo2nGpYrweIrk\t2RFB3y3tDY9sfQVhlYrFEHiLD+xCELILe6mwNgcwR8NNldZCNBTfPxVGKPnfVfGpdLw5pm\t5zL6VbNM1p3jH+qtAj5lAWiIJLrMzl+73r9F37Yaflhe3SPmm1nl+KbMPg8V6xqPVasGIH\tW8Y+cEmBzJfLXz1EiCkZldstHhkI2t3I9oZYyIsANO9vkA4sJ+dTQFK2g8pJu7zinO2Z87\tqkp0FShKVP2rPKyaq76nBOG+uBCuDyki8AR0F/Y94Hn2N5546TV+tYjWabqx4xbQ== Date: Fri, 29 May 2026 15:04:32 +0000 (UTC) From: Braehead Medical Practice MIME-Version: 1.0 Message-ID: <791f4ff16828a18154a183788d1b0520@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id m3dVgp8VRSuR5f-avg6iJA for ; Fri, 29 May 2026 15:04:38.267 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSylJ-000000010ei-0n59\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSylI-00000009t22-2p0o\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: by recvd-6d75975858-m7sbl with SMTP id recvd-6d75975858-m7sbl-1-6A19AB00-62\t2026-05-29 15:04:32.413283708 +0000 UTC m=+2655659.380494255 Received: from [172.31.170.109] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid 3K011lMhTGGhJxqCmeZ8RQ\tfor ;\tFri, 29 May 2026 15:04:32.117 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Fri, 29 May 2026 16:04:37 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Braehead Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.y5jcVAnPulgR4XGVszkGiDXAgYqIO0SEomJoDYNbl26L4ZQC+Es5LlcJ/leYps8xrpWbXWmkdbW1ArZWyxSdGK+uXHvV1q+RTMwxO+0KcaGTHwriiNZMM/eOEH0WiEcJta34E9CBid6pGmf4NbFwUHb32QItEcwE4WegPCoJuY5vSNaOaU4/LtqmVUEDIDTWfVPYyTx0Ak6E8RQBTH6hvnYINF+Kpi/rYOEURoKxpU0mgdsfvY+FgIgE//82rhd288W8VlcRvkhIhVuT2nIGng== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.24) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.24) [asn: 11377(-0.23), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 791f4ff16828a18154a183788d1b0520@_ X-Milter-Del: X-Spam X-Spam-Score: 1.2 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","subject":"Braehead Medical Practice has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","text":"� Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �","html":"

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","sender_ip":"185.151.28.75","SPF":"fail"} [2026-05-30 20:07:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

,   Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233   Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.    , 2026-05-30 20:07:19, 2026-05-30 20:07:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

, � Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �, 2026-05-30 20:07:19, 2026-05-30 20:07:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 20:12:15] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; 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Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.76","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","subject":"Re: Data Subject Access Request - Mr George Hunter","content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1ttbdf8n5g8u8KM4lrr"}} [2026-05-30 20:12:15] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 20:12:15, 2026-05-30 20:12:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 20:12:15, 2026-05-30 20:12:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 20:31:36] production.DEBUG: Inbound email data {"text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","SPF":"fail","to":"MMA Legal ","content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","attachments":"1","dkim":"{@nhs.scot : pass}","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Thu, 28 May 2026 12:09:24 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Thu, 28 May 2026 12:09:24 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.37 as permitted sender) client-ip=52.101.195.37; envelope-from=ggc.sarteam@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 13:09:28 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Ms Tonie Marie Mcalister Thread-Index: AQHc7pG0I6Gv1MdXn0qFZjIOM558SLYjWH3K Thread-Topic: Data Subject Access Request - Ms Tonie Marie Mcalister To: MMA Legal X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 5c72ca82-610a-4ca2-070f-08debcb1f530 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:09:24.1707 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 8R6tNBRd6FojVMet7PA8Wv79pYlMPprllNjOf1pF5zUkLedILuW+J0FSeJwnmEs0YtvgZtKhcjbm6Cn0WgYG5wC3j93gm6Lj4trW50+OTAw= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO4P123MB6741 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.37 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.40) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.94) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.69) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.71) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5c72ca82-610a-4ca2-070f-08debcb1f530 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpre4stmtavkdh7zcYznC"}} [2026-05-30 20:31:36] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 20:31:36, 2026-05-30 20:31:36)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 20:31:36, 2026-05-30 20:31:36)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 20:46:07] production.DEBUG: Inbound email data {"attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@aberdeenshire.gov.uk : pass}","sender_ip":"185.151.28.75","subject":"Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363","text":"Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"hswsubjectaccessrequests@aberdeenshire.gov.uk\"}","html":" Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DKIM_REPUTATION(-0.95) [-0.9526068004477] X-Symbol: TO_MATCH_ENVRCPT_SOME(0.00); Some of the recipients match the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aberdeenshire.gov.uk, quarantine] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [aberdeenshire.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.78) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.96.104(-0.55)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.104:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [aberdeenshire.gov.uk:D:+] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: TO_DN_EQ_ADDR_SOME(0.00); Some of the recipients have display names that are the same as their address X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: TO_DN_SOME(0.00); Some of the recipients have display names X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56516519202837] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94827230743648] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [aberdeenshire.gov.uk:+] Message-ID: LO0P265MB29567D151E16E35518F0EE82C1162@LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aberdeenshire.gov.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(786006)(1800799024)(366016)(11063799006)(56012099006)(18002099003)(38070700021)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|376014|786006|1800799024|366016|11063799006|56012099006|18002099003|38070700021|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 9ebb6f44-1616-4a36-6369-08debd7d9cc6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB2956:EE_|LO8P265MB7879:EE_","cc":"Acknowledge email ","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","from":"H&SW Subject Access Requests\t"} [2026-05-30 20:46:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 20:46:07, 2026-05-30 20:46:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 20:46:07, 2026-05-30 20:46:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 20:50:46] production.DEBUG: Inbound email data {"subject":"Fw: Data Subject Access Request - Mr Darren Downie","html":"
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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","attachments":"5","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 20:50:46, 2026-05-30 20:50:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
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, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 20:50:46, 2026-05-30 20:50:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 20:54:52] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"dg.dpa-office ","subject":"Re: Data Subject Access Request - Miss Helen Martin","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}","text":"Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 20:54:52, 2026-05-30 20:54:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 20:54:52, 2026-05-30 20:54:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 20:59:47] production.DEBUG: Inbound email data {"to":", ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Malgorzata.Palgan@nrscotland.gov.uk\"}","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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","sender_ip":"185.151.28.76","from":"","subject":"RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040","text":"Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. 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LNXP265MB1529:EE_|LO0P265MB5976:EE_ x-originatororg: nrscotland.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nrscotland.gov.uk : pass}","SPF":"softfail"} [2026-05-30 20:59:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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, Good afternoon, Thank you for providing the additional information. I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 20:59:47, 2026-05-30 20:59:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 20:59:47, 2026-05-30 20:59:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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[2026-05-30 21:03:19] production.DEBUG: Inbound email data {"html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72192341461973] X-Symbol: FUZZY_RATELIMITED(0.00); 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x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|10070799003|7049299003|3109299003|69100299015|376014|366016|55112099003|12063799003|11063799006|56012099006|6133799003|5133699003|18002099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: evrCgPyhXI0RJXHPHtHvFgRJE0pWLrT2Hcnjkbnb9+qA2LF5cIsxKjXHMMI825BxySPQ7P2v3cAEe+vwcU7NgerK1m1FOYif4ZuqwZ+PDhzLKFuqp6RZc+ua3v8cSx0u8kmCZcuIdW0B82WT7uw50Sv9LA6iyZhqvleBTPtf8clIjGObmQUkelhEp6n02sQAVwD5AdEYKlvJ8DQY8pbXDwDLwk3pICQhAs6nwRqZh1VcCU8bbEg1zzYJxu4IOC1deyFHbT4FEsvxd6dA8FHy+OaaUpflCrlB1gqISkKFr8ErKSoQM9XERHJL61p73rkvbGuVgkB4nL6T7jVJaYQkKctdPV+Likw+JgQ/AfhMGtftlF02rfYA4T2yxx+1nKJG8npLWejzOz+jaxL7yUoo6x6f2wZfpOG6A9MLC+Miw7iD8DN6VnTnOFWBZ731K4XA x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 62899a45-1f7b-48c9-3861-08debc9d2886 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|CW1P265MB7616:EE_","dkim":"{@eastlothian.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","from":"Subject Access Request ","subject":"Response from Subject Access Request Mailbox","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0"} [2026-05-30 21:03:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 21:03:19, 2026-05-30 21:03:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 21:03:19, 2026-05-30 21:03:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 21:03:55] production.DEBUG: Inbound email data {"attachments":"0","dkim":"{@nhs.scot : pass}","text":"Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO3P123MB2955.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(366016)(1800799024)(19092799006)(69100299015)(8096899003)(38070700021)(6133799003)(18002099003)(22082099003)(56012099006)(5023799004)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|376014|366016|1800799024|19092799006|69100299015|8096899003|38070700021|6133799003|18002099003|22082099003|56012099006|5023799004|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ba636997-ece6-4483-7605-08debcb92400 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO3P123MB2955:EE_|LOBP123MB8585:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","SPF":"fail","to":"MMA Legal ","from":"\"gp55766-clinical (Culloden Medical Practice)\"\t"} [2026-05-30 21:03:55] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 21:03:55, 2026-05-30 21:03:55)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.gp55766-clinical@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Pamela Mackenzie,
Good Afternoon, 

Thank you for your email, 

This is being processed. Completion date is set for 29/05/2026.



Regards
Kelly,
Admin Team
Culloden Medical Practice 
Tel: 01463 793777
Email: nhsh.gp55766-clinical@nhs.scot


The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:40
To: gp55766-clinical (Culloden Medical Practice) <nhsh.gp55766-clinical@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Mackenzie
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Pamela Mackenzie
Client Reference: 100827
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray
Name in Care: Pamela Rattray
NHS Number (if known):
Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Afternoon, Thank you for your email, This is being processed. Completion date is set for 29/05/2026. Regards Kelly, Admin Team Culloden Medical Practice Tel: 01463 793777 Email: nhsh.gp55766-clinical@nhs.scot The opinions expressed in this email represent the views of the sender, not Culloden Medical Practice unless explicitly stated. If you have received this email in error, please notify the sender. The information contained in this email may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. ________________________________ From: MMA Legal Sent: 28 May 2026 12:40 To: gp55766-clinical (Culloden Medical Practice) Subject: Data Subject Access Request - Ms Pamela Mackenzie You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Pamela Mackenzie Client Reference: 100827 Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray NHS Number (if known): Previous Addresses (if applicable): 122 Galloway Dr, Culloden, Inverness IV2 7LN Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 21:03:55, 2026-05-30 21:03:55)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 21:07:53] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=h7ew9fbwq7hPhBavrFNI9ppEOYbl1UTa5UYl9NJq3rfVZrkdIDTBTCe8Pg4xYJHjxtj/604U+2\t 6riwdVjtzPMIcO2Qmxm1O2dd5MUyBd0KUqJm5g2ukYp8CaN7VX2qGCyKAoEtQsRW9yDxeYSB6X\t TzeT2ewG6HJfpofSgLw2/GZWNJ/M0G9yecCvY9/YyD/OLskjreFMXIv3TEKc9oWWGRFQZucV9H\t QXYshy+iUSmL62LKo/LA2q9wvjR6R7dOwccUGqm4ABsjEoKvhwdwzXgbZRq84UZLTYoY03NzIo\t FuWASLb0fwNTwgFP1TvNviEIEocw7YnOS+0EVZ778ergIQ==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=ErdMfBidhJ+gaEunzoOsxUe9VcWyrAEs+La2oUKl15k=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=PlA1bJACjWBOfaW9QYhvwoQtLYqIxoaU12MJcytzIVZUZEbRUXDTToK7P+GpJT62bOWWNKYTYl\t 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waamb9uZywborRWMKuYAda9C+xHDE1xnuxDZoUg1XD73hL3dOIKerVERwh+/7nGggokJQ8eoJz\t wYAxE99Y3dCb5mJVoQDGpvJxAD5A4M0/7MSjtLr9lva0fHCDFa70VrO0RnADlY28JxEz2mWlrU\t KDuL+W/zir0IMfe5Ha3F6bBVkaLySdTAZvuvgjf4pXnHvQ==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=eX0BbB4cOUvebBDG+8qL49uP6D2+6wcVjTlubt0OQdY=; b=DHGv+IW3f/XTG70lbg55xFnJrL\tAqYWpHjl8yQmafCbusvX6vLN8dJSZkhP0PfG8AvX+fwy/r7yJhQ1jpnmORvxXRe+ITZnWYA9apNca\tG3kipHZhp1Tp98UQtyaSqJqpCA+8thqJhZtc3SQRjEvBXSMh+xUMC9vb1mzhfLp0wzesR99RVFhwr\tL6RlSE2iZwA9uOCI3rRLGs4zgiySbIs8DwbVYbiVymkRVY0CXTqa1/dZ0V1dLXyrhTOE7f3Fe/4Iz\tQb3eh+tWwlK9LOo3FlVs8JQZZINkJ+r+KPeO39L1k5z+ijSbp4l2AThJgQFO7afL3P3p0jjQ0Mu4w\tcm9NJ9oQ==; Date: Thu, 28 May 2026 17:04:25 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NvcVK6zkT0G4K01JtZYO4A for ; Thu, 28 May 2026 16:04:45.681 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSdDw-0000000AaR5-0UBl\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 17:04:44 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSdDv-00000001nMN-214c\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 17:04:43 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSdDg-0007q0-3w; Thu, 28 May 2026 17:04:41 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 17:04:43 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61703 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.14) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.33) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66289531040282] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.14) [-0.14847339738848] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51844918571924] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.33) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.14)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSdDg-0007q0-3w@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.75","subject":"Subject Access Request Ref edir:61703","from":"informationrightsofficer7@edinburgh.gov.uk","text":"Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"softfail","to":"evidence@mmalegal.co.uk"} [2026-05-30 21:07:53] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner’s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 21:07:53, 2026-05-30 21:07:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61703, ?, Investigations Team Date: 28/05/2026 Our ref: 61703 Your ref: Client: Mrs Hilda Inverarity Dear Investigations Team I refer to your request for information which was received on 28/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 28/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to not receiving documentation back from the Service. I need time to review your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 21:07:53, 2026-05-30 21:07:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e481f8e8-5583-4940-fa80-08debd69ed85 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|CWLP123MB7165:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","sender_ip":"185.151.28.75","attachment-info":"{\"attachment1\":{\"filename\":\"DSAR-CC046C8A.pdf\",\"name\":\"DSAR-CC046C8A.pdf\",\"type\":\"application/pdf\",\"content-id\":\"639D05CB9A92CE4F94820AD4C533F29F@GBRP123.PROD.OUTLOOK.COM\"},\"attachment2\":{\"filename\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"name\":\"21fdc9de-b3d8-4b50-b336-312895eca63d_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"7F1A5B8EBFEC6A40B8D3520624D9D387@GBRP123.PROD.OUTLOOK.COM\"},\"attachment3\":{\"filename\":\"POA.jpeg\",\"name\":\"POA.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"FC116C881235024DB41249D73EE410A0@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"ID.jpeg\",\"name\":\"ID.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"7BD2AD12F41B3A4BA23E78134B8E4521@GBRP123.PROD.OUTLOOK.COM\"}}","html":"
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"4","SPF":"fail","text":"Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbvs3t0g3ier22qaphzi"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpp04dck0n6l7vbcsYp6E"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php6jcuu6cdev831FOsSaA"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php46rk45tmvtu52J7dk7q"}} [2026-05-30 21:11:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data – click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 21:11:33, 2026-05-30 21:11:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Thomas Burns,
Good morning,

Thomas Burns - 20/05/1950

We do not hold any health records for this patient.

This completes your request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 May 2026 13:19
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Thomas Burns
 
Dear Medical Records 

Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. 

Kind regards

Donna Tosh

NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Thomas Burns
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Thomas Burns
Client Reference: 100396
Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF
Date of Birth: 20/05/1950
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, Thomas Burns - 20/05/1950 We do not hold any health records for this patient. This completes your request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 May 2026 13:19 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Thomas Burns Dear Medical Records Please see SAR attached for Medical Records. They are also asking for Incident Information and I will log that part here for the IG Team to deal with. Kind regards Donna Tosh NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Thomas Burns Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Thomas Burns Client Reference: 100396 Client Address: 246 Altyre Street Glasgow G32 7QF, Glasgow , G32 7QF Date of Birth: 20/05/1950 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 21:11:33, 2026-05-30 21:11:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 21:22:23] production.DEBUG: Inbound email data {"from":"DataProtection ","subject":"SAR 2026 86 - Response","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
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intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.74(-0.58)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.74:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95146808363929] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58230194029455] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9419157441773] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB3255684D1BC2D9EEFE800CDCDE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 09abcdd0-d4dc-4bbb-8d84-08debcbb990f x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Mulholland C SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php383pa5cthhlo9WU14xE"}} [2026-05-30 21:22:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 21:22:23, 2026-05-30 21:22:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 86 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Christopher Mulholland. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 21:22:23, 2026-05-30 21:22:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 21:22:33] production.DEBUG: Inbound email data {"html":"
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"72f1e095-b261-49e8-8204-2eec2dd67917\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"f3787370-abf4-4165-a27e-3367a1cec607\"},\"attachment3\":{\"filename\":\"DSAR-1A6397FC.pdf\",\"name\":\"DSAR-1A6397FC.pdf\",\"type\":\"application/pdf\",\"content-id\":\"D81ED4EFFD0DDE41B65641C3678A4A3E@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"name\":\"20bce7ba-a02a-4265-b8a7-f65727d97ad2_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"656E50E47D2D8549856515E6CB312C55@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.23.08.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"6AB3886EA1A54D4FB3698EB97DAE46AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"name\":\"WhatsApp Image 2026-03-13 at 12.22.46.jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"9F3548D118F03645A71F7D8835C85984@GBRP123.PROD.OUTLOOK.COM\"}}","content-ids":"{\"656E50E47D2D8549856515E6CB312C55@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"6AB3886EA1A54D4FB3698EB97DAE46AA@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"72f1e095-b261-49e8-8204-2eec2dd67917\":\"attachment1\",\"9F3548D118F03645A71F7D8835C85984@GBRP123.PROD.OUTLOOK.COM\":\"attachment6\",\"D81ED4EFFD0DDE41B65641C3678A4A3E@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"f3787370-abf4-4165-a27e-3367a1cec607\":\"attachment2\"}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.11;\tiprev=pass (mail-ukwestazon11010011.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.11;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.11 ARC-Authentication-Results: i=1; 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boundary=\"_010_LO0P123MB6414FF98C1376A5391982A1AB1162LO0P123MB6414GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=OBHxgfwzwvz49sGG8Bio44hxgJsgq2jjaVrtLY0IJQY=; b=inqL1qJo7nPKdxuJgC2GWO0n1O/g4lU2s+e8/3k9F8Mmd3VNTnVmDGjbqItzm/lmX5uzMRX5DBbsW8ez83kdoqvGIVcykfJv9IrSiL8/XEtLWqtmtY11bezzx8UHWNIBzCxlrcqX6+ztqvyoaU/4d9s1KAcn7YrKfbD/Kp3iDJehLRL4ubUdClj2ejSwwGgOORG0JClEzZ8ZbDzcSlYaHijLdq69v8B/WnO1WkyLSC+AMyJZpBMY6mOERrK8PmlDs8szdCG83/CD7N41Hf9FoxGF7z7pcB7cYuReor1sCc0cC4A6KHd2nWDt8VcSv06HaQO/MX1z2/+IY+OkPy7B8w== Date: Fri, 29 May 2026 10:19:14 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id E4pRv8tmStWWG_Z4K1GKyQ for ; Fri, 29 May 2026 10:19:27.619 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSuJJ-00000000ELS-1TAo\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 11:19:26 +0100 Received: from mail-ukwestazon11010011.outbound.protection.outlook.com ([52.101.195.11] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSuJI-00000009q14-2aq2\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 11:19:25 +0100 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:28d::13) by LOBP123MB8747.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:47e::16) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; 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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 21:22:33, 2026-05-30 21:22:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mrs Diane Donald,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Diane Donald 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mrs Diane Donald
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mrs Diane Donald
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mrs Diane Donald
Client Reference: 100292
Client Address: 27 St. Andrews Way , Clydebank , G81 1BP
Date of Birth: 16/12/1983
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
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, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Diane Donald Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mrs Diane Donald SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:72f1e095-b261-49e8-8204-2eec2dd67917] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mrs Diane Donald Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mrs Diane Donald Client Reference: 100292 Client Address: 27 St. Andrews Way , Clydebank , G81 1BP Date of Birth: 16/12/1983 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 21:22:33, 2026-05-30 21:22:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 21:27:27] production.DEBUG: Inbound email data {"dkim":"{@south-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","subject":"SAR 2026 87 - Response","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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boundary=\"_004_CWXP265MB325526464CEF4103E90350F7DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=t0sKbFsLdHgznb5b5FbGUP7acGrVBcj4PvNZk9682HQ=; b=KtcOFEcMBGRk8HTxDWIiwNQWwDsw4VZmc+GMWawtdIiT5ruldygZ6seVBzrOy8QvJ9ZKsY7PMdqWEHLEQrRuqGTCwIt9f9jPX3j4O8jQdl743b5iWpFsmSiw8oKagjHKiBNa7TNrAd0rW44PN4/x9ClWx7FAz0r2bxCtvNvDIZT1NC/rk0So3hfR7/8LYW4wIBQnpEseD0Q0IPUCZN/6Ez6yJNvNXaWCJqJpPKNhZKvpqYufnlBNabqX813xqwPsh+hBm9fqcYO3HzNEA/TRtZ2QW84iuXG4BlhtIWtXL7HFXBkQjEDBBcIjCApvpsVvpc7rGBB1jG/3SOqo9CZqfw== Date: Thu, 28 May 2026 13:22:43 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 7ERQhFT5Snif6ZvvQfZhYA for ; Thu, 28 May 2026 13:22:47.347 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSahB-00000009FtH-2dyB\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from mail-ukwestazon11022117.outbound.protection.outlook.com ([52.101.101.117] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSahB-00000000du6-0YEY\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:22:45 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO5P265MB9366.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:4ce::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; 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DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.117(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.117:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94327712130998] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.53) [-0.53806449406665] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94082002983735] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: CWXP265MB325526464CEF4103E90350F7DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.6 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(6049299003)(376014)(1800799024)(366016)(13003099007)(8096899003)(22082099003)(18002099003)(38070700021)(4053099003)(11063799006)(4143699003)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|6049299003|376014|1800799024|366016|13003099007|8096899003|22082099003|18002099003|38070700021|4053099003|11063799006|4143699003|56012099006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ef297abc-c7a4-419a-3dbf-08debcbc3387 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO5P265MB9366:EE_","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpu6u53hhcsqhqd2GL4rN"}} [2026-05-30 21:27:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 21:27:27, 2026-05-30 21:27:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR 2026 87 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk




**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Brian Fitzpatrick. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 21:27:27, 2026-05-30 21:27:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 21:42:19] production.DEBUG: Inbound email data {"subject":"Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-tvzdisip.png\",\"name\":\"Outlook-tvzdisip.png\",\"type\":\"image/png\",\"content-id\":\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\"},\"attachment2\":{\"filename\":\"Outlook-orzvodab.png\",\"name\":\"Outlook-orzvodab.png\",\"type\":\"image/png\",\"content-id\":\"da4fa993-95ac-4fdb-afbf-690def21a2c3\"},\"attachment3\":{\"filename\":\"Outlook-dky4iqsh.png\",\"name\":\"Outlook-dky4iqsh.png\",\"type\":\"image/png\",\"content-id\":\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\"}}","dkim":"{@nhs.scot : pass}","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","content-ids":"{\"10142bd9-cb48-4f5d-8474-2fc602ba03ec\":\"attachment3\",\"7d4a0c0e-e30d-49d8-887c-d91a8acaa889\":\"attachment1\",\"da4fa993-95ac-4fdb-afbf-690def21a2c3\":\"attachment2\"}","html":"
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.75","text":"Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"3","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.41;\tiprev=pass (mail-uksouthazon11011041.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.41;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.41 ARC-Authentication-Results: i=1; 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Fri, 29 May 2026 10:23:20 +0000 Received: from LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af]) by LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM ([fe80::23d8:e819:51d1:95af%7]) with mapi id 15.21.0071.011; Fri, 29 May 2026 10:23:20 +0000 Received-SPF: pass (mx2.lhr.stackcp.net: domain of nhs.scot designates 52.101.95.41 as permitted sender) client-ip=52.101.95.41; envelope-from=ggc.sarteam@nhs.scot; helo=LO2P265CU024.outbound.protection.outlook.com; References: Resent-Date: Fri, 29 May 2026 11:23:24 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Thread-Index: AQHc70W7IjpvP8TQMEeZDUfmXiCrwrYky5gf Thread-Topic: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: ggc.sarteam@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 844eaaea-5165-4331-2679-08debd6c4e41 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 29 May 2026 10:23:19.9571 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 3Gwg71dpnGQynjNlYc+RcS7VVxdeEm+W6tKgrrUHGiIcSDe6s3cXiHgEKJOoo5J8TqU9VmfQPLi4dKlkuLDmto7Vq+f5YZX0xXp2aRjA1N4= X-MS-Exchange-Transport-CrossTenantHeadersStamped: CWLP123MB3379 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.41 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.47) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.84) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.75) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.61) Symbol: SPF_REPUTATION_HAM(-0.74) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); 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SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.61715205931949] X-Symbol: SPF_REPUTATION_HAM(-0.74) [-0.74364495081224] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687FB8902688C6DB95D74CF9A162@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Enabled=True;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SiteId=10efe0bd-a030-4bca-809c-b5e6745e499a;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SetDate=2026-05-29T10:23:19.230Z;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Name=Unprotected - Marked as Sensitive;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_ContentBits=1;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Method=Privileged; 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Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 21:42:19, 2026-05-30 21:42:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Our ref: 100422; Data Subject Access Request – Hospital / NHS Trust Records,
Sensitive

Good morning

Thank you for your email.

Can you kindly provide more information regarding the patient for us to trace your original request.

kindest regards

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 


Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 09:34
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records
 
Good morning, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. 

We look forward to your response. 

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning Thank you for your email. Can you kindly provide more information regarding the patient for us to trace your original request. kindest regards SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:10142bd9-cb48-4f5d-8474-2fc602ba03ec] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 09:34 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Our ref: 100422; Data Subject Access Request � Hospital / NHS Trust Records Good morning, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14th April 2026, and a response was due on or before 14th May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind. We look forward to your response. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:7d4a0c0e-e30d-49d8-887c-d91a8acaa889][cid:da4fa993-95ac-4fdb-afbf-690def21a2c3] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 21:42:19, 2026-05-30 21:42:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 21:48:56] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","text":"Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-3msualvg.png\",\"name\":\"Outlook-3msualvg.png\",\"type\":\"image/png\",\"content-id\":\"fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b\"},\"attachment2\":{\"filename\":\"Outlook-1xq4j0ec.png\",\"name\":\"Outlook-1xq4j0ec.png\",\"type\":\"image/png\",\"content-id\":\"0fdef8a2-e08e-4a56-9a16-979a00403f5c\"},\"attachment3\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"4f394150-d876-41ea-a17a-d299d6f6cdeb\"}}","headers":"ARC-Authentication-Results: i=3; 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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.125(-0.66)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.125:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.9525878759515] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.66) [-0.66857362278507] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.9453019612866] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] Message-ID: CWXP265MB32557077DCA3626BB5DBDE1CDE082@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.9 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; 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Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
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From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpl5qic0fk75i915Sq1ld"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phph9bk6jhheacdfpDu94P"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpi6lausfso5j95DozOUo"}} [2026-05-30 21:48:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 21:48:56, 2026-05-30 21:48:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr James Cassidy,
Good Morning,

Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Friday, May 22, 2026 11:18
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

Good morning, 

Thank you for your previous email. We note its contents. 

Please find our clients Proof of address as attached. 

We look forward to hearing from you in due course.  

Kind regards

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 22 May 2026 10:11 AM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy
 

Good Morning,


We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance.

This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example.

Once this documentation is received, we will be able to continue processing the Subject Access Request.

Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise.

Kind Regards,

Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Wednesday, May 20, 2026 12:46
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. 

 

I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO.

 

Regards,

Leah

Investigations Team

MMA Legal

E: evidence@mmalegal.co.uk

T: 0161 563 0816 

 

 

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 01 May 2026 12:11 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr James Cassidy

 

Good Afternoon,

 

Thank you for your request for information on behalf of your client Mr James Cassidy.

 

Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information.

 

Please do not hesitate to contact us should you require any further information.

 

Kind Regards,

 

Courtney

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:55
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr James Cassidy

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Cassidy
Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP
Client Reference: 100901
Date of Birth: 10/07/1962
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craigie residential school kilmarnock: 1970-1970



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good Morning, Unfortunately the attached proof of address documentation does not appear to relate to Mr James Cassidy. As soon as we receive Mr Cassidy's proof of address documentation, I will be able to validate and proceed with the SAR request. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Friday, May 22, 2026 11:18 To: DataProtection Subject: Re: Data Subject Access Request - Mr James Cassidy Good morning, Thank you for your previous email. We note its contents. Please find our clients Proof of address as attached. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:fa7e7f9c-fdae-4edb-a4e2-447c08dbd78b][cid:0fdef8a2-e08e-4a56-9a16-979a00403f5c] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 22 May 2026 10:11 AM To: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr James Cassidy Good Morning, We can confirm that a driving licence may be accepted as photographic ID for the purposes of verifying your client's identity. However, we are unable to accept a driving licence as proof of address in this instance. This is because a driving licence does not necessarily evidence current and ongoing residency, as addresses are not always updated promptly following a change of address. As such, we require a separate document confirming the clients current residential address such as a council tax document, utility bill or similar, for example. Once this documentation is received, we will be able to continue processing the Subject Access Request. Should you have any questions regarding acceptable documents, please let us know, I will be more than happy to advise. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk > Sent: Wednesday, May 20, 2026 12:46 To: DataProtection > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your email, unfortunately another form of proof of address will not be provided for you as a valid and in date driver's license is more than sufficient. I trust you will forward the requested documents within the next 28 days, failure to do so will result in a formal complaint to the ICO. Regards, Leah Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 ________________________________ From: DataProtection > Sent: 01 May 2026 12:11 PM To: evidence@mmalegal.co.uk > Subject: Re: Data Subject Access Request - Mr James Cassidy Good Afternoon, Thank you for your request for information on behalf of your client Mr James Cassidy. Unfortunately, I am unable to accept driving licence as proof of address. Can your client please provide a Council Tax document or utility bill for example, as proof of address, this would allow me to validate and take forward the request for information. Please do not hesitate to contact us should you require any further information. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk From: MMA Legal > Sent: 30 April 2026 13:55 To: FOI > Subject: Data Subject Access Request - Mr James Cassidy Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Cassidy Client Address: 75 Benbow Road, Dunbartonshire, CLYDEBANK, G81 4DP Client Reference: 100901 Date of Birth: 10/07/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craigie residential school kilmarnock: 1970-1970 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 21:48:56, 2026-05-30 21:48:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 21:51:56] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtection@south-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-30qkic5u.png\",\"name\":\"Outlook-30qkic5u.png\",\"type\":\"image/png\",\"content-id\":\"1c89986d-35a9-4842-917f-679cea94bbcf\"},\"attachment2\":{\"filename\":\"Outlook-ygasl1f4.png\",\"name\":\"Outlook-ygasl1f4.png\",\"type\":\"image/png\",\"content-id\":\"601c7a43-77d3-4df9-b4d0-935199d5fcd0\"},\"attachment3\":{\"filename\":\"Outlook-ERS Gold A.jpg\",\"name\":\"Outlook-ERS Gold A.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"66f8fd17-3f7f-4524-a2c1-7299f39204e2\"},\"attachment4\":{\"filename\":\"Outlook-Image remo.jpg\",\"name\":\"Outlook-Image remo.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"f1e4b142-8979-4bba-b309-32bd06fd0416\"},\"attachment5\":{\"filename\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"name\":\"LET 20260528 MMA Legal Serapiglia E SAR Response.pdf\",\"type\":\"application/pdf\"}}","text":"Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk","attachments":"5","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","html":"
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
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boundary=\"_009_CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092CWXP265MB3255GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=south-ayrshire.gov.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=3M0vsVsZCkpUu/cB3R8byTvYX5UyTMn4XE0ah65prTY=; b=Ko0QFHiUMfFXED7Zvp41u6fQv9adBcuaBRp3BgZ3r5WQjt5Ysm0KJ1UbdWaEVdFP4/S5UEbwr8Ek9DbNrq8NbHb/MNmiM2xshF9pp/xeynacB+oF0nSccUIGcX/6EvrnTwlS+K7gX96JxepXHM0as713WTtNISDW9oytx3oo+9BAQH7PqnyiB4afLgppHr9iKSl2hSqZXljVELDGhnJ1ipLoBBfP9DMKJdJIRobBlwKRdPqccV9As6SWwMvhm3kTNpkoATjC2h3iMzMWh0Ak04qsaLfW15Ksi1KdHpihOtcCD+XGShD3OXqrVKLhKpqe4b5ZPNUKXSbz1upwMKCZAg== Date: Thu, 28 May 2026 13:32:24 +0000 From: DataProtection In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 1mu2vWFIR-eKMxzrc2CzyA for ; Thu, 28 May 2026 13:32:32.396 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSaqc-00000009L06-3lKs\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 14:32:31 +0100 Received: from mail-ukwestazon11020121.outbound.protection.outlook.com ([52.101.195.121] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSaqc-00000004l3g-1IcR\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 14:32:30 +0100 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:b3::8) by LO2P265MB7275.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:375::13) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 13:32:24 +0000 Received: from CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97]) by CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM ([fe80::6886:c93c:7756:ef97%5]) with mapi id 15.21.0071.011; Thu, 28 May 2026 13:32:24 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of south-ayrshire.gov.uk designates 52.101.195.121 as permitted sender) client-ip=52.101.195.121; envelope-from=DataProtection@south-ayrshire.gov.uk; helo=CWXP265CU008.outbound.protection.outlook.com; References: <3mupdU90QLyBjyKpoYx9Aw@geopod-ismtpd-1> Resent-Date: Thu, 28 May 2026 14:32:30 +0100 Resent-From: evidence@mmalegal.co.uk Subject: SAR/2026/105 - Response Thread-Index: AQHc7qZqdko6RmSMWkWL6acYxI3L0Q== Thread-Topic: SAR/2026/105 - Response To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: DataProtection@south-ayrshire.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: f498c7a9-6557-4aa5-98ac-8fd916178fd9 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 13:32:24.0946 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: /BfTpOThhKjnChOhoDBBMJNUsHj00JOP+wyvulpP2nyfJSw8fc4EgyhC8MZUTzh0Qh+v6J1fnJWXrRXWm3oYEoIfJwOrBLjMRUPijH9vDbTFf0zf3jA2mS0nW9k6kDfj X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO2P265MB7275 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.121 X-OriginatorOrg: south-ayrshire.gov.uk X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: WHITELIST_DMARC(-7.00) Symbol: DKIM_REPUTATION(-0.95) Symbol: R_SPF_ALLOW(-0.20) Symbol: ARC_ALLOW(-1.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.94) Symbol: DKIM_TRACE(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: REPLY(-4.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.68) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.121:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [south-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.95) [-0.95157500175457] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: GENERIC_REPUTATION(-0.58) [-0.585784299002] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94205485834976] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [south-ayrshire.gov.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [south-ayrshire.gov.uk, quarantine] X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [south-ayrshire.gov.uk:s=selector2] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.195.121(-0.58)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~] Message-ID: CWXP265MB3255AD6F1934C6CFD3F5E0E2DE092@CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -17.7 (-----------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=south-ayrshire.gov.uk; msip_labels: x-ajax-domain: south-ayrshire.gov.uk x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP265MB3255.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(6049299003)(376014)(1800799024)(786006)(38070700021)(13003099007)(11063799006)(5023799004)(56012099006)(4143699003)(3023799007)(8096899003)(22082099003)(18002099003)(4013099003)(4053099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|366016|6049299003|376014|1800799024|786006|38070700021|13003099007|11063799006|5023799004|56012099006|4143699003|3023799007|8096899003|22082099003|18002099003|4013099003|4053099003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: HDEZEap+uEv/Mob9DK2F7j1FN65SrNbIyWTy+QIf/ygl0BCRzFNk5+dpYwGWV0eMcYnlB6nzoqsnR/6g2r/o1TqRjNRkuHe/mChuN/vul3JE/MAvSwGYrjwtl5uHIG7sTMgtsMb1XHm6JYYVZkTUF747yQqJbmM3++kGqcH/l9m1X5b9QyTxPc1GTrW+uv6Vco45i5tq6k+7VL3cjcL4U77Bt40Xdaj2rpZMsKePVgf4wZiBJRL+63HZBHbwXTHw41++MG8Cejal8DcKMHerHkeuciBdvXjXtD2YswT+Z4524kGfQ1BKCSzNF4UH1Bw4DFXlgDRScQcrBv7oRAgz/IxoZJvECKavGVPBKScbbDORKhYMMaa24e2qTaNDWg02IPTiEexRpf9HBj222PgvgaVndzDDP3NSBHo19irBgPdCsh1qCc5j4Dx5/kJfLr5ZbjK3i3SvldcnAeZDbWvEU2pXbItH+6sc+Yl2KrSWFO5xIE49FcuPo7D1tngDywNoWT92yXJ24ltDATcAzpMAwhm0WJl661PK/Lvmkdv1H+3aeAnlipV8BRuqGFaOpvBBuYk2D+OIkU56KkePuxE1HewO5T7Uu6wNMwU3YTXKyOh/y+D2NRSCEe0CYwiy8tH3LfvCb38Wm2PksxVq7zo9ZhnTxoFQATXux7U1N4Bea8znjWi0oipXGCnNhIyYHfO0gzfQL1Dp0EqINPiDYdIk+XXmN0GtudR//XQzdbHglkdnEwD6vJcbcryB9eWAr25vKayWjB8Fcbj08ouPLIUMZASAmr3tSaWplwrF/7aseJBGMcbaCu71dnIjxCZdbY4FqdnyDPvgp9xxdt4zEoNEsPk8VEu0jDgJTHcUtWAPqBjAiTkTg3LPx3HVQu+hfWmcQDkDFTOXR0oxaf1/4dgy8N1Q+i5yVIMYi5Wo058kffAfpAsfs1T4YxoV6r+ff12EHs+XQF6ERiiMuyfMgxhQKnz+zCHtlIotSSnNr/GYYr3mLV3gkF3PUACSKgGoqMmE0U8284+DiwPT37tzeTFK+jtbhJdzAH8a8bFQAUVjfH9txfCX25wjP/NoGmDZtRC8Aetd/W4AsHCg926jz/nvYJ2mO93olzDYYuOKo11s32TdYqDkvRdi/QpqiZ4BYP+6iB3X87ZOIr0dmNAypswHEVHEUoB/CUlVN9TW2fquq+O0yr7SWfrA6g4yB50hRx5zfLVoUX4FFOjkVEAovtCrr8miGxxu6iN+1KB7pnVSLxXdHLAfHEIXEaAMWgyvNdnN23WcgQiPNBlIKpe+2X/W/CCsNWjNffQ7wqs78r/rHA0flpqzxd3tacMkwNp9TGuKaAtzNQtR++A3QBwrsIlm7V5l7PkHi3/8cdur96otVFtUZo+AcQ8/PkSO9PZRcAjP5kK/nPWXeJ5RJhn3lUyTSkrW1qrn/wYVDoRV4EZTzKBkRZmPiYDUTVGfFQfDtbF7A29eXSpTJtvwsGjhlW2b9MoN3HNKNpmXrny9+c4fuDHgYIdjx4QRxf/WnRVoy52CzDrqLHTDWSuNjXAV7O7QnkvciCanML53rodU/oETHiaI1gTQ1Lxe2q2Uz2aQyYPpQW5RDbbpZtfwc4tPtibAVtq63Vo1oJ98BHRe5QLrsPo+vH/NPOGzjhpCbyYa+EOiRHOD788FZqYAvo3gj0o9mHQON9Letcgs29TG8+2XJonJNFegfoiondlIQchH1SSW01BU6lrndlvwtixvoYvkJ4CliS0ERjGxOfJoerS4hLCNkuY+LrHTXEP9y5aN+dOu x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0713ea3f-d25f-4cfe-6911-08debcbd8d73 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP265MB3255:EE_|LO2P265MB7275:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"DataProtection ","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phphvdafgj1e2sk54Ihq9J"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkf18q1ss6m37dwhjb0U"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcjncisf7c04v7NU4x2H"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcka3s051d01j3E3eMIn"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php53jlgdrgmaaqbSDEBG6"}} [2026-05-30 21:51:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

ERS Gold Award

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph’s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.



**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk


**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph’s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 21:51:56, 2026-05-30 21:51:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, SAR/2026/105 - Response,
Good afternoon,

 

Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia.

 

Kind Regards,


Courtney

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk


Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk


From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 11:11
To: DataProtection <DataProtection@south-ayrshire.gov.uk>
Subject: Re: SAR/2026/105 - Acknowledgement

Good morning,

Thank you for your previous email. We note its contents.

Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. 

If you need any further information, don't hesitate to contact us further. 

We look forward to hearing from you in due course. 

Kind regards,  

Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: DataProtection <DataProtection@south-ayrshire.gov.uk>
Sent: 12 May 2026 2:30 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: Matt.Bell@mmalegal.co.uk <Matt.Bell@mmalegal.co.uk>
Subject: SAR/2026/105 - Acknowledgement
 

 

Good afternoon

 

Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you.

 

Kind regards

 

Jackie Christie

 

Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk

 

Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk

 

\"ERS

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 11 May 2026 11:59
To: FOI <FOI@south-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Enzo Paul Serapiglia
Client Address: Queen St, Withernsea, HU19 2PZ
Client Reference: 100021
Date of Birth: 07/12/1967
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • St Joseph�s, Govan: 1973-1976



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk


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This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.

This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.

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Visit our web site at www.south-ayrshire.gov.uk
 , Good afternoon, Please find attached in relation to your recent Subject Access Request on behalf of your client Mr Enzo Paul Serapiglia. Kind Regards, Courtney Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk ________________________________ From: evidence@mmalegal.co.uk Sent: Thursday, May 28, 2026 11:11 To: DataProtection Subject: Re: SAR/2026/105 - Acknowledgement Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with an update as to your current position in providing us with our clients' information and documentation. If you need any further information, don't hesitate to contact us further. We look forward to hearing from you in due course. Kind regards, Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:1c89986d-35a9-4842-917f-679cea94bbcf][cid:601c7a43-77d3-4df9-b4d0-935199d5fcd0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: DataProtection Sent: 12 May 2026 2:30 PM To: evidence@mmalegal.co.uk Cc: Matt.Bell@mmalegal.co.uk Subject: SAR/2026/105 - Acknowledgement Good afternoon Please find attached our acknowledgement of your Subject Access Request. We will be back in touch with you in due course, once we receive the information you have requested and we are in a position to provide a response to you. Kind regards Jackie Christie Information Governance |Chief Executive�s Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk [ERS Gold Award] ________________________________ From: MMA Legal > Sent: 11 May 2026 11:59 To: FOI > Subject: Data Subject Access Request - Mr Enzo Paul Serapiglia Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Enzo Paul Serapiglia Client Address: Queen St, Withernsea, HU19 2PZ Client Reference: 100021 Date of Birth: 07/12/1967 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * St Joseph�s, Govan: 1973-1976 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. [Image removed by sender.] ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk ________________________________ ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify South Ayrshire Council, 0300 123 0900. This footnote also confirms that this email message has been swept by websense for the presence of computer viruses. ********************************************************************** Visit our web site at www.south-ayrshire.gov.uk, 2026-05-30 21:51:56, 2026-05-30 21:51:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 21:55:25] production.DEBUG: Inbound email data {"from":"Data Protection Subject Access\t","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0000.jpg\",\"name\":\"~WRD0000.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0000.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCEF60.B5AB3EF0\"},\"attachment3\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCEF60.B5AB3EF0\"}}","to":"\"evidence@mmalegal.co.uk\" 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Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11020079.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.79;\tspf=pass smtp.mailfrom=Scotland.police.uk;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.79 Content-Type: multipart/related; boundary=\"_006_a06afc3f792d4b58aeb15d58ef88818bscotlandpoliceuk_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scotland.police.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=FoQ+FFW0Fz1OvGlsIF0IF/VDHmDAThso8a9xkLqKzew=; b=FFY6173C+dHsXTnnI+4KYoFzJ7hglpSeryeM/WpZyidQq6iJt105SlbLdfegdp7L4Sr0UAcTxUMTu0Nl6ib4nP5WWHbfz/7YP4vuOggac3fcw/NVK4Z1nm+USB4v8IE+Vvpe/tYybafZc8tpsitf0m10SCk/wUFYIXeh4eBNu1H3hrQN/mIToIjoPQRHHGzj9I+A7IMMPstwlHe4XuAoVZUrmw8K5Zsp9aX85ZkwXiCjnA+x6tCYbmFfBaJ3IFwMPf9cmx/rZUAOBfOuFv8k639SIbKpgnUXoyRI7qA6czbDll7yABxWbuDG63OLCe7PdeFlzJI093GEXbBZMvISJg== Date: Fri, 29 May 2026 10:52:20 +0000 From: Data Protection Subject Access\t In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id VrfHUBtbSOiRag1699mmTA for ; Fri, 29 May 2026 10:52:26.911 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSupF-00000000Sbq-3DyT\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 11:52:26 +0100 Received: from mail-ukwestazon11020079.outbound.protection.outlook.com ([52.101.195.79] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSupF-0000000BlI6-16Dx\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 11:52:25 +0100 Received: from LO4P265CA0255.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:37c::20) by LO2P123MB6007.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:258::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.15; Fri, 29 May 2026 10:52:20 +0000 Received: from LO1PEPF000028CD.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:37c:cafe::37) by LO4P265CA0255.outlook.office365.com (2603:10a6:600:37c::20) with Microsoft SMTP Server (version=TLS1_3, cipher=TLS_AES_256_GCM_SHA384) id 15.21.71.14 via Frontend Transport; Fri, 29 May 2026 10:52:20 +0000 Received: from hybrid.scotland.police.uk (195.11.109.2) by LO1PEPF000028CD.mail.protection.outlook.com (10.167.240.37) with Microsoft SMTP Server 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the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.31); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-1.09) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.195.79(-0.84)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~] Message-ID: a06afc3f792d4b58aeb15d58ef88818b@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -6.4 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.18]","dkim":"{@scotland.police.uk : pass}","subject":"RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]","text":"OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","html":"

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgon3q5kr9o276bAEd12"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqn1156rtomoi6yHHNqy"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvj6pcttgdfp70zCXW0a"}} [2026-05-30 21:55:25] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Làrach-lìn: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Image removed by sender.

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Làrach-lìn: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-30 21:55:25, 2026-05-30 21:55:25)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL],

OFFICIAL

Good morning.

 

Please accept my apologies for the error in my last email.

 

In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses?

 

Kind regards,

 

Data Protection Team.

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 27 May 2026 12:22
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good afternoon, 

 

Thank you for your previous email. We note its contents. 

 

The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. 

 

Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests.

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

James 

Investigations Team

MMA Legal

 

E: Evidence@mmalegal.co.uk

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 9:56 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:21
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr James Mckean Mclean

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr James Mckean Mclean
Client Reference: 100025
Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA
Date of Birth: 08/11/1962
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

, OFFICIAL Good morning. Please accept my apologies for the error in my last email. In this instance we are looking to confirm if your client, Mr James McKean McLean, has any other middle names, or has lived at any other addresses? Kind regards, Data Protection Team. From: evidence@mmalegal.co.uk Sent: 27 May 2026 12:22 To: Data Protection Subject Access Subject: Re: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good afternoon, Thank you for your previous email. We note its contents. The reference and email you are responding to is in relation to 'Mr James Mckean mckean', not John Kennedy. Could you kindly confirm if you have any records in relation to both 'James Mckean Mclean' and 'John kennedy' as they are both our clients who are in need of receiving our SAR requests. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCEF60.B5AB3EF0][cid:image002.png@01DCEF60.B5AB3EF0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access Sent: 04 May 2026 9:56 AM To: MMA Legal Subject: SAR-26-04028 - RE: Data Subject Access Request - Mr James Mckean Mclean [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal Sent: 22 April 2026 20:21 To: Data Protection Subject Access Subject: Data Subject Access Request - Mr James Mckean Mclean CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr James Mckean Mclean Client Reference: 100025 Client Address: 1C Lusset View, Radnor Street, Clydebank, G81 3DA Date of Birth: 08/11/1962 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 22:01:21] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"aa.Subject Access Request ","subject":"Re: Data Subject Access Request - Ms Fiona Dinsmore","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.60;\tiprev=pass (mail-uksouthazon11012060.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.60;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) 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Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.75"} [2026-05-30 22:01:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 22:01:21, 2026-05-30 22:01:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Fiona Dinsmore,
Good morning, 

I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. 

Thanks, 

Jenny Gibson
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076

Working days Monday-Friday 1000-1400

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: Thursday, May 28, 2026 12:03 PM
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Ms Fiona Dinsmore
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Fiona Dinsmore
Client Reference: 100411
Client Address: 83 Smyllum Road Lanark, ML117DD
Date of Birth: 28/11/1969
Also Known As: Fiona Waddell
Name in Care: Fiona Waddell
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good morning, I have checked our systems and records and there are no A&E attendances, appointments, admissions, or records for this patient. Thanks, Jenny Gibson Legal Administrator Legal Office University Hospital Crosshouse Tel 01563 827076 Working days Monday-Friday 1000-1400 ________________________________ From: MMA Legal Sent: Thursday, May 28, 2026 12:03 PM To: aa.Subject Access Request Subject: Data Subject Access Request - Ms Fiona Dinsmore Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Fiona Dinsmore Client Reference: 100411 Client Address: 83 Smyllum Road Lanark, ML117DD Date of Birth: 28/11/1969 Also Known As: Fiona Waddell Name in Care: Fiona Waddell NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 22:01:21, 2026-05-30 22:01:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 22:07:52] production.DEBUG: Inbound email data {"html":"

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.82","SPF":"pass","to":"MMA Legal ","from":"Bothwell Medical Centre ","subject":"Automatic reply: Data Subject Access Request - Shirley Young","text":"This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@scottish.onmicrosoft.com : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.102.166.22;\tiprev=pass (mail-ukwestazhn15011022.outbound.protection.outlook.com) smtp.remote-ip=52.102.166.22;\tspf=pass smtp.helo=CWXP265CU009.outbound.protection.outlook.com;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.102.166.22 ARC-Authentication-Results: i=1; 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x-microsoft-antispam: BCL:0;ARA:13230040|50650200027|1800799024|10070799003|366016|376014|8096899003|12063799003|6133799003|22082099003|18002099003|5133699003|11063799006|56012099006|80100003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: DLl9jgJzXhGxbjf17QyrrPUZs2suPyGwmz1GU/uXixg9tsE9ZERehX71zcXwc0vqihk6TsWBaNcVlm0ToDkxfkoZ4jf8e1+gwy9Np8NqSRU12gklXY43P4XxM+FVq7BloPGSxNawNT1gUBjdYXYPPk9kIpuZYINx4olrhkr9nbJmnS7TQNRrD2mPpUgNZMcc+n713HinybCA4pzdLjF/N+/b7dPAEUTMCHmwPIuToVnxN+37KqBIDkSy/BW8VwYradflZegxyQMp0ttxeapFgpnVLe/ZoPsMz5INE19T26EOGNksqKQzetfsIFAuTzSJ8Jm6u68xX7LPcMaPPhz+s5UP83NJbaN3ndzdin/BDm9zeThb+JkDojGpDX02a0mSxc1oMZE6t1CPLaZSGtOLrxIKooQwhTFGX2Mt5EUr1smzypdlrz9jWLIUWvRJKRjI x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 68b8dcaa-35ad-4206-07c7-08debca8cc97 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P123MB1872:EE_|LOYP123MB2942:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\"}"} [2026-05-30 22:07:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xB7;\x0A\x0A\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

·          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

·          prescription requests

·          test results or 

·          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: · appointment requests-unless you have received a message asking that you email us for a CDM appointment. · prescription requests · test results or · general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 22:07:52, 2026-05-30 22:07:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, , evidence@mmalegal.co.uk, Automatic reply: Data Subject Access Request - Shirley Young,

This mailbox is checked every weekday morning and afternoon excluding public holidays.  This mailbox is not intended for immediate contact.  Emails received after the last check of the day will be addressed on the next working day.

 

Please note we are unable to deal with the following using this mailbox:

�          appointment requests-unless you have received a message asking that you email us for a CDM appointment.

�          prescription requests

�          test results or 

�          general enquiries

It is for sending in photographs when requested and for the use of other healthcare professionals.

 

Should you wish to arrange an appointment please call 01698 852299.

 

Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2

 

If you register for online services you can order your repeat prescriptions online at any time of night or day.

 

Results are available after 12noon; phone the number above and choose option 3.

 

You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days.

 

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, This mailbox is checked every weekday morning and afternoon excluding public holidays. This mailbox is not intended for immediate contact. Emails received after the last check of the day will be addressed on the next working day. Please note we are unable to deal with the following using this mailbox: � appointment requests-unless you have received a message asking that you email us for a CDM appointment. � prescription requests � test results or � general enquiries It is for sending in photographs when requested and for the use of other healthcare professionals. Should you wish to arrange an appointment please call 01698 852299. Prescription requests can be left on the prescription line Sunday to Thursday between the hours of 6pm and 8am - 01698 852299 option 2 If you register for online services you can order your repeat prescriptions online at any time of night or day. Results are available after 12noon; phone the number above and choose option 3. You can ask a non-clinical question by going to our website and pressing the Admin Enquiry button, where you will receive a reply within 2 working days. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 22:07:52, 2026-05-30 22:07:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xB7;\\x0A\\x0A\\x09m...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 22:08:14] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"Subject Access Request ","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.87) [asn: 8075(-0.18), country: US(-0.01), ip: 52.101.96.98(-0.68)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.98:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.72) [-0.72199826337853] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.69) [-0.691840969515] X-Symbol: SPF_REPUTATION_HAM(-0.72) [-0.72137080984287] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: 3abc28af1ee54a84adf9201ddb88b67e@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: l/PyHOicjsaJ5U8lHBORDgeCdBP3e/9WJfHtMf3ZoegxWZpQt5RH+PSuLRIPoYrg6/gxrwek2Gk2alRo/dgGBRlUp5qJsyKOTLteJFTIvVnvOvFLPn8noRXVNH2nPTobAjoNAoVhd67CIx4d/+C7fxr23dCwcrBd7EAyeVrpLgR7JO9GixYxswjwW7eh2dXEIH3ZJN8aK5B3fCyMA60XolPog3Dr5DwrpaHSXcoPUPpcd4Kr+OTtUJwADR+hys2NOP6VbVgU0gBxb1/eERCrwtp7TWfLo4wUwY6IkHjKNBsVq0XSASkU+yW+O5130k6Rn3wUOu9o1TA1at3Di0p7axuK172xM6kTYU1eLOSKHuwNDYw0yJZqtEgJ+wuZ0aY4prZcGtYNUsDTtkMYbjLPCiKQXbqixZUKs7nkWbsVg8tODCzpB3pRfX2HikdaIX9r x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: <3OqLRedPStm4yR8EcZ7zpg@geopod-ismtpd-4> x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: c8ca5b74-2aea-47d5-6278-08debca8fae6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","sender_ip":"185.151.28.75","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail"} [2026-05-30 22:08:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 22:08:14, 2026-05-30 22:08:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 22:08:14, 2026-05-30 22:08:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 22:08:29] production.DEBUG: Inbound email data {"from":"Subject Access Request ","SPF":"fail","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.75;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.75 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mx.stackmail.com;\tiprev=pass (mail-uksouthazon11021075.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.75;\tspf=pass smtp.mailfrom=eastlothian.gov.uk;\tdkim=pass header.d=eastlothian.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.75 Content-Type: multipart/alternative; boundary=\"_000_c70962765c764138bae1ab54a359731aLO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cCf06nS6LkPAqqqcEZS1e2tXVGL27gjBK86QBrnhxs4=; b=cA4fd/L9V64U85EVmnQQzZblEMg/pCotI9+MpzUeHF/aqFfpIjHqk8hgrYFOWQ/fYLZYxXftlFGRgEjpQzux1Lg5qpnk1RA4T3zb599fscfLAUpzDJy1wcAT51yMHMrtdvlDcAGTnffQZ/A40ysJD6zk12Q6Oqlx33RzdMG/0GZbMRdqojBcrmDRzyatoiimB68f0DeGpMOWptyvNqtnuK0bVCC+xI7rDKGMwhy8zs7mQsgJ+vwtDWrZmoljiAeA8HHb+VmDg6hkLbig8A09XlTLG0+jlC/qD/WkBCI0yMYbZhkcgbi0gzVQUjIl2ewRfpHVs2pDrqI+wja0zgdUBw== Date: Thu, 28 May 2026 11:05:31 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id j2rR5nO9TeWArl9KxbOc4g for ; Thu, 28 May 2026 11:05:34.195 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYYP-000000088yH-1B1K\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from mail-uksouthazon11021075.outbound.protection.outlook.com ([52.101.95.75] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYYP-00000002uYD-0FxH\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:05:33 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:05:31 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:05:31 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.95.75 as permitted sender) client-ip=52.101.95.75; envelope-from=sar@eastlothian.gov.uk; helo=LO2P265CU024.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:05:33 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pHmJzAy9E6jKE6Is/zy/B9qXQ== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: cd24eb86-e6de-454f-8d2d-08debca908b6 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:05:31.4541 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.75 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.82) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: SPF_REPUTATION_HAM(-0.50) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.82) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.75(-0.59)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.75:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48773178386618] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.59) [-0.59859953924213] X-Symbol: SPF_REPUTATION_HAM(-0.50) [-0.50584772908401] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: c70962765c764138bae1ab54a359731a@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: 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Legal ","subject":"Response from Subject Access Request Mailbox","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
","attachments":"0","dkim":"{@eastlothian.gov.uk : pass}","sender_ip":"185.151.28.75"} [2026-05-30 22:08:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 22:08:29, 2026-05-30 22:08:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 22:08:29, 2026-05-30 22:08:29)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 22:10:46] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","to":"MMA Legal ","subject":"Response from Subject Access Request Mailbox","text":"Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png]","html":"

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
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boundary=\"_000_e3bcd9d97f6f449a92722bf584608403LO0P265MB7157GBRP265PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=eastlothian.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=goYLjsWFM+VBCnigk/X7XJy/r6oqAgSqLIepWZc+BVE=; b=R+vW6R45491CJt2WTbiVGaqI5UTGbYfpY4FkBWft2kK3+pdyioz3MJDkPdaM0b/I3DoNIzAilaC/ZabGe701O4N+uKXFL6wcJW86Ud0Etuzo/PIX00u8megA1D7OgfPKHV5apsMcNqgdAlysCu2YrOERWyE4vt6RoSsHiHa0Fhk7A/2By19unxm8y71TGL6DizSP9lO5Ekr1afvQJxUAxyaorhW2eDJJBFsiZy/S/+WnIuUewurqial//abhpuntSFYERbLMmMj9Xf8sQL6+3ibesxI0adV9NvNZsN6Pp9XY8BWHu+i+uo9hJqebiV89oNC74Qpv66IUItky9uQcMA== Date: Thu, 28 May 2026 11:03:44 +0000 From: Subject Access Request MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id Pgeq_xePRlaUYy3r790tZA for ; Thu, 28 May 2026 11:03:48.121 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSYWh-00000008hHd-030q\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 12:03:47 +0100 Received: from mail-uksouthazon11020139.outbound.protection.outlook.com ([52.101.196.139] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSYWg-00000002p3H-3Dot\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 12:03:46 +0100 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:31e::9) by LO0P265MB3068.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:183::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 11:03:44 +0000 Received: from LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([::1]) by LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM ([fe80::91a:326d:2093:7606%5]) with Microsoft SMTP Server id 15.21.0071.011; Thu, 28 May 2026 11:03:44 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of eastlothian.gov.uk designates 52.101.196.139 as permitted sender) client-ip=52.101.196.139; envelope-from=sar@eastlothian.gov.uk; helo=LO3P265CU004.outbound.protection.outlook.com; Resent-Date: Thu, 28 May 2026 12:03:46 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Response from Subject Access Request Mailbox Thread-Index: AQHc7pGmB2QpqY1BqES2xuS0jJrpOA== Thread-Topic: Response from Subject Access Request Mailbox To: MMA Legal X-Auto-Response-Suppress: All X-Forwarded-For: sar@eastlothian.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 0ada8320-1181-4b1a-2178-08debca8c8b1 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 85e771af-e90a-4487-b407-1322ba02cc82 X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 11:03:44.0500 (UTC) X-MS-Exchange-Inbox-Rules-Loop: sar@eastlothian.gov.uk X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P265MB3068 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.196.139 X-OriginatorOrg: eastlothian.gov.uk X-Spam-Report: Action: no action Symbol: ARC_ALLOW(-1.00) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.10) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.84) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.48) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.62) Symbol: SPF_REPUTATION_HAM(-0.47) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [eastlothian.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.10); DKIM verification succeed [eastlothian.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.139(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.196.139:from] X-Symbol: DKIM_REPUTATION(-0.48) [-0.48576211641415] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62463744637701] X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47777425263607] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [eastlothian.gov.uk:+] Message-ID: e3bcd9d97f6f449a92722bf584608403@LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -5.3 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=eastlothian.gov.uk; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7157.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(7049299003)(3109299003)(10070799003)(366016)(376014)(69100299015)(1800799024)(55112099003)(8096899003)(12063799003)(6133799003)(5133699003)(18002099003)(56012099006)(11063799006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|7049299003|3109299003|10070799003|366016|376014|69100299015|1800799024|55112099003|8096899003|12063799003|6133799003|5133699003|18002099003|56012099006|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: CXGbQdqQIhHI9w0d26kXlLBAqqO6NYk1dKELRfacfagmDVfWb/jiMDxf2UgWYFV0Cm24xJv6+GSh6D5GrUMUeOrGA01VRVkh0LZ9lLeJIXqIECM8QmOmhmlH1DV3UtuusxWyVBtBy4CprzhvMAtowo1u4Lp2FdGBi8uCffz8r3jcIad/PJeQR82vDP9jZC5mS8/PMO2IBo2erM0nwYNXR/PsGhVpzUDxrAlIg4+1WIpl0H6RftwN8L/mhBftEm2BDe7RrZW07Ha3+dkEtnX3ebPE3cYfjAUlp9745xkqQFrWrV/Wawn8mK81YRiIEx5jQIgi+vz7UPcnDMh5kEVWzua1GlPmf1oNcHBFza1ZowO6IlZFeAQLE/z+DydyHEHQqsvbHWUTc5ttqWjQzMCKMgNYAMpBudqxjSCRxTcPMmR2PHsgfbE8r2sRehgZnCiW x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-atpmessageproperties: SA x-ms-exchange-generated-message-source: Mailbox Rules Agent x-ms-exchange-parent-message-id: x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 0ada8320-1181-4b1a-2178-08debca8c8b1 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7157:EE_|LO0P265MB3068:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@eastlothian.gov.uk : pass}","SPF":"fail","from":"Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sar@eastlothian.gov.uk\"}","attachments":"0"} [2026-05-30 22:10:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council’s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner’s website.

 

 

 


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omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 – SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a “Subject Access Request” or “SAR”) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC’s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a “Schedule 2 Request”), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC’s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council’s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner’s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 22:10:46, 2026-05-30 22:10:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, sar@eastlothian.gov.uk, evidence@mmalegal.co.uk, Response from Subject Access Request Mailbox,

Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time.

 

Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention.

 

DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST

 

If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request.

 

For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months.  Where that is the case, ELC will let you know as soon as possible.

 

Please note that SARs to ELC are currently taking longer to process than we would like.  This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases.  Please be assured that the team is working hard to address this situation and we will respond as soon as we can.  We thank you for your patience in the meantime.

 

REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS)

 

If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request.  ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales.  ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request.

 

Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act.  Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer.

 

Customer Feedback and FOI Team

East Lothian Council

John Muir House

Haddington

EH41 3HA

 

Email: sar@eastlothian.gov.uk

 

Information about East Lothian Council�s complaints procedure can be found here.

 

Details of your rights to requesting information from East Lothian Council are published here.

 

Data Protection laws in the UK are regulated by the Information Commissioner.  Guidance regarding your rights of access to personal data is available on the Commissioner�s website.

 

 

 


**********************************************************************
**********************************************************************
Email Disclaimer - East Lothian Council
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
the sender and ensure it is deleted and not read copied or disclosed
to anyone else. It is your responsibility to scan this email and any
attachments for computer viruses or other defects. East Lothian
Council do not accept liability for any loss or damage which may
result from this email or any files attached. Email is not secure and
can be intercepted, corrupted or amended without the knowledge of the
sender. East Lothian Council do not accept liability for errors or
omissions arising as a result of interrupted or defective transmission.
**********************************************************************
, Please be advised that the Council's SAR team is currently operating at a reduced capacity, resulting in delays to all processes. Your patience is appreciated during this time. Thank you for your email which has been received by East Lothian Council (ELC) and is receiving our attention. DATA PROTECTION ACT 2018 � SUBJECT ACCESS REQUEST If you are requesting your own personal data (known as a �Subject Access Request� or �SAR�) the statutory time frame for our response, as set down by the Data Protection Act 2018, is as soon as possible within one month of ELC�s receipt of the request. For complex requests, the Data Protection Act 2018 permits an extension of the time limit by a further two months. Where that is the case, ELC will let you know as soon as possible. Please note that SARs to ELC are currently taking longer to process than we would like. This is a result of an increase in the number of complex SARs being received alongside a backlog of older cases. Please be assured that the team is working hard to address this situation and we will respond as soon as we can. We thank you for your patience in the meantime. REQUEST FOR PERSONAL DATA - DATA PROTECTION ACT 2018, SCHEDULE 2 (EXEMPTIONS) If you are an external organisation requesting the release of third party personal data under an exemption (also known as a �Schedule 2 Request�), there is not a statutory timescale in place for these types of request. ELC is therefore obliged to prioritise its live Subject Access and Freedom of Information requests which do have statutory timescales. ELC will, however, aim to respond as soon as possible and within one month of our receipt of the Schedule 2 request. Due to the current pressures on statutory requests, there may be delays in ELC�s response to non-statutory requests for information, for example requests made under the exemptions in Schedule 2 of the Data Protection Act. Our standard response time is currently 4 weeks for such requests, but in some cases the period for response may be longer. Customer Feedback and FOI Team East Lothian Council John Muir House Haddington EH41 3HA Email: sar@eastlothian.gov.uk Information about East Lothian Council�s complaints procedure can be found here. Details of your rights to requesting information from East Lothian Council are published here. Data Protection laws in the UK are regulated by the Information Commissioner. Guidance regarding your rights of access to personal data is available on the Commissioner�s website. ********************************************************************** ********************************************************************** Email Disclaimer - East Lothian Council This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender and ensure it is deleted and not read copied or disclosed to anyone else. It is your responsibility to scan this email and any attachments for computer viruses or other defects. East Lothian Council do not accept liability for any loss or damage which may result from this email or any files attached. Email is not secure and can be intercepted, corrupted or amended without the knowledge of the sender. East Lothian Council do not accept liability for errors or omissions arising as a result of interrupted or defective transmission. ********************************************************************** [https://www.eastlothian.gov.uk/images/ELC_Be_Nice_EMAIL_FOOTER__zerotolerance_1.png], 2026-05-30 22:10:46, 2026-05-30 22:10:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 SUBJ...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 22:22:07] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","SPF":"fail","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.21;\tiprev=pass (mail-ukwestazon11010021.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.21;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.21 ARC-Authentication-Results: i=1; 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From address is listed in Mailspike RWL - possibly legit [52.101.195.21:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.75) [-0.75331778135877] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~, 10:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64833990070363] X-Symbol: SPF_REPUTATION_HAM(-0.74) [-0.74371900122647] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: LO0P123MB64144B5E05C8A7BA0C00B064B1162@LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.3 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 22:22:07, 2026-05-30 22:22:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gavin Mcclymont,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&G for George McClymont. 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:02
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gavin Mcclymont
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gavin Mcclymont
Client Reference: 100207
Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP
Date of Birth: 18/12/1952
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&G for George McClymont. Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Gavin Mcclymont SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:c22347eb-b1ab-431f-a62d-21084352e34a] ________________________________ From: MMA Legal Sent: 28 May 2026 12:02 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Gavin Mcclymont Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gavin Mcclymont Client Reference: 100207 Client Address: 10 Everard Quadrant, Springburn, Glasgow, G211XP Date of Birth: 18/12/1952 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 22:22:07, 2026-05-30 22:22:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 22:23:01] production.DEBUG: Inbound email data {"text":"� Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=168.245.125.190;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=J9iL/PVbm1/1T/wTzyIE0oyccQx28KARa+xNweB7j+k=;\th=Resent-From:Resent-Date:Content-Type:To:MIME-Version:From:Subject:Date:\t Message-ID:DKIM-Signature;\tb=GsSLcUUPQEjnUyRcixBZcx9PgWlOOhPW+0kaPYxkFBQ1jymzo7NSzvoz5eLs9W00sPCLL4l8UY\t sJD9qhx3yzaGS9LFW3eWT5uBr30YqOD2kwr2opmplJSLxna+linA5UJifVDCiHHoLMjdEMJ9YV\t 8tY8rirK1LB310BR1MSNbO+cp1hPKrQSDDjiqWhLRp7zSHfNNXBP0K5T5eFuuqsyqLXz/UiJf0\t uTmdUnFpLfc/i7mN0A5rSr+3tnK06P1Yh56CAZsn7v/9pSSPUHuw48m5iaAprSe52wPh+85Crr\t XqpIPCTRwrGGFIqYbifBZKi41VyAQ/NFSHAyhyEbuCn3Ag==; 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boundary=\"_=_swift_v4_1779977545_0041396c7b0a74a2500d193b777e1b18_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1779977546;\tbh=EiRnPC6QN0QFC2qqp50pf3/p7Mtq+uHz9ZzT92vo53A=;\tb=P9gXH2UY2j/TxWzOJFIMosbrAGA4tXfySdIMeBtP1q143kR7dz5j086G/M7gyzRIAyzE\t+3szyYVcCVX5FMuoud2ed3IB07FA0qY93nrC1fLLpEGOxP4wCpNwmT3aXL7xBuMEO+SJ8Q\thcwZvn3CIP4XYstamo4lSUvAsAtOVcfHcNmeK7dYQQHNNW8eEBzfYKfdel0eoxqG+NMXrg\tdEYMML03h5kgLyUjko4vY+UXLvuTHY8LfoJZhuqtQukyiPHKmGO7VdU5soNu88U5yvz2Nl\tIra9bG/7eyl6efC42D+ejMc0jY97z9Bp3e02V4oLO3xc41NeMZnY8EuOVn6YgAyw== Date: Thu, 28 May 2026 14:12:26 +0000 (UTC) From: Culloden Medical Practice MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id fLeCi3o-SCu4da8ly7GV2Q for ; Thu, 28 May 2026 14:12:29.861 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSbTI-00000009fwH-0cSk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 15:12:28 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSbTH-0000000Dc4A-1rWn\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 15:12:27 +0100 Received: by recvd-57b698b956-kcscj with SMTP id recvd-57b698b956-kcscj-1-6A184D4A-16\t2026-05-28 14:12:26.259785915 +0000 UTC m=+2565611.359613468 Received: from [172.31.155.18] (unknown)\tby geopod-ismtpd-canary-0 (SG)\twith ESMTP id xI1v_fdiTHWNCclRPUNnng\tfor ;\tThu, 28 May 2026 14:12:25.940 +0000 (UTC) Received-SPF: pass (mx4.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Thu, 28 May 2026 15:12:27 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Culloden Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.mARdeYPEmq4RmMgIQAOfIFea5D9X9o/PY0g/rYjWsiMGDRBOp4DgT1H9Xq0StbwSpwPp9vTcyucvklAR1fMrNrBwMnOXDaDe+boGLKb6qHEyZnbWLAMKV8+SLTAjkCAnRjYCSNh35yyhcDYjgM1nXf2G2OnPywuQ3eqWTGKJ0r2G77eTQz6DIqGwGUtp5R7EvZqhKxs4/tEmvHy+va6Ggra5fxt8SnqFW1FLI13KwDIhRT3RlsakXawag3NjKRhKNg3MtE8OCiBDj6qeuF1CYA== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.22) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.22) [asn: 11377(-0.22), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: dc0f229a359be725e41722c59eb5f3d4@_ X-Milter-Del: X-Spam X-Spam-Score: 1.3 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"MMA Legal ","from":"Culloden Medical Practice ","subject":"Culloden Medical Practice has sent a copy of your Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk\"}","sender_ip":"185.151.28.75","html":"

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"us-ascii\"}","SPF":"fail"} [2026-05-30 22:23:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

,   Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827   Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.    , 2026-05-30 22:23:01, 2026-05-30 22:23:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Culloden Medical Practice has sent a copy of your Subject Access Request,

 

Culloden Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 550702

This report expires on 26/08/2026

Requestor Reference: 100827

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice.

 

 

, � Culloden Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 550702 This report expires on 26/08/2026 Requestor Reference: 100827 � Open report [https://download.igpr.co.uk/Download/4c547e0f-12a2-4aec-8069-4196cb4a7fa1] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Culloden Medical Practice. � �, 2026-05-30 22:23:01, 2026-05-30 22:23:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AC...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-uksouthazon11011049.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.49;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.95.49 Content-Type: multipart/mixed; boundary=\"_010_LO0P123MB6414608A68CE18FF0EA0F351B1162LO0P123MB6414GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=dHe1C/0qVfyi9EoB+9H2L+IRqFg0S2s8gPiqfxIdKtw=; b=ydsVDwG5nM99DPhfNZw4J6Ldzka2NSbA2QHriqimkGUS/m4QZhYu8Lmfiq/pCeZPwl471YZ7HWNNE8F9tN9O6Fxn1yEsNizy+f3M3oj+6YibLy/4SlgJpa/oqG9DR5D9kEI0OBq3EU7oYcQzXl1K0yDwLrNJxeo0+shV9IakOyOrWxCGk9kDMw0IhcJzeq2n2JPtNBxvc/wMNh8u+RgrGyDijPoX0gyFovQxpJ0PZvmIIP8yI0mQiz1T07TqCYs+oYV/wkiCzs/KptJ1kdARu5lyEQasI5SY1XJdFvaFaYdv2iABCQ54ToNfU8ABmk+uPQc98d+Upsf+6g3d8UnQrw== Date: Fri, 29 May 2026 11:14:07 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id dnfmuOAaSo2zA7v6acyybw for ; Fri, 29 May 2026 11:14:17.575 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSvAN-0000000GjWo-05Kc\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 12:14:16 +0100 Received: from 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and.png\",\"type\":\"image/png\",\"content-id\":\"b5ce40ac-38d6-42a8-8bf6-84edb5045e36\"},\"attachment3\":{\"filename\":\"DSAR-AF2A3299.pdf\",\"name\":\"DSAR-AF2A3299.pdf\",\"type\":\"application/pdf\",\"content-id\":\"369E4CB3C29341439774F4149DDB20DC@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"73c76bf4-5cc1-40d1-8775-38398f8f9236_loa.pdf\",\"name\":\"73c76bf4-5cc1-40d1-8775-38398f8f9236_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"ECDAA3EE3BF9CD4482E090309AE7674A@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"Toni-Marie Cullen POA.jpg\",\"name\":\"Toni-Marie Cullen POA.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"55D8B6CADF6FDF418359B753D84258B9@GBRP123.PROD.OUTLOOK.COM\"},\"attachment6\":{\"filename\":\"Toni-Marie Cullen ID.jpg\",\"name\":\"Toni-Marie Cullen ID.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"B651FAD86B7CEF42B5C5DD49851F7139@GBRP123.PROD.OUTLOOK.COM\"}}","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","html":"
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"6","dkim":"{@nhs.scot : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php22gjbnuomncb8x36InZ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php01941n2pp3lbcIIS81q"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpi4qegnlh9tp82ylnAti"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phph7g36131luba5WUrFbx"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqfdt65dr61dt3QFERgB"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/php5epk350eh0ipa9aTVfl"}} [2026-05-30 22:29:13] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 22:29:13, 2026-05-30 22:29:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Ms Tonie Marie Mcalister,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen)
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:08
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Toni-Marie McAllister (previously Cullen) Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:08 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Ms Tonie Marie Mcalister SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:00c5a7d6-e136-4f68-9292-a99bf55d7b2d] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 22:29:13, 2026-05-30 22:29:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 22:46:05] production.DEBUG: Inbound email data {"text":"Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=ja/aADs8HB5Dj9JFms6blseMa7TS9e4JYmXEZ5EP578=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=OJ2GaFH4KDqlpHY149j7Q3B9Q2M6zIq+LuBgtiT+My2Ng1yvQxWiTL97pjgjJH/fRD6umWWrhj\t 1sdejN6IL6T6yb2InZB8PoVeDl4UwEr4RhOu2VWzbWbY8dCZKJbVgIaYlSEsSoQGchCb5bx7kd\t DOOsqsH4+fkbPsRDnlxpK5L9m5MqpnzAmNbiiT3rf9h8SjR529TNVZl+Muind6jPFI+uy+WDwD\t KF9RImiilV6ykMpWeN+OpjnHXCtb1rMkw3NDapD1EVvTQIPTys/AJIiAXetpwO5i5/5zP45hM3\t gHXJlYcA+U5OPX+2/3YopZLBvHkrGad/vu9J2DFF8owf8g==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=cMUx1W94bR9554Trs68EbChj4pdC0/bd66tEJNDxQAp0exbjK/iO0OxWnlaTnXv4AIxby1GPxE\t xgAUf/0AGmOkJPaEU6kLJyS6yAodosTKDQY6LP69laCHtue9zQq48brVZX0kKEcLixsq5bmu/u\t Q0VHIMixKvycJj6ctLRBbdqo8qjBsMQhUvFq4HrqhfUqClX5KI+MueD8SADEBdbovThXVNnUiW\t +MRrQawIZByI1prNjHP7acyPxGR/ZPtq6It6seyDysyvb1XojBlrmTttQeY+WIZ2eOawM2kmEH\t WfA5ie2Hb6SQMATjxx2fa5KSx98E1s6NeGSfNPosJ4fW3g==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=pulYLGO/ygTdJ7DTvMoz50rKXM2zTHomsxzC48yddbU=; b=iS/vmhI8+KB4y/qCVKQHE+lBXt\tXp+Fz4Kep+FHp70W8O8ryoyuDY6QiwEDeXLToseGh7X3U+zYEsAUblEOG/Y4XKNRwPn3W9iO1RfnU\t3R6d8nz6i4OdS/LSbhkDKn7n1jPQZx5eJmVBittDZtvyUtwTuUmpLDg3xEXtcRa+Hul6b0vgB3cjT\tu0cZH9+JEn+BeZvPkMxzCsw5024i7+nTwFtty2CRkjg/CAMEzKqDdP+RV0DBK+ueMT1nAOT5sbBPi\tFP4fMm43WvEXDf+u+tdKxtO6wWCNpDtXlcaWjFd7KOBETN7ZyKV8GGyroqPqA3aHDvJRqXN+89oPq\t/YLBpSSQ==; Date: Thu, 28 May 2026 09:41:35 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id lACJZEweSfyvsnBYuwlOow for ; Thu, 28 May 2026 08:41:52.062 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSWJK-00000006r8y-1pul\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSWJK-0000000CEkX-0JdE\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 09:41:50 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wSWJ5-00089a-V8; Thu, 28 May 2026 09:41:48 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Thu, 28 May 2026 09:41:50 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61705 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.66) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.12) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.51) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.36) Symbol: IP_REPUTATION_HAM(-0.30) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.66) [-0.66835306999057] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.12) [-0.12128079058629] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.51) [-0.51596914963577] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.36); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: IP_REPUTATION_HAM(-0.30) [asn: 35425(-0.19), country: GB(-0.01), ip: 89.16.161.57(-0.11)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wSWJ5-00089a-V8@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.4 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail","subject":"Subject Access Request Ref edir:61705","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}"} [2026-05-30 22:46:05] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner’s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 22:46:05, 2026-05-30 22:46:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61705, ?, Investigations Team Date: 28/05/2026 Our ref: 61705 Your ref: Client: Miss Hannah Imrie Dear Investigations Team I am writing in relation to the above subject access request, received on 29/04/2026. We are dealing with your request in accordance with article 15 of the General Data Protection Regulation (GDPR). We have assessed your request and consider it to be complex. Consequently, and in accordance with Article 12(3) of GDPR, we have extended the time period for response from 30 days to 90 days to enable us to gather all the information you have asked for and to respond to you appropriately. We still aim to provide you with your response as quickly as possible and if we can respond before the deadline we will do so. You will receive your response by 29/07/2026. If you would like more information regarding your information rights in general, you can contact the UK Information Commissioner�s Office. The Commissioner is responsible for promoting and enforcing the Data Protection Act. Contact details are available on their website at www.ico.org.uk, or their telephone helpline on 0303 123 1113 (calls are charged at a local rate). Yours sincerely Ann Lee Information Rights Officer Information Governance�Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-30 22:46:05, 2026-05-30 22:46:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 22:47:57] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","from":"TAY carseviewmedicalrecords ","html":"
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.85) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.56(-0.62)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.56:from] X-Symbol: REDIRECTOR_URL(0.00); The presence of a redirector in the mail [aka.ms] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69742550590803] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62918331644623] X-Symbol: SPF_REPUTATION_HAM(-0.68) [-0.68566955902239] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB2435E50B359F5E25D6CF230E96162@CWLP123MB2435.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.1 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB2435.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(1800799024)(19092799006)(6049299003)(366016)(69100299015)(5023799004)(4013099003)(4053099003)(6133799003)(22082099003)(8096899003)(13003099007)(4143699003)(18002099003)(11063799006)(56012099006)(38070700021);DIR:OUT;SFP:1101; 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Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Data Subject Access Request - Ms Yvonne Jamieson","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.carseviewmedicalrecords@nhs.scot\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php4njape8r384mfxlIpKr"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phph9rn6npi7huff9uxIg2"}} [2026-05-30 22:47:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 22:47:57, 2026-05-30 22:47:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.carseviewmedicalrecords@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Yvonne Jamieson,
Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026.

Many thanks

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:23
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Good Morning,

We request any and all medical documents in relation to our client including any mental health files as well.

Kind Regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Sent: 23 April 2026 9:04 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson
 
Hi



That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address.



Many thanks


Claire

Health Records Officer
Mental Health Records Department
Carseview Centre
4 Tom McDonald Avenue
Dundee
DD2 1NH
Working Hours: 8am-4pm Monday - Friday
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:24
To: TAY carseviewmedicalrecords <TAY.carseviewmedicalrecords@nhs.scot>
Subject: Data Subject Access Request - Ms Yvonne Jamieson
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Yvonne Jamieson
Client Reference: 100061
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Date of Birth: 10/03/1982
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, Thank you for your reply however we have already processed this now and this was sent to you 07/05/2026. Many thanks Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: evidence@mmalegal.co.uk Sent: 29 May 2026 10:23 To: TAY carseviewmedicalrecords Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Good Morning, We request any and all medical documents in relation to our client including any mental health files as well. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:391d7e66-5cdd-4be9-ad18-2322b01f0f7d][cid:408c4c12-ba03-4e28-bf3d-bf6d4138e52d] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY carseviewmedicalrecords Sent: 23 April 2026 9:04 AM To: MMA Legal Subject: Re: Data Subject Access Request - Ms Yvonne Jamieson Hi That's no problem is it everything you are looking for or just the Murray Royal paperwork, She has camhs stuff too but there is always really long delays with camhs. We have a new system for access requests now my boss will add this request to it and you will get email to confirm your email address. Many thanks Claire Health Records Officer Mental Health Records Department Carseview Centre 4 Tom McDonald Avenue Dundee DD2 1NH Working Hours: 8am-4pm Monday - Friday ________________________________ From: MMA Legal Sent: 22 April 2026 20:24 To: TAY carseviewmedicalrecords Subject: Data Subject Access Request - Ms Yvonne Jamieson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Yvonne Jamieson Client Reference: 100061 Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Date of Birth: 10/03/1982 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 22:47:57, 2026-05-30 22:47:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 22:59:58] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"0488d39e-0608-454b-9229-fe8be1777209\"},\"attachment2\":{\"filename\":\"Outlook-onw1iuz1.png\",\"name\":\"Outlook-onw1iuz1.png\",\"type\":\"image/png\",\"content-id\":\"d1f245a8-453e-4d53-a1a5-38b752929bf9\"},\"attachment3\":{\"filename\":\"DSAR-148CE453.pdf\",\"name\":\"DSAR-148CE453.pdf\",\"type\":\"application/pdf\",\"content-id\":\"B23B0C65FA50F54B91631DCD21CCB1AA@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"WhatsApp Image 2026-04-13 at 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","text":"Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.18;\tiprev=pass (mail-uksouthazon11010018.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.18;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.196.18 ARC-Authentication-Results: i=1; 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From address is listed in Mailspike RWL - possibly legit [52.101.196.18:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69689755700376] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~, 10:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.68) [-0.68499069586526] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments Message-ID: LO0P123MB6414C6AD6626C4EDC24FB8D3B1162@LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.1 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; 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Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 22:59:58, 2026-05-30 22:59:58)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Michael Oreilly,
Sensitive

To whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:
 
Mental Health Records held by NHSGG&C for Michael O'Reilly
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A



From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:10
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>; Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Michael Oreilly
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Michael Oreilly
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Michael Oreilly
Client Reference: 100181
Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS
Date of Birth: 28/09/1981
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Michael O'Reilly Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:10 To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) Subject: Fw: Data Subject Access Request - Mr Michael Oreilly SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:d1f245a8-453e-4d53-a1a5-38b752929bf9] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Michael Oreilly Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Michael Oreilly Client Reference: 100181 Client Address: 10 Campbell Town Drive,, Kilmarnock, Ayrshire, KA3 1JS Date of Birth: 28/09/1981 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 22:59:58, 2026-05-30 22:59:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 23:06:27] production.DEBUG: Inbound email data {"to":"MMA Legal ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-f41fluiq.png\",\"name\":\"Outlook-f41fluiq.png\",\"type\":\"image/png\",\"content-id\":\"508b2ff7-7985-4676-a30e-af3c90092521\"},\"attachment2\":{\"filename\":\"Outlook-http___www.png\",\"name\":\"Outlook-http___www.png\",\"type\":\"image/png\",\"content-id\":\"16425be4-29fd-4567-af93-3f1a52dfe330\"}}","content-ids":"{\"16425be4-29fd-4567-af93-3f1a52dfe330\":\"attachment2\",\"508b2ff7-7985-4676-a30e-af3c90092521\":\"attachment1\"}","SPF":"fail","sender_ip":"185.151.28.76","from":"dg.patientservices ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.patientservices@nhs.scot\"}","attachments":"2","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; 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b=alG+wxvixJ44UqgjP5xUaSt9doay8OseCLz/Ll1a9Sr9fjv0JGbaIPRnv0SM9kQl1mi7jE1PJ0akbMGZ1VIiCk8OXCF35eNmDHtgnDiJR8+MvF4XOCrSblul8X9kgtJ+QhXgkWvRByyiB/IhlGw9nZCGH6HVOU2sHm0L6H3MWIPsKkTxphXYRFjrohfb/r8xabjdQhR+VvsPuzBQudZgSTVIFE+yyVogv1AsYnZqBdbCL2wi3X/N9DiwIejGoLfjjeP2I9W1+/7wmtmKT/UJYr6nTtPUy2Usevh+Lw/yzAJmZC7bnuVVSlNtAGXo3LbolzJ+Mpys1E1POlveCASsUw== Accept-Language: en-GB, en-US Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11010068.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.68;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.68 Content-Type: multipart/related; boundary=\"_005_CWLP123MB365033814979BC77EB5F910EFA092CWLP123MB3650GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=EoAwYICM7lG+TtRBUylBY/YkUz5k1bXVK1bTYi7x9BE=; b=rg0529siZWIlRd0AFyhGix5BQ+/IgjRG6k/FdVLF8gmV3ieH/JZGxNEcOGNUuR2BfwFiEnEagJqMBO7iHaFfDaR1OT2Za3jiJ8b9BoVSGhJaF6WcJk30YQUt+gW+K4lh9WfYvDrqsHXizG5ouBkCpofRDL1g/CGl/dwcZvva7Zzs0S/l7bmcGHhfOL9tdvRkddGooXw5j6KgaIt9VTsp+JM02ZeFhkdi4H660ornaRLqdFyx+7rF8lURHmB8fVnS83kzvKoil82QJIOxQA1cMoxciGdXjq0lAH0/SQcOlEJtJkzPNO4uhcyaARR6z1xx5MSuahksN4Zp3uVilotH9g== Date: Thu, 28 May 2026 12:03:12 +0000 From: dg.patientservices In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id KkQTlI8rQxSB4B-YQDCg_Q for ; Thu, 28 May 2026 12:03:18.937 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSZSH-00000009Esd-3jkk\tfor evidence@parse.mmalegal.co.uk;\tThu, 28 May 2026 13:03:18 +0100 Received: from mail-ukwestazon11010068.outbound.protection.outlook.com ([52.101.195.68] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wSZSE-00000005Tge-2xaI\tfor evidence@mmalegal.co.uk;\tThu, 28 May 2026 13:03:17 +0100 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:94::5) by LO9P123MB8045.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:3e8::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.14; Thu, 28 May 2026 12:03:12 +0000 Received: from CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM ([fe80::e329:fcfc:e21d:c970]) by CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM ([fe80::e329:fcfc:e21d:c970%3]) with mapi id 15.20.9870.023; Thu, 28 May 2026 12:03:12 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nhs.scot designates 52.101.195.68 as permitted sender) client-ip=52.101.195.68; envelope-from=dg.patientservices@nhs.scot; helo=CWXP265CU008.outbound.protection.outlook.com; References: Resent-Date: Thu, 28 May 2026 13:03:17 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Miss Anna Tate Thread-Index: AQHc7pEFptKwFKuy/0+DK4ZoZ1P64rYjVXkp Thread-Topic: Data Subject Access Request - Miss Anna Tate To: MMA Legal X-Forwarded-For: dg.patientservices@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWLP123MB3650.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 91f00632-5b42-41ea-bc5a-08debcb117ad X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 28 May 2026 12:03:12.5046 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 2h7FDEEK31xmGZRBu+D8u7JQXYmqbdDgUHIdFTHVFHzdXZJAok08Ihe721Ez9dWxjlxcfvEXoZHAD4+2zhnBVSdyl3IUlSbHNSCdO+MWGiI= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO9P123MB8045 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.195.68 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: RSPAMD_EMAILBL_FAIL(0.00) Symbol: GENERIC_REPUTATION(-0.64) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.40) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: RSPAMD_URIBL_FAIL(0.00) Symbol: DKIM_REPUTATION(-0.69) Symbol: R_SPF_ALLOW(-0.20) Symbol: ARC_ALLOW(-1.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: ASN_FAIL(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: SPF_REPUTATION_HAM(-0.67) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [evidence.mmalegal.co.uk:server fail, dg.patientservices@nhs.scot:server fail] X-Symbol: GENERIC_REPUTATION(-0.64) [-0.64348918891749] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.63) [ip: 52.101.195.68(-0.64)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.68:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [nhs.scot:server fail, cwlp123mb3650.gbrp123.prod.outlook.com:server fail, mmalegal.co.uk:server fail, careopinion.org.uk:server fail] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69473356701653] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: ASN_FAIL(0.00) 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 91f00632-5b42-41ea-bc5a-08debcb117ad x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB3650:EE_|LO9P123MB8045:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","text":"Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","subject":"Re: Data Subject Access Request - Miss Anna Tate","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpca4vramirrldcGsZA2a"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpd3f160no6t8u29Dsm4T"}} [2026-05-30 23:06:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 23:06:27, 2026-05-30 23:06:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.patientservices@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Anna Tate,
Whom it may concern,

As previously advised, these requests must be sent to dg.dpa-office@nhs.scot 

Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached.

Kind regards



Patient Services

NHS Dumfries and Galloway

Second Floor South

Mountainhall Treatment Centre

Bankend Road

Dumfries

DG1 4AP

Tel:  01387 272733 (Ext 50664)

 

BSL users:  via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service

 

\"http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png\"

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 11:58
To: dg.patientservices <dg.patientservices@nhs.scot>
Subject: Data Subject Access Request - Miss Anna Tate
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Anna Tate
Client Reference: 100366
Client Address: 116 Carrick Road, Dumfries, DG2 9PZ
Date of Birth: 06/02/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Whom it may concern, As previously advised, these requests must be sent to dg.dpa-office@nhs.scot Can all future requests please be sent to this email to prevent unauthorised distribution of patients' confidential information, such as those previously attached. Kind regards Patient Services NHS Dumfries and Galloway Second Floor South Mountainhall Treatment Centre Bankend Road Dumfries DG1 4AP Tel: 01387 272733 (Ext 50664) BSL users: via contactSCOTLAND-BSL, the on-line British Sign Language interpreting video relay service [cid:508b2ff7-7985-4676-a30e-af3c90092521][http://www.careopinion.org.uk/resources/email-signature-receive-respond-share.png] ________________________________ From: MMA Legal Sent: 28 May 2026 11:58 To: dg.patientservices Subject: Data Subject Access Request - Miss Anna Tate Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Anna Tate Client Reference: 100366 Client Address: 116 Carrick Road, Dumfries, DG2 9PZ Date of Birth: 06/02/1980 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 23:06:27, 2026-05-30 23:06:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 23:06:51] production.DEBUG: Inbound email data {"subject":"Recall: Data Subject Access Request - Mrs Diane Donald","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"WDHSCP@west-dunbarton.gov.uk\"}","attachments":"0","sender_ip":"185.151.28.76","SPF":"softfail","to":"\"'evidence@mmalegal.co.uk'\" ","from":"WDHSCP ","text":"WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�.","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=westdunbartongovuk.onmicrosoft.com header.s=selector1-westdunbartongovuk-onmicrosoft-com header.a=rsa-sha256;\tdkim=pass header.d=west-dunbarton.gov.uk header.s=mailanyone20180522 header.a=rsa-sha256;\tarc=pass (i=2) 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Symbol: IP_REPUTATION_HAM(-0.91) Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20) Symbol: DKIM_REPUTATION(-1.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: GENERIC_REPUTATION(-0.58) Symbol: SPF_REPUTATION_HAM(-0.71) Symbol: DKIM_TRACE(0.00) X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [west-dunbarton.gov.uk, quarantine] X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.84); DKIM verification succeed [westdunbartongovuk.onmicrosoft.com:s=selector1-westdunbartongovuk-onmicrosoft-com, west-dunbarton.gov.uk:s=mailanyone20180522] X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.91) [asn: 16509(-0.35), country: US(-0.01), ip: 192.162.219.22(-0.56)] X-Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20); From address is listed in Mailspike RWL - very good reputation [192.162.219.22:from] X-Symbol: DKIM_REPUTATION(-1.00) [-1] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:192.162.216.0/22] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:16509, ipnet:192.162.219.0/24, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58977792547073] X-Symbol: SPF_REPUTATION_HAM(-0.71) [-0.71110766357004] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [westdunbartongovuk.onmicrosoft.com:+, west-dunbarton.gov.uk:+] Message-ID: LO2P265MB1565D20E7D7C08F1C0E23818ED162@LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -7.1 (-------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-TLS: TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256 X-Vipre-Scanners: virus_bd;virus_clamav; X-VoiceMessageDuration: 1041 authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=west-dunbarton.gov.uk; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P265MB1565.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(786006)(366016)(376014)(1800799024)(18002099003)(38070700021)(11063799006)(56012099006);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|786006|366016|376014|1800799024|18002099003|38070700021|11063799006|56012099006; x-microsoft-antispam-message-info: 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-recallreportcfmgenerated: true x-ms-exchange-recallreportgenerated: true x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 76078cf9-26b5-42d0-4b9a-08debd5ed8a2 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO2P265MB1565:EE_|LO2P265MB3342:EE_LegacyOutlookRecall","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\"}","dkim":"{@westdunbartongovuk.onmicrosoft.com : pass, @west-dunbarton.gov.uk : pass}"} [2026-05-30 23:06:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, “Data Subject Access Request - Mrs Diane Donald”., 2026-05-30 23:06:51, 2026-05-30 23:06:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, wdhscp@west-dunbarton.gov.uk, evidence@mmalegal.co.uk, Recall: Data Subject Access Request - Mrs Diane Donald, ?, WDHSCP would like to recall the message, �Data Subject Access Request - Mrs Diane Donald�., 2026-05-30 23:06:51, 2026-05-30 23:06:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x93Data ...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 23:07:20] production.DEBUG: Inbound email data {"dkim":"{@igpr.co.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"MMA Legal ","subject":"Braehead Medical Practice has sent a copy of your Subject Access Request","text":"� Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �","html":"

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

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headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (o30.ptr4216.click-send.net) smtp.remote-ip=168.245.125.190;\tspf=pass smtp.mailfrom=em2365.igpr.co.uk;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=igpr.co.uk header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"_=_swift_v4_1780067071_80852387255109115f6230d7124acb69_=_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=igpr.co.uk;\th=date:subject:from:mime-version:to:content-type:cc:content-type:date:\tfrom:subject:to;\ts=s1; t=1780067072;\tbh=7wU/O/WdWf7tOwoYCWljXJTGgYYQE5+WCGyEiY6iyOM=;\tb=FOGP0c0IldXIFRrUyeRLa6k6fGfOlOnY/Idp3YZMYt4kYrV+4+uhDfkgo2nGpYrweIrk\t2RFB3y3tDY9sfQVhlYrFEHiLD+xCELILe6mwNgcwR8NNldZCNBTfPxVGKPnfVfGpdLw5pm\t5zL6VbNM1p3jH+qtAj5lAWiIJLrMzl+73r9F37Yaflhe3SPmm1nl+KbMPg8V6xqPVasGIH\tW8Y+cEmBzJfLXz1EiCkZldstHhkI2t3I9oZYyIsANO9vkA4sJ+dTQFK2g8pJu7zinO2Z87\tqkp0FShKVP2rPKyaq76nBOG+uBCuDyki8AR0F/Y94Hn2N5546TV+tYjWabqx4xbQ== Date: Fri, 29 May 2026 15:04:32 +0000 (UTC) From: Braehead Medical Practice MIME-Version: 1.0 Message-ID: <791f4ff16828a18154a183788d1b0520@_> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id m3dVgp8VRSuR5f-avg6iJA for ; Fri, 29 May 2026 15:04:38.267 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wSylJ-000000010ei-0n59\tfor evidence@parse.mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: from o30.ptr4216.click-send.net ([168.245.125.190])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wSylI-00000009t22-2p0o\tfor evidence@mmalegal.co.uk;\tFri, 29 May 2026 16:04:37 +0100 Received: by recvd-6d75975858-m7sbl with SMTP id recvd-6d75975858-m7sbl-1-6A19AB00-62\t2026-05-29 15:04:32.413283708 +0000 UTC m=+2655659.380494255 Received: from [172.31.170.109] (unknown)\tby geopod-ismtpd-0 (SG) with ESMTP\tid 3K011lMhTGGhJxqCmeZ8RQ\tfor ;\tFri, 29 May 2026 15:04:32.117 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of em2365.igpr.co.uk designates 168.245.125.190 as permitted sender) client-ip=168.245.125.190; envelope-from=bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk; helo=o30.ptr4216.click-send.net; Resent-Date: Fri, 29 May 2026 16:04:37 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Braehead Medical Practice has sent a copy of your Subject Access Request To: MMA Legal X-Entity-ID: u001.t89DSWI8biNp7Tuy0lkayg== X-Forwarded-For: bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 168.245.125.190 X-SG-EID: u001.y5jcVAnPulgR4XGVszkGiDXAgYqIO0SEomJoDYNbl26L4ZQC+Es5LlcJ/leYps8xrpWbXWmkdbW1ArZWyxSdGK+uXHvV1q+RTMwxO+0KcaGTHwriiNZMM/eOEH0WiEcJta34E9CBid6pGmf4NbFwUHb32QItEcwE4WegPCoJuY5vSNaOaU4/LtqmVUEDIDTWfVPYyTx0Ak6E8RQBTH6hvnYINF+Kpi/rYOEURoKxpU0mgdsfvY+FgIgE//82rhd288W8VlcRvkhIhVuT2nIGng== X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_TRACE(0.00) Symbol: R_DKIM_REJECT(1.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: DMARC_NA(0.00) Symbol: RCVD_COUNT_THREE(0.00) Symbol: IP_REPUTATION_HAM(-0.24) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: FUZZY_RATELIMITED(0.00) Symbol: FORGED_SENDER(0.30) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [168.245.125.190:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:168.245.125.190] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: ASN(0.00) [asn:11377, ipnet:168.245.96.0/19, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [igpr.co.uk:-] X-Symbol: R_DKIM_REJECT(1.00); DKIM verification failed [igpr.co.uk:s=s1] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [24082065-799b-evidence=mmalegal.co.uk] X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: DMARC_NA(0.00); No DMARC record [igpr.co.uk] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.24) [asn: 11377(-0.23), country: US(-0.01), ip: 168.245.125.190(0.00)] X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [secure@igpr.co.uk, bounces@em2365.igpr.co.uk] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] Message-ID: 791f4ff16828a18154a183788d1b0520@_ X-Milter-Del: X-Spam X-Spam-Score: 1.2 (+) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"fail"} [2026-05-30 23:07:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

,   Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233   Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f]       Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.    , 2026-05-30 23:07:20, 2026-05-30 23:07:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Braehead Medical Practice has sent a copy of your Subject Access Request,

 

Braehead Medical Practice has sent a copy of your Subject Access Request

iGPR Reference: 551652

This report expires on 27/08/2026

Requestor Reference: 100233

 

Open report

 

 

 

Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice.

 

 

, � Braehead Medical Practice has sent a copy of your Subject Access Request iGPR Reference: 551652 This report expires on 27/08/2026 Requestor Reference: 100233 � Open report [https://download.igpr.co.uk/Download/b275e42f-147c-4e0c-a9d2-c33d4adb293f] � � � Please do not reply to this email, replies to this address are not monitored. If you have any queries about your report, please contact Braehead Medical Practice. � �, 2026-05-30 23:07:20, 2026-05-30 23:07:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AB...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 23:12:16] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Mr George Hunter","dkim":"{@nhs.scot : pass}","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"84ed1077-39d0-4e78-9de8-4f0069842288\"}}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.92) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.38(-0.69)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.38:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69475895525658] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_ALLOW(-1.00); ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67951748914164] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687C0B02EC70C4C4FFFED449A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; 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We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.76","content-ids":"{\"84ed1077-39d0-4e78-9de8-4f0069842288\":\"attachment1\"}","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpf6fnsi0o3ghiarjflsM"}} [2026-05-30 23:12:16] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 23:12:16, 2026-05-30 23:12:16)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr George Hunter,
Afternoon

This patient does not hold Hospital records at NHSGGC

SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr George Hunter
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr George Hunter
Client Reference: 100115
Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT
Date of Birth: 02/04/1949
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:84ed1077-39d0-4e78-9de8-4f0069842288] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr George Hunter Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr George Hunter Client Reference: 100115 Client Address: 17 Peacocktail Close, Edinburgh, EH15 3QT Date of Birth: 02/04/1949 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 23:12:16, 2026-05-30 23:12:16)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 23:31:38] production.DEBUG: Inbound email data {"content-ids":"{\"0c45dcdf-d85a-4378-bc79-244f3294513e\":\"attachment1\"}","html":"
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.40); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.37(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.37:from] X-Symbol: DKIM_REPUTATION(-0.69) [-0.69476090258682] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.71) [-0.71964368071491] X-Symbol: SPF_REPUTATION_HAM(-0.67) [-0.67952298385301] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LOYP123MB2687AEC174D2D5AA7968D2E69A092@LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -6.2 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB2687.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(69100299015)(1800799024)(376014)(6049299003)(366016)(19092799006)(18002099003)(4053099003)(4013099003)(11063799006)(5023799004)(56012099006)(22082099003)(6133799003)(8096899003)(38070700021);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|69100299015|1800799024|376014|6049299003|366016|19092799006|18002099003|4053099003|4013099003|11063799006|5023799004|56012099006|22082099003|6133799003|8096899003|38070700021; x-microsoft-antispam-message-info: ak6fD4vJhcnFXBEK5qScM/RSwQf5PB7bRvDrVdFdP1A4Dp6fcrSWD1/LsQ+1JUApumbZOIgfzBDj6jE9kYPgsDCsPGXIFPbbdcwXQnR+bqzxKIyLN6Gi+w/VhscBZyld23vzEWW14UeP182hzrTEjT85JrebzJOlsW+z2U5d6LcLnOO99uCL6sUSEMuI6/bdLzH8V1bliWLkt5IReIqgNSXYdUVhifYNmDsZzUz6cANgjnUTDx3Gh0EC+c31jhjiTbEe2flTGhLJCmsCOVxASEpDwG4Hpacr2eaQZNRSQF+4Qe8bXF1kG7ecpNtQJ2b810HK//eV08ZXCq8gp6rhzA1+QnKPCAf1+nfxhIbcFLfe05B/cca0m49yM4cIlaK2MheYTQAzW5OFfNK3vmlkzcaDxxvALXRi/Thur9eRHzlI5dwxGjsNwJv9atdlcHrc37Z0GXhEdSHch9qMF9qFGAH1scW17MLMvy8mKc6xRDtWB6RkshiQyketc4VQEk1CNkF8XMPOrjpafY8jFZHKugtc5CE72xlLH3Yqcv587HOi/f7dCFvohgtnBCMhDNTZzWXP1YyQ2Jd6gVm4UKSMuCI8LvFFku+6V2XSJnz+he1+G/N605L9PsClw1MfThUc2MmBPbPyLREYFf4HdkF5ekWR6OZmTsw6dcxGB+k8/IFO47DMFqRecijpCzYaomg9sHCHZuYrdrSCoUTC535KHiMhagcirZkoKpkaivl5FneURd/61w0+G3LmtZbyQhIYBuWCbfnskKRtia7w/bNI7tS80FbDULJZBJFjjuaJ/binmIhEqCZ1AQ6JGCudTvs50zumuJsoYsiNgWiT7DiN/wqm7BSqihwvtS6qGMcfdZnGfikfo/Zl5NoQRs5OBEFL9Pk4TFu3dIwMerqefD1ZJSo3ZtO8Vo9shuq/gWzoQ2I9PZgVgANc5LPE8mZi9sb1UBgawDqxt3QLFaUua7bgRy91E+5s8fqSvR4mlW0V7zXQk+oYiaDY1B8e/BBm+z+RnhIs1P3hVTdylq/OvWMXjItH3j6+DaQjMPLehS0c19M= x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 5c72ca82-610a-4ca2-070f-08debcb1f530 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB2687:EE_|LO4P123MB6741:EE_","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"ggc.sarteam@nhs.scot\"}","text":"Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.75","subject":"Re: Data Subject Access Request - Ms Tonie Marie Mcalister","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"0c45dcdf-d85a-4378-bc79-244f3294513e\"}}","attachments":"1","from":"\"SAR Team (NHS GREATER GLASGOW & CLYDE)\" ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","SPF":"fail","to":"MMA Legal ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpafqan3t1dspj7gahknC"}} [2026-05-30 23:31:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 23:31:38, 2026-05-30 23:31:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Ms Tonie Marie Mcalister,
Afternoon

This patient does not hold Hospital records at NHSGGC


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

E-Mail: ggc.sarteam@nhs.scot

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Ms Tonie Marie Mcalister
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Ms Tonie Marie Mcalister
Client Reference: 100202
Client Address: 2 Shiel Place, Irvine, KA129NG
Date of Birth: 11/12/1991
Also Known As: Tonie Marie Cullen
Name in Care: Tonie Marie Cullen
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Afternoon This patient does not hold Hospital records at NHSGGC SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:0c45dcdf-d85a-4378-bc79-244f3294513e] ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Ms Tonie Marie Mcalister Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Ms Tonie Marie Mcalister Client Reference: 100202 Client Address: 2 Shiel Place, Irvine, KA129NG Date of Birth: 11/12/1991 Also Known As: Tonie Marie Cullen Name in Care: Tonie Marie Cullen NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 23:31:38, 2026-05-30 23:31:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 23:46:08] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"hswsubjectaccessrequests@aberdeenshire.gov.uk\"}","text":"Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________","html":" Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
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ARC checks success [microsoft.com:s=arcselector10001:i=1] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: DKIM_REPUTATION(-0.95) [-0.9526068004477] X-Symbol: TO_MATCH_ENVRCPT_SOME(0.00); Some of the recipients match the envelope X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aberdeenshire.gov.uk, quarantine] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.68); DKIM verification succeed [aberdeenshire.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.78) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.96.104(-0.55)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.104:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [aberdeenshire.gov.uk:D:+] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: TO_DN_EQ_ADDR_SOME(0.00); Some of the recipients have display names that are the same as their address X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: TO_DN_SOME(0.00); Some of the recipients have display names X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56516519202837] X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94827230743648] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [aberdeenshire.gov.uk:+] Message-ID: LO0P265MB29567D151E16E35518F0EE82C1162@LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -13.7 (-------------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aberdeenshire.gov.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB2956.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(786006)(1800799024)(366016)(11063799006)(56012099006)(18002099003)(38070700021)(8096899003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|376014|786006|1800799024|366016|11063799006|56012099006|18002099003|38070700021|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 9ebb6f44-1616-4a36-6369-08debd7d9cc6 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB2956:EE_|LO8P265MB7879:EE_"} [2026-05-30 23:46:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include ‘AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh’fhaodadh fiosrachadh sochairichte, a tha a-mhàin airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh às am post-dealain an dèidh sin. ’S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a thèid a chur an cèill agus chan eil e a’ ciallachadh gu bheil iad a’ riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 23:46:08, 2026-05-30 23:46:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, hswsubjectaccessrequests@aberdeenshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957 - AbdnShireIR:43363, Dear . .

Data Protection: Right of Access Request
We refer to your request dated 28/05/2026 12:32.

We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council.

If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO):


ICO Helpline - 0303 123 1113

ICO Email - casework@ico.org.uk

ICO Website -www.ico.org.uk/make-a-complaint

ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF


Yours faithfully



Data Protection Co-ordinator
Education & Children's Services: Children's Services


Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail.


 

This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council.

Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain.

www.aberdeenshire.gov.uk
, Dear . . Data Protection: Right of Access Request We refer to your request dated 28/05/2026 12:32. We have undertaken a full search for the information which you have requested and I write to confirm that this information is not held by Aberdeenshire Council. If you have any concern about how Aberdeenshire Council has used your personal information, or you believe we have not handled your request for personal information correctly, you have the right to complain to the Information Commissioner's Office (ICO): ICO Helpline - 0303 123 1113 ICO Email - casework@ico.org.uk ICO Website -www.ico.org.uk/make-a-complaint ICO Address - Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF Yours faithfully Data Protection Co-ordinator Education & Children's Services: Children's Services Please include �AbdnShireIR:43363 Subject Access Request: MMA Legal Limited on behalf of Alan Robert SOAVE, DOB 29/11/1957' in the subject line of any further e-mail correspondence. This will aid our automated e-mail system reference your previous e-mail. ________________________________ This e-mail may contain privileged information intended solely for the use of the individual to whom it is addressed. If you have received this e-mail in error, please accept our apologies and notify the sender, deleting the e-mail afterwards. Any views or opinions presented are solely those of the e-mail's author and do not necessarily represent those of Aberdeenshire Council. Dh�fhaodadh fiosrachadh sochairichte, a tha a-mh�in airson an neach ris a bheil am post-dealain air a chur, a bhith an seo. Ma tha thu air am post-dealain fhaighinn mar mhearachd, gabh ar leisgeul agus cuir fios chun an neach a chuir am post-dealain agus dubh �s am post-dealain an d�idh sin. �S e beachdan an neach a chuir am post-dealain a tha ann an gin sam bith a th�id a chur an c�ill agus chan eil e a� ciallachadh gu bheil iad a� riochdachadh beachdan Chomhairle Siorrachd Obar Dheathain. www.aberdeenshire.gov.uk ________________________________, 2026-05-30 23:46:08, 2026-05-30 23:46:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91AbdnS...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 23:50:48] production.DEBUG: Inbound email data {"from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Fw: Data Subject Access Request - Mr Darren Downie","attachment-info":"{\"attachment1\":{\"filename\":\"image.png\",\"name\":\"image.png\",\"type\":\"image/png\",\"content-id\":\"33b09c5a-0cb2-44a4-b3af-ba64f2324d3b\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"c56f91ed-0a55-4341-94f9-2d0ad262f3e8\"},\"attachment3\":{\"filename\":\"DSAR-84F7D76A.pdf\",\"name\":\"DSAR-84F7D76A.pdf\",\"type\":\"application/pdf\",\"content-id\":\"C2F8DE1485F38E41A60CD258EB264B5B@GBRP123.PROD.OUTLOOK.COM\"},\"attachment4\":{\"filename\":\"ID .jpeg\",\"name\":\"ID .jpeg\",\"type\":\"image/jpeg\",\"content-id\":\"01A9C4A7F39E684CB5FBC14E5A74CCAD@GBRP123.PROD.OUTLOOK.COM\"},\"attachment5\":{\"filename\":\"d291575b-1535-4087-aca8-9da8bb3be2e6_loa.pdf\",\"name\":\"d291575b-1535-4087-aca8-9da8bb3be2e6_loa.pdf\",\"type\":\"application/octet-stream\",\"content-id\":\"70280C1B2A2C8B4BB2C60040D08E8606@GBRP123.PROD.OUTLOOK.COM\"}}","content-ids":"{\"01A9C4A7F39E684CB5FBC14E5A74CCAD@GBRP123.PROD.OUTLOOK.COM\":\"attachment4\",\"33b09c5a-0cb2-44a4-b3af-ba64f2324d3b\":\"attachment1\",\"70280C1B2A2C8B4BB2C60040D08E8606@GBRP123.PROD.OUTLOOK.COM\":\"attachment5\",\"C2F8DE1485F38E41A60CD258EB264B5B@GBRP123.PROD.OUTLOOK.COM\":\"attachment3\",\"c56f91ed-0a55-4341-94f9-2d0ad262f3e8\":\"attachment2\"}","text":"Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","html":"
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner’s Office – Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner’s Office – Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 23:50:48, 2026-05-30 23:50:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Darren Downie,
Sensitive

To Whom it may concern,
 
Re: Subject Access Request under Access to Health Records Act 1990
General Data Protection Regulation 

I refer to your correspondence received in which you seek a copy of the following information:

Mental Health Records held by NHSGG&C for Mr Darren Downie 
 
Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998.
 
Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with.
 
The contact details are noted below:
Information Commissioner�s Office � Scotland
45 Melville Street
Edinburgh
EH3 7JL
Tel:      0131 244 9001


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 28 May 2026 12:06
To: Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde) <gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane (NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>; Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Darren Downie
 


SAR Team
Digital Services
NHS Greater Glasgow & Clyde

Admin Building, Gartnavel Royal Campus

Glasgow, G12 0XH

Office: 0141 211 3855

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Darren Downie
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Darren Downie
Client Reference: 100931
Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX
Date of Birth: 26/07/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
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, Sensitive To Whom it may concern, Re: Subject Access Request under Access to Health Records Act 1990 General Data Protection Regulation I refer to your correspondence received in which you seek a copy of the following information: Mental Health Records held by NHSGG&C for Mr Darren Downie Your request is being dealt with in line with our requirements under Article 15 of the General Data Protection Act 1998. Please note you have the right to complain to the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below: Information Commissioner�s Office � Scotland 45 Melville Street Edinburgh EH3 7JL Tel: 0131 244 9001 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] ________________________________ From: SAR Team (NHS GREATER GLASGOW & CLYDE) Sent: 28 May 2026 12:06 To: Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) ; Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) Subject: Fw: Data Subject Access Request - Mr Darren Downie SAR Team Digital Services NHS Greater Glasgow & Clyde Admin Building, Gartnavel Royal Campus Glasgow, G12 0XH E-Mail: ggc.sarteam@nhs.scot Office: 0141 211 3855 [cid:33b09c5a-0cb2-44a4-b3af-ba64f2324d3b] ________________________________ From: MMA Legal Sent: 28 May 2026 12:01 To: SAR Team (NHS GREATER GLASGOW & CLYDE) Subject: Data Subject Access Request - Mr Darren Downie Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Darren Downie Client Reference: 100931 Client Address: 2/1 47 Jean Armour Drive, Clydebank, G812EX Date of Birth: 26/07/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 23:50:48, 2026-05-30 23:50:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 23:54:54] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"dg.dpa-office@nhs.scot\"}","text":"Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 23:54:54, 2026-05-30 23:54:54)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Helen Martin,
Good afternoon,

Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of  above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond.  We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Shelby




Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP


email: dg.dpa-office@nhs.scot


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:03 PM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Helen Martin
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Helen Martin
Client Reference: 100370
Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY
Date of Birth: 31/10/1990
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR) Subject Access Request Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request. However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required. If we can be of any further assistance regarding your request please do not hesitate to contact us. Kind regards Shelby Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP email: dg.dpa-office@nhs.scot ________________________________ From: MMA Legal Sent: 28 May 2026 12:03 PM To: dg.dpa-office Subject: Data Subject Access Request - Miss Helen Martin Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Helen Martin Client Reference: 100370 Client Address: 26 Firmuir Avenue, Thornhill, DG3 5HY Date of Birth: 31/10/1990 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-30 23:54:54, 2026-05-30 23:54:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-30 23:59:48] production.DEBUG: Inbound email data {"to":", ","from":"","html":"

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


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I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nrscotland.gov.uk : pass}"} [2026-05-30 23:59:48] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
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Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent’s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 23:59:48, 2026-05-30 23:59:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, malgorzata.palgan@nrscotland.gov.uk, evidence@mmalegal.co.uk, RE: NRS-DP-2026-565 – MMA Legal – Acknowledgement and request for Clarification – 23 April 2026 – 100040,

Good afternoon,

 

Thank you for providing the additional information.

 

I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment?

 

Kind regards,

Maggie

 

Malgorzata (Maggie) Palgan | Senior Information Governance Officer

 

National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY

Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk

 

Preserving the past | Recording the present | Informing the future

Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot

 

 


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Good afternoon, Thank you for providing the additional information. I understand that parent�s names are not available. However, are you able to tell us where the Woodlends School was located e.g. town/city/local authority and/or what type of the school it was please to make sure we have the correct establishment? Kind regards, Maggie Malgorzata (Maggie) Palgan | Senior Information Governance Officer National Records of Scotland | HM General Register House | 2 Princes Street | Edinburgh EH1 3YY Malgorzata.Palgan@nrscotland.gov.uk | www.nrscotland.gov.uk Preserving the past | Recording the present | Informing the future Follow us on Twitter: @NatRecordsScot | http://twitter.com/NatRecordsScot ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-30 23:59:48, 2026-05-30 23:59:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s nam...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "}